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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

69.5% Overall Rating

1177 out of 1710 customers would recommend this property

Recent review (14/08/2014)

Andrea Brustolin thinks…

"Ottima la posizione, locali sempre puliti, aree comuni molto spaziose, personale disponibile. Sicuro e ben vigilato. Ottimo il rapporto qualià prezzo. Consigliato!"

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.32
  • Towel USD 8.29

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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69.5%

Overall Rating

1177 out of 1710 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
64.8%
Location
92.0%
Facilities
62.4%
Cleanliness
64.8%
Staff
72.0%
Value
63.2%
Safety
67.2%
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77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Vaibhav Bhaiya

With friends / other travellers

Sightseeing & culture

18 February 2013

Liked: Location.

Disliked: Wifi should be accessibles in the rooms also.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Dmitry Sidorov

Alone

Business / conference

17 February 2013 Dmitry would recommend this property

Liked: location

Disliked: social area could be extended -- they have a bar area but don't use it!

82.9%
Atmosphere - 80% Staff - 40% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

martin miguel SANTIAGO

With my spouse / partner

Romantic getaway
Sightseeing & culture

14 February 2013 martin miguel would recommend this property

Liked: The location is great and here´s a good athmosphere..

Disliked: We had a problem with the heating one night and the staff didin´t do a thing about it...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Work / volunteering

08 February 2013 Customer would recommend this property

Liked: i am living in this hostel for few weeks and i am really enjoiing my stay! I appreciate the atmosphere specially, I especially like the atmosphere thanks to the staff!

Disliked: the rooms are too small.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Lucas Marchesi

Alone

Backpacking / gap year
Sightseeing & culture

06 February 2013 Lucas would recommend this property

Liked: They have averything you need.

Disliked: the common rooms are always crawded, many times I had to wait to find a place to seat.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

05 February 2013 Customer would recommend this property

Liked: The staff was really helpful. We booked first for 5 people the 6 bed room, but later we booked one more and they gave us the same room. So it was really great to have our own room. The property is a hostel, and it's OK for a hostel. We ordered a pizza and the staff also helped us to store it separetely, because you cannot store it in your room. You can also buy travelcard at the reception, which is easier than in a crowded underground station. So, if you know what a hostel is and what you should except it's definitely a good choice.

Disliked: The room was very hot, it's February and we slept with opened window. But it's not really a big problem, better than a cold room.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 40%

peter dooley

Alone

Shopping

01 February 2013 peter would recommend this property

Liked: big, spacious, common room and kitchen are effecient.

Disliked: dorm bed small. three tiered bunks. 16 or so beds, snoring like a plane preparing to take off. i did not sleep well in the hostel. atmosphere : crowds of students, italians and well disguised dregs. it had as much quietness as a football game. hoards in the common area. the hostel looked like it was once good but standards have dropped because they dont need to up them. also they check your key card, spot checks and when coming in and going out. oh ye showers are all one temp. a tiny bit too hot.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

City break
Visiting friends or family
Work / volunteering

01 February 2013 Customer would recommend this property

Liked: I liked the use of the kitchen option, however there were no ovens. There is free Wi-fi and a large common area.

Disliked: The free 'breakfast' is just white bread, Kellogg's corn flakes, milk, tea and coffee.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

grace oddie

Alone

Visiting friends or family

28 January 2013 grace would recommend this property

Liked: 2 mins walk from night bus stop, 1 mins walk from tube, very close to everything. never had to wait for service on reception or the bathroom. very quiet in my room despite people in the common area being drunk

Disliked: it felt really soulless with the three tier bunk beds, everything plain as plain can be, eating cornflakes or white toast with one flavour of jam. Still, for central London, I was expecting worse.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Family Holiday
Relaxation/spa
Shopping
Sightseeing & culture

28 January 2013 Customer would recommend this property

Liked: Breakfast was provided. Staff was helpful and friendly.

Disliked: Lack of toilets as the hostel was packed during my stay. Room was a bit stuffy as it was fully occupied.

