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Reviews of The Walrus Waterloo

Hostel | 172 Westminster Bridge Road, London, England SE1 7RW

92.1% Overall Rating

1634 out of 1778 customers would recommend this property

Recent review (27/07/2014)

Lauren Smith thinks…

"The staff were very helpful and friendly. The hostel was close to Westminster Bridge, so very accessible to all the major sights."

Read all The Walrus Waterloo reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Bicycle hire
  • Late check-out

Purchasable Extras

  • Luggage Room USD 1.70
  • Towel USD 1.70

What's Included

  • Breakfast
  • Linen

Important Information

please ring in advance if likely to arrive during our closed reception times 23:30pm to 7.00am If your booking is over GBP 175.00 the Walrus Hostel may contact you to arrange the payment for the first night in advance. Failure to reply the Walrus Hostel e-mail or complete the first night payment if required, your booking may be cancelled

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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92.1%

Overall Rating

1634 out of 1778 HostelBookers customers said that they would recommend 'The Walrus Waterloo'

Atmosphere
93.6%
Location
88.0%
Facilities
92.0%
Cleanliness
87.2%
Staff
99.2%
Value
94.4%
Safety
90.4%
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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

12 July 2013 Customer would recommend this property

Liked: Heel vriendelijk en behulpzaam

Disliked: Beperkt ontbijt, matras van povere kwaliteit

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

11 July 2013

Liked: I loved this hostel. The staff were lovely - so friendly and warm, they would help you with any questions you had. The breakfast in the morning was great. It was clean. The location was excellent for getting to all the main touristy bits in london. Also I would highly recommend the free walking tour advertised on the maps found in the hostel

Disliked: Stayed in the 18 bed dorm. Bit noisy, especially as it was right next to the train tracks. Also only one of the showers in our adjoining bathroom worked

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

michael boroniec

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

11 July 2013 michael would recommend this property

Liked: The staff were amazing! They encouraged all the travellers to mingle and socialize... The pub was great you could cook or bring your own food! This hostel just made my stay in London one of the most memorable I have had!

Disliked: Absolutely nothing!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Visiting friends or family

10 July 2013 Customer would recommend this property

Liked: Very very helpful and friendly staff, great location, free breakfast, wifi in the rooms, good environment

Disliked: The beds were a bit uncomfortable and creaky and you could hear the trains going by right outside the window but noise isn't a real problem for me.

57.1%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 20%

Customer review

Alone

Sightseeing & culture

07 July 2013

Liked: Good location and close to public transport.Very pleasant staff.

Disliked: Bed very uncomfortable as springs coming through mattress. Poorly maintained-Lockers broken in room,showers on my floor out of order, broken latches on some Windows so can't open. Carpet in room very dirty.Very crowded dorm room. Lots of stairs. This hostel is a public bar with dorm beds to rent. Common area is the bar. Was in a 16 bed mixed dorm room and was charged a 6 bed female dorm rate.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Sightseeing & culture

05 July 2013 Customer would recommend this property

Liked: best location (5 minute walk to Westminster), really enthusiastic and helpful staff, lively vibe, free wifi, free breakfast

Disliked: had problems with showers' hot water and steady water pressure

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference
Shopping
Sightseeing & culture

23 June 2013 Customer would recommend this property

Liked: Nice staff and very clean location!

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

23 June 2013 Customer would recommend this property

Liked: Super nice people and great atmosphere, the breakfast was very nice.

Disliked: Trains nearby are a bit noisy.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

VICTORIA DEY

With friends / other travellers

Backpacking / gap year

20 June 2013 VICTORIA would recommend this property

Liked: In zone 1, good value, EXTREMELY accommodating staff, a nice pub downstairs and clean simple rooms.

Disliked: It's south of the Thames which suited our trip but I can't imagine it would suit everybody.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

16 June 2013 Customer would recommend this property

Liked: very close to metro station. nice and friendlt staff overthere. breakfast was alright.

Disliked: too close to train areas. quite noisy at night with the repeated train sound. room was abit cramp but overall experience was alright.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ramon de la Rosa

Alone

Business / conference

15 June 2013 Ramon would recommend this property

Liked: I really enjoyed the environment, having a beer at the pub downstairs in the end of the day. Warm atmosphere and a great meeting point to talk with travellers. The kitchen is quite handy in order to keep your budget. And location is awesome, next to the London Eye and near the Houses of the Parliament. It's passed some time since I was at Walrus and I feel a bit guilty because I didn't fill the review. But I would like to thank the staff for the assistance, the conversation and the fine details, specially to Monica and Alex.

