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Reviews of Smart Russell Square Hostel London Hostel

71 Guilford Street, London, England

Atmosphere 63%

Cleanliness 75%

Facilities 67%

Location 90%

Safety 77%

Staff 74%

Value 72%

What's Included

  • Breakfast
  • Linen

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Card Phones
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Games Room
  • Housekeeping
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Pool Table
  • Reception (limited hours)
  • Steam room
  • Tours/Travel Desk
  • Vending Machines

Purchasable Extras

  • Luggage Room 2.54USD
  • Towel 6.35USD

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].


We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 11:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 63%

Cleanliness 75%

Facilities 67%

Location 90%

Safety 77%

Staff 74%

Value 72%

Showing 371-111 of 111 reviews

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
83% Overall Rating

Anonymous
01 Mar 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: The curtains on the bunks giving privacy

Disliked: a long walk to the showers and then they were not very warm...

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 80%
  • Safety - 80%
  • Staff - 20%
  • Value - 60%
49% Overall Rating

Anonymous
26 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture

Liked: Booked a 14 bed room and slept in a 6 bed room! Much nicer! Curtains around beds nice for privacy.

Disliked: Showers in basement. Must walk through 9 doors and 2 flights of stairs, past reception to access them. Showers are tiny, nowhere to put towel to keep dry. Breakfast was white bread, jam, cornflakes and tea. No juice or fruit.

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
25 Feb 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Very nice! I liked the atmosphere, nice living room to hang out with other people. Good place to stay.

Disliked: Showers. Could be better!

Customer would recommend this property

20% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 20%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
20% Overall Rating

Anonymous
25 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: nothing

Disliked: please do not book this hostel!!!!!!! I did not wanna recall the memories when I stayed there. It was terrible, totally a nightmare and disaster for me. I don't know how they get such previous ranking on this website!!!!

40% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 60%
  • Safety - 80%
  • Staff - 20%
  • Value - 20%
40% Overall Rating

Anonymous
24 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Shopping, Sightseeing & culture

Liked: it was allright in the beginning. But nothing special

Disliked: Almost everything. The staff seems to be very nice and helpfull but in the end they screw you about money. They make stuff up so you have to pay for things they say you broke, but you didn't even touch them.The wifi barely worked. And the rooms were TOO hot. The beds are way to uncomfortable.

26% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 60%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
26% Overall Rating

Anonymous
22 Feb 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location

Disliked: The most unprofessional hostel I have ever stayed at. The staff lacked communication skills and were not helpful at all. If your already staying there and you make another reservation they still make you check out the next day and recheck in just to put you in the same room. All the showers are in the basement and the toilets are disgusting. Please save your self the hassle and look else where.

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
86% Overall Rating

Anonymous
20 Feb 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Business / conference, Sightseeing & culture

Liked: Price and location...

Disliked: nothing

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 40%
  • Value - 60%
54% Overall Rating

Anonymous
20 Feb 2012

Travel Type:
Alone

Trip Type:
Partying / nightlife, Visiting friends or family

Liked: The location is the only really good point of this hostel. But even the location can be controversial, because it depends on where you would like to go! So, for covent garden, leicester square, etc. the location is really very good. For oxford street, it is not.I also liked that they had a huge common room, so you can maybe meet other travelers there.

Disliked: TINY beds. Im 1,78m and I could not fit in them! It is horrible to sleep in them. Really, if you are 1,75ish or taller, dont stay there.The rooms were soooo dirty. Not aweful, but really, they never even swipe the floor.You need to pay extra to have a locker! Then what happens is that most people leave their stuff on the floor.One lady in the reception was very friendly, and one guy also, but one blond girl (i guess she is french or whatever), she was so unfriendly, I guess she thinks that she is actually doing customers a favor, and not actually working there.For the price that I paid (9£/night), I know of MANY better places in london. For instance, the green man bestplace inn.Overall I desliked the hostel.

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
18 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals

Liked: good location, kitchen facilities

Disliked: small rooms

Customer would recommend this property

31% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 60%
  • Safety - 40%
  • Staff - 20%
  • Value - 40%
31% Overall Rating

Anonymous
17 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Good Location, Good Price

Disliked: Dirty! Very noisy at night as well from street, people in lobby, and people coming in and out. People can check in any time, so we had people arriving at our room at 5AM. Also have to pay more for lockers and 10 pound deposit. If you don't want sleep, this place is cheap. Mostly international people.

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