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Reviews of Smart Russell Square

Hostel | 71-72 Guilford Street., London, England WC1N 1DF

78.1% Overall Rating

1205 out of 1752 customers would recommend this property

Recent review (17/05/2015)

"Great value for money for such a central location, very clean with welcoming helpful staff, felt comfortable staying there on my own."

Read all Smart Russell Square reviews

Facilities

  • Credit cards accepted
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Currency Exchange
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines

Purchasable Extras

  • Luggage Room USD 3.12
  • Towel USD 7.79

What's Included

  • Breakfast
  • Linen

Important Information

We require guests under 12 to be booked into private accommodation. If booking a dormitory for a family, please email us before booking to guarantee private placement is available. BOOKINGS OF 10 OR MORE PEOPLE are considered Group Bookings and must be booked with The Group Bookings Department to verify availability for the dates, as well as special Group Rates that may be more or less than those stated for individuals. As Group Bookings require more effort regarding placement, security, processing, etc., we must reserve the right to deny any bookings made for more than 10 people. Please also be aware that your deposit is non-refundable per HostelBookers.com TOS and therefore booking more than 10 people puts your 10% deposit at risk as you will not be refunded.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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78.1%

Overall Rating

1205 out of 1752 HostelBookers customers said that they would recommend 'Smart Russell Square'

Atmosphere
79.2%
Location
92.8%
Facilities
68.0%
Cleanliness
75.2%
Staff
74.4%
Value
76.0%
Safety
80.8%
Refine your results Showing 1183 of 1523 reviews Previous   1 | 2 | … | 7 | 8 | 9 | 10 | 11 | 12 | 13 | … | 47 | 48   Next
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77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Anna Karjalainen

With friends / other travellers

City break
Sightseeing & culture

09 September 2012 Anna would recommend this property

Liked: The location is really good. Walking distance to the city and to Camden. Property was okay. Nice kitchen and living room. Definitely worth of staying if you want cheap and nice place to sleep.

Disliked: The rooms were a bit cramped. At the third floor there was really hot in night time.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Donna Varley

Alone

Events / festivals
Sightseeing & culture
Visiting friends or family

09 September 2012 Donna would recommend this property

Liked: Well enjoyed my stay. For a first time hostel stay i thought it was brilliant. Free breakfast, friendly staff, even friendlier guests and was always clean. Felt like home, will definitely be staying again! :D

Disliked: Nada.

45.7%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Visiting friends or family

08 September 2012

Liked: good common room

Disliked: room to overcrowded. 4 bunkbeds high with no space bettwen them.

45.7%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Visiting friends or family

08 September 2012

Liked: the hostel had a nice common room with a nice sofa.

Disliked: the rooms were overcrowded with bunkbeds 4 high and just eniugh room for 1 person to walk in the corridor between them. staff were unhelpful and bed sheets were dirty. No space for bags and 1 electric socket in room for 16 people right at doorway so unable to use.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break

08 September 2012 Customer would recommend this property

Liked: Excellent location and price.

Disliked: Showers only work for 10sec at a time, or by continuously holding the button. Breakfast was cornflakes and Value-style white bread with squirty(!) bottles of jam and butter/margarine.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

Alone

Sightseeing & culture

07 September 2012

Liked: nothing

Disliked: read above

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Raissa DE MELO BRANDÃO

With friends / other travellers

Family Holiday

06 September 2012 Raissa would recommend this property

Liked: This property has good location and good beds, with a good price.

Disliked: The bathrooms are far away from the rooms, not realy confortable for taking a bath, not really cleans.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year

04 September 2012 Customer would recommend this property

Liked: Great Location and Friendly Environment !!

Disliked: only 1 hour per day free wifi

37.1%
Atmosphere - 40% Staff - 20% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

City break

30 August 2012

Liked: Location was okay

Disliked: Mice, very bad ventilation causing room to be extremely warm and moist. Way too many people in one room, no space to even put your suitcase. beds too small for person of 1.80 m. Didnt sleep the first night, took another room for the other days, which was a bit better. Still lots of noise and warm (in summer but not more than 22c outside).

