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Reviews of Smart Russell Square Hostel London Hostel

71 Guilford Street, London, England

Atmosphere 71%

Cleanliness 79%

Facilities 74%

Location 94%

Safety 78%

Staff 74%

Value 78%

What's Included

  • Breakfast
  • Linen

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Board Games
  • Card Phones
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Games Room
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Pool Table
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • WiFi

Purchasable Extras

  • Luggage Room 3.13USD
  • Towel 7.83USD

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].


We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 11:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 71%

Cleanliness 79%

Facilities 74%

Location 94%

Safety 78%

Staff 74%

Value 78%

Showing 351-146 of 146 reviews

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
57% Overall Rating

Anonymous
09 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: It was in a very good location, central to a lot of different places to go and to see in London. It was just around the corner from the underground Picadilly line that has a straight connection to Heathrow International which was very convenient as new travelers in London. The free wifi was very useful. Having individual curtains on each bed helped keep the light out while trying to sleep.

Disliked: Due to the mass amount of people coming and going to the hostel, it made for extremely loud nights with doors slamming and people yelling. The showers in the basement were a big let down. You had to keep pushing the button about every 15 seconds to get water, sometimes it was scolding hot or freezing cold, there really wasn't a happy medium. There also mold growing on the walls and ceiling. The bathrooms were unisex and made for very unprivate personal time. You had to pay extra to use the security storage locker in the room which made a lot of noise if someone got into it at night.

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
71% Overall Rating

Anonymous
08 Mar 2012

Travel Type:
Alone

Trip Type:
City break

Liked: I liked the location, there was a security guard at night and people were told to be quiet at night. Breakfast was corflakes, milk, coffee, toast, butter and jam; pretty standard stuff. There was a crutain on the beds for privacy.

Disliked: Beds were to small. I'm barely 6ft and the bed was to short. The room was over booked and one night I found a new guest in my bed.

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 40%
  • Value - 40%
49% Overall Rating

Anonymous
07 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: The location was the best part. The door to the hostel is about 3 city blocks from the Russell Square tube station. The fact that breakfast was free was nice too though (toast & cereal).

Disliked: I didn't like the atmosphere, there were a lot of people always in the common rooms and people were rude in my room- being loud, turning on the lights when others were sleeping. The shower room was pretty gross. Basically I tried to spend as little time there as possible.

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 40%
  • Value - 20%
54% Overall Rating

Anonymous
06 Mar 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Events / festivals, Sightseeing & culture

Liked: The location is very good and facility is functional.

Disliked: The operation should be honest, clear and same as the information in internet.

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
03 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Visiting friends or family

Liked: the location

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 40%
  • Value - 60%
60% Overall Rating

Anonymous
03 Mar 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: bed was comfortable, was quiet enough at night, curtain on each bed

Disliked: the showers are in the basement and are ones you have to push every 30 secs to keep the water running...questionable hot water...common area is more like an eating hall, and not comfortable enough or big enough for the amount of guests they have. not enough power plugs per room

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 100%
  • Safety - 20%
  • Staff - 100%
  • Value - 80%
71% Overall Rating

Anonymous
02 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Shopping

Liked: Its really near in a center and have a underground station around the corner.Soooo nice..:!I really like that they have security who say please be quiet in a night. The bed´s are really nice and comfortable for a hostel!!!!!

Disliked: Cheap breakfast, have to pay and make ur bed on your own thats not really cool!And u have to pay to left ur bags somewhere...-.-

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
97% Overall Rating

Anonymous
01 Mar 2012

Travel Type:
Alone

Trip Type:
Visiting friends or family, Work / volunteering

Liked: clean

Disliked: a bit cold water in a shower

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
83% Overall Rating

Anonymous
01 Mar 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: The curtains on the bunks giving privacy

Disliked: a long walk to the showers and then they were not very warm...

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 80%
  • Safety - 80%
  • Staff - 20%
  • Value - 60%
49% Overall Rating

Anonymous
26 Feb 2012

Travel Type:
With friends / other travellers

Trip Type:
Shopping, Sightseeing & culture

Liked: Booked a 14 bed room and slept in a 6 bed room! Much nicer! Curtains around beds nice for privacy.

Disliked: Showers in basement. Must walk through 9 doors and 2 flights of stairs, past reception to access them. Showers are tiny, nowhere to put towel to keep dry. Breakfast was white bread, jam, cornflakes and tea. No juice or fruit.

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