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Reviews of FRESH @ The Steam Engine, Waterloo

Hostel | 41-42 Cosser St, London, England SE1 7BU

82.1% Overall Rating

308 out of 366 customers would recommend this property

Recent review (14/07/2014)

Eduardo Araya thinks…

"Close from Northen Line tube station. Good ambient at the bar. The room mates respect the silence during the night. The staff it's very friendly and kind. Definitely i recommend this place."

Read all FRESH @ The Steam Engine, Waterloo reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers

Purchasable Extras

  • Towel USD 8.46

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we cannot accept bookings for guests under the age of 18 years. Valid photo ID is required at check-in. All guests are subject to the house rules of the hostel, guests may be removed without refund for unacceptable behaviour. Error in literature maybe corrected by us without liability. We reserve the right to cancel or change bookings at any time.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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82.1%

Overall Rating

308 out of 366 HostelBookers customers said that they would recommend 'FRESH @ The Steam Engine, Waterloo'

Atmosphere
86.4%
Location
91.2%
Facilities
71.2%
Cleanliness
71.2%
Staff
90.4%
Value
80.0%
Safety
84.0%
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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Eduardo Araya

Alone

Backpacking / gap year
Visiting friends or family

14 July 2014

Liked: Close from Northen Line tube station. Good ambient at the bar. The room mates respect the silence during the night. The staff it's very friendly and kind. Definitely i recommend this place.

Disliked: The clenance of the bathrooms could improve.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

29 June 2014 Customer would recommend this property

Liked: Value for money and staff friendliness

Disliked: Toilet and shower dry off area doesnt have drain.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

25 June 2014 Customer would recommend this property

Liked: Friendly staff, quiet neighborhood and great placement.

Disliked: None

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

22 June 2014 Customer would recommend this property

Liked: It was very close to the tourist attractions (London Eye, Big Ben) The atmosphere of the hostel was very welcoming, felt like I was at home The 10% off the bar drinks and food was very appreciated The free breakfast was also appreciated

Disliked: Maybe make the breakfast till 10am and check out at 10:30am

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

carl rosander

Alone

Visiting friends or family
Work / volunteering

17 June 2014 carl would recommend this property

Liked: It was the best hostel I have ever stayed at. Without a doubt. The rooms smelt fresh and they were clean. The whole place was clean and fresh, very unusual - being a hostel.

Disliked: Nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

carl rosander

Alone

Backpacking / gap year
City break
Partying / nightlife

17 June 2014 carl would recommend this property

Liked: Close to Westminster, bar was open 24/7, close to shops and a 24/7 food market.

Disliked: Could have refurbished the toilets for a greater stay.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 60%

Jane Galletti

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

05 June 2014 Jane would recommend this property

Liked: They take good care of you once you are a guest and greet you on your return.

Disliked: Check in was a mess and one of our party was checked out the sencond night we stayed and had to be rechecked in

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Visiting friends or family
Work / volunteering

11 May 2014 Customer would recommend this property

Liked: It's location and friendly staff. The bar downstairs is nice.

Disliked: Not much space in 12 bed dorm. Average cleanliness, but I think it's obligatory in hostels- you get what you pay for :)

57.1%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Work / volunteering

27 April 2014

Liked: Relative close to city center. Clean toilets.

Disliked: No kitchen. No common area for travellers. Somehow forced to buy alcohol in their pub at ridiculous prices. ..without any discount.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Guan Jie Ong

With friends / other travellers

Backpacking / gap year

15 April 2014 Guan Jie would recommend this property

Liked: The bar is really a nice place to chill.. they have student discounts all day for their menu.. london lager is really a nice drink the the pizzas are definitely worth trying! The people were all really friendly..

Disliked: The rooms were by far one of the smallest I've stayed anywhere.. 12 people in a room and with 4 rooms in full capacity, that equals to 48 people.. the worse part is that these 48 or so have to compete to use the 2 toilets and bathrooms that were available on the room level..

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

23 March 2014 Customer would recommend this property

Liked: -

Disliked: -

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Viviana Mora

Alone

Backpacking / gap year
Shopping
Sightseeing & culture

25 February 2014 Viviana would recommend this property

Liked: I've stayed at 5 different hostels in london and this is the best one by fAR!!! I'll.never stay aanywhere else. The staff is super amazing. The hostel is clean. The showers are clean.and They have the most amazing pepperoni pizza in london! And 24hr bar? Come on.

