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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

74.9% Overall Rating

1183 out of 1719 customers would recommend this property

Recent review (12/09/2014)

John Scrivener thinks…

"Its well placed and priced, central London plus a 1 min walk to the Picadilly line, which means you can get the tube to Heathrow without any changes."

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.25
  • Towel USD 8.12

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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74.9%

Overall Rating

1183 out of 1719 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
68.0%
Location
96.0%
Facilities
66.4%
Cleanliness
72.0%
Staff
77.6%
Value
70.4%
Safety
73.6%
Refine your results Showing 1166 of 1490 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 46 | 47   Next
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28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With a large group / tour

Work / volunteering

14 April 2014

Liked: Nothing - it was horrific!

Disliked: Everything! 3 high bunkbeds - I would like to see the risk assessment for them! Mixed gender toilets - most in which were out of order. Taps didn't work. Dirty old rooms Horrible beds Windows that didn't stay open. Noisy corridors and guests Unfriendly staff Felt unsafe!

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

12 April 2014 Customer would recommend this property

Liked: The bunks with curtains are a really really good feature to help you sleep in the crowded dorms.

Disliked: The hostel never sleeps. People come and go at all hours in and out of the dorms. It should be noted that secure lockers in the dorms are not free.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Gordon Brown

With friends / other travellers

Events / festivals

06 April 2014 Gordon would recommend this property

Liked: Have stayed at this hostel 4 times now totally love the location as it's a minute walk from Russell Square tube station and 1 stop away from kings cross, so ideal for getting around London

Disliked: Personally I think the 3 high bunks should be scrapped as for me they are too high and therefore could be a safety issue.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break

26 March 2014 Customer would recommend this property

Liked: Location

Disliked: Atmosphere typical one-night backpacker

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

14 March 2014 Customer would recommend this property

Liked: Ideal Location Friendly staff Security appeared very Good Very Clean & tidy

Disliked: Temperatures in Dorms too high and no apparent way of reducing also no apparent way of opening windows wide enough to get fresh air into the rooms

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

04 March 2014 Customer would recommend this property

Liked: very convenient to visit british museum.

Disliked: bed was small

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

02 March 2014 Customer would recommend this property

Liked: NIce location, great for value

Disliked: Not much privacy in the shower room.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Alok Singhal

Alone

Business / conference

26 February 2014 Alok would recommend this property

Liked: location

Disliked: Not it is getting smaller.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Laura Mc Cormack

With friends / other travellers

Sightseeing & culture

13 February 2014

Liked: Location, outside appearance of building, free breakfast

Disliked: Shabby/grotty room, not very welcoming room, reminded me of a room in a prison, although they are probably nicer

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

06 February 2014 Customer would recommend this property

Liked: Convenience, price - exceptional

Disliked: Three tier bunk beds. Metal rungs in bare feet and difficulty in making bed so high up. Two tier bunks fine.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andrew Wright

Alone

City break
Sightseeing & culture

02 February 2014 Andrew would recommend this property

Liked: There is a great relaxed atmosphere. Brilliant location. Good breakfast.

Disliked: Andrew left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

28 January 2014 Customer would recommend this property

Liked: Nice big communal area and great location.

Disliked: Rooms a bit too hot and lacked a little character of some other hostels.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

10 January 2014 Customer would recommend this property

Liked: It's cheap clean and tidy. It's a good central location and comfortable.

Disliked: It's a bit quiet.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

05 January 2014

Liked: Location and friendly staff

Disliked: Rooms (no table or cupboard), that the showers were located in the basement & you had to go through the whole lobby

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

04 January 2014 Customer would recommend this property

Liked: Breakfast. Location. Cleanliness. Secure.

Disliked: Too warm in the room.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 20%

Ying Choi Pang

With friends / other travellers

Events / festivals
Sightseeing & culture

01 January 2014

Liked: Nothing

Disliked: The wifi is suck. The computer is by paid service. The room is dirty and very narrow Lockers in the room are subject to charge. If you want to leave the luggague here, it is also subject to charge The staffs are rude. There is only two sockets for a ten people room. The breadfast is shit,just cornflakes and bread. The cutleries and plates are not clean, you can taste the flouvor of tea even you only drink water

65.7%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Vancho Kocevski

Alone

City break
Sightseeing & culture

01 January 2014

Liked: The location is very good.

Disliked: The staff borders to being hostile, there are very few electrical plugs in the rooms, the rooms are crowded and there is not so much space.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

22 December 2013 Customer would recommend this property

Liked: Location (next to the British Museum), cleaning crew, large options of room width and crowd at cheap price

Disliked: some guests. I got stolen of some belingings

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 100% Value - 100%

Robyn Hislop

Alone

Visiting friends or family

22 December 2013 Robyn would recommend this property

Liked: It's a straight-forward place. Enough toilets, cute breakfast set up, things like toothbrushes and stuff available to buy cheap. The lounge area is a lot more generous than other hostels I've been. Lots of sofas, tables and plugs.

Disliked: Small dorms, cramped with no big lockers for suitcases. I might have missed something but I ended up having to sleep with my suitcase at the end of my bed. Like any hostel, an undisturbed nights sleep is impossible but people were considerate.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Colin Hickie

Alone

Visiting friends or family

18 December 2013 Colin would recommend this property

Liked: the shower room is big and clean and the lounge is open all night!

Disliked: the rooms are hot with the heat on full blast...

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Krisztina Bakor

Alone

City break
Events / festivals

18 December 2013 Krisztina would recommend this property

Liked: I liked a lot the curtains on beds, which gives you some privacy. The price is quite good. Printer available for boarding passes.

Disliked: Showers are in the basement, not convenient at all. There is a washbasin in the room, but you cannot access it because of the beds!! Very little space, small beds. Inflexible check out rules.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Muslim Moula Bukhsh

Alone

Sightseeing & culture

12 December 2013 Muslim would recommend this property

Liked: Sincerity

Disliked: Nothing

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

11 December 2013 Customer would recommend this property

Liked: less crowded rooms at cheaper price

Disliked: other guests

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Rodrigo Vaz

Alone

Backpacking / gap year
Business / conference

26 November 2013 Rodrigo would recommend this property

Liked: Free breakfast is always a big plus.

Disliked: The access to the showers looked like a playstation game - I had to skip a bench that was in the middle of the stairs.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

As a family with children

Sightseeing & culture

25 November 2013 Customer would recommend this property

Liked: It is a good place to go if you're spending two-three days sightseeing London. Very handy (near British Museum and Euston station) and the cheapest place around. The staff was really nice and helpful. They offer lockers once you've checked out for 2pound per item. In Euston train station is 9 per item.

Disliked: Next time, I'll take my own pillow or pillow case because although you could see that they had been washed, the appearance was not good and the pillow case was too thin.


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