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Reviews of Smart Russell Square Hostel London

Hostel

71 Guilford Street, London, England

Atmosphere 71%

Cleanliness 74%

Facilities 71%

Location 94%

Safety 78%

Staff 72%

Value 79%

What's Included

  • Breakfast
  • Linen

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Card Phones
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Games Room
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Jobs Board
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Pool Table
  • Tours/Travel Desk
  • Vending Machines

Purchasable Extras

  • Luggage Room 3.11USD
  • Towel 7.78USD

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].


We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 11:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 71%

Cleanliness 74%

Facilities 71%

Location 94%

Safety 78%

Staff 72%

Value 79%

Showing 341-174 of 174 reviews

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
77% Overall Rating

Anonymous
15 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Location and atmosphere

Disliked: The majority of staff was nice, but there were also some exceptions.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 100%
69% Overall Rating

Anonymous
15 Mar 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: The location is very central, tube station round the corner, a walk away from Oxford Street etc

Disliked: The luggage room isn't free once you've checked-in, so everyone has their bags in the bedroom = huge mess.

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
51% Overall Rating

Anonymous
14 Mar 2012

Travel Type:
Alone

Trip Type:
Visiting friends or family

Liked: Location - perfectly located for visiting friends at UCL. Incredibly cheap room rates. Key card locking system with card access to residential areas of the hostel.

Disliked: Hostel was dirty throughout and poorly cleaned. The showers were a long (and dirty) walk from most of the rooms, and you had to hold the water button to keep the shower on. Staff were not the most friendly or focused, and repeatedly seemed zoned out when I asked a question, checked in, etc. The crowd also seemed much older than at other hostels, which was a bit uncomfortable at times.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
13 Mar 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: location

Disliked: not enough bathrooms

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 100%
80% Overall Rating

Anonymous
12 Mar 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Curtains on beds for privacy.

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
57% Overall Rating

Anonymous
09 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: It was in a very good location, central to a lot of different places to go and to see in London. It was just around the corner from the underground Picadilly line that has a straight connection to Heathrow International which was very convenient as new travelers in London. The free wifi was very useful. Having individual curtains on each bed helped keep the light out while trying to sleep.

Disliked: Due to the mass amount of people coming and going to the hostel, it made for extremely loud nights with doors slamming and people yelling. The showers in the basement were a big let down. You had to keep pushing the button about every 15 seconds to get water, sometimes it was scolding hot or freezing cold, there really wasn't a happy medium. There also mold growing on the walls and ceiling. The bathrooms were unisex and made for very unprivate personal time. You had to pay extra to use the security storage locker in the room which made a lot of noise if someone got into it at night.

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
71% Overall Rating

Anonymous
08 Mar 2012

Travel Type:
Alone

Trip Type:
City break

Liked: I liked the location, there was a security guard at night and people were told to be quiet at night. Breakfast was corflakes, milk, coffee, toast, butter and jam; pretty standard stuff. There was a crutain on the beds for privacy.

Disliked: Beds were to small. I'm barely 6ft and the bed was to short. The room was over booked and one night I found a new guest in my bed.

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 40%
  • Value - 40%
49% Overall Rating

Anonymous
07 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: The location was the best part. The door to the hostel is about 3 city blocks from the Russell Square tube station. The fact that breakfast was free was nice too though (toast & cereal).

Disliked: I didn't like the atmosphere, there were a lot of people always in the common rooms and people were rude in my room- being loud, turning on the lights when others were sleeping. The shower room was pretty gross. Basically I tried to spend as little time there as possible.

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 40%
  • Value - 20%
54% Overall Rating

Anonymous
06 Mar 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Events / festivals, Sightseeing & culture

Liked: The location is very good and facility is functional.

Disliked: The operation should be honest, clear and same as the information in internet.

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
03 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Visiting friends or family

Liked: the location

Customer would recommend this property

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