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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

75.2% Overall Rating

1186 out of 1723 customers would recommend this property

Recent review (16/09/2014)

"They do serve a nice breakfast and there is a lot of space in the common areas which makes it easy to work or cook"

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.26
  • Towel USD 8.14

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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75.2%

Overall Rating

1186 out of 1723 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
68.8%
Location
95.2%
Facilities
65.6%
Cleanliness
72.8%
Staff
77.6%
Value
71.2%
Safety
75.2%
Refine your results Showing 1168 of 1495 reviews Previous   1 | 2 | … | 34 | 35 | 36 | 37 | 38 | 39 | 40 | … | 46 | 47   Next
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45.7%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

19 August 2009

Liked: location

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Mayer Jean-Michel

19 August 2009 Mayer would recommend this property

Liked: The Location is very central.

Disliked: Mayer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

KWANHEE YANG

19 August 2009 KWANHEE would recommend this property

Liked: good

Disliked: KWANHEE left no negative feedback.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

18 August 2009 Customer would recommend this property

Liked: Good location, nice lounge to hang out..

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 40%

Eduardo Rojas

18 August 2009 Eduardo would recommend this property

Liked: No bath towels, crappy breakfast, only bread with butter and jelly or cereal.

Disliked: Eduardo left no negative feedback.

45.7%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

17 August 2009

Liked: .

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

17 August 2009 Customer would recommend this property

Liked: next to the tube station, well-placed in London, clean.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

16 August 2009 Customer would recommend this property

Liked: The hostel is amazing value for its money although it does have its faws. staying on the ground floor means you can hear people close doors and traveling throughout the hallways above. The bathrooms are amazing equippe wth hair dryers and lockers. Defiently stay there again.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Emilia Zanetti

15 August 2009 Emilia would recommend this property

Liked: +nice staff,+good location,+ clean-at the entrance there was a guy without any proof to be a staff member askin for the key....if the hostel has security please make sure it's visible-breakfast very poor ...at least some juice....

Disliked: Emilia left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jade Palomares Palomares

14 August 2009 Jade would recommend this property

Liked: I'm so happy for booking with yours. The staff was extremely helpful and friendly. The only thing I'll change is the temperature in the bedrooms because is so hot, including the nights also. Thank aal you for my great staying at Small Russell Square

Disliked: Jade left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

14 August 2009 Customer would recommend this property

Liked: great location, curtains on the bed were nice for privacy, free breaky - toast and cereal and tea

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

13 August 2009 Customer would recommend this property

Liked: Definitely worth the money, would come back!

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

13 August 2009

Liked: OK place to stay, not great. The bathrooms are quite far from the rooms, and the showers you push the tap and it goes for 30 seconds then you have to push it again which is a bit annoying.... and it is impossible to not get your hair wet because of the angle of the shower head.The rooms are quite cramped but alright....and the breakfast was not the best just cornflakes and white bread. Better than nothing, but I think there are probably much nicer places to stay. The one thing I really liked was the location!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

11 August 2009 Customer would recommend this property

Liked: The staff was VERY helpful! We had a bad smelling room due to a water leek (which wasn't the hostel's fault) and they helped as much as they could!!The beds are quite small (1,80m length) so if you're taller than 1,75m you're gonna have problems sleeping there comfortably. The showers are in the basement, so if you're located on the 3rd floor, you're gonna have to go through the whole hostel to shower. Showers are clean though. So are the rooms and the toilets. The one thing that I found bad is that there is no chance of letting air into the rooms. The windows don't open enough to get fresh air in (or cold air, if it's very warm outside) - which is was! :)

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Benjamin Macpherson

11 August 2009 Benjamin would recommend this property

Liked: very tidy clean place, room were very warm just ment i didn't sleep with a blanket

Disliked: Benjamin left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Andrey Lizyayev

09 August 2009 Andrey would recommend this property

Liked: Great location!

Disliked: Andrey left no negative feedback.

57.1%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 40%

Colin Watts

09 August 2009

Liked: The hostel is in a safe part of town just off Russell Square right beside a tube station so access to London city is easy and straight forward. It is immaculate in its upkeep and cleanliness with a nice and spacious common room. The place lacks character or atmosphere to some extent but the hostels misteps was the sometime un-helpfulness of the staff. London was going through some nice weather with temperatures around 30 degrees but the radiators were on in my room and i assume other peoples rooms as they too complained about the sever heat, which meant that sleep was impossible. The staffs reply to our complaints were "there's nothing we can do" or "leave your door open" as you cant open the windows past 3 inches... Smart Russell Square is adequate but i would recommend elsewhere

Disliked: Colin left no negative feedback.

54.3%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

09 August 2009 Customer would recommend this property

Liked: the location was very good

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Tal Yosef

07 August 2009 Tal would recommend this property

Liked: it was great and the price was fair i would come again if i would be in london...

Disliked: Tal left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lucy Grigg

06 August 2009 Lucy would recommend this property

Liked: great place to stay, really clean :)

Disliked: Lucy left no negative feedback.

54.3%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

05 August 2009 Customer would recommend this property

Liked: good location

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

05 August 2009 Customer would recommend this property

Liked: The location was very good, but rooms and beds were very cramped.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

05 August 2009 Customer would recommend this property

Liked: Very cheap, so good for what you pay. Its a very big hostel and check out was a bit mental as the reception wasnt that big for everyone and all their bags. But the staff were doing their best, and we were allowed to check in early at like 10am which made life easier

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Eva Schram

04 August 2009 Eva would recommend this property

Liked: Very good location, easy access to Underground and some night buses that stop nearby. Not a good place to meet people though, since there are mostly groups there. The beds were good, but small. The curtains made it a little hot, but you had more privacy.

Disliked: Eva left no negative feedback.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

04 August 2009

Liked: Was put in room where all the beds had sheets on i.e. looked occupied. When I complained the receptionist cleared a bed he said was unoccupied and told me to sleep there. Woken up at 4am by angry guy whose bed it was. Not very fun.

Disliked: Customer left no negative feedback.


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