HostelBookers Logo
WEBSITE FEEDBACK
No booking fees
See all London hostels
See all London hotels

Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

75.5% Overall Rating

1188 out of 1726 customers would recommend this property

Recent review (19/09/2014)

"Location was good, but the Russell Sq. Metro was not working in the mid mornings. Not a good choice if you luggage"

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.25
  • Towel USD 8.10

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

See other properties in London

Lancaster Hotel
154.98 USD

Hotel 3 star Not yet rated
Astor Museum Inn
25.97 USD

Hostel 85.9% 607 reviews
Generator London
37.33 USD

Hostel 89.0% 4143 reviews
St Athans Hotel
38.95 USD

Hotel Not yet rated
Fairway Hotel
60.86 USD

Hotel 2 star Not yet rated
Elmwood Hotel
51.40 USD

Hotel 2 star 78.7% 24 reviews
Clink261
31.65 USD

Hostel 79.3% 952 reviews
YHA London St Pancras
6.09 USD

Hostel 88.3% 465 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 25/10/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 25/10/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
75.5%

Overall Rating

1188 out of 1726 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
71.2%
Location
94.4%
Facilities
64.8%
Cleanliness
72.0%
Staff
78.4%
Value
72.0%
Safety
76.0%
Refine your results Showing 1169 of 1497 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 46 | 47   Next
Reset filter
40.0%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 40% Value - 20%

Customer review

With friends / other travellers

Sightseeing & culture
Visiting friends or family

20 May 2014

Liked: Location.

Disliked: It smelled like bleach and felt like a prison. It is a property that clearly has no love for the idea of hostels and only wishes to make as much money as possible while spending as little as possible. Spend more and stay elsewhere!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Edina Urban

Alone

Relaxation/spa

13 May 2014 Edina would recommend this property

Liked: Good location and character.

Disliked: Before I choose I always make sure there is secure locker in the room so all my stuff safe. When I arrived they said have to pay for it (it wasnt say on the website to pay plus), after they said it didnt work. So I had to put in and out all the time from-to the luggage room and the receptionist was kept asking 1 pound about it. So it was pretty annoying.... I also had to sleep with my bags in my bad to keep it safe.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

29 April 2014 Customer would recommend this property

Liked: everything

Disliked: nothing

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With a large group / tour

Work / volunteering

14 April 2014

Liked: Nothing - it was horrific!

Disliked: Everything! 3 high bunkbeds - I would like to see the risk assessment for them! Mixed gender toilets - most in which were out of order. Taps didn't work. Dirty old rooms Horrible beds Windows that didn't stay open. Noisy corridors and guests Unfriendly staff Felt unsafe!

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

12 April 2014 Customer would recommend this property

Liked: The bunks with curtains are a really really good feature to help you sleep in the crowded dorms.

Disliked: The hostel never sleeps. People come and go at all hours in and out of the dorms. It should be noted that secure lockers in the dorms are not free.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Gordon Brown

With friends / other travellers

Events / festivals

06 April 2014 Gordon would recommend this property

Liked: Have stayed at this hostel 4 times now totally love the location as it's a minute walk from Russell Square tube station and 1 stop away from kings cross, so ideal for getting around London

Disliked: Personally I think the 3 high bunks should be scrapped as for me they are too high and therefore could be a safety issue.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break

26 March 2014 Customer would recommend this property

Liked: Location

Disliked: Atmosphere typical one-night backpacker

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

14 March 2014 Customer would recommend this property

Liked: Ideal Location Friendly staff Security appeared very Good Very Clean & tidy

Disliked: Temperatures in Dorms too high and no apparent way of reducing also no apparent way of opening windows wide enough to get fresh air into the rooms

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

04 March 2014 Customer would recommend this property

Liked: very convenient to visit british museum.

Disliked: bed was small

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

02 March 2014 Customer would recommend this property

Liked: NIce location, great for value

Disliked: Not much privacy in the shower room.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Alok Singhal

Alone

Business / conference

26 February 2014 Alok would recommend this property

Liked: location

Disliked: Not it is getting smaller.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Laura Mc Cormack

With friends / other travellers

Sightseeing & culture

13 February 2014

Liked: Location, outside appearance of building, free breakfast

Disliked: Shabby/grotty room, not very welcoming room, reminded me of a room in a prison, although they are probably nicer

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

06 February 2014 Customer would recommend this property

Liked: Convenience, price - exceptional

Disliked: Three tier bunk beds. Metal rungs in bare feet and difficulty in making bed so high up. Two tier bunks fine.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andrew Wright

Alone

City break
Sightseeing & culture

02 February 2014 Andrew would recommend this property

Liked: There is a great relaxed atmosphere. Brilliant location. Good breakfast.

Disliked: Andrew left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

28 January 2014 Customer would recommend this property

Liked: Nice big communal area and great location.

Disliked: Rooms a bit too hot and lacked a little character of some other hostels.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

10 January 2014 Customer would recommend this property

Liked: It's cheap clean and tidy. It's a good central location and comfortable.

Disliked: It's a bit quiet.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

05 January 2014

Liked: Location and friendly staff

Disliked: Rooms (no table or cupboard), that the showers were located in the basement & you had to go through the whole lobby

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

04 January 2014 Customer would recommend this property

Liked: Breakfast. Location. Cleanliness. Secure.

Disliked: Too warm in the room.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 20%

Ying Choi Pang

With friends / other travellers

Events / festivals
Sightseeing & culture

01 January 2014

Liked: Nothing

Disliked: The wifi is suck. The computer is by paid service. The room is dirty and very narrow Lockers in the room are subject to charge. If you want to leave the luggague here, it is also subject to charge The staffs are rude. There is only two sockets for a ten people room. The breadfast is shit,just cornflakes and bread. The cutleries and plates are not clean, you can taste the flouvor of tea even you only drink water

65.7%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Vancho Kocevski

Alone

City break
Sightseeing & culture

01 January 2014

Liked: The location is very good.

Disliked: The staff borders to being hostile, there are very few electrical plugs in the rooms, the rooms are crowded and there is not so much space.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

22 December 2013 Customer would recommend this property

Liked: Location (next to the British Museum), cleaning crew, large options of room width and crowd at cheap price

Disliked: some guests. I got stolen of some belingings

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 100% Value - 100%

Robyn Hislop

Alone

Visiting friends or family

22 December 2013 Robyn would recommend this property

Liked: It's a straight-forward place. Enough toilets, cute breakfast set up, things like toothbrushes and stuff available to buy cheap. The lounge area is a lot more generous than other hostels I've been. Lots of sofas, tables and plugs.

Disliked: Small dorms, cramped with no big lockers for suitcases. I might have missed something but I ended up having to sleep with my suitcase at the end of my bed. Like any hostel, an undisturbed nights sleep is impossible but people were considerate.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Colin Hickie

Alone

Visiting friends or family

18 December 2013 Colin would recommend this property

Liked: the shower room is big and clean and the lounge is open all night!

Disliked: the rooms are hot with the heat on full blast...

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Krisztina Bakor

Alone

City break
Events / festivals

18 December 2013 Krisztina would recommend this property

Liked: I liked a lot the curtains on beds, which gives you some privacy. The price is quite good. Printer available for boarding passes.

Disliked: Showers are in the basement, not convenient at all. There is a washbasin in the room, but you cannot access it because of the beds!! Very little space, small beds. Inflexible check out rules.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Muslim Moula Bukhsh

Alone

Sightseeing & culture

12 December 2013 Muslim would recommend this property

Liked: Sincerity

Disliked: Nothing


See all London hostels
See all London hotels