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Reviews of FRESH @ The Steam Engine, Waterloo

Hostel | 41-42 Cosser St, London, England SE1 7BU

78.2% Overall Rating

297 out of 352 customers would recommend this property

Recent review (15/04/2014)

Guan Jie Ong thinks…

"The bar is really a nice place to chill.. they have student discounts all day for their menu.. london lager is really a nice drink the the pizzas are definitely worth trying! The people were all…"

Read all FRESH @ The Steam Engine, Waterloo reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers

Purchasable Extras

  • Towel USD 8.41

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note that we cannot accept bookings for guests under the age of 18 years. Valid photo ID is required at check-in. All guests are subject to the house rules of the hostel, guests may be removed without refund for unacceptable behaviour. Error in literature maybe corrected by us without liability. We reserve the right to cancel or change bookings at any time.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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78.2%

Overall Rating

297 out of 352 HostelBookers customers said that they would recommend 'FRESH @ The Steam Engine, Waterloo'

Atmosphere
75.2%
Location
90.4%
Facilities
68.0%
Cleanliness
69.6%
Staff
86.4%
Value
80.8%
Safety
76.8%
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80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

City break
Sightseeing & culture

28 November 2012 Customer would recommend this property

Liked: the staff is excellent, it's not far away from big ben, you can go on foot, well connected with the tube

Disliked: not much

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sylwia Tomica

With friends / other travellers

City break
Sightseeing & culture

25 November 2012 Sylwia would recommend this property

Liked: Very helpful staff. Room wasn;t so big, but clean.

Disliked: Sylwia left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

he meixuan

Alone

Backpacking / gap year

22 November 2012 he would recommend this property

Liked: there is a bar downstairs

Disliked: too small room

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

21 November 2012 Customer would recommend this property

Liked: Le staff est vraiment sympa et l'auberge est très bien placée.

Disliked: C'est un peu bruyant. D'une part, dû au pub en-dessous et d'autre part, il y avait un bruit de moteur constant dans la chambre.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stanko Knezevic

Alone

City break

12 November 2012 Stanko would recommend this property

Liked: It was great staying in hostel.Staff was very helpful and kind,especialy Elliot and Luca.Hostel was clean and matrress was very comfortable.

Disliked: nothing

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

22 October 2012 Customer would recommend this property

Liked: I liked that it was quiet at night, its a 5-10 minute walk from the London eye and waterloo station so its very central. Free breakfast in the morning was sweet, not that I was awake for it very often hahha.

Disliked: The codes you have to remember to get in the doors! Really not a problem though, thats just me.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Elisa Vecchi

Alone

Sightseeing & culture

22 September 2012 Elisa would recommend this property

Liked: Really close to the Westminster and easy to reach (it's a short walk to the Lambeth North underground stop). During the night you can enjoy the friendly atmosphere of the pub. Free wifi and bedclothes. Everyday cleaning. Helpful staff. For the price that you pay it's a really good solution.

Disliked: Small rooms and small bunkbeds: if you're in the one in the middle can be quite hard to get into it cause of the little space! If someone in the room has big suitcases it's almost impossible to move along. Sometimes you have to wait for the toilet/shower because there're just two of them. No space if you want to prepare your own food.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

10 September 2012 Customer would recommend this property

Liked: most things are good. but i can't use a wash machine and kichen. location is good. next to waterloo station. it is comfort to go everywhere.

Disliked: toilet

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Emily Wilson

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

30 August 2012 Emily would recommend this property

Liked: You can see the London eye from the hostel!

Disliked: When someone uses the tap in the bathroom when you're showering, the water goes cold!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

30 August 2012 Customer would recommend this property

Liked: Awesome staff, really helpful, friendly, welcoming. Great area, homey feel, very relaxed.

Disliked: The triple bunks are a bit annoying as you can't sit up on your bed.

57.1%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

With friends / other travellers

City break

21 August 2012

Liked: location

Disliked: only 2 toilets and 2 showers so you can imagine crowds in thye morning, 3 wash basins, no fridge to leave your food or shelf to leave your dry food, no cutlery or palce to make a sandwich, no towles t rent-u have to buy them, no lockers-you need to buy a padlock and the lockers are small.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Events / festivals
Partying / nightlife
Sightseeing & culture
Visiting friends or family

05 August 2012 Customer would recommend this property

Liked: located closely to train station, and downstairs bar.

