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Reviews of Smart Hyde Park View Hostel London Hostel

16 Leinster Terrace W2 3EU, London, England

Atmosphere 70%

Cleanliness 66%

Facilities 62%

Location 88%

Safety 70%

Staff 81%

Value 73%

What's Included

  • Breakfast
  • Linen

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bar
  • Board Games
  • Cafe
  • Common Room
  • Currency Exchange
  • DVDs
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Key Card Access
  • Linen Included
  • Luggage Storage
  • Safe Deposit Box
  • Tours/Travel Desk
  • Towels for hire
  • WiFi

Purchasable Extras

  • Luggage Room 3.14USD
  • Towel 7.85USD

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].



Bookings of 10 or more people are considered Group Bookings and must be booked with hostelbookers.com Group Bookings to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please, also be aware that your deposit is non-refundable per hostelbookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 00:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 70%

Cleanliness 66%

Facilities 62%

Location 88%

Safety 70%

Staff 81%

Value 73%

Showing 1-10 of 33 reviews

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 80%
  • Value - 80%
71% Overall Rating

Anonymous
03 May 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
41+

Liked: Is located in an excellent area. Is reasonable priced.

Disliked: The 9 person rooms are too small bordering on unsafe, ventilation is poor, hot and stuffy.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
15 Nov 2015

Travel Type:
Alone

Trip Type:
Business / conference

Liked: You are on the best place for your money.

Disliked: Can't find.

Customer would recommend this property

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 20%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
63% Overall Rating

Anonymous
21 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: The free breakfast and near to bayswater tube station.

Disliked: I dislike this property because it charges money for everything. Like having a locker, padlock and even putting luggage at the luggage room. Therefore, there is no freeee luggage room for those who have checked out and their flights are only at night or at the evening. So think twice before booking because they are plenty of hostels around London who provides free luggage room for their occupants. Luckily I booked two nights seperately so that I dont have to stay in the same 6 beds room for two nights. The first night was horrible because the room was sooooo small and cramped up that only two people can stand and do their stuff while the four have to stay on bed. The room was clearly meant for 4 people only but they put another double bed made no space to even walk inside the room. Very congested!

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
07 Mar 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Good location, clean rooms. We shared the room with 6 girls. There was lockers and curtains on each bed which was great. We didn't get disturbed by the lights.

Disliked: Bathroom is a bit old, could have been a bit cleaner

Customer would recommend this property


The property's response is

Hello, many thanks for staying with us and for providing your valuable feedback. We are really pleased you enjoyed your stay with us. Our hostel is currently undergoing a renovations programme whereby, our showers and bathrooms will be upgraded and decorated. Our wonderful cleaning staff clean meticulously all day long to ensure the hostel is kept clean and hygienic! Rooms are cleaned daily and public bathrooms are cleaned hourly. We hope to see you again!

31% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 40%
  • Safety - 60%
  • Staff - 20%
  • Value - 20%
31% Overall Rating

Anonymous
20 Sep 2014

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday, Shopping, Sports, adventure or outdoor activities

Liked: .

Disliked: The site says "free wifi" but actually you have to pay for wifi in the room, says that this towel included but costs 8 euros to rent a towel, you arrive at the hotel and still have to pack your bed, they are very rude on reception, to leave your bags you have to pay, are not flexible with you and you can not eat anywhere, the local outlets do not work right. small rooms and you need to pay to use the lockers rooms, the elevator does not work. A bad place, I do not recommend.

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
74% Overall Rating

Anonymous
25 Aug 2014

Travel Type:
With friends / other travellers

Trip Type:
Visiting friends or family

Liked: Clean, good location, friendly staff

Disliked: British Plumbing!

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
71% Overall Rating

Anonymous
16 Aug 2014

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: The hostel is well located and easy to be reached by public transport. Clean rooms and bathrooms.

Disliked: The room wasn't really nice, not the kind of room you would want to spend time in and relax, was ok for sleeping though. The beds were extremely small. I'm not particularly tall, any person taller than 1,80m won't fit. Also the beds were extremely narrow. I slept in a six bed dorm, the bunks slept three people. in a fully booked room there is not nealy enough room for storing luggage if you decide not to pay for the safe box.There was a fee for using the lockers, a fee for using the luggage storage, for using the internet...

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
77% Overall Rating

Anonymous
28 Jul 2014

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Clean, comfortable

Disliked: Ended up having a bath rather than shower as unable to change between the 2

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
05 Jun 2014

Travel Type:
As a family with children

Trip Type:
Sightseeing & culture

Liked: amazing place

Disliked: There's no free internet in the rooms

Customer would recommend this property

40% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 100%
  • Safety - 20%
  • Staff - 20%
  • Value - 60%
40% Overall Rating

Anonymous
21 May 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: I liked only the location of the hostel.

Disliked: The room was not large enough for 6 people, was not clean, bathroom size ok but smelt bad, no lift to get on the upper floors with heavy luggages.

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