45.7%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

Alone

Backpacking / gap year

27 January 2013

Liked: location

Disliked: horrible, non-private showers, rude staff, no free lockers, having to pay in cash - it does not cost you 3 pounds to process a credit card fee, it is just their way of avoiding paying tax

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

19 January 2013 Customer would recommend this property

Liked: Warm, free WiFi, Clean, tidy, breakfast

Disliked: Charging for use of bed lockers in group room

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Lucia Sinska

With friends / other travellers

Shopping
Sightseeing & culture

18 January 2013 Lucia would recommend this property

Liked: It was clean,close to centre, good price , breakfast ok, nice people. Just one negative, during our trip it doesn t work heat in room.

Disliked: Room was quite small,and it wasn t there any chairs in room, and there are just showers downstairs.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ana-Felicia Dolhan

Alone

Work / volunteering

18 January 2013 Ana-Felicia would recommend this property

Liked: its young spirit

Disliked: the shower system

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Claudio de vecchis

With friends / other travellers

Sightseeing & culture

16 January 2013 Claudio would recommend this property

Liked: Very good position in zone 1, very close to the subway station (Russel Square), and near to the brithis museum, nice neighborhood. The hostel is exactly what do you see on the website, large kitchen.

Disliked: Very caotic situation in the room (16 beds) clothers and lugagge everywhere. The sofas are dirty and destroyed.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Sightseeing & culture

14 January 2013 Customer would recommend this property

Liked: Fantastic location and the 'pod' bunks with their screens are great.

Disliked: It feels a little like an institution; the room was very narrow, so let in little natural light and there weren't any lockers provided for your valuables. While I understand the point of putting all the showers together, they're in the basement (fun when you're rooms on the 3rd floor) and don't have proper screens or places to put your things and only stay on for about 15 seconds at a time.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

14 January 2013

Liked: It had a great location.

Disliked: The rooms weren't the best, but there was a decent community atmosphere.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Marius Dolhan

With my spouse / partner

Romantic getaway
Work / volunteering

12 January 2013 Marius would recommend this property

Liked: showers - clean, hot water 24/7, toilets - clean, paper and soap available at all times, breakfast (mostly the coffee :-), free wi-fi, baggage room, value for money

Disliked: if you height is above average you'll find the beds too short and the toilet seat too crammed and close to the cabin door

62.9%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Rachel Williams

Alone

Work / volunteering

12 January 2013 Rachel would recommend this property

Liked: Good location.

Disliked: Glad I'm not overly bothered about mice, as there were a couple running around scratching and nibbling during the night. The room stank of old body odour, and seemed to have no ventilation, and was tropically warm.

65.7%
Atmosphere - 80% Staff - 40% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Vinicius de Oliveira Silva

With my spouse / partner

City break

05 January 2013 Vinicius would recommend this property

Liked: The price was really cheap!

Disliked: Vinicius left no negative feedback.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Elizabeth Ward

Alone

City break

04 January 2013 Elizabeth would recommend this property

Liked: If you want somewhere cheap to stay this is absolutely fine.

Disliked: Felt a bit grotty

40.0%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Partying / nightlife

03 January 2013

Liked: The room to get a dring, to play card....

Disliked: Personnal, security man (totally crazy)

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

01 January 2013

Liked: The location near ungderground station and quite close to the centre.

Disliked: A tiny little space in a room, lots of beds, not enough place for luggage inside. Poor breakfest.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Taylor Jones

With friends / other travellers

Partying / nightlife
Sightseeing & culture

31 December 2012 Taylor would recommend this property

Liked: I've stayed in modern hostel but this one still tops the list as a great place to stay. The Small Russell Square tube station is close to the hostel and it's tons of restaurants and pubs in the area. Though you can ride the train we actually walked into the city which was like 25min walk. It was only toast and cereal for breakfast but it gets the job done.

Disliked: Taylor left no negative feedback.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture
Visiting friends or family

27 December 2012

Liked: A localização é ótima!

Disliked: As 3º piso de camas não é coberto, as escadas são horríveis. Pessoas estranhas se acomodam lá. Reserva de 6 dias e tem que ficar preocupado em fazer check-out e check-in, fazer malas para mudar de quarto...Péssima escolha!


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