Reviews of Smart Russell Square

70-72 Guilford Street, London, England WC1N 1DF

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Customer Reviews & Ratings

70.4%

392 out of 575 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
60.8%
Location
93.6%
Facilities
57.6%
Fun
59.2%
Staff
73.6%
Cleanliness
68.0%
Safety
76.0%
Value
74.4%

Customer Reviews: What did customers think about Smart Russell Square?

What was the best part of your stay?
Date Smart Russell Square Customer Reviews Overall Rating
01 December 2009
Marlene Hengster
45%
01 December 2009
Customer review
55%
30 November 2009
Customer review

one of the best hostels I stayed in. good location and facilities. nice staff

100%
28 November 2009
Customer review

Good value for money. Friendly and hepful staff. Lockers in room were not free as advertised.

77%
28 November 2009
Customer review

rooms are hot and stuffy, the 12 bed is like sardines packed up iin a cage with 3 beds high and no room for luggage, staff arnt very friendly and first time checked in was big domestics with guests, second time reception girl just checked some old man in with no id. 6 bed dorm is much better, but they had 15 percent tax onto the rates on hostel bookers that you have to pay on arrival. dodgy

45%
28 November 2009
Customer review

position

95%
27 November 2009
Customer review

Well priced accommodation in a great location just try and get a room at the back of the hostel cos the noise off the street can get a bit much, but still a good place to stay.

80%
25 November 2009
Customer review

the location was great, very central, the price was reasonable, there were curtains around the bed for more privacy

77%
24 November 2009
Customer review

interesting experience to find a stranger in my bed

50%
22 November 2009
Customer review

convenient location - curtains on bunk beds giving privacy and shielding light if wanting an early sleep.

70%
22 November 2009
Sebastjanas Vaisovas

The 10 percent deposit haven't been distracted from the bill. Price wasn't such as I was booked through website. Staff said, that this 10 percent is a website fee.

87%
22 November 2009
Customer review

Hostel has great location and friendly staff but you have to pay extra for everything - luggage room, lockers, internet,...and breakfast is kind of poor, so is kitchenware and tableware. But for the price we paid it was just the right place to be.

72%
20 November 2009
Customer review

good location and cheap. that's all about!

65%
19 November 2009
David Verdu Ojeda

Great location and prices, but It's not easy to sleep the first night, unless you get prepared. All walls are like paper, you can almost hear people snoring two rooms above! The showers are at the basement, not in each floor

72%
19 November 2009
Customer review

Very good location, very cheap - you can not ask more for this price. The beds with light dampening curtains are a very good idea. Forget about sleep well at night time - very loud room-mates are going and coming back at any time.

65%
18 November 2009
Customer review

location very good, beds cosy

67%
18 November 2009
Customer review
67%
17 November 2009
Customer review

everyone here saying that this hostel is dirty or terrible obviously hasn't been to other hostels yet. first off, this is the only hostel i've stayed in that isn't home to cockroaches or rats! for the cheap price of the night, you also get a breakfast with a few options which is another plus. the staff is very nice if you are nice to them aswell. top!

80%
16 November 2009
Artur Juszczyk

The room was tiny and not really what we expected as for a "private" room... The walls were so thin you could hear others breathing through them.

77%
13 November 2009
Customer review

the location was really nice. it's great that fresh linen was given out. However: tons of screaming kid groups around making the stay a bit stressful, wifi dosesn't work most times, and several laptops were stolen in the hostel, watch out for your stuff!

75%
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