Disliked: Well, just a minor point: the Waterloo train station is near, so great to have a main trainstation near, but in the other hand the noise of the trains can be heard. Not a trouble at all when the room windows are closed (isolation is excellent), but during warm time and windows opened, you notice the railway. Anyway, I feel it is a minor problem and definitely I would go back to Walrus for my next stage.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ricardo Augusto Freire Maia

Alone

Backpacking / gap year
Sightseeing & culture

13 June 2013 Ricardo Augusto would recommend this property

Liked: Wonderful staff and location. Alex, Ana, Dean and all others were very friendly! It´s a very good hostel!

Disliked: The breakfast begins only at 08:00 a.m., it´s too late! It would begin at 07:00 a.m. at maximum!

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Thanh Hoa Pham

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

13 June 2013 Thanh Hoa would recommend this property

Liked: Location. Free breakfast. Wifi. Friendly staff. Clean bathroom.

Disliked: A little bit crowded. Few sockets for chargers. The London Eye Hostel provides a reading lamp and 2 sockets for each bed, makes life much easier.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Jonathan Sng

With my spouse / partner

Backpacking / gap year
City break
Romantic getaway
Sightseeing & culture

10 June 2013 Jonathan would recommend this property

Liked: friendly staff. safe place to stay. clean!

Disliked: our locker spoilt. that's about it.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Gunnar Oldeide

Alone

City break

10 June 2013 Gunnar would recommend this property

Liked: Staff was excellent

Disliked: My bad wasn't very comfortable

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

07 June 2013 Customer would recommend this property

Liked: I really liked the location (near the London Eye and BigBen) and how helpful the staff was. The bar is really nice too!

Disliked: I would really recommend earplugs (they provide free ones at the reception) because it is really beside a train station and the bed are a bit noisy.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

28 May 2013 Customer would recommend this property

Liked: La ubicación es simplemente perfecta, fácil de moverse a pie a cualquier sitio de la ciudad.. Las habitaciones limpias y comodas, el bar tiene mucha onda..El staff es excelente, siempre de buen humor y súper dispuestos a ayudarte en lo que necesites. Definitivamente hicieron mi estadía en Londres inolvidable... Recomendaría el hostel sin dudarlo :)

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 40% Staff - 100% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 20% Value - 80%

Customer review

Alone

Events / festivals

23 May 2013

Liked: Location

Disliked: Not enough showers

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Christian H. Morris

With my spouse / partner

Backpacking / gap year
Events / festivals
Visiting friends or family

19 May 2013 Christian H. would recommend this property

Liked: Within walking distance of Westminster Abbey, and the area. Nice, fun pub on the ground level, boy wasn't too loud. The beds in the four person dorms were very comfy. Staff was very friendly and helpful. A bus stop directly out front, and close Waterloo and Lambeth North tube stations.

Disliked: Missed breakfast because we slept in, but it was free and from 8:00 to 10:00.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Hok Him Chow

Alone

Backpacking / gap year
City break
Sightseeing & culture

18 May 2013 Hok Him would recommend this property

Liked: nice staff

Disliked: Hok Him left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ahmed Hegazy

Alone

Partying / nightlife
Shopping
Sightseeing & culture

15 May 2013 Ahmed would recommend this property

Liked: The Location is Wow

Disliked: i think you should provide Breakfast

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Amit Cohen

With friends / other travellers

City break
Sightseeing & culture

14 May 2013 Amit would recommend this property

Liked: The staff was very friendly and helpful.

Disliked: the mattress are bad and the beds squeak with every little move. But, for the money it's a reasonable compromise.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Relaxation/spa
Sightseeing & culture

12 May 2013 Customer would recommend this property

Liked: + good breakfast + friendliness of stuff

Disliked: sometimes quite noisy at night (next to railway)

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Michael Farragher

Alone

Events / festivals

09 May 2013 Michael would recommend this property

Liked: The staff were welcoming and helpful, good central location, easy to find, the pub downstairs is very homely and you get a discount on drinks if you are staying at the hostel. The rooms and bathrooms were clean. The breakfast included a choice of 4 cereals, brown and white toast, 2 types of fruit juice, tea and fresh coffee and fresh fruit.

Disliked: The mattress was well worn and very uncomfortable - I could feel the springs digging into me. You definitely need earplugs to sleep through the noise from the trains.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Monaco Hector Dario

Alone

Business / conference

21 April 2013 Monaco would recommend this property

Liked: Es altamente comendable. A mis cincuenta años no es fácil de complacerme, sin embargo es un lugar donde quedaría tranquilo de que mis hijos se hospeden.

Disliked: No tuve inconveniente alguno.


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