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Reviews of The Walrus Waterloo

Hostel | 172 Westminster Bridge Road, London, England SE1 7RW

86.9% Overall Rating

1652 out of 1798 customers would recommend this property

Recent review (11/09/2014)

"Great and helpful staff, very nice breakfast. Nice bar downstairs. A 5 minute walk from the London eye and Big Ben. They provide towels, locks and adapters for no extra fee."

Read all The Walrus Waterloo reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Bicycle hire
  • Late check-out

Purchasable Extras

  • Luggage Room USD 1.62
  • Towel USD 1.62

What's Included

  • Breakfast
  • Linen

Important Information

please ring in advance if likely to arrive during our closed reception times 23:30pm to 7.00am If your booking is over GBP 175.00 the Walrus Hostel may contact you to arrange the payment for the first night in advance. Failure to reply the Walrus Hostel e-mail or complete the first night payment if required, your booking may be cancelled

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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86.9%

Overall Rating

1652 out of 1798 HostelBookers customers said that they would recommend 'The Walrus Waterloo'

Atmosphere
88.8%
Location
83.2%
Facilities
84.0%
Cleanliness
76.8%
Staff
99.2%
Value
87.2%
Safety
88.8%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Noah Zernechel

With friends / other travellers

Sightseeing & culture

03 December 2013 Noah would recommend this property

Liked: A wonderful hostel in an awesome location. The staff are super helpful and friendly, the bar downstairs is a lot of fun, bed are comfy, rooms are clean and secure, and you get a 15% discount at the bar if you stay at the hostel. I highly recommend this hostel to anyone staying in London for either a short or long period.

Disliked: Nothing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

03 December 2013 Customer would recommend this property

Liked: Best hostel in London, hands down! Clean, inviting, and attracts fun travellers without the weirdos.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Daniel Quayle

With friends / other travellers

Backpacking / gap year

22 November 2013 Daniel would recommend this property

Liked: The reception / bar downstairs is a really inviting area and I loved sitting down there quite regularly while I was staying at the end of a busy day sightseeing. All the staff were helpful and very easy to talk with

Disliked: Daniel left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Marco Nowak

Alone

Shopping
Sightseeing & culture
Visiting friends or family

14 November 2013 Marco would recommend this property

Liked: contact with other travellers good breakfast

Disliked: Marco left no negative feedback.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Pasquale Campitiello

Alone

Backpacking / gap year

14 November 2013

Liked: Free and good breakfast.

Disliked: 1) bathrooms are very small and dirty, showers are dirty and some of them not working; 2) noisy, it is near the a train station bridge and shared rooms are too big, many people going around; 3) drunk people around because of the pub downstairs.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

City break
Shopping

14 November 2013 Customer would recommend this property

Liked: Very friendly and helpful staff

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Mette Eline B. Pedersen

Alone

City break
Shopping
Sightseeing & culture
Visiting friends or family

13 November 2013 Mette Eline B. would recommend this property

Liked: The staff is always there to help if there's anything you need help with and they're all so incredibly nice

Disliked: The matresses were a bit uncomfortable but nothing really bad

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Joao Ribeiro

Alone

Events / festivals
Partying / nightlife
Sightseeing & culture
Visiting friends or family

31 October 2013 Joao would recommend this property

Liked: Friendly staff, nice rooms, good overall experience.

Disliked: Nothing much.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Shopping
Sightseeing & culture

30 October 2013 Customer would recommend this property

Liked: - Staff was very friendly, helpful and humorous!! - Free towels - Free breakfast - Central location - Free wifi

Disliked: - Toilets do not flush properly - The trains from the nearby Waterloo station were very noisy - sleeping with an open window is impossible. With 10 people in a room you must decide between sleep and "the great stink". - 1 mattress of 7 (people) was OK, you could feel every single spring of the other ones though

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Aleksandar Stankov

With my spouse / partner

Romantic getaway
Sightseeing & culture
Visiting friends or family

30 October 2013 Aleksandar would recommend this property

Liked: Waterlo is located near Big Ben, staff is realy frendly, and you get the best value for your money

Disliked: Aleksandar left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Katie Wainwright

Alone

Backpacking / gap year
City break
Sightseeing & culture

28 October 2013 Katie would recommend this property

Liked: The location was amazing and so close to everything you want to see. The staff were very friendly and helpful, especially when you're nervous to be in the big city on your own! I would go back again when I go back to London.

