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Reviews of The Walrus Waterloo

Hostel | 172 Westminster Bridge Road, London, England SE1 7RW

92.1% Overall Rating

1634 out of 1778 customers would recommend this property

Recent review (19/07/2014)

Thomas Renwart thinks…

"The staff is very friendly and try to help you as much as possible. Everyone gets a fair treatment. No one is excluded. It's really good for a short stay!"

Read all The Walrus Waterloo reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Free city tour
  • Secure lockers
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Bicycle hire
  • Late check-out

Purchasable Extras

  • Luggage Room USD 1.70
  • Towel USD 1.70

What's Included

  • Breakfast
  • Linen

Important Information

please ring in advance if likely to arrive during our closed reception times 23:30pm to 7.00am If your booking is over GBP 175.00 the Walrus Hostel may contact you to arrange the payment for the first night in advance. Failure to reply the Walrus Hostel e-mail or complete the first night payment if required, your booking may be cancelled

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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92.1%

Overall Rating

1634 out of 1778 HostelBookers customers said that they would recommend 'The Walrus Waterloo'

Atmosphere
93.6%
Location
88.0%
Facilities
92.0%
Cleanliness
87.2%
Staff
99.2%
Value
94.4%
Safety
90.4%
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Rodrigo Andreazzi

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

16 October 2013 Rodrigo would recommend this property

Liked: People are very friendly and helpfull, the location is awesome, nearly of the most important tourism point of the world. Great experience.

Disliked: No comments

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Colin Kane

Alone

City break

14 October 2013 Colin would recommend this property

Liked: The staff are amazing. So friendly and helpful. People who arrive early are even offered breakfast as they can't check in until two. The location is also great. You can walk into Picadilly area in about 15-20 minutes and there are buses outside the door if you need to get to Victoria etc. The breakfast was also very good, including fruit and biscuits. Would definitely recommend and stay there again.

Disliked: Didn't have any complaints.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture

11 October 2013 Customer would recommend this property

Liked: Great location and atmosphere, free wi-fi, staff were very friendly and helpful. Alex the manager is a legend, he upgraded my room when I arrived and let me check in straight away as it had already been cleaned. This was great as I had come off a 12 hour flight with no sleep so to be able to check in and get a few hours sleep before getting up and seeing the sights and adjusting to London time was just great. He was also very helpful with information and helping in any way he could.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Allison Rego

Alone

Sightseeing & culture

28 September 2013 Allison would recommend this property

Liked: Very clean and comfortable! Welcoming, friendly staff.

Disliked: Allison left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Luan Santos Souza

Alone

Backpacking / gap year

23 September 2013 Luan would recommend this property

Liked: The location is great! 5 minutes walking to the London Eye and to the Westminster Bridge. The Staff is absolutely great and helpfull! And the most important: The bar has great music on! haha

Disliked: The toilets are not very good!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

22 September 2013 Customer would recommend this property

Liked: Amazing location without the extreme prices you usually get in london and other big cities. Staff were extremely nice and helpful. No curfew and bar downstairs. One of the best hostels I've stayed in anywhere and definitely the best in london. Proper doonas and pillow and don't have to make the bed yourself. Normal bunk beds not the 3 tiered ones you usually find in london. Few luggage storage. Small bathrooms but expected in a hostel and very clean. Overall excellent would return and recommend

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 20%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

Alone

Work / volunteering

21 September 2013

Liked: Location

Disliked: The mattress smelled and room are over crowded

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

21 September 2013 Customer would recommend this property

Liked: Surprisingly clean, bar noise didn't really affect (though the traffic noise did)

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Alison Subiantoro

With my spouse / partner

Backpacking / gap year
Business / conference

18 September 2013 Alison would recommend this property

Liked: Location

Disliked: It is located right above a bar

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

15 September 2013 Customer would recommend this property

Liked: The staff is very friendly, helpful and approachable. They are so kind and they give useful advice for planning your trip. The breakfast is nice. The hostel is safe secure.

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

09 September 2013 Customer would recommend this property

Liked: Friendliest staff ever, will offer help & advice without even asking. Make you feel like you're in a friend's house, not in some hostel. We came early in the morning (obviously too early for check in), we were immediately offered breakfast, toilets & a place to keep our luggage until check in time. Then after verifying that we know how to travel inside the city we were sent to explore it with a 'have a good day!' It was fun waking up every morning & going down for breakfast since the atmosphere was so friendly & fun. The place also operates as a bar so you can sit there for a beer. there was a luggage scale which proved to be very useful. shower room in 2nd floor very spacious so you have plenty of space to get dry & put on clothes. Location was great, 2 minutes walk from the Lambeth north tube station (bakerloo line) & 5 minutes from the waterloo tube & train station.

Disliked: common area closes at 23:00. rooms a little small.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Victoria Rodgers

Alone

Backpacking / gap year
City break
Sightseeing & culture

06 September 2013 Victoria would recommend this property

Liked: A decent location...a ten minute walk to the London Eye, Big Ben, and Houses of Parliament. About a half hour to Buckingham Palace and the London Bridge. It's a bar on the ground floor and is rather cozy. They have special events on some nights and it's pretty easy to meet and socialize with other travellers, which is always fun. Breakfast is included. The food choices are rather small, but it's all you can eat.