Disliked: I wish it had a kitchen as well.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

With my spouse / partner

City break

11 February 2014 Customer would recommend this property

Liked: Relatively close to the center of London, the old fashioned pub on the ground floor.

Disliked: Nothing,

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Niya Peneva

With my spouse / partner

Sightseeing & culture

31 January 2014 Niya would recommend this property

Liked: The atmosphere and the character of the place and the pub of course. Clean and comfy.

Disliked: The bathrooms were only two.

34.3%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year

29 December 2013

Liked: The staff is friendly - that's all.

Disliked: Hygiene is awful. Drainage in shower room is terrible and it is extremely dirty. So are the bed linen, my friend got allergic to the dust. The room is too small with way too many people (9 people in a room smaller than 200ft). I feel like refugee. You cannot sit straight on the bed, and on the lowest level you are at the level of the floor and you will be smelling the shoes of all other people - you can imagine how disgusting it could be. Ventilation is bad. No luggage storage room available. Below the rooms it is a bar - you need to go through the the pub everytime you return to the room - it is locked at late night, you don't have the code nor key, and the doorbell is broken - only thing you can rely on to return to the hostel at night is that the staff or anyone inside would notice you knocking the door or waving outside the window. It is AWFUL and no one should deserve to stay in such a bad place - and considering that it is not even cheap for the price of normal hostel in London. It does not worth the price - you can get much better place with a lower price.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture

25 December 2013 Customer would recommend this property

Liked: clean, good pub, good location, wood beds

Disliked: only thing i didn't like was that it is not allowed to eat inside the hostel room

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

23 December 2013 Customer would recommend this property

Liked: location

Disliked: not real hostel atmosphere

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

20 December 2013

Liked: Friendly Staff, good location

Disliked: Tiny, tiny rooms. Only two toliets and showers.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Events / festivals

12 December 2013 Customer would recommend this property

Liked: Good location, clean bathrooms, clean linen.

Disliked: No kitchen - no place to prepare tea; no common room with the exception of the bar.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Shopping
Sightseeing & culture

05 December 2013 Customer would recommend this property

Liked: Excellent location, walked to most of the main sites. Free breakfast and 24 hour reception. They store your luggage for free before check in. Nice pub downstairs with good pizza.

Disliked: No floor space so nowhere to put your luggage in the room. The only option is to store it downstairs near the bar which is a long way from the rooms and requires walking outside. Could do with some more bathrooms.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

03 December 2013 Customer would recommend this property

Liked: all night pizza, all night bar, free duke box, free pool, quiet secure rooms

Disliked: -

60.0%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

25 November 2013 Customer would recommend this property

Liked: clean and tidy room and beds, very central

Disliked: showers were leaking water, tiny room for 9 bunkbeds with the lowest ones being directly on the floor, 6 very small lockers for 9 beds

48.6%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

Alone

Backpacking / gap year

16 November 2013

Liked: Nothing

Disliked: - drunk people in the pub downstairs and maybe in the reception - there is 1 small shower for each shared room, and only 2 small toilets for all the hostel - shared rooms are very very small and crowded

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Events / festivals
Sightseeing & culture
Visiting friends or family

25 October 2013 Customer would recommend this property

Liked: They have an easy and convenient check in, check out system. Unlike another hostel I stayed with in London where you could only check out at 9am, I almost missed my bus to the airport that day due to waiting for someone to show up at the reception desk. Fresh@The Steam Engine however, have a 24 hour check out desk which was very convenient for me. The Hostel has a comfortable atmosphere and isn't too crowded.

Disliked: No complaints.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Danel Haynoski

Alone

Sightseeing & culture

08 October 2013 Danel would recommend this property

Liked: It was very clean. There are lockers in the rooms and outside the rooms, make sure to bring a lock. The neighborhood felt safe and comfortable for being so close to everything. The staff was extremely friendly and helpful. There are 2 shared bathrooms, but never had to wait long to use one. Was a pretty quiet sleeping place and not bad for having a 3 level bunk beds.

Disliked: Danel left no negative feedback.


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