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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

75.4% Overall Rating

1195 out of 1739 customers would recommend this property

Recent review (17/03/2015)

"The location is fantastic ! In very center of the city and from the underground station only takes you 3 minutes !"

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 2.97
  • Towel USD 7.42

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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75.4%

Overall Rating

1195 out of 1739 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
72.0%
Location
91.2%
Facilities
62.4%
Cleanliness
67.2%
Staff
76.8%
Value
74.4%
Safety
84.0%
Refine your results Showing 1175 of 1510 reviews Previous   1 | 2 | … | 37 | 38 | 39 | 40 | 41 | 42 | 43 | … | 46 | 47   Next
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68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

18 June 2009 Customer would recommend this property

Liked: Wireless internet in common room works well, though it doesn't reach to the rooms. Free breakfast is toast and cereal, tea and instant coffee, not great, but it is free. Showers are in the basement, so it's a long hike from rooms on the upper floors and the water temperature of the showers is really really uncomfortably hot. Nice to have curtains on the bunks.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

15 June 2009

Liked: The location

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

12 June 2009 Customer would recommend this property

Liked: In our room, there are only 6/10 beds that have so-called privacy pod (with curtains). They may be too small for a very tall person. Upper-bunk bed does not have upper cover and lighting may disturb you if you get the bed closest to the lamp. Showers are only located in lower ground/basement, quite a hassle if you stay in 2nd floor or higher. On the 1st night, there was no hot water, but they fixed it the day after. Kitchen is OK, but there was very few cutlery (later there were plastic forks available). Extra charge for lockers (used with room key card) in the room.

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

12 June 2009 Customer would recommend this property

Liked: The showers were hot! Even though they were in the basement which was a trek from the top of the building.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tatjana Savicka

11 June 2009 Tatjana would recommend this property

Liked: We were staying for 5 days (a group of 11 schoolchildren and 4 adults) and we couldn't expect anything better - perfect location, good beds, self-catering, plenty of space to hang around in the evenings; however, it would be nice if the hostel bought more plates/cups etc to use, cos in the evenings when the place was packed, people had to wait to get a cup and there were practically no forks; it'd be great if the kitchen staff were reminded that some guests do speak Russian, and they shouldn't be talking behind their guests' backs and shouldn't swear; and something has to be done with the windows in the dorms (which could not be fully opened) especially on the top floors, it was awfully hot all day around. Otherwise, the place is great, I'll definitely stay in the same hostel next time I'm going to London.

Disliked: Tatjana left no negative feedback.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Mark Barlow

11 June 2009 Mark would recommend this property

Liked: Very noisey in the morning with banging doors. No hot water in room and when we got in at night no night staff on reception just a work man in a high vis jacket eating food to check we were staying there.

Disliked: Mark left no negative feedback.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

CHENG SUN

11 June 2009 CHENG would recommend this property

Liked: CLEAN BUT SHOULD MAINTAIN MORE FREQENTLY OF TOILET

Disliked: CHENG left no negative feedback.

48.6%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 20% Value - 60%

Customer review

11 June 2009

Liked: Nothing to say, just as rated above

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

09 June 2009

Liked: Beds are too small and boxed in so you can't even dangle your feet off the edge, very uncomfortable nights sleep (I'm not even a tall person). Only have showers in the basement I was on 3rd story...

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

08 June 2009

Liked: Only wanted a bed for two nighs which it gave but in a smakk room with three trunk beds (think double beds but with three beds) and not much else in a room. Showers are a trek to get to as well. They let too many school groups in, forty primary school kids were there this weekend.It is cheap though, the location is good and the stafff are brilliant so it dpends what you're looking for.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Matthew McAleer

05 June 2009 Matthew would recommend this property

Liked: It had a good size common room and nice always hot, hot showers. Very well located. Excellent if you are you are planning to take the tube. The tube is very easy to get around with. The Staff is friendly and very helpful.

Disliked: Matthew left no negative feedback.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

05 June 2009 Customer would recommend this property

Liked: .

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 40% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

04 June 2009 Customer would recommend this property

Liked: Very nice, especially for London. Location is a quiet neighborhood, but very safe and close to a tube stop.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Bingjia Ye

03 June 2009 Bingjia would recommend this property

Liked: Full equiped kitchen, makes cooking a breeze...

Disliked: Bingjia left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Patrick Ho Cheong Wong

03 June 2009 Patrick Ho Cheong would recommend this property

Liked: great location, friendly staff, clean and hot showers (although sometimes might be quite far) and great value of money, will return for my next London trip :)

Disliked: Patrick Ho Cheong left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

03 June 2009 Customer would recommend this property

Liked: It has a great location. The hostel itself is clean and arranged in such a way that you get privacy even in a multiple bed room.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

02 June 2009 Customer would recommend this property

Liked: Extremely good location, perfect for travelling into central London and back. Facilities were clean and presentable. The only downsize was the size of the bunks however it is understandable considering the need to fit as many bunks in the room as possible.An advantage would be to have lockers for each bunk to be in the rooms.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

02 June 2009 Customer would recommend this property

Liked: locationvalue for moneyfree breakfast

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

02 June 2009

Liked: nothing special

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

02 June 2009 Customer would recommend this property

Liked: very good location, near to the tube

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 100% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

02 June 2009

Liked: Stayed for 1 night only on the 2nd level, beds were small, lots of noise as building is old and walls are thin, could hear people walking around on the 3rd floor as the ceiling creaks in many places and lots of drunk people playing up in the corridors until 2am or so, the fire alarm went off during the night, the showers are in the basement under street level, they are very tiny and no where to hang your items, overall got hardly any sleep, the only good thing is the location

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

01 June 2009 Customer would recommend this property

Liked: The rooms became awfully warm during the nights because the windows only open a small way. Air quality was really really bad inside the rooms because of that. This made the whole experience a disaster, I guess during winter it is not that bad. They charge another 1,50 pound/night for the lockers. The staff was very friendly and did everything to help. There is a 24 hour supermarket and a tube station 100 m from the hostel. perfect! Breakfast was weak but you could eat as miuch as you want. So very good! thanks for that!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

01 June 2009 Customer would recommend this property

Liked: good location and really friendly staff. liked the curtain on the beds. rooms where bit too hot though and the hair dyers did'nt work so bring your own.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 80% Staff - 40% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 60% Value - 40%

Customer review

31 May 2009 Customer would recommend this property

Liked: a litle bid hard to visit

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

25 May 2009 Customer would recommend this property

Liked: Location is perfect, staff friendly, cooking facilities handy with a cheap supermarket around the corner. Everything was quite uncomplicated.

Disliked: Customer left no negative feedback.


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