Reviews of Norfolk House Hotel

587 London Road, Thornton Heath, London, England CR7 6AY

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Customer Reviews & Ratings

69.0%

12 out of 12 HostelBookers customers said that they would recommend 'Norfolk House Hotel'

Atmosphere
68.3%
Location
40.0%
Facilities
75.0%
Fun
51.7%
Staff
70.0%
Cleanliness
75.0%
Safety
78.3%
Value
93.3%

Customer Reviews: What did customers think about Norfolk House Hotel?

What was the best part of your stay?
Date Norfolk House Hotel Customer Reviews Overall Rating
10 October 2009
Customer review

NIce place to stay, but far away from central London.

75%
30 August 2009
Customer review

Quite good to stay, but far away from center.

50%
07 August 2009
Adelle Smith

Shower/ensuite was good and clean, big bed how ever it is 2x king singles zipped together but comfortable. Nice little LCD TV. Bus stop is right out the front, if you want to get to the train station or the large Tesco store take buses 198 or 250 there and back again, they run about every 12 minutes or so. On the bad side the room was extremely hot and sticky due to summer and no air conditioning although they did supply us a fan on request. The floor boards are VERY noisy if you have people above moving around. The street noise is very loud if you have a room over looking it, always sirens :) Return rail tickets from Thornton Heath to Victoria station was 4.70 GBP, takes about 20/25 minutes. An Oyster card is handy to have for the buses. Breakfast is very basic made up of toast and jam or cereal with orange juice or tea/coffee, you can buy an english brekky but even that is not huge. Over all it is good value for your money.

57%
30 July 2009
Customer review

For 13£/night, it was ok.

62%
27 July 2009
Customer review

Very good price for a clean and comfortable room. Would'nt advise a full weeks holiday from here, but ideal for weekends or a night away while visiting London

77%
13 July 2009
Seyed Mahdi Hashemi

The room was a bit small. The breakfast was good. You should consider the one hour journey until city center.

70%
09 July 2009
Customer review

- Price/Quality - Full continental breakfast - Eficient Staff (I had a troubles with the bed and they changed it without problems)

77%
23 June 2009
Faaria Walli

Pretty nice place for the price

72%
28 April 2009
Behrooz Saghafi

Absolutely worth for the price... The hotel itself is clean, well-kept, with a good outside view. The staff were polite. It was quiet although the area Croydon looked to be a bit a naughty area as the police car was most of the time with its siren on, driving madly. But I didn't see any incident. The breakfast was more than enough and the people interested in fried egg and sausage can order for a dish. But normal breakfast was free and good. The linen in our room was new and new. The bath and toilet were absolutely clean with shampoo and soap. I didn't see any hairdrier but TV was ok plus water boiler, cups, tea, sugar and coffee. Internet only at lobby and restaurant. There was no lift and also, no porter. So, you have to pull your luggage with yourself along the stairs as I had to do. The bus stop is just a few steps up the hotel and several buses commute frequently. But it take 40-45 minutes to reach to the first tube station if you wish to use your Oyster. Otherwise you have to take train to Victoria or the nearest tube. Even for rail you have to either walk for 20 minutes or take a bus. Just transportation was crap. As the area is mostly occupied by locals, plenty of fish&chips and restaurants either Halal, Chinese, English, African, etc. plus their shops. You can find whatever you need just for a few minutes walk. I had this experince. The air is fresh specially at night and early morning. In summary, if you deduct transportation, I enjoyed my stay and recommend it.

85%
18 April 2009
Customer review

poor breakfast

65%
18 April 2009
Customer review

Clean and cheap.

65%
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