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Reviews of Smart Russell Square Hostel London Hostel

71 Guilford Street, London, England

Atmosphere 63%

Cleanliness 75%

Facilities 67%

Location 90%

Safety 77%

Staff 74%

Value 72%

What's Included

  • Breakfast
  • Linen

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Card Phones
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Games Room
  • Housekeeping
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Pool Table
  • Reception (limited hours)
  • Steam room
  • Tours/Travel Desk
  • Vending Machines

Purchasable Extras

  • Luggage Room 2.54USD
  • Towel 6.35USD

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].


We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 11:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 63%

Cleanliness 75%

Facilities 67%

Location 90%

Safety 77%

Staff 74%

Value 72%

Showing 71-80 of 111 reviews

51% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 20%
  • Location - 100%
  • Safety - 80%
  • Staff - 40%
  • Value - 20%
51% Overall Rating

Anonymous
10 Sep 2014

Travel Type:
Alone

Trip Type:
Business / conference

Liked: They do serve a nice breakfast and there is a lot of space in the common areas which makes it easy to work or cook

Disliked: I was charged extra fees for placing my luggage in a safe room and for being offered a seif. The internet was not working and I was charged 1 pound per day for internet.The showers are activated only by pressing a button and keeping it pressed so it is basically impossible for anyone to take a decent shower. Too little toilets for so many people.Staff was not necessarily rude but they didn't do their best to help me with my problems.

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
74% Overall Rating

Anonymous
04 Sep 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: CleanGood beds

Disliked: Some of the staff arogant others really friendlyBreakfast to scrabby

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
03 Sep 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Helpful staffa

Disliked: Nothing

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
71% Overall Rating

Anonymous
28 Aug 2014

Travel Type:
Alone

Trip Type:
City break

Liked: Good location

Disliked: Smelly rooms which are full of junk. Staff who are a bit homophobic and unfriendly to Europeans who wear shorts.

Customer would recommend this property

31% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 100%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
31% Overall Rating

Anonymous
23 Aug 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: There was a good wifi connection.

Disliked: In addition to the above statement (The property was poorly advertised on the front of the property, considerably dirty on the inside, and incorrect directions were given by staff to the location of my room), there was bad signage within the hostel. For example, signs leading to bathrooms were incorrect.

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
20 Aug 2014

Travel Type:
Alone

Trip Type:
Business / conference

Liked: cleanliness of showers/toilets and kitchen, location to GReat ormond street hospital, only 2min walk. plenty of freindly and polite staff, possibly more needed as very busy hostel.

Disliked: i lost my £10 despoit becuase i didnt check out before 10am even though i wasnt told about it.bunk beds are three high so things are quite cramped in my nine bed dorm.

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
15 Aug 2014

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: It's in a great location for accesssing the tube and various sights.

Disliked: My room was new so while they had a locker for every bed, mine wasn'e on the system so I couldn't use it.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
10 Aug 2014

Travel Type:
With my spouse / partner

Trip Type:
City break, Partying / nightlife, Sightseeing & culture

Liked: Ottima la posizione, locali sempre puliti, aree comuni molto spaziose, personale disponibile. Sicuro e ben vigilato. Ottimo il rapporto qualià prezzo. Consigliato!

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
10 Aug 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: near to the tube

Disliked: the bed are too smal

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
09 Aug 2014

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: location

Disliked: not clean , breakfast is quite basic

Customer would recommend this property

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