Reviews of Smart Russell Square

70-72 Guilford Street, London, England WC1N 1DF

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79.5%

832 out of 1224 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
78.4%
Location
96.0%
Facilities
70.4%
Cleanliness
74.4%
Staff
76.8%
Value
79.2%
Safety
81.6%

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77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

13 December 2009 Customer would recommend this property

Liked: Great location. Bit noisey, but fine

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 40%

Ka Lee Yiu

13 December 2009 Ka Lee would recommend this property

Liked: Be aware if you stay at those 16+ dorm, get there EARLIER, if not you may end up with climbing up the 3rd level bed, it could hurt your leg! p.s. if you sleep where there is a people who snore at night, you will have a nightmare!! (I only able to sleep for an hour during the whole night!)

Disliked: Ka Lee left no negative feedback.

45.7%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

11 December 2009

Liked: the phons

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

08 December 2009

Liked: location, but that's it!

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

08 December 2009

Liked: The hostel was no expensive at all and the "shower room" was very confortable. The hostel also was placed in the centre of London, very closed to the tube station.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Dulce Neves

08 December 2009 Dulce would recommend this property

Liked: Nice location to visit London. Friendly staff. Heating too hot for me, but I guess some people might enjoy!

Disliked: Dulce left no negative feedback.

31.4%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

07 December 2009

Liked: Stay away from this hostel. We thought it'd be ok, despite some bad reviews, but we were wrong. First, they charge 15% VAT on top of their prices when you arrive, which they hide at the very end of their description. For all other hostels we've stayed at, this was included in the price. Second, they seem to commonly "split bookings," meaning that you'll have to check out after a night or two in your first room, wait until the check in time later that day, and check into a different room for the rest of your booking. Lots of other issues and nuisances, but those were by far the worst. This should be a last resort hostel.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Carl Bladt Hansen

07 December 2009 Carl Bladt would recommend this property

Liked: Location

Disliked: Carl Bladt left no negative feedback.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

05 December 2009

Liked: the location was excellent, but did not enjoy the paper-thin walls and noisy neighbours.

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

04 December 2009

Liked: The curtains were good - you get a little bit of privacy. The showerroom was fine!

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

03 December 2009 Customer would recommend this property

Liked: the dinning room with sofas, the free breakfast, the conviviality

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Vaughan Baguley

02 December 2009 Vaughan would recommend this property

Liked: Its location and price

Disliked: Vaughan left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

30 November 2009 Customer would recommend this property

Liked: one of the best hostels I stayed in. good location and facilities. nice staff

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

28 November 2009 Customer would recommend this property

Liked: Good value for money. Friendly and hepful staff.Lockers in room were not free as advertised.

Disliked: Customer left no negative feedback.

45.7%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

28 November 2009

Liked: rooms are hot and stuffy, the 12 bed is like sardines packed up iin a cage with 3 beds high and no room for luggage, staff arnt very friendly and first time checked in was big domestics with guests, second time reception girl just checked some old man in with no id. 6 bed dorm is much better, but they had 15 percent tax onto the rates on hostel bookers that you have to pay on arrival. dodgy

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

28 November 2009 Customer would recommend this property

Liked: position

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

27 November 2009 Customer would recommend this property

Liked: Well priced accommodation in a great location just try and get a room at the back of the hostel cos the noise off the street can get a bit much, but still a good place to stay.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 40% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

25 November 2009 Customer would recommend this property

Liked: the location was great, very central, the price was reasonable, there were curtains around the bed for more privacy

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

24 November 2009

Liked: interesting experience to find a stranger in my bed

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

22 November 2009 Customer would recommend this property

Liked: convenient location - curtains on bunk beds giving privacy and shielding light if wanting an early sleep.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sebastjanas Vaisovas

22 November 2009 Sebastjanas would recommend this property

Liked: The 10 percent deposit haven't been distracted from the bill. Price wasn't such as I was booked through website. Staff said, that this 10 percent is a website fee.

Disliked: Sebastjanas left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

22 November 2009 Customer would recommend this property

Liked: Hostel has great location and friendly staff but you have to pay extra for everything - luggage room, lockers, internet,...and breakfast is kind of poor, so is kitchenware and tableware. But for the price we paid it was just the right place to be.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

20 November 2009 Customer would recommend this property

Liked: good location and cheap. that's all about!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

David Verdu Ojeda

19 November 2009

Liked: Great location and prices, but It's not easy to sleep the first night, unless you get prepared. All walls are like paper, you can almost hear people snoring two rooms above! The showers are at the basement, not in each floor

Disliked: David left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

19 November 2009 Customer would recommend this property

Liked: Very good location, very cheap - you can not ask more for this price. The beds with light dampening curtains are a very good idea. Forget about sleep well at night time - very loud room-mates are going and coming back at any time.

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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