Reviews of Smart Russell Square

06 August 2011

Liked: The location is amazing, and the rooms are safe. And it's cheap.

Disliked: The showers are quite bad: VERY hot and you have to push the button constantly. The rooms with 21 persons are very small for so many people.

03 August 2011

Liked: It's was an ok walk from the central area

Disliked: The bunk beds made you feel like you were in a prison cell.. I'm 5ft 4 and I couldn't sleep comfortablely .. I felt I was to long! And I'm quite small.. They were slim as well.. The room was like a hot box and I woke up to shank .. And not being able to breathe.. There were enough PowerPoints to charge from.. And none in our room.. You couldn't shut the door with out it slamming .. It was impossible to get any sleep... All over terrible!

02 August 2011 EFTHALIA would recommend this property

Liked: I liked the cleanliness of the hostel and its location.

Disliked: The fact that showers were located in the basement of a 3 floor building. Also, the breakfast was served only until 9:30 in the morning. Its living room was always packed. The average age of the people who lived there was around 20 (not really bad, depending on your age)!

02 August 2011

Liked: The location was fantastic, and the people were great

Disliked: The breakfast was pretty bad, toast and c

01 August 2011 Customer would recommend this property

Liked: location

Disliked: over zealous security staff.

30 July 2011

Liked: Lockers in the rooms, and the privacy curtains on the beds. The location was amazing, I could walk just about anywhere, and it's right beside a tube station as well.

Disliked: The showers were WAY too hot, and there was no way to change the temperature. The breakfast was pretty gross (bread, butter, jam). The beds were quite small, and there was very little extra space in the rooms for bags.

29 July 2011 jack would recommend this property

Liked: Pretty close to the tube which can get you anywhere. Packed with people which is good for meeting people. Breakfast was toast and cereal. The beds are little cubicles with a curtain which gives you bit more privacy than other hostels.

Disliked: Bathrooms aren't too great and no privacy. Wi-fi connection wasn't too great. The bed cubicles is so won't be too comfortable for something that is fairly big.

28 July 2011 JEREMY would recommend this property

Liked: De la vie en permanence, un coin salon sympa et toujours fréquenté, un coin ordinateurs et bureau plus calme, des chambres calmes. Auberge proche des lignes de bus.

Disliked: Ne pas avoir de problèmes pour monter et descendre les escaliers surtout si vous vous trouvez au dernier étage (5-6 étages d’écart entre les chambres les plus hautes et les douches)

28 July 2011

Liked: It was near a nice local pub where we ended spending most the night. Nice people.

Disliked: Rooms small and dirty, way over priced.

26 July 2011 Donald would recommend this property

Liked: Close to underground

Disliked: Nothing

25 July 2011 Customer would recommend this property

Liked: location

Disliked: internet connection, breakfast

25 July 2011 Customer would recommend this property

Liked: Close to Tube

Disliked: The staff that checked us in weren't destined to be in the customer service industry

23 July 2011 Helen would recommend this property

Liked: It's very comfortable! As in, I feel comfortable to leave my food in the fridge, make food when I want, sit out in the common room and play on my comp/listen to music/watch TV, go to bed when i want etc etc. It's just like being back in my old flat.

Disliked: To be honest I'm surprised that this building passes any kind of building inspection haha - but that's it's only flaw really - and maybe not enough power plugs in the common room. Oh and not being able to access wifi in your rooms.

19 July 2011 Customer would recommend this property

Liked: It has a good location, barely 5mins walk from the underground stop.

Disliked: The shower. It was all the way at the lower ground and as such, I found it to be a little inconvenient. Another problem that I had with the hostel was their sound proofing. Every footstep, every time someone closes the door, every time someone is climbing up or down the bunker beds and conversations can all be heard even when you are in the room. This gets very annoying when you are trying to sleep at night. It gets even more annoying when your roommates are climbing up and down the beds, the whole bed shakes and the loud creaks could be heard. One final point: they had communal lights in the room, which means that essentially, if one person in the room decides to stay up, or if someone comes in at night, the whole room will be lit up. They should adorn each bed with its own reading light so everyone can sleep in peace and this is also useful for people who come in late at night and do not wish to disturb their neighbours with the room light.

18 July 2011

Liked: wi-fi

Disliked: shower and toilet facilities

18 July 2011 Customer would recommend this property

Liked: Open, friendly and clean

Disliked: nothing

17 July 2011 Customer would recommend this property

Liked: Great location

Disliked: Small beds

15 July 2011

Liked: Nothing

Disliked: Everything

15 July 2011 Damien would recommend this property

Liked: clean and safe

Disliked: showers sucked, i've stayed in better places in london

13 July 2011 Simon would recommend this property

Liked: The location, staff and common room atmosphere was great! I was traveling alone so i had no trouble talking to people on a different night.

Disliked: The beds are small, so you can´t lay flat. The showers are a bit annoying that you have keep pressing a button to get water and it only lasts 15 seconds. However everything else outways these cons, so definately stay there

12 July 2011 Daniel would recommend this property

Liked: Location, cleanliness and the rooms are great! you won´t regret if you stay here, there is a 24-hrs convinient store near, 3 mins walking from station and the staff is also great.

Disliked: The showers are soooo anoying you can´t really take a shower and stink, but it is not a really big deal.

12 July 2011

Liked: Sufficiently clean

Disliked: It's a afwful hostel! My bed bed was on a third floor, The room was very narrow and smelly. All bathrooms are in common, this is the worse hostel I ever been!

11 July 2011 Alice would recommend this property

Liked: very clean

Disliked: staff were sometimes very unhelpfull

08 July 2011

Liked: the location was the best thing. The girls at the reception and the housekeeping girls were friendly and helpful but the rest of the staff was awful.

Disliked: It was not very clean, the showers were really far away. There was no lift. The guys at the reception were not very nice towards the people working there. The breakfast was not very good and the room was stuffy and we couldn't open the window.

07 July 2011

Liked: Location. And they provided linen.

Disliked: The staff was awful. Breakfast was bread and water, literally. It's a 10 minute walk to the showers, which are just faucets higher up on the wall and turn off automatically every 10 seconds. Bathrooms have feces and vomit everywhere. Everything smells bad.