Disliked: The lockers in the dorm were pretty shabby and they were using a mattress as a door for the restroom in the dorm, which I found hilarious and slightly nervous at the same time.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Luis Ricardo Gallardo Quesada

Alone

Backpacking / gap year

04 September 2013 Luis Ricardo would recommend this property

Liked: It's just PERFECT!!! I really like, I felt like home, good bar, shared kitchen, 6 beds rooms are amazing, extremely friendly staff, good breakfast, close to the Big Ben and the London Eye, and Waterloo station as well.

Disliked: Luis Ricardo left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

08 August 2013 Customer would recommend this property

Liked: Good location, close to major sights and transport. Staff are really helpful - told us where supermarkets were close by, kitchen small but functional. Overall a good stay in this hostel.

Disliked: Pretty noisy next to Waterloo station but we were aware of this so it was a minor inconvenience. I'd imagine it would get pretty hot in summer, no aircon or fans. No common area with tv etc but the bar downstairs is good and it's easy to meet other travelers and locals.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

giuseppe lorusso

Alone

Backpacking / gap year

03 August 2013 giuseppe would recommend this property

Liked: excellent position , friendly staff , nice pub downstair , it's all right!!

Disliked: giuseppe left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cushlia Young

Alone

City break
Partying / nightlife
Visiting friends or family

03 August 2013 Cushlia would recommend this property

Liked: Love the Walrus!!! Love that the showers and toilets are ALWAYS clean, unlike other hostels. Its close to all tourist attractions, centre of London, amazing staff, clean facilities, clean rooms, relaxed atmosphere, will most certainly be back again. All you could want in a hostel.

Disliked: Can't say anything bad about the Walrus

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Veerle van der Woning

Alone

City break
Sightseeing & culture

28 July 2013 Veerle would recommend this property

Liked: Absoluut een goed hostel om te slapen. Het ligt wel eens waar naast het station wat lawaai geeft, maar persoonlijk heb ik daar geen last van gehad. Ik voelde er mij veilig, ook in de buurt er om heen, vriendelijke mensen, veel dingen die je (gratis) kan krijgen. Zoals handdoeken, ontbijt, wifi. Dit is zeker niet het geval in alle hostels. Prima locatie, dicht bij de tube en de london eye! Top hostel

Disliked: -

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

Alone

Sightseeing & culture

26 July 2013

Liked: Breakfast

Disliked: Shower room

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

26 July 2013 Customer would recommend this property

Liked: Staff are nice and helpful. Perfect location.

Disliked: The room is quite small.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jesse Brown

Alone

Backpacking / gap year

18 July 2013 Jesse would recommend this property

Liked: Location was unbelievable, and was very cheap for the area.

Disliked: Can't sleep there at all, trains run until 12.30am and start again at 4:30am, constant noise from the street no aircon so you have to open the windows. So hot in the rooms.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

18 July 2013 Customer would recommend this property

Liked: Friendly staff, great locations. Cute little bar

Disliked: Not much. Only the lack of dining room.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

18 July 2013 Customer would recommend this property

Liked: The staff is pretty cool. The location is incredible. The city centre is less than 5 minutes away walking. You can leave your stuff at the hostel before your check in time, which is prettty cool. All things considered I would defintely come here again, and reccommend it to all.

Disliked: The noise level at night may be an issue for you. The hostel is located right next to the tube, so the noise may get to you. You get used to it, but some light sleeper may have more difficulty than others. There wasn't any air conditioning in the room, but it was a lovely night.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Events / festivals
Sightseeing & culture

17 July 2013 Customer would recommend this property

Liked: I frequently stay in hostels and this was one of the nicest. Although the rooms were on the small side, everything was clean and the staff were absolutely fantastic ( especially Alex ). I loved the cozy feel of this place and the attention to detail. The breakfast ( cereal, toast, jam, chocolate spread, honey, juice, coffee, milk) was great and no matter what you needed, the staff was always eager to help. They also offered secure storage and free wifi. The hostel was within walking distance of the major attractions and a very short walk away from the tube.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Katrina Woodbridge

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

13 July 2013 Katrina would recommend this property

Liked: This hostel is located near the London eye, only about a 5 minute walk and close to Waterloo which is on many train lines so is easy to get around. The staff here are really friendly and are willing to help you with any information you need.

Disliked: Just some minor dislikes about the hostel... The hostel is located right next to waterloo station, which makes it very noisy. A train goes past almost every minute as there are many platforms. Being on the 4th floor and on the station side of the building didn't help but ear plugs did a little. There are only small lockers in the room to fit laptop and small items, no luggage lockers. There is only 1 toilet and 1 shower on the 4th floor, which is shared between 18 beds on this floor, there is more located on lower floors, but is a hassle sometimes. The 10 bed dorm is ok size until everyone has their luggage on the floor.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alexander Shevchenko

With friends / other travellers

Sports, adventure or outdoor activities

12 July 2013 Alexander would recommend this property

Liked: Great staff. Great location. All was good.

Disliked: I think it may be noisy from the street but I was not be annoyed by it.


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