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Reviews of Smart Russell Square Hostel London Hostel

71 Guilford Street, London, England

Atmosphere 63%

Cleanliness 75%

Facilities 67%

Location 90%

Safety 77%

Staff 74%

Value 72%

What's Included

  • Breakfast
  • Linen

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Card Phones
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Games Room
  • Housekeeping
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Pool Table
  • Reception (limited hours)
  • Steam room
  • Tours/Travel Desk
  • Vending Machines

Purchasable Extras

  • Luggage Room 2.52USD
  • Towel 6.29USD

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].


We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 11:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 63%

Cleanliness 75%

Facilities 67%

Location 90%

Safety 77%

Staff 74%

Value 72%

Showing 391-111 of 111 reviews

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 80%
  • Value - 80%
74% Overall Rating

Anonymous
08 Jan 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: ths price and the location is really nice, i also like the breakfast!

Disliked: the noise and there are always a lots of people in the common area

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
28 Dec 2011

Travel Type:
With my spouse / partner

Trip Type:
Events / festivals, Visiting friends or family, Work / volunteering

Liked: curtains for each bunk, good price for location, 2 clean sheets per person

Disliked: it was shocking to pay a 10 pound deposit up front, equivalent to a 100% charge on our 1 night stay..we ofcourse did get it back though, but it was a little unexpected

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
20 Dec 2011

Travel Type:
As a family with children

Trip Type:
Relaxation / spa, Shopping, Sightseeing & culture

Liked: okay

Disliked: none

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 40%
  • Value - 40%
51% Overall Rating

Anonymous
20 Dec 2011

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Location

Disliked: Unprofessional staff - not trained to deal with normal clients. General shabbiness of the property.

34% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 60%
  • Safety - 60%
  • Staff - 40%
  • Value - 20%
34% Overall Rating

Anonymous
17 Dec 2011

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Visiting friends or family

Liked: Price & location

Disliked: Loud, dirty, blood on the pillow, vomit on the duvet, bogeys on the wall.

57% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 40%
  • Value - 20%
57% Overall Rating

Anonymous
16 Dec 2011

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Curtain around the bed for security

Disliked: Had to pay for locker in room?! Also had to pay to store luggage after check out..so many hidden costs!

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 20%
  • Value - 80%
66% Overall Rating

Anonymous
08 Dec 2011

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: All

Disliked: non

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 20%
  • Staff - 40%
  • Value - 100%
69% Overall Rating

Anonymous
03 Dec 2011

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: The location is great, very easy to get around, walking distance to lots of interesting places.

Disliked: Door lock was broken for the whole length of my stay (4 days), I mentioned this every day to reception but it wasn't repaired. Someone told me that two computers were stolen from their room, the locker was broken open. Seeming disregard for security in rooms, while a bit oppressive security "guards" on front door, and patrolling the kitchen asking to see key cards.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
01 Dec 2011

Travel Type:
Alone

Trip Type:
Business / conference

Liked: The location is brilliant, at least for my purposes.

Disliked: The room lacked any sort of soul. It was just a load of three story bunk beds crammed into a room with bright strip lighting. It is the least homely, most industrial feeling, hostel I've ever stayed in.The breakfast of white bread toast and cornflakes wasn't the most inspiring or filling.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
30 Nov 2011

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: It's in a good enough location and the common room is nice. The breakfast is ok too, and considering the price, it is good enough.

Disliked: The three beds, one over the other, are quite bad for those who stay on the top, and they are small and it's hard to move on it. The wifi works only when it wants to. Part of the staff is impolite.

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