Disliked: beds were too cramped

74.3%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

26 July 2012 Customer would recommend this property

Liked: Close to Lambeth North station. Staff is knowledgeable about the city. Inexpensive. Free pool, free jukebox, and discounted drinks after the pub closes to the public. 24-hour bar + kitchen Free wi-fi

Disliked: * Triple-bunk beds are loud and creaky, and an all-around pain-in-the-ass if you get stuck on the top bunk. * Fancy code-entry locks attached to creaky wooden doors, with wonky handles. Some of the doors give a considerable distance, even when they are locked. What's wrong with keycards, guys?? * Wi-fi forces you to log in every damn time, and sometimes takes 30+seconds for the login screen to respond. Annoying. * As the hostel is also a pub+kitchen, staff will confiscate brought-in drinks (and presumably food) on sight in the lobby and outside patio. As posted signs prohibit drinks (and presumably food too, though I can't remember), you can't consume goodies you purchased elsewhere. If you get caught you might also be lectured on how bringing your own drinks into a pub is universally prohibited everywhere... except I was patronizing the HOSTEL (and I tried to find someplace out of the way and away from other pub guests), not the pub! No other hostel I have ever been to, even the ones that sell alcohol, have ever pulled that kind of bullshit. Yes, this was a minor thing, but it left me sufficiently pissed off. (Who likes having their beer stolen/taken away/confiscated? Give me back my drink, dammit!)

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

26 July 2012 Customer would recommend this property

Liked: Really friendly staff and great pizzas!

Disliked: -

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year
Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture

19 July 2012

Liked: location; very near the city center

Disliked: too many people crammed into too small a room

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Louise Pennington

Alone

Work / volunteering

13 July 2012 Louise would recommend this property

Liked: Everything

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hannah Löwenhardt

Alone

City break
Visiting friends or family

01 July 2012 Hannah would recommend this property

Liked: I liked everything about this hostel! Room was clean, shower and toilets too, bar was nice, got a coupon so i would get 50 % off of a drink, location was nice! And won the award for best staff, and I agree! The receptionist/bar keeper, Daniel, really helped me a lot with where to go, what to do etc!

Disliked: -------- :)

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

27 June 2012 Customer would recommend this property

Liked: Good bar at the bottom. Hostel location is not bad. Good staff.

Disliked: The 12 people room is crowded. The mattress was uncomfortable, you could feel the springs. Too few bathrooms and showers.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

michael haven

With friends / other travellers

Backpacking / gap year

17 June 2012 michael would recommend this property

Liked: Very friendly and helpful people,

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Events / festivals
Partying / nightlife
Romantic getaway
Shopping
Sightseeing & culture
Work / volunteering

09 June 2012 Customer would recommend this property

Liked: Everything was OK, just keep on going with great work.

Disliked: Nothing, everything was OK.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Shelby Lott

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

31 May 2012 Shelby would recommend this property

Liked: It had a wonderful atmosphere. The staff were wonderful, the guests were a lot of fun to get to know. Having a 24hr bar open to only guests after closing was a huge convenience.

Disliked: There should probably be a place for the guests to hang out away from the bar scene.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Christopher Burdick

Alone

Backpacking / gap year
Events / festivals
Partying / nightlife
Sightseeing & culture

04 May 2012 Christopher would recommend this property

Liked: Typical London hostel - right above a decent pub with 7 pound pizza. Good security, good staff, and a covered beer garden. Good wifi. Nice that the pub is open 24/7 and open later than 11 for hostel guests. Free pool after 12:30, an free jukebox for a couple hours during the night. Half price drink coupon for checkin. Only a few minutes walk to the Lambeth North underground station.

Disliked: Biggest complaint: no kitchen. Second: bottom bunk (of three) is terrible. It's basically a mattress sitting on the floor with very little room between it and the second bunk. Very uncomfortable, making you hit your head constantly and allowing sitting in the bed impossible. Really just terrible design. Bottom bunks are usually better but ask for a top bunk in this place. No sink stoppers. The only common room is the pub, which can be annoying with some the local regulars being loud obnoxious drunkards.

65.7%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Todd Perzel

With friends / other travellers

Backpacking / gap year

03 May 2012 Todd would recommend this property

Liked: It´s fun that the hostel provides a bar (almost) 24-7, to order drinks or pizza (as the rooms sit right above it). It is nice to know you have this option when returning home from a long day of sight-seeing. We also liked the staff -- Elliott looks so smart with his glasses and was very helpful. The location was one of the best we found for the price.

Disliked: There was a terrible first impression -- the shower (and water) was broken or turned off. However, the hostel does grow on you. It is average for ´comfort´ of a hostel, not quite enough space in the rooms and the three-tiered bunkbeds appear uncomfortable. However, it is a party hostel and don´t come if you are looking for a quiet place to sleep. They keep music on all night and it literally pulsates through the floor -- not cool, in my opionion. We all like music, but do we need to blast it at 4am? The bathrooms are rough, and only two toilets for 42 beds. We stayed here here because it offered one of the best values for the price, however, keep in mind some of the drawbacks. We might stay here again, but would look somewhere else first.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

raphael avni

Alone

Visiting friends or family

03 May 2012 raphael would recommend this property

Liked: good honest friendly place

Disliked: the locals at the pub are a bit agressive

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

11 April 2012 Customer would recommend this property

Liked: Arrived late at night with a warm hello and help with everything, slept really well on a very comfortable bed, woke up, had a hot shower and breakfast, had a nice chat with Elliott (he was very helpful and extremely friendly even though I was pestering him at 6 AM), and went on a recommended free tour!!! Excellent.

Disliked: no complaints


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