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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

74.4% Overall Rating

1201 out of 1748 customers would recommend this property

Recent review (17/03/2015)

"The location is fantastic ! In very center of the city and from the underground station only takes you 3 minutes !"

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.04
  • Towel USD 7.58

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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74.4%

Overall Rating

1201 out of 1748 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
75.2%
Location
91.2%
Facilities
63.2%
Cleanliness
68.8%
Staff
71.2%
Value
72.0%
Safety
79.2%
Refine your results Showing 1180 of 1518 reviews Previous   1 | 2 | … | 5 | 6 | 7 | 8 | 9 | 10 | 11 | … | 47 | 48   Next
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65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With a large group / tour

Partying / nightlife
Shopping
Sightseeing & culture

07 December 2012 Customer would recommend this property

Liked: A

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Business / conference

06 December 2012 Customer would recommend this property

Liked: Location

Disliked: Showers very inconveniently located in the basement

82.9%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Shane Pietersen

Alone

Backpacking / gap year

01 December 2012 Shane would recommend this property

Liked: The great atmosphere of the entire hostel, everyone is so friendly and helpful. Plenty of updates are constantly happening here and its great to see that they want to take care of their customers.

Disliked: Some of the facilities are outdated and could be upgraded.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

Jozef Stoila

Alone

Partying / nightlife

29 November 2012 Jozef would recommend this property

Liked: friendly staff, wifi connection

Disliked: short beds, no option for taller guys heard about 2 thefts in 3 days, during the day, though the things were allegedly not in lockers, but i guess its always true, you cant be cautious enough anyway it didnt happen to me, just heard about it

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Kumaresan Thanabal

With friends / other travellers

Backpacking / gap year

28 November 2012 Kumaresan would recommend this property

Liked: I liked the privacy and the location.

Disliked: The rooms don't have a private toilet and the shared toilet is far away.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

luis cancela cores

Alone

Sightseeing & culture

21 November 2012 luis would recommend this property

Liked: -Great situation on zone 1. Very near to Brit.Museum, and near from the downtown, and other areas such Candem,... You can save a lot in transportation. - Tube station and a Tesco round the corner. -Very safe ( there´s security at night) -Quiet -but great- atmosphere. 2 flat TVs, sofa, pool, tables to surf the net,... -Eat-all-you want breakfast (toasts, cornflakes, coffee and tea) -The curtain on the bed provides privacy and avoid some light or noise at certain times. - There´s a lot of staff working and they care a lot on the cleanliness I´d recommend this hostel to anyone coming for a few days or to people looking for a job in London.

Disliked: - The pillows are DISGUSTING and should be changed ( I´d recommend anyone to bring your own cover from home) - Lockers cost 1.5 pounds every day so the trolleys and bags are spilt all the way around the floor. - A lot of people at the same time collapse the free wifi. Otherwise, it usually works fine.

37.1%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 20% Value - 40%

Alejandro Luis Caballero Arcos

With my spouse / partner

City break
Shopping

19 November 2012

Liked: the only thing is the location

Disliked: many of the staff were very unfriendly, the charge for everything, the hostel was packed it looked like a concentration camp, very noise, very bad and noisy beds, noisy doors, dirty bathrooms, awfull breakfast. Resuming, very very bad

54.3%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 80% Value - 20%

Michael Smallman

Alone

Backpacking / gap year

18 November 2012

Liked: I liked the location, the late night security and the 24hr reception service.

Disliked: The lack of power points and the size of the common room/ kitchen. Definitely not worth the price you have to pay.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife

16 November 2012 Customer would recommend this property

Liked: Location is perfect

Disliked: It was all good.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

13 November 2012 Customer would recommend this property

Liked: Location, very central.

Disliked: The showers, very far from the room.

