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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

68.3% Overall Rating

1171 out of 1703 customers would recommend this property

Recent review (17/07/2014)

"Good and conveniently located. I liked the free breakfast and the lockers in the room."

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.39
  • Towel USD 8.46

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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68.3%

Overall Rating

1171 out of 1703 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
61.6%
Location
91.2%
Facilities
60.0%
Cleanliness
61.6%
Staff
72.0%
Value
63.2%
Safety
68.8%
Refine your results Showing 1154 of 1475 reviews Previous   1 | 2 | … | 33 | 34 | 35 | 36 | 37 | 38 | 39 | … | 46 | 47   Next
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60.0%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 100% Value - 40%

Gilleen Witkowski

28 August 2009

Liked: The location is excellent, but the atmosphere is not great, especially when you arrive and they nickel and dime you for every possible thing (towels, lockers, fee for using credit card, plus you have to provide a deposit of ten pounds -- cash -- per person).

Disliked: Gilleen left no negative feedback.

60.0%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

26 August 2009

Liked: Very hard to find due to no signs outside of the hostel, beds are good for people under 5'7" tall, breakfast is toast or cereal, some of the staff aren't very helpful. Location is good though

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Gabrielle Logan

26 August 2009 Gabrielle would recommend this property

Liked: i liked the price, but there were just far too many people in a small small space

Disliked: Gabrielle left no negative feedback.

42.9%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 40% Value - 20%

Customer review

25 August 2009

Liked: Nothing

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

25 August 2009 Customer would recommend this property

Liked: The continental breakfast was quite nice.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

25 August 2009 Customer would recommend this property

Liked: Very crowded. Beds to closely packed in together. Bed's too small for anyone taller than about 5 feet. Not enough space to move around. Not enough facilities for so many people. Otherwise clean and breakfast was reasonable.

Disliked: Customer left no negative feedback.

42.9%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

24 August 2009

Liked: The room is very hot.Showers are far from the room.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

24 August 2009 Customer would recommend this property

Liked: The location was perfect, the underground is 5 minutes away. The staff is friendly and helpfull.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

23 August 2009

Liked: Only the location was great...too many people for a small kitchen, poor internet services, too hot rooms, small beds, a bit noisy.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

20 August 2009 Customer would recommend this property

Liked: close to city centre

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

20 August 2009 Customer would recommend this property

Liked: so - was ok:)

Disliked: Customer left no negative feedback.

45.7%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 20%

Customer review

19 August 2009

Liked: location

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Mayer Jean-Michel

19 August 2009 Mayer would recommend this property

Liked: The Location is very central.

Disliked: Mayer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

KWANHEE YANG

19 August 2009 KWANHEE would recommend this property

Liked: good

Disliked: KWANHEE left no negative feedback.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

18 August 2009 Customer would recommend this property

Liked: Good location, nice lounge to hang out..

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 40%

Eduardo Rojas

18 August 2009 Eduardo would recommend this property

Liked: No bath towels, crappy breakfast, only bread with butter and jelly or cereal.

Disliked: Eduardo left no negative feedback.

45.7%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

17 August 2009

Liked: .

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

17 August 2009 Customer would recommend this property

Liked: next to the tube station, well-placed in London, clean.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

16 August 2009 Customer would recommend this property

Liked: The hostel is amazing value for its money although it does have its faws. staying on the ground floor means you can hear people close doors and traveling throughout the hallways above. The bathrooms are amazing equippe wth hair dryers and lockers. Defiently stay there again.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Emilia Zanetti

15 August 2009 Emilia would recommend this property

Liked: +nice staff,+good location,+ clean-at the entrance there was a guy without any proof to be a staff member askin for the key....if the hostel has security please make sure it's visible-breakfast very poor ...at least some juice....

Disliked: Emilia left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jade Palomares Palomares

14 August 2009 Jade would recommend this property

Liked: I'm so happy for booking with yours. The staff was extremely helpful and friendly. The only thing I'll change is the temperature in the bedrooms because is so hot, including the nights also. Thank aal you for my great staying at Small Russell Square

Disliked: Jade left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

14 August 2009 Customer would recommend this property

Liked: great location, curtains on the bed were nice for privacy, free breaky - toast and cereal and tea

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

13 August 2009 Customer would recommend this property

Liked: Definitely worth the money, would come back!

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

13 August 2009

Liked: OK place to stay, not great. The bathrooms are quite far from the rooms, and the showers you push the tap and it goes for 30 seconds then you have to push it again which is a bit annoying.... and it is impossible to not get your hair wet because of the angle of the shower head.The rooms are quite cramped but alright....and the breakfast was not the best just cornflakes and white bread. Better than nothing, but I think there are probably much nicer places to stay. The one thing I really liked was the location!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

11 August 2009 Customer would recommend this property

Liked: The staff was VERY helpful! We had a bad smelling room due to a water leek (which wasn't the hostel's fault) and they helped as much as they could!!The beds are quite small (1,80m length) so if you're taller than 1,75m you're gonna have problems sleeping there comfortably. The showers are in the basement, so if you're located on the 3rd floor, you're gonna have to go through the whole hostel to shower. Showers are clean though. So are the rooms and the toilets. The one thing that I found bad is that there is no chance of letting air into the rooms. The windows don't open enough to get fresh air in (or cold air, if it's very warm outside) - which is was! :)

Disliked: Customer left no negative feedback.


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