HostelBookers Logo
Website feedback

Reviews of Smart Russell Square Hostel London Hostel

71 Guilford Street, London, England

Atmosphere 61%

Cleanliness 74%

Facilities 66%

Location 92%

Safety 78%

Staff 79%

Value 74%

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Card Phones
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Games Room
  • Housekeeping
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Vending Machines

Important Information

Hostelbookers Sale
Please note that all sales bookings are final and non-refundable. The property may charge your card in advance for the full amount of your stay. Payment protection is also not available in connection with these bookings. In the event that you cancel your booking the accommodation provider shall be entitled to retain the total outstanding costs of your booking. All rooms that are included in the sale are identified in their room type as [“!!! Sale !!! Non Refundable”].


We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Check-in / Check-out

Earliest check-in: 11:00

Latest Check-out: 10:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 61%

Cleanliness 74%

Facilities 66%

Location 92%

Safety 78%

Staff 79%

Value 74%

Showing 341-350 of 528 reviews

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
03 May 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: very clean and great location free breakfast was basic but good. Excelent facilitys and realy comfy beds.

Disliked: if your travelling alone this place can be a little sterile.i like hostels that are more communal but hey its the heart of london not woodstock. for a few nights stay id recomrnd it

Customer would recommend this property

74% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 20%
  • Value - 100%
74% Overall Rating

Anonymous
01 May 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Location, free wifi, price.

Disliked: Showers were gross, room size was too small, staff were unfriendly and unhelpful. They use calculators instead of a proper cash register machine... really? 5% charge for cards is bogus. On top of that they were inefficient and we had to wait twenty minutes in line to check in and check out. My girlfriend left her towel in the room and when we came back for it, it was gone and staff wouldn't even be bothered about it. Wifi was inconsistent and breakfast was inadequate at best.

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
77% Overall Rating

Anonymous
27 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Shopping, Sightseeing & culture

Liked: The location is good, it's reasonably cheap and the staff is generally helpful. There were curtains on each individual bed, this meant that one could sleep in the dark despite there being no window curtains.

Disliked: The noise level in the room is high due to the door into the room being very poorly insulated, this makes it very difficult to get a good night's sleep. There are also a lot of building works going on nearby. Earplulgs are therefore strongly recommended for a good night's sleep. The beds have no reading lamps and there are no hooks on the walls to hang belongings. The communal shower room smells of mould, other than that the accomodation is clean.

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
51% Overall Rating

Anonymous
26 Apr 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: The location wasn't too bad, wasn't fantastic either tho. The free breakfast included wasn't anything special (toast/tea/cereal) but was still nice to get.

Disliked: This place sends you the message that they are trying to make money off of you, not help you enjoy yourself as a traveler. They packed the rooms very full (21 people in a room most hostels would put 12 or so). Had zero space to move or put things. The facilities aren't quaint or fun, they are simply made as easy to clean as possible. The whole goal of the hostels is to put more people inside so they can make more money. Thank goodness London is impossible not to enjoy or this place would have ruined our time there without a doubt.

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
66% Overall Rating

Anonymous
24 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Location and cost

Disliked: The showers were traumatizing. They don't stay in longer than 3seconds and are set at almost boiling temperature.

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
22 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Good location

Disliked: Fire alarm

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 40%
  • Staff - 40%
  • Value - 60%
60% Overall Rating

Anonymous
18 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: NICE common rooms

Disliked: showers and toilets were old and not very clean, have to pay extra for security locker !per day!!!

46% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 100%
  • Safety - 40%
  • Staff - 60%
  • Value - 20%
46% Overall Rating

Anonymous
14 Apr 2012

Travel Type:
With a large group / tour

Trip Type:
City break

Liked: Location is very good and close to the tube

Disliked: There was a leaky pipe that dripped dirty water in the middle of the room. The bed curtains had bodily fluids on. Nasty smell in the room. Toilets were digusting

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
12 Apr 2012

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: Location is great, value for money is amazing and services provided were good especially free breakfast.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
10 Apr 2012

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Very clean

Disliked: Limited electrical outlets in dorms for charging phones etc

Customer would recommend this property

Check Availability