45.7%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

12 November 2012

Liked: NEAR FROM THE CITY

Disliked: NOW INTERNET IN THE ROOM COLD WATHER IN SHOWERS 4 BATHROOMS FOR A HOSTEL WITH MORE THAN 200 PERSONS PERSONAL OF RECEPCION WITH BAD WAY

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

City break

10 November 2012 Customer would recommend this property

Liked: very good location, close to the british museum

Disliked: the water temperature of the shower is too low

57.1%
Atmosphere - 20% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture
Visiting friends or family

08 November 2012

Liked: Small breakfast. Bread + butter or jam

Disliked: Everything is old and dirty. My pillow was awful, blanket too. Other guest were noisy. Showers are disgusting. It looked like hospital in Poland. Smells too.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Matias Maureira

With friends / other travellers

Sightseeing & culture

31 October 2012 Matias would recommend this property

Liked: The atmosphere

Disliked: It was full of people, its a big hostel

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

31 October 2012 Customer would recommend this property

Liked: It's great that they have kitchen where you can make yourself dinner. It's clean, at least as much as it can be with so many people on such small place at the same time. The stuff is allways very friendly, underground is very close to the hostel and you are in centre of London in less than 15 minutes. Shops where you can buy food and other things are also nearby.

Disliked: The only thing that bothered me were showers. You really can't shower without having you're hair wet, because the shower has very strong stream of water! You have to pay for the lockers and also for internet. Breakfast is always the same, but it's good.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Katharina Keck

With friends / other travellers

Business / conference

30 October 2012 Katharina would recommend this property

Liked: common area, breakfast

Disliked: the sign above th door of our room that says 'please dont move furniture high risk of asbestos' !!!!

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Luis Maria Suarez Conde

With my spouse / partner

Sightseeing & culture

29 October 2012 Luis Maria would recommend this property

Liked: Mainly its location just beside to the underground. Not too far you can find pubs, restaurants, etc. Relation price quality is ok. Considering the prices in general in England.

Disliked: The common room too small in comparison the number of the people accommodated in the hostel and kitchen stuff isn't enough.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

29 October 2012 Customer would recommend this property

Liked: Location is great! It is very close to metro station an the bus stop. It is only 5 minutes walk from British museum. The staff is friendly and helpful.

Disliked: It seems like the hostel is a little bit ruined, the walls are very thin so You could hear the noise at every time. Also, it says that hostrl has a WIFI connection, but You can`t get it everywhere. My room was on a second floor and I didn`t have internet.

60.0%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Bostjan Fabjan

With my spouse / partner

Sightseeing & culture

28 October 2012

Liked: Location

Disliked: breakfast only after 7:30, dirty toilets, unflexibility, 10 pounds of deposit per person

54.3%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Visiting friends or family
Work / volunteering

26 October 2012

Liked: .

Disliked: No wifi, crap breakfast

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

JAMES-NICHOLAS LEE-ANGEL

Alone

Work / volunteering

24 October 2012 JAMES-NICHOLAS would recommend this property

Liked: The atmosphere in the social areas was friendly and relaxed; helpful staff and value for money although I am always looking for cheaper deals.

Disliked: Not a dislike as such, but the atmosphere in my room was not as cosy as some of the other "Smart" hostels I have stayed in, maybe it is a combination of room layout design and the nature of the clientele, yet all round it was a good stay.

34.3%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

Alone

Work / volunteering

24 October 2012

Liked: They charge you for everything, so many additional costs. The bathrooms were really terrible, worst I've ever seen in terms of cleanness, no soap etc. People keep coming the whole night so I woke up at least three times during the night - it was people who recently had checked in. The only good thing was the friendly staff.

Disliked: They charge you for everything, so many additional costs. The bathrooms were really terrible, worst I've ever seen in terms of cleanness, no soap etc. People keep coming the whole night so I woke up at least three times during the night - it was people who recently had checked in. The only good thing was the friendly staff.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

22 October 2012 Customer would recommend this property

Liked: The location

Disliked: Small room

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Shopping

20 October 2012 Customer would recommend this property

Liked: Good location. Friendly staff.

Disliked: As previously mentioned more attention paid to security for possessions in room and while showering.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

As a family with children

City break
Family Holiday
Shopping
Visiting friends or family

20 October 2012 Customer would recommend this property

Liked: Gelegen op een geweldige locatie dicht bij het centrum van Londen.

Disliked: Customer left no negative feedback.


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