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Reviews of Smart Russell Square Hostel London Hostel

71 Guilford Street, London, England

Atmosphere 71%

Cleanliness 79%

Facilities 74%

Location 94%

Safety 78%

Staff 74%

Value 78%

What's Included

  • Breakfast
  • Linen

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Board Games
  • Card Phones
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Games Room
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Pool Table
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • WiFi

Purchasable Extras

  • Luggage Room 3.11USD
  • Towel 7.76USD

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].


We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 11:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 71%

Cleanliness 79%

Facilities 74%

Location 94%

Safety 78%

Staff 74%

Value 78%

Showing 341-146 of 146 reviews

83% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
83% Overall Rating

Anonymous
21 Mar 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The beds are comfier than most places as they're not the typical spring bunks. Cleaners are always working so it's a really clean and hygienic place. Great kitchen space and lots of fridges.

Disliked: Nothing is done to encourage people getting to know ech other. There are always tour groups in (mostly teenagers) that are loud and take up the space. If staying longer tan first booked you need to check out and in again and you are NEVER in the same room!

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
86% Overall Rating

Anonymous
18 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Anything was great. The Stuff was friendly and the location perfect. The Tube is near to the Hostel and the rooms been fine. I was pleased about little lights, Plugs and also Ipod Station on each bed !! The beds were comfortable.

Disliked: The only thing is that some of the Toilets were dirty.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
69% Overall Rating

Anonymous
16 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: location

Disliked: showers are terrible

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
16 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: I was really pleased with our room. The beds are nice we had light, Plugs and Ipod stations on each bed.

Disliked: some dirty toilets.

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 80%
  • Safety - 40%
  • Staff - 40%
  • Value - 60%
54% Overall Rating

Anonymous
16 Mar 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Price & Good location (Just round the corner from Russell Square tube station) & near the British Museum, food supermarket etc. Basic breakfast but you can probably get better going to Tesco's across the road.

Disliked: The staff were really unfriendly, rude & not helpful at all, the room was extremely hot & sweaty, there was no consideration for other people staying in the room - I had some really noisy Polish guys who kept shouting/talking & peeking in to my bed, I don't mind noise but it was 4am in the morning & after a whole day's of travel u just want to sleep, the showers were really cold, & I wouldn't recommend this youth hostel at all!!!

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
15 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Location and atmosphere

Disliked: The majority of staff was nice, but there were also some exceptions.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 100%
69% Overall Rating

Anonymous
15 Mar 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: The location is very central, tube station round the corner, a walk away from Oxford Street etc

Disliked: The luggage room isn't free once you've checked-in, so everyone has their bags in the bedroom = huge mess.

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
51% Overall Rating

Anonymous
14 Mar 2012

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Location - perfectly located for visiting friends at UCL. Incredibly cheap room rates. Key card locking system with card access to residential areas of the hostel.

Disliked: Hostel was dirty throughout and poorly cleaned. The showers were a long (and dirty) walk from most of the rooms, and you had to hold the water button to keep the shower on. Staff were not the most friendly or focused, and repeatedly seemed zoned out when I asked a question, checked in, etc. The crowd also seemed much older than at other hostels, which was a bit uncomfortable at times.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
13 Mar 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: location

Disliked: not enough bathrooms

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
80% Overall Rating

Anonymous
12 Mar 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Curtains on beds for privacy.

Customer would recommend this property

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