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Reviews of FRESH @ The Steam Engine, Waterloo

Hostel | 41-42 Cosser St, London, England SE1 7BU

78.2% Overall Rating

297 out of 352 customers would recommend this property

Recent review (15/04/2014)

Guan Jie Ong thinks…

"The bar is really a nice place to chill.. they have student discounts all day for their menu.. london lager is really a nice drink the the pizzas are definitely worth trying! The people were all…"

Read all FRESH @ The Steam Engine, Waterloo reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers

Purchasable Extras

  • Towel USD 8.39

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we cannot accept bookings for guests under the age of 18 years. Valid photo ID is required at check-in. All guests are subject to the house rules of the hostel, guests may be removed without refund for unacceptable behaviour. Error in literature maybe corrected by us without liability. We reserve the right to cancel or change bookings at any time.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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78.2%

Overall Rating

297 out of 352 HostelBookers customers said that they would recommend 'FRESH @ The Steam Engine, Waterloo'

Atmosphere
75.2%
Location
90.4%
Facilities
68.0%
Cleanliness
69.6%
Staff
86.4%
Value
80.8%
Safety
76.8%
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82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

04 April 2012 Customer would recommend this property

Liked: Very frendly staff, handy location.

Disliked: -

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alexandre Maddalena

Alone

City break

10 March 2012 Alexandre would recommend this property

Liked: good location, free billiard table and discount for the first drink in the bar, possibility to ask to serve breakfast (some bread and coffee, but it's already something for London hostels!) earlier. So, very good place overall, surely return there. Special thanks to very nice Italian girl on the reception ))

Disliked: if you're on the lower bed, you shoud be very careful when you get up -- the space is rather small. It seems to be London tradition although.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

City break

02 March 2012 Customer would recommend this property

Liked: atmosphere, beds, friendly staff (especially emma)

Disliked: the 12 beds bedroom is quite tiny

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Daniel Trussler

Alone

Work / volunteering

01 February 2012 Daniel would recommend this property

Liked: Efficient

Disliked: Nothing

40.0%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 20%
Location - 40% Cleanliness - 40% Value - 40%

Marcus Sleep

Alone

Backpacking / gap year

10 January 2012

Liked: Free pool table but only after 1 am

Disliked: Lockers do not lock with most locks. Night staff could not understand English, no juice put out at breakfast, rudeness of manager. Not enough hooks or mirrors. Overcrowed room no floor space left to move.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

27 November 2011 Customer would recommend this property

Liked: it was ok

Disliked: nothing

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals

15 November 2011 Customer would recommend this property

Liked: The pub was open in the evening when other pubs were closed

Disliked: When we wanted to check in, the bar personnel was so busy with pub customers that we had to wait more than a half an hour before checking in.

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

11 November 2011 Customer would recommend this property

Liked: The building was clean and the staff were friendly. The other guests were very respectful and I was able to sleep feeling safe and comfortable. I mainly just used the hostel as a place to sleep, shower and eat breakfast. For me, it was a very good fit.

Disliked: All the staff members were not as knowledgeable as I had hoped regarding different happenings and sites in London. However, they were willing to help me research on the internet.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Wojciech Zmudzinski

Alone

Business / conference
Shopping
Sightseeing & culture

31 October 2011 Wojciech would recommend this property

Liked: very close to the tube and to the center

Disliked: lack of space in te rooms

34.3%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Sightseeing & culture

30 October 2011

Liked: The location is good

Disliked: 1st There was no hot water when I arrived 2nd The lockers were really small, you cannot put even a notebook in them, what about a backpack. 3rd Nowhere in the desctiption was mentioned that you have to bring your own padlock so you can lock the awfully small lockers 4th When we arrived, they were painting the place and it smelled really bad. All the doors were open and the smell of paint was everywhere, it was hard to fall asleep because of that smell 5th They didn't give me a receipt when I paid, even though I kindly asked them to

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

City break

14 October 2011 Customer would recommend this property

Liked: location

Disliked: very little room too stuffed with beds...

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Work / volunteering

13 October 2011 Customer would recommend this property

Liked: The staff are so friendly and helpful

Disliked: the fact that there was no kitchen for us to cook in

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

29 September 2011 Customer would recommend this property

Liked: Close to a tube station, great bar underneath and u get a complementary beer on arrival. Not really good if you want to go out at night in london but good for a chilled night, met some great people there.

Disliked: Only 2 bathrooms, but apart from that it was a good place to rest my head at night :)

48.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

Alone

Work / volunteering

02 September 2011

Liked: The staff was friendly and helpful. There is a 24hr bar open to people staying in the hostel with 24hr pizza made fresh...If you're a partier this is the place for you.

Disliked: The place was small, with 3 bed bunks...small and tight space to sleep in, unless you're on the top bunk. There is only small lockers outside the room...things like a laptop will not fit in them. 2 girls got their laptops stolen while I was there. There are some dodgy people in the bar and staying in the hostel as well. But it is really cheap...you get what you pay for!

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

23 August 2011 Customer would recommend this property

Liked: -

Disliked: 12 BEDS in one room seems too much

85.7%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Yan Zhang

With friends / other travellers

City break

21 August 2011 Yan would recommend this property

Liked: clean room, and friendly staff. 5 mins' walk to the tube station. just behind the Days Inn, and easy to find the property.

Disliked: the bed is quite narrow, to be honest.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Louise Brisley

Alone

Partying / nightlife

03 August 2011 Louise would recommend this property

Liked: The staff were really friendly as were the local people that drink in the pub. It was really good value for money and the 24 hour bar and staff assistance is a great idea. Would definitely stay here again.

Disliked: There's nothing really to dislike.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

15 July 2011 Customer would recommend this property

Liked: Location

Disliked: Noisy Dorms (not the hostel's fault, only the travellers)

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Sightseeing & culture

13 July 2011 Customer would recommend this property

Liked: Location, atmosphere, and staff.

Disliked: I knew I was getting a room that slept 12. I just didn't know I would be in such a small room. The triple bunks were jammed up against each other. The foot of one guest was about 3 mm from my face.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

11 July 2011 Customer would recommend this property

Liked: Fairly clean. Staff were pleasant. Bar was fun. Good experience

Disliked: Not much privacy to the toilets as the stalls were open to hallway that people were passing thru from rooms to the pub. Not for the shy toilet user.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

10 July 2011 Customer would recommend this property

Liked: Cosy and quiet.

Disliked: Far from the tube

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Adam Palmer

Alone

Events / festivals

05 July 2011 Adam would recommend this property

Liked: Excellent price and really convenient in the centre of London. You can't really fault any aspect of it.

Disliked: Maybe could use another shower considering the amount of people/rooms. Slightly bigger lockers.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

03 July 2011 Customer would recommend this property

Liked: Great location and great for the price

Disliked: The rooms are small, but I was with a quiet bunch. Plus, people are in the rooms just to sleep and have quiet time

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

lucas kent

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

27 June 2011 lucas would recommend this property

Liked: very central and close to great facilities.

Disliked: everything was sweet

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

benjamin Khachan

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

21 June 2011 benjamin would recommend this property

Liked: Was there when I was desperate would stay as a last resort

Disliked: Too many beds in rooms plus very lumpy beds and no real water pressure


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