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Reviews of Smart Russell Square Hostel

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

78.3% Overall Rating

1231 out of 1784 customers would recommend this property

Recent review (30/08/2015)

Melina Jesgarz thinks…

"Friendly and helpful staff. 24h reception is great. Free breakfast (includes white bread, marmalade, Nutella, cereals, tea and juice). The location is really good, if you aren't afraid to walk a bit…"

Read all Smart Russell Square Hostel reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

Purchasable Extras

  • Luggage Room USD 3.08
  • Towel USD 7.68

What's Included

  • Breakfast
  • Linen

Important Information

Hostelbookers Sale Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”]. We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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78.3%

Overall Rating

1231 out of 1784 HostelBookers customers said that they would recommend 'Smart Russell Square Hostel'

Atmosphere
64.0%
Location
96.0%
Facilities
72.0%
Cleanliness
78.4%
Staff
76.0%
Value
76.8%
Safety
84.8%
Refine your results Showing 1203 of 1555 reviews Previous   1 | 2 | … | 37 | 38 | 39 | 40 | 41 | 42 | 43 | … | 48 | 49   Next
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74.3%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

26 July 2009

Liked: The best thing on staying in Smart Russel Square is its location. The rest is not that good-unfriendly staff and poor equipment in showers.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

24 July 2009

Liked: cheap n good location

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

23 July 2009 Customer would recommend this property

Liked: I liked the atmosphere and that even at 1am the staff are really friendly and helpful and don't mind asking questions

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

22 July 2009 Customer would recommend this property

Liked: It was ok. If you're going to sleep only. Good wi-fi service for free.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

20 July 2009 Customer would recommend this property

Liked: the staff

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Michael Rolston

20 July 2009 Michael would recommend this property

Liked: beds had individual curtains. despite the fact that i was staying in an 18 bed dorm i still slept well. great location. easy 2 get anywhere. safe area

Disliked: Michael left no negative feedback.

57.1%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

18 July 2009 Customer would recommend this property

Liked: I specially liked the staff

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Hui Hui Chua

17 July 2009 Hui Hui would recommend this property

Liked: Excellent location near the tube and friendly staff! Definitely value for money!

Disliked: Hui Hui left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Matthew Schick

17 July 2009

Liked: It was clean and simple. I liked the curtains in the dorm rooms-it gave more privacy and it didn't feel like there were 24people in the room. The breakfast was average, and there was leaflets available. If travelling to/from Heathrow, the underground runs directly to/from the airport to Russell Square-no inconvenient changes with luggage.The kitchen was a lot smaller than it looked on the photos, there were only 4 hobs available for cooking which was not enough for the size of the hostel which means waiting around to cook a meal. No lockers were available which meant a lot of suitcases in the room, and no place to store valuables (small lockers available for a fee). The 15% tax is NOT included when you book so the actual cost will be more. If you use a credit card to pay, there is 1.5% fee for doing this! Therefore go to an ATM before checking in if you want to avoid this. Overall the stay was good, and may consider staying again.

Disliked: Matthew left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

15 July 2009 Customer would recommend this property

Liked: Nice and clean. For this price nothing to declare.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

steve painter

15 July 2009 steve would recommend this property

Liked: great value, great location, very good staff, could do with a lick of paint, looks a bit tatty in places but as i said great value 4 money

Disliked: steve left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

13 July 2009 Customer would recommend this property

Liked: Location: Great.Big place, very nice... Common room: cool, the kitchen and everything.I've really liked it.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

13 July 2009 Customer would recommend this property

Liked: Great location and a great place to meet other travellers. The staff were very helpful and friendly. If I'm back in London, I'll definitely stay here again.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

BRUNO KONDER

08 July 2009 BRUNO would recommend this property

Liked: All in all, a very good hostel!!! Spectacular location!!! Fairly new and well-appointed installations. The space were breakfast is served can become quite crowded when the hostel is fully booked (more than 400 beds).Suggestions: they should fix the slamming of dorm doors and install individual lights for each bunk bed.Staff is absolutely friendly and helpful.

Disliked: BRUNO left no negative feedback.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

08 July 2009 Customer would recommend this property

Liked: Ok for the money but the showers were really bad.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

05 July 2009 Customer would recommend this property

Liked: Close to tube station

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

02 July 2009

Liked: Location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

MOHAMMED RIDHA AHMAD FAWZAN

02 July 2009 MOHAMMED RIDHA would recommend this property

Liked: good

Disliked: MOHAMMED RIDHA left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nadia Inchingolo

30 June 2009 Nadia would recommend this property

Liked: The water of the shower was really too hot. Besides this little inconvinient, the place is perfect: it is located in a nice, quiet, safe, central quarter, 2 steps from the British Museum and very close to the tube station, the staff is nice and helpful, the 24 dorm is spacious and airy, the kitchen is available 24h.I would sorely go there again.

Disliked: Nadia left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

30 June 2009 Customer would recommend this property

Liked: the modern interior and young style

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Keller Harlow

30 June 2009 Keller would recommend this property

Liked: I really liked the lounge area, which was a great place to relax when your taking a break from exploring the city

Disliked: Keller left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Christina Poccia

29 June 2009 Christina would recommend this property

Liked: This was a great Hostel for the money. The security guards are a little weird and mean. They kept yelling at us to be quiet. (we were really loud though) but they were mean about it. Great Location. I was satisfiesd.

Disliked: Christina left no negative feedback.

54.3%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

27 June 2009

Liked: The only thing which pleases me is the good service of the receptionist.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

26 June 2009 Customer would recommend this property

Liked: only crap thing is u can hear everything, ppl walking on floors above u, other room doors slamming & theres only 1 bedroom light & at nite noone turns it off... nuthing much to whinge about i know, but u dont get much sleep.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 40% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 40%

Customer review

25 June 2009 Customer would recommend this property

Liked: it was vey clean

Disliked: Customer left no negative feedback.


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