Reviews of Smart Russell Square
70-72 Guilford Street, London, England WC1N 1DF
832 out of 1224 HostelBookers customers said that they would recommend 'Smart Russell Square'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
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| Atmosphere - | 60% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 60% |
Customer review
13 December 2009 Customer would recommend this property
Liked: Great location. Bit noisey, but fine
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 40% |
Ka Lee Yiu
13 December 2009 Ka Lee would recommend this property
Liked: Be aware if you stay at those 16+ dorm, get there EARLIER, if not you may end up with climbing up the 3rd level bed, it could hurt your leg! p.s. if you sleep where there is a people who snore at night, you will have a nightmare!! (I only able to sleep for an hour during the whole night!)
Disliked: Ka Lee left no negative feedback.
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 40% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 20% | Value - | 60% |
Customer review
11 December 2009
Liked: the phons
Disliked: Customer left no negative feedback.
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
08 December 2009
Liked: location, but that's it!
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 40% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 40% | Value - | 80% |
Customer review
08 December 2009
Liked: The hostel was no expensive at all and the "shower room" was very confortable. The hostel also was placed in the centre of London, very closed to the tube station.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Dulce Neves
08 December 2009 Dulce would recommend this property
Liked: Nice location to visit London. Friendly staff. Heating too hot for me, but I guess some people might enjoy!
Disliked: Dulce left no negative feedback.
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 40% |
| Location - | 60% | Cleanliness - | 40% | Value - | 20% |
Customer review
07 December 2009
Liked: Stay away from this hostel. We thought it'd be ok, despite some bad reviews, but we were wrong. First, they charge 15% VAT on top of their prices when you arrive, which they hide at the very end of their description. For all other hostels we've stayed at, this was included in the price. Second, they seem to commonly "split bookings," meaning that you'll have to check out after a night or two in your first room, wait until the check in time later that day, and check into a different room for the rest of your booking. Lots of other issues and nuisances, but those were by far the worst. This should be a last resort hostel.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 40% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 60% |
Carl Bladt Hansen
07 December 2009 Carl Bladt would recommend this property
Liked: Location
Disliked: Carl Bladt left no negative feedback.
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Customer review
05 December 2009
Liked: the location was excellent, but did not enjoy the paper-thin walls and noisy neighbours.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 60% | Value - | 40% |
Customer review
04 December 2009
Liked: The curtains were good - you get a little bit of privacy. The showerroom was fine!
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
03 December 2009 Customer would recommend this property
Liked: the dinning room with sofas, the free breakfast, the conviviality
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Vaughan Baguley
02 December 2009 Vaughan would recommend this property
Liked: Its location and price
Disliked: Vaughan left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
30 November 2009 Customer would recommend this property
Liked: one of the best hostels I stayed in. good location and facilities. nice staff
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 60% | Value - | 80% |
Customer review
28 November 2009 Customer would recommend this property
Liked: Good value for money. Friendly and hepful staff.Lockers in room were not free as advertised.
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 20% | Facilities - | 60% | Safety - | 40% |
| Location - | 60% | Cleanliness - | 60% | Value - | 40% |
Customer review
28 November 2009
Liked: rooms are hot and stuffy, the 12 bed is like sardines packed up iin a cage with 3 beds high and no room for luggage, staff arnt very friendly and first time checked in was big domestics with guests, second time reception girl just checked some old man in with no id. 6 bed dorm is much better, but they had 15 percent tax onto the rates on hostel bookers that you have to pay on arrival. dodgy
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 60% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
28 November 2009 Customer would recommend this property
Liked: position
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Customer review
27 November 2009 Customer would recommend this property
Liked: Well priced accommodation in a great location just try and get a room at the back of the hostel cos the noise off the street can get a bit much, but still a good place to stay.
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Customer review
25 November 2009 Customer would recommend this property
Liked: the location was great, very central, the price was reasonable, there were curtains around the bed for more privacy
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 100% | Facilities - | 60% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 20% | Value - | 20% |
Customer review
24 November 2009
Liked: interesting experience to find a stranger in my bed
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 40% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
22 November 2009 Customer would recommend this property
Liked: convenient location - curtains on bunk beds giving privacy and shielding light if wanting an early sleep.
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 40% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Sebastjanas Vaisovas
22 November 2009 Sebastjanas would recommend this property
Liked: The 10 percent deposit haven't been distracted from the bill. Price wasn't such as I was booked through website. Staff said, that this 10 percent is a website fee.
Disliked: Sebastjanas left no negative feedback.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 40% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 60% | Value - | 80% |
Customer review
22 November 2009 Customer would recommend this property
Liked: Hostel has great location and friendly staff but you have to pay extra for everything - luggage room, lockers, internet,...and breakfast is kind of poor, so is kitchenware and tableware. But for the price we paid it was just the right place to be.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 40% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 40% | Value - | 60% |
Customer review
20 November 2009 Customer would recommend this property
Liked: good location and cheap. that's all about!
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
David Verdu Ojeda
19 November 2009
Liked: Great location and prices, but It's not easy to sleep the first night, unless you get prepared. All walls are like paper, you can almost hear people snoring two rooms above! The showers are at the basement, not in each floor
Disliked: David left no negative feedback.
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 40% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 80% |
Customer review
19 November 2009 Customer would recommend this property
Liked: Very good location, very cheap - you can not ask more for this price. The beds with light dampening curtains are a very good idea. Forget about sleep well at night time - very loud room-mates are going and coming back at any time.
Disliked: Customer left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