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

gerald bailey

Alone

Sightseeing & culture

27 August 2012 gerald would recommend this property

Liked: great location right by tube station good staff ideal for what i needed cheap digs in central london

Disliked: n/a

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

gili gueta

With friends / other travellers

Backpacking / gap year

27 August 2012 gili would recommend this property

Liked: GOOD AREA

Disliked: SIZE OF ROOMS

25.7%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

26 August 2012

Liked: leaving

Disliked: Only one hour of free wifi per day is a scam. The showers: There was one block of showers in the basement for the entire hostel, a ten minute walk through a maze of corridors from most rooms, and they were horrible, the water only turns on for about 5 seconds at a time and there is nowhere to put your stuff. Dorms were tiny, security was over the top and it had the atmosphere of a prison. Terrible place

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Sean Thompson

Alone

City break
Visiting friends or family

24 August 2012 Sean would recommend this property

Liked: the curtains round the beds

Disliked: lot of steps

74.3%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Rafal Michalowicz

Alone

Work / volunteering

23 August 2012

Liked: Location

Disliked: Too short beds

65.7%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

22 August 2012

Liked: The showers were okay. Common room was clean and big.

Disliked: Our room was so hot, that we couldnt sleep there. There should be something to dry your hands with in the toilet. The fridge was disorganized and someone ate our food even though it was labeld.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break

20 August 2012 Customer would recommend this property

Liked: It is Located very close to the tube station, was clean, people helpful and friendly and so cheap for being during the olympics period.

Disliked: Lack of privacy maybe, but quite normal for sleeping in a 12-beds room.

51.4%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife

13 August 2012

Liked: Its close to the tube station

Disliked: They woke both rooms up at 5am to ask for ID to check the people in the room!

51.4%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

City break

12 August 2012

Liked: Good location.

Disliked: The air in the rooms didn't circulate at all.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Douglas Statt

Alone

Sports, adventure or outdoor activities

10 August 2012 Douglas would recommend this property

Liked: Great location, friendly staff, free breakfast

Disliked: You have to buy a towel and there is no medium when trying to get into the room between all lights blindingly on or pitch darkness

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

claudio prado de mello

Alone

Business / conference
Shopping
Sightseeing & culture

08 August 2012 claudio would recommend this property

Liked: The place is wonderful for the localization, The staff is also great and evytime I go to London I stay there .

Disliked: The only thing that I dont like is the shower, but considering all the others details, it is the third time I was a guest and going for the fouth time in few days . I would say that is my home when in London.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Maria Valentina Herrera

Alone

Backpacking / gap year

07 August 2012 Maria Valentina would recommend this property

Liked: Good location very close to the Underground

Disliked: There are not enought plugs in the rooms

80.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break

03 August 2012 Customer would recommend this property

Liked: Very convenient location, safe hostel. Cleaned continuously - the friendly, cheerful cleaners are one of the best things about this hostel.

Disliked: Wifi is free for first hour only. Some dorms are very crowded.

60.0%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Tara O'Connor

Alone

Sightseeing & culture

30 July 2012

Liked: good location. breakfast simple but very efficient. had security keeping out non residents. good price & able to get a booking despite the Olympics!

Disliked: Well, you pay for what you get - literally! So if you want to use the underbed lockers or lockers in the shower rooms, you pay extra. If you want to pay with a credit card, you pay 5% extra. You also need to give them a £10 cash deposit on arrival for key & linen in addition to your overnight charge. Good thing there is an ATM at the end of the street. Showers were too hot to stand under with no temp control & no where dry to put your stuff ( OK if you like a really hot shower!) A very busy hostel that probably is never quiet enough to clean it properly!

68.6%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Events / festivals
Shopping

30 July 2012 Customer would recommend this property

Liked: Cheap price. Good location.

Disliked: Crowded, very hot in rooms, poor breakfast and showers.

48.6%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Business / conference

30 July 2012

Liked: It was clean and it was super close to the centre of London.

Disliked: I didn't feel the staff were very helpful, and there was always a line up for the front desk, many times because the staff were chatting among themselves and not helping people. And the fact that they charged extra for all amenities.


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