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Reviews of Smart Hyde Park View

Hostel | 11 Craven Hill Gardens, London, England W2 3EU

71.4% Overall Rating

1009 out of 1324 customers would recommend this property

Recent review (26/09/2014)

"Brilliant hotel/hostel. Far better than we had been led to believe from some of the other reviews. The place was spotless, the staff helpful and the rooms great. There were very comfortable beds in the hotel rooms and…"

Read all Smart Hyde Park View reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Currency Exchange
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Café
  • Internet access in public areas
  • Internet café
  • Television room

Purchasable Extras

  • Luggage Room USD 3.25
  • Towel USD 8.11

What's Included

  • Breakfast
  • Linen

Important Information

Bookings of 10 or more people are considered Group Bookings and must be booked with hostelbookers.com Group Bookings to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please, also be aware that your deposit is non-refundable per hostelbookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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71.4%

Overall Rating

1009 out of 1324 HostelBookers customers said that they would recommend 'Smart Hyde Park View'

Atmosphere
66.4%
Location
88.8%
Facilities
60.0%
Cleanliness
65.6%
Staff
77.6%
Value
69.6%
Safety
72.0%
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60.0%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

City break

15 September 2011 Customer would recommend this property

Liked: It's got a central location and reception staff is partially okay.

Disliked: Reception was at times unfriendly and hostle and breakfat was horrendously poor.

77.1%
Atmosphere - 60% Staff - 20% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Gemma Croucher

With friends / other travellers

Events / festivals

07 September 2011 Gemma would recommend this property

Liked: Easy access to everywhere in London

Disliked: The servcie of the reception staff, and the hassle we had for them chraging us extra when we got there!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break

28 August 2011 Customer would recommend this property

Liked: Friendly staff, bed curtains (!), close-to-downton-location

Disliked: -

68.6%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

28 August 2011

Liked: i think it is a safe place, and there are bed curtains to help you sleep better.

Disliked: no kitchen!!!! this is the most unconvinient point!!! and the entrance is not at the location which the description mentioned. and there is no common bathroom, you can only wait for the person who is using the ensuite bathroom.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

eliza kokkin

Alone

Backpacking / gap year
Sightseeing & culture
Work / volunteering

22 August 2011 eliza would recommend this property

Liked: Everything was great. The staff were very helpful i ended up staying 4 more days here due to location and the easy going feel of the place

Disliked: The rooms were small, but this didn't bother me, im happy as long as i have a bed.

65.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

21 August 2011 Customer would recommend this property

Liked: It is not too bad ,very convinient location ,not far from city center and just a stone throw to hyde park and Portobello

Disliked: There was so many noisy young weekenders! The bunk beds are way too small I would say!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Sean Deevy

Alone

Backpacking / gap year

18 August 2011 Sean would recommend this property

Liked: Great staff and great bar available. Close to Underground and very close to Westminster, Buckingham Palace, Hyde Park, and all the central London sights.

Disliked: Staff providing breakfast could be a little more flexible and nicer. Bedrooms need to be either bigger or less beds - hard to walk around without stepping on peoples bags and stuff. Rooms also offer no ventilation, otherwise great privacy with curtins. Hostel is great at offering what you need and great customer service, but is a bit over priced, otherwise well reccomended!!

74.3%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

16 August 2011 Customer would recommend this property

Liked: Location was excellent. Ability to use free Wi-fi

Disliked: Staff weren't really that helpful. felt like I was in the way Not being able to use the kitchen (which seemed to be there just locked)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

04 August 2011 Customer would recommend this property

Liked: good location and cheap

Disliked: nothing

71.4%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Work / volunteering

03 August 2011 Customer would recommend this property

Liked: Location

Disliked: The bedding and that there is no kitchen.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Nanae Numata

Alone

City break
Sightseeing & culture

28 July 2011 Nanae would recommend this property

Liked: location is really nice .and some staff was good .

Disliked: nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

lucia hajna

With friends / other travellers

City break
Sightseeing & culture

11 July 2011 lucia would recommend this property

Liked: Nice and quiet, we had a good stay.

Disliked: The room was a little small

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

City break

28 June 2011 Customer would recommend this property

Liked: good location, close to subway,

Disliked: ventilation in rooms not very good,

54.3%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

21 June 2011

Liked: location

Disliked: other travelers staying in the room

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Venkata Yashwanth Kumar Penjuri

Alone

Business / conference

08 June 2011 Venkata Yashwanth Kumar would recommend this property

Liked: Clean Bathrooms, Helpful Staff, Safe Lockers.

Disliked: Breakfast

48.6%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Events / festivals
Shopping
Sports, adventure or outdoor activities

24 May 2011

Liked: The one and only one good thing to say about this hostel is Location! Thats it!

Disliked: Small beds. You have to pay extra for everything, the locker room, the luggage locker, the towel, the internet at the cafe. The walls are so thin you hear every step and noise from neighbours. The service isnt so good either. The staff is nice, but only when they have to be nice. This hostel is only made to make money, it has no soul and no passion.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

City break

24 May 2011

Liked: just the location

Disliked: the bedroom

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

City break
Visiting friends or family

23 May 2011 Customer would recommend this property

Liked: Overall, it was pretty good. I thought the bathrooms were kept very clean.

Disliked: The rooms were a bit cramped.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

04 May 2011

Liked: People at desk

Disliked: The elevator was a little preocupant So much dust on shared rooms Too much hot on shared rooms

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Rachel Stanley

With friends / other travellers

Events / festivals

01 May 2011 Rachel would recommend this property

Liked: Room, although small was clean and tidy - and bathroom had good shower / bath. Staff were helpful and friendly enough. Perfect place - so long as your expectations are based on a 'hostel' experience rather than a 'hotel' experience ... its not the ritz but serves a purpose.

Disliked: Lift wasnt in order - so had to walk up the stairs to the room

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Vojtech Kucera

With friends / other travellers

Shopping
Sightseeing & culture

18 April 2011 Vojtech would recommend this property

Liked: Very friendly staff, and good bar =o)

Disliked: Rooms are very small.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Grzegorz Rydz

With friends / other travellers

Shopping
Sightseeing & culture

07 April 2011 Grzegorz would recommend this property

Liked: The location is great, just next to Hyde Park and quite near Oxford Street. The staff was very helpful, they were able to provide me with all the important info about the city.

Disliked: The room was quite small and the breakfast left a lot to be desired.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 40%

James Miles

Alone

Backpacking / gap year

05 April 2011 James would recommend this property

Liked: The location is close to Hyde park and Paddington.

Disliked: Everything other than the bed and sheets will cost you extra, Lockers, locker room, key card, and a few more, surprising when your paying so much per night for a small room. Otherwise a good hostel.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Johanna Koivunen

With friends / other travellers

City break
Events / festivals
Shopping
Sightseeing & culture

26 March 2011 Johanna would recommend this property

Liked: I love the balcony we had, the price and the location. The bathroom was very big!

Disliked: The room was very small and the breakfast was quite meager.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Events / festivals

15 March 2011 Customer would recommend this property

Liked: Location, Clean, and rooms with 6 beds and ensuite is sure a plus than group showers! I had no previous exp. with hostels, but considering the horror stories I hear, this was a really positive experience. and will use the same place again.

Disliked: Hate to have to pay for a locker, this is a default service; the room is VERY small for those with Cluster-phopic issues; 6 people with 6 medium size bags and I assure you there is no space to step !


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