Disliked: Nothing.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

As a family with children

Sightseeing & culture

27 October 2013 Customer would recommend this property

Liked: Very nice and accommodating staff

Disliked: Mixed room accommodation

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

25 October 2013 Customer would recommend this property

Liked: Muy buen rollito...bien situado....una acogida muy familiar en Londres... la regla es q te cuidan...se cuida al huésped..y se le regalan detalles..q no se tendrían porqué hacer... un oasis cálido en una gran ciudad..q dentro de poco estará fría... Debe contagiarse a los huéspedes la calidez porque sólo me encontré con gente genial, de México, argentina, Venezuela, Hong Kong, Escocia, Londres, Moscú...cada uno de su padre y madre, multiedad, felices compartiendo conocimientos, historias, penas, sueños y planes.. Los dormitorios con literas mixtos, están limpios..sabanas limpias..y yo dormí genial las cuatro noches..super respetuoso todo el mundo..banhos suficientes, duchas cómodas..cocina para departir y compartir yo no me encontré tan en casa de viaje en Europa nunca Staff super profesional. un placer conoceros

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Romantic getaway
Shopping
Sightseeing & culture

21 October 2013 Customer would recommend this property

Liked: The staff are very friendly and knowledgeable. The bar is a great place to chill!

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture
Visiting friends or family

20 October 2013 Customer would recommend this property

Liked: The Walrus is very close to Waterloo Station and the South Bank making it super convenient for lots of tourist-y activities and transport across and in/out of London. The staff were really friendly (and cute!). Everything was clean, you can be supplied with a towel, the breakfast was simple but filling and there's a bar downstairs for a last drink before bed. What's not to love?

Disliked: I had a great stay. If there was any downside, it was that (both times I stayed here) no padlocks were available to lock a safe in my room though the listing says they will be. Maybe they've been stolen etc. but it seems like there should be enough padlocks for everyone. None of my stuff was stolen but if I'd had something valuable like a laptop with me, I'd have been worried.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Shopping
Sightseeing & culture

19 October 2013 Customer would recommend this property

Liked: really friendly staff; cosy bar downstairs; linnen and towels included; amazing location

Disliked: trains pass by all night but this didn't bother me as much as people coming in and going out of the room all the time (but this isn't the fault of the hostel obviously, depends on the people you share the dorm with and could be like this in any hostel)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Rodrigo Andreazzi

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

16 October 2013 Rodrigo would recommend this property

Liked: People are very friendly and helpfull, the location is awesome, nearly of the most important tourism point of the world. Great experience.

Disliked: No comments

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Colin Kane

Alone

City break

14 October 2013 Colin would recommend this property

Liked: The staff are amazing. So friendly and helpful. People who arrive early are even offered breakfast as they can't check in until two. The location is also great. You can walk into Picadilly area in about 15-20 minutes and there are buses outside the door if you need to get to Victoria etc. The breakfast was also very good, including fruit and biscuits. Would definitely recommend and stay there again.

Disliked: Didn't have any complaints.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture

11 October 2013 Customer would recommend this property

Liked: Great location and atmosphere, free wi-fi, staff were very friendly and helpful. Alex the manager is a legend, he upgraded my room when I arrived and let me check in straight away as it had already been cleaned. This was great as I had come off a 12 hour flight with no sleep so to be able to check in and get a few hours sleep before getting up and seeing the sights and adjusting to London time was just great. He was also very helpful with information and helping in any way he could.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Allison Rego

Alone

Sightseeing & culture

28 September 2013 Allison would recommend this property

Liked: Very clean and comfortable! Welcoming, friendly staff.

Disliked: Allison left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Luan Santos Souza

Alone

Backpacking / gap year

23 September 2013 Luan would recommend this property

Liked: The location is great! 5 minutes walking to the London Eye and to the Westminster Bridge. The Staff is absolutely great and helpfull! And the most important: The bar has great music on! haha

Disliked: The toilets are not very good!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

22 September 2013 Customer would recommend this property

Liked: Amazing location without the extreme prices you usually get in london and other big cities. Staff were extremely nice and helpful. No curfew and bar downstairs. One of the best hostels I've stayed in anywhere and definitely the best in london. Proper doonas and pillow and don't have to make the bed yourself. Normal bunk beds not the 3 tiered ones you usually find in london. Few luggage storage. Small bathrooms but expected in a hostel and very clean. Overall excellent would return and recommend

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 20%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

Alone

Work / volunteering

21 September 2013

Liked: Location

Disliked: The mattress smelled and room are over crowded

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

21 September 2013 Customer would recommend this property

Liked: Surprisingly clean, bar noise didn't really affect (though the traffic noise did)

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Alison Subiantoro

With my spouse / partner

Backpacking / gap year
Business / conference

18 September 2013 Alison would recommend this property

Liked: Location

Disliked: It is located right above a bar


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