Reviews of Elephant and Castle

23 Oswin Street, London, England SW11 4TF

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Customer Reviews & Ratings

61.3%

45 out of 68 HostelBookers customers said that they would recommend 'Elephant and Castle'

Atmosphere
58.4%
Location
68.8%
Facilities
60.0%
Fun
48.8%
Staff
51.2%
Cleanliness
73.6%
Safety
67.2%
Value
62.4%

Customer Reviews: What did customers think about Elephant and Castle?

What was the best part of your stay?
Date Elephant and Castle Customer Reviews Overall Rating
29 November 2009
Customer review

no staff

45%
11 November 2009
Customer review

PERSONNE NE NOUS A ACCUEILLIS EN ARRIVANT ET NOUS AVONS DU TELEPHONER POUR ARRIVER A TROUVER QUELQU UN POUR LUI REMETTRE LE PAYEMENT DE NOTRE NUIT

75%
09 November 2009
Customer review

nothing

20%
06 November 2009
Customer review

The curiosity about it

42%
02 November 2009
Customer review

the kitchen facility

75%
25 October 2009
Customer review

it is nice to have your own room with a large bed.

50%
25 October 2009
Ivaylo Stoyanov

Never will recommend this hostel to other travellers!

20%
22 October 2009
Ana Ilievska

The rooms are in a house, however they are very well looked after and fairly new. When you first get in front of the house you would think that is really bad looking, however, when you get inside its nice and warm place to stay. They have good kitchen and well equiped. Would recomend to couples or families.

77%
20 October 2009
Elina Du Rietz

Very clean, simpel and modern, nothing special, the area is booring though, but you can walk to central London easily wich is good. My friends room key was gone when she arrived so she had to sleep in the kitchen, thank god we were there, I think she had a very different experience than us :(

75%
16 October 2009
Andrea Pinna

Pros: pretty much clean for London, close to northern line. Cons: they accept only cash (that you must leave over the desk when you leave the room the first morning). It is NOT TRUE that the breakfast is included. I asked them to clear the misleading "free breakfast" field in the description, but they kept it on the website.

60%
08 October 2009
Customer review

hard to find because there is ni sign. the manager is never there you have to call her.

72%
01 October 2009
Customer review

very small room even if we chose the bigger one

45%
29 September 2009
Customer review

there was no-one else thee so we had the floor to ourselves

60%
28 September 2009
Customer review

Good location for transport - very close to tube station and lots of buses stop at the end of the road. There's also a shopping centre and some places to eat (Nandos) very close. The shared kitchen is good, although the 'breakfast included' was just a box of cornflakes in the kitchen, and we did not see 'the milk and continental selection in the fringe' for the 4 nights we stayed. There was also no cleaner for our room during that time, but it was clean when we arrived so that was fine. The rooms are a good size, with a double bed, desk/table, chest of drawers, wardrobe and bedside cabinet (this may be different for other rooms though), and some also have TVs and a balcony. Wifi was £10 flat rate (although we were told a different price before and there was a different price on the sign in our room...). The staff are basically non-existent, so make sure you phone in advance to ensure the manager will be there when you arrive, otherwise your key will just be left outside the front door - not very secure or professional. This was by far the cheapest accommodation we found though, and it was good for what we paid. Very quiet - we shared the bathroom and kitchen with 2 other double rooms but barely saw anyone the whole time! I'd recommend it as long as you phone ahead and don't mind minimal staff presence. It'd be good if there was a group of 6 so you could rent out a floor.

67%
22 September 2009
Ramy Mousa

the staff worm welcome and nice attitude with the guests.

82%
21 September 2009
Customer review

Nice clean and quiet. But no regular staff arouns and we were without toilet paper for a few days.

67%
18 September 2009
George Adebola

It is very quiet,discreet and looks like a mini flat/apartment.Also was very cosy and immaculately clean.Staff were very helpful and professional.

100%
18 September 2009
Darrell Ong

Pro; - quietly located. - clean - walking distance to tube - basic ammenities such as kitchen, washing machine Cons: - room is small

60%
17 September 2009
Travis Lodge

its close to everything with good transport links. The walls are paper thin. Access is gained by collecting your key out the front in the "guests only" box... No very secure. There is nothing to eat or buy on the area. It would suit a couple who only has a budget for Hostels as at least the rooms are private. The beds are TINY. Only just wide enough for 2 people. The white sheets were dirty and i dont think the bathroom was cleaned in our 3 days. At one stage we were locked out of the kitchen, and our food, by the caretaker so she could hold a business meeting. Elephant and castle is an horrible area but if you're out all of the time you wont notice.

55%
11 September 2009
Customer review

Location was really good..well connected w bus and underground..The private double was kind of good size and confortable...not really clean..( we stayed for a week and bed sheet hd not been changed!!!!!)

57%
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