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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

78.1% Overall Rating

1205 out of 1752 customers would recommend this property

Recent review (17/05/2015)

"Great value for money for such a central location, very clean with welcoming helpful staff, felt comfortable staying there on my own."

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.10
  • Towel USD 7.72

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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78.1%

Overall Rating

1205 out of 1752 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
79.2%
Location
92.8%
Facilities
68.0%
Cleanliness
75.2%
Staff
74.4%
Value
76.0%
Safety
80.8%
Refine your results Showing 1183 of 1523 reviews Previous   1 | 2 | … | 35 | 36 | 37 | 38 | 39 | 40 | 41 | … | 47 | 48   Next
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82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

14 August 2009 Customer would recommend this property

Liked: great location, curtains on the bed were nice for privacy, free breaky - toast and cereal and tea

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

13 August 2009 Customer would recommend this property

Liked: Definitely worth the money, would come back!

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

13 August 2009

Liked: OK place to stay, not great. The bathrooms are quite far from the rooms, and the showers you push the tap and it goes for 30 seconds then you have to push it again which is a bit annoying.... and it is impossible to not get your hair wet because of the angle of the shower head.The rooms are quite cramped but alright....and the breakfast was not the best just cornflakes and white bread. Better than nothing, but I think there are probably much nicer places to stay. The one thing I really liked was the location!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

11 August 2009 Customer would recommend this property

Liked: The staff was VERY helpful! We had a bad smelling room due to a water leek (which wasn't the hostel's fault) and they helped as much as they could!!The beds are quite small (1,80m length) so if you're taller than 1,75m you're gonna have problems sleeping there comfortably. The showers are in the basement, so if you're located on the 3rd floor, you're gonna have to go through the whole hostel to shower. Showers are clean though. So are the rooms and the toilets. The one thing that I found bad is that there is no chance of letting air into the rooms. The windows don't open enough to get fresh air in (or cold air, if it's very warm outside) - which is was! :)

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Benjamin Macpherson

11 August 2009 Benjamin would recommend this property

Liked: very tidy clean place, room were very warm just ment i didn't sleep with a blanket

Disliked: Benjamin left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Andrey Lizyayev

09 August 2009 Andrey would recommend this property

Liked: Great location!

Disliked: Andrey left no negative feedback.

57.1%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 40%

Colin Watts

09 August 2009

Liked: The hostel is in a safe part of town just off Russell Square right beside a tube station so access to London city is easy and straight forward. It is immaculate in its upkeep and cleanliness with a nice and spacious common room. The place lacks character or atmosphere to some extent but the hostels misteps was the sometime un-helpfulness of the staff. London was going through some nice weather with temperatures around 30 degrees but the radiators were on in my room and i assume other peoples rooms as they too complained about the sever heat, which meant that sleep was impossible. The staffs reply to our complaints were "there's nothing we can do" or "leave your door open" as you cant open the windows past 3 inches... Smart Russell Square is adequate but i would recommend elsewhere

Disliked: Colin left no negative feedback.

54.3%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

09 August 2009 Customer would recommend this property

Liked: the location was very good

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Tal Yosef

07 August 2009 Tal would recommend this property

Liked: it was great and the price was fair i would come again if i would be in london...

Disliked: Tal left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lucy Grigg

06 August 2009 Lucy would recommend this property

Liked: great place to stay, really clean :)

Disliked: Lucy left no negative feedback.

54.3%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

05 August 2009 Customer would recommend this property

Liked: good location

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

05 August 2009 Customer would recommend this property

Liked: The location was very good, but rooms and beds were very cramped.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

05 August 2009 Customer would recommend this property

Liked: Very cheap, so good for what you pay. Its a very big hostel and check out was a bit mental as the reception wasnt that big for everyone and all their bags. But the staff were doing their best, and we were allowed to check in early at like 10am which made life easier

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Eva Schram

04 August 2009 Eva would recommend this property

Liked: Very good location, easy access to Underground and some night buses that stop nearby. Not a good place to meet people though, since there are mostly groups there. The beds were good, but small. The curtains made it a little hot, but you had more privacy.

Disliked: Eva left no negative feedback.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

04 August 2009

Liked: Was put in room where all the beds had sheets on i.e. looked occupied. When I complained the receptionist cleared a bed he said was unoccupied and told me to sleep there. Woken up at 4am by angry guy whose bed it was. Not very fun.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

03 August 2009 Customer would recommend this property

Liked: Good location, quiet even if it is a 9 shared room. Clean and linen furnished. Why the locker isn't free!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

03 August 2009 Customer would recommend this property

Liked: the location was great

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

03 August 2009

Liked: Good location, but the hostel is very crowded. Too many people there for my liking.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

SANTIAGO VILLAVICENCIO

02 August 2009 SANTIAGO would recommend this property

Liked: good price

Disliked: SANTIAGO left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

SANTIAGO VILLAVICENCIO

02 August 2009

Liked: good price to be q couple of nights: no more

Disliked: SANTIAGO left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

kelly morrison

02 August 2009 kelly would recommend this property

Liked: i loved the privacy of the curtains on the beds. staff were great- very friendly and helpful

Disliked: kelly left no negative feedback.

51.4%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

01 August 2009

Liked: crowded bathrooms, no free luggage room, showers far away

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

01 August 2009

Liked: Close to the station

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

31 July 2009 Customer would recommend this property

Liked: Great location, close to Russell Square tube.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

30 July 2009 Customer would recommend this property

Liked: Perfect place to stay in London. Curtains on beds make rooms feel very private. Plenty of warm, powerful showers. Best London hostel I have ever stayed in.

Disliked: Customer left no negative feedback.


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