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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

72.9% Overall Rating

1164 out of 1689 customers would recommend this property

Recent review (12/04/2014)

"The bunks with curtains are a really really good feature to help you sleep in the crowded dorms."

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.36
  • Towel USD 8.37

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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72.9%

Overall Rating

1164 out of 1689 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
65.6%
Location
92.8%
Facilities
62.4%
Cleanliness
68.8%
Staff
72.0%
Value
72.8%
Safety
76.0%
Refine your results Showing 1141 of 1461 reviews Previous   1 | 2 | … | 35 | 36 | 37 | 38 | 39 | 40 | 41 | … | 45 | 46   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

13 July 2009 Customer would recommend this property

Liked: Great location and a great place to meet other travellers. The staff were very helpful and friendly. If I'm back in London, I'll definitely stay here again.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

BRUNO KONDER

08 July 2009 BRUNO would recommend this property

Liked: All in all, a very good hostel!!! Spectacular location!!! Fairly new and well-appointed installations. The space were breakfast is served can become quite crowded when the hostel is fully booked (more than 400 beds).Suggestions: they should fix the slamming of dorm doors and install individual lights for each bunk bed.Staff is absolutely friendly and helpful.

Disliked: BRUNO left no negative feedback.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

08 July 2009 Customer would recommend this property

Liked: Ok for the money but the showers were really bad.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

05 July 2009 Customer would recommend this property

Liked: Close to tube station

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

02 July 2009

Liked: Location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

MOHAMMED RIDHA AHMAD FAWZAN

02 July 2009 MOHAMMED RIDHA would recommend this property

Liked: good

Disliked: MOHAMMED RIDHA left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nadia Inchingolo

30 June 2009 Nadia would recommend this property

Liked: The water of the shower was really too hot. Besides this little inconvinient, the place is perfect: it is located in a nice, quiet, safe, central quarter, 2 steps from the British Museum and very close to the tube station, the staff is nice and helpful, the 24 dorm is spacious and airy, the kitchen is available 24h.I would sorely go there again.

Disliked: Nadia left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

30 June 2009 Customer would recommend this property

Liked: the modern interior and young style

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Keller Harlow

30 June 2009 Keller would recommend this property

Liked: I really liked the lounge area, which was a great place to relax when your taking a break from exploring the city

Disliked: Keller left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Christina Poccia

29 June 2009 Christina would recommend this property

Liked: This was a great Hostel for the money. The security guards are a little weird and mean. They kept yelling at us to be quiet. (we were really loud though) but they were mean about it. Great Location. I was satisfiesd.

Disliked: Christina left no negative feedback.

54.3%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

27 June 2009

Liked: The only thing which pleases me is the good service of the receptionist.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

26 June 2009 Customer would recommend this property

Liked: only crap thing is u can hear everything, ppl walking on floors above u, other room doors slamming & theres only 1 bedroom light & at nite noone turns it off... nuthing much to whinge about i know, but u dont get much sleep.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 40% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 40%

Customer review

25 June 2009 Customer would recommend this property

Liked: it was vey clean

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Yin Man Vincent Li

24 June 2009

Liked: Have got a free upgrade from 16-bed to 9-bed one.But please, fix the dorm door to ASAP to minimize its volume!

Disliked: Yin Man Vincent left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 40% Value - 100%

Maiza Ritomy Ide

22 June 2009 Maiza Ritomy would recommend this property

Liked: Just a little bit dirty! But the hostel was good! My bed was wet, and then fastly changed me to another roon, a better one, with no extra charge.Full and big hostel. A good option!

Disliked: Maiza Ritomy left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

20 June 2009 Customer would recommend this property

Liked: Only reason I picked it was for the price but of course, you get what you pay for! I stayed in a 24 bed dorm. This hostel hosts a lot of people so you will definitely meet a wide range of people. Just don't be afraid to say hi!

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

18 June 2009 Customer would recommend this property

Liked: Wireless internet in common room works well, though it doesn't reach to the rooms. Free breakfast is toast and cereal, tea and instant coffee, not great, but it is free. Showers are in the basement, so it's a long hike from rooms on the upper floors and the water temperature of the showers is really really uncomfortably hot. Nice to have curtains on the bunks.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

15 June 2009

Liked: The location

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

12 June 2009 Customer would recommend this property

Liked: In our room, there are only 6/10 beds that have so-called privacy pod (with curtains). They may be too small for a very tall person. Upper-bunk bed does not have upper cover and lighting may disturb you if you get the bed closest to the lamp. Showers are only located in lower ground/basement, quite a hassle if you stay in 2nd floor or higher. On the 1st night, there was no hot water, but they fixed it the day after. Kitchen is OK, but there was very few cutlery (later there were plastic forks available). Extra charge for lockers (used with room key card) in the room.

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

12 June 2009 Customer would recommend this property

Liked: The showers were hot! Even though they were in the basement which was a trek from the top of the building.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tatjana Savicka

11 June 2009 Tatjana would recommend this property

Liked: We were staying for 5 days (a group of 11 schoolchildren and 4 adults) and we couldn't expect anything better - perfect location, good beds, self-catering, plenty of space to hang around in the evenings; however, it would be nice if the hostel bought more plates/cups etc to use, cos in the evenings when the place was packed, people had to wait to get a cup and there were practically no forks; it'd be great if the kitchen staff were reminded that some guests do speak Russian, and they shouldn't be talking behind their guests' backs and shouldn't swear; and something has to be done with the windows in the dorms (which could not be fully opened) especially on the top floors, it was awfully hot all day around. Otherwise, the place is great, I'll definitely stay in the same hostel next time I'm going to London.

Disliked: Tatjana left no negative feedback.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Mark Barlow

11 June 2009 Mark would recommend this property

Liked: Very noisey in the morning with banging doors. No hot water in room and when we got in at night no night staff on reception just a work man in a high vis jacket eating food to check we were staying there.

Disliked: Mark left no negative feedback.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

CHENG SUN

11 June 2009 CHENG would recommend this property

Liked: CLEAN BUT SHOULD MAINTAIN MORE FREQENTLY OF TOILET

Disliked: CHENG left no negative feedback.

48.6%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 20% Value - 60%

Customer review

11 June 2009

Liked: Nothing to say, just as rated above

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

09 June 2009

Liked: Beds are too small and boxed in so you can't even dangle your feet off the edge, very uncomfortable nights sleep (I'm not even a tall person). Only have showers in the basement I was on 3rd story...

Disliked: Customer left no negative feedback.


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