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Reviews of Astor Hyde Park

Hostel | 191 Queensgate, London, England SW7 5EU

86.7% Overall Rating

673 out of 727 customers would recommend this property

Recent review (06/04/2015)

Ivan Oboril thinks…

"This hostel is really nice place to stay. I really appreciated the stuff - helpful, friendly, always there if you need them. The pleace is clean in the rooms, living areas, washrooms... Also the…"

Read all Astor Hyde Park reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers

Purchasable Extras

  • Towel USD 3.04

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

• Free cancelation up to 24 hours before day of arrival • Check-in - Anytime after 2pm. Check-out – Anytime before 10am • Payment accepted in Cash or Debit/Credit Card • 24-hour reception, anything you need come and ask at Reception! • VALID government issued ID required to stay with us, and ALL guests must be between 18-35 YEARS Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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86.7%

Overall Rating

673 out of 727 HostelBookers customers said that they would recommend 'Astor Hyde Park'

Atmosphere
89.6%
Location
85.6%
Facilities
81.6%
Cleanliness
84.0%
Staff
93.6%
Value
84.0%
Safety
88.8%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Samantha Lock

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture
Partying / nightlife

05 December 2010 Samantha would recommend this property

Liked: Staff were very friendly. A great place to meet and make friends.

Disliked: Samantha left no negative feedback.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 40% Value - 40%

Catherine Seely

With friends / other travellers

Sightseeing & culture
Partying / nightlife
Relaxation/spa
Shopping

30 November 2010

Liked: Being so far from the city it was quiet at night. It was close to the park, nice for walks.

Disliked: Upon arrival staff wasn't too friendly or helpful. Once we were checked in our room was still dirty. Internet was incredibly slow and the computer restarted often.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

27 November 2010 Customer would recommend this property

Liked: Everyone seemed happy, cool staff and really clean

Disliked: not much

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture
Romantic getaway

18 November 2010 Customer would recommend this property

Liked: The building was beautiful, the staff very friendly and they had everything for you to cook.

Disliked: The room was so small that only 2 people were aviable to enter there (carefuly). The room had no closet and nothing to keep our Baggage. The dinning room was dark and some times not very clean.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Lear Sherry

Alone

Backpacking / gap year
City break
Sightseeing & culture
Shopping

17 November 2010 Lear would recommend this property

Liked: The rooms are very comfortable and everything you need is in one place, great location and very helpful staff!

Disliked: Lear left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Fruzsina Hideg

With friends / other travellers

City break

15 November 2010 Fruzsina would recommend this property

Liked: Thank you very much!!! We spend 2 nights in Astor Hyde Park it was so cool... :) Nice clean room, big dining room, friend helpful staff.Thanks from Hungary

Disliked: Fruzsina left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

02 November 2010 Customer would recommend this property

Liked: It has a nice lounge in which to relax and meet some other people. The premises are new and cleaned often.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Marina Kastelic

With friends / other travellers

City break
Partying / nightlife
Shopping

01 November 2010 Marina would recommend this property

Liked: Nice building, nice neighbourhood.

Disliked: Absoluteley no place to put your stuff anywhere in the room except on the floor or the compartment under the bed. Especially annoying if you get the top bunk and you can't even have your cell phone around. And it's the same in the bathroom.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Martina Giusti

With friends / other travellers

Sightseeing & culture

27 October 2010 Martina would recommend this property

Liked: cleanliness, nice dormitory, confortable beds

Disliked: nothing particular

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities
Events / festivals
Sightseeing & culture
Partying / nightlife

25 October 2010 Customer would recommend this property

Liked: location

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

24 October 2010 Customer would recommend this property

Liked: amazing borough for very little rates ! calm place but very near to the city center and beautiful parks aroundthe house was really impressive and beautiful

Disliked: nothing !

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

23 October 2010 Customer would recommend this property

Liked: The staff named Anna is really nice and helpful and I'm so grateful for her great assistance when I requested. Apart from the welcoming and friendly reception, the whole environment including room and toilet is amazingly tidey and clean!!

Disliked: Nothing to complain about it, really.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

Sightseeing & culture

18 October 2010

Liked: Close to lots of museums

Disliked: A little far from the tube station

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture
Shopping

16 October 2010 Customer would recommend this property

Liked: very good value for money, easy to reach everything by tube or bus, crew very helpful

Disliked: old bread for breakfast

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

11 October 2010 Customer would recommend this property

Liked: The hostel and its facilities were even better than I imagined. Very clean! Staff at night not so helpfull, but Australian girl in the mornings very nice!

Disliked: Breakfast could be better, especially because they don't offer prepared coffee and because there's never sugar available!! WiFi connection does not get to the 2nd floor, bit of a problem when youre reaaaally tired and would like to check your email in your room! But, overall, it's a nice place to stay in a nice area!!! Don't do the sandeman's night tour!! It's a SCAMMM!! 12 pound for 4 shots?? Definitely not worth it!

74.3%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

08 October 2010 Customer would recommend this property

Liked: Location.

Disliked: Toilets were not very clean.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

06 October 2010 Customer would recommend this property

Liked: Location

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

daniel tato

With friends / other travellers

Sightseeing & culture

06 October 2010 daniel would recommend this property

Liked: the bilding

Disliked: nothing at all

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Events / festivals

05 October 2010 Customer would recommend this property

Liked: Basically, the crew here are pretty friendly; provide simple but free breakfast...

Disliked: Not bad, but bad smell in my room may be because of the huminity in these days.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Eva Bakytova

With friends / other travellers

City break

04 October 2010 Eva would recommend this property

Liked: Friendly staff, great location

Disliked: Some assistance from staff during breakfast would be fine. Many newcomers ran along the kitchen looking for hot water, tea, dishes etc. on their first morning.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

04 October 2010 Customer would recommend this property

Liked: Nice hostel! Free Wifi wouldn't hurt! Soft drink vending machine too.. but overall a nice clean friendly hostel.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Inge Loo

With friends / other travellers

Events / festivals
Sightseeing & culture

02 October 2010 Inge would recommend this property

Liked: I liked the friendliness of the reception staff on arrival first of all. There was a good atmosphere and the free breakfast was great. Overall everything had a clean feel, the toilets and kitchen for example. The room was spacious enough for 6 people and the beds bedbug-free (had some bad expierences in Australia).

Disliked: There wasn't much I didn't like. Maybe climbing the stairs was a bit tiring, but a lift would ruin the characteristics of the building.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

01 October 2010 Customer would recommend this property

Liked: Helpful 24 hour reception. Decent free breakfast. Good kitchen and lounge. Convenient and good location.

Disliked: Had to pay for the internet.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Backpacking / gap year

30 September 2010 Customer would recommend this property

Liked: Central location. Cheap laundry. Free brekky

Disliked: Customer left no negative feedback.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Mayrely Alvarez

With friends / other travellers

Sightseeing & culture
Partying / nightlife

27 September 2010

Liked: The only good thing about this hostel is the location

Disliked: The room was small, no phone, the toilet seat completely torn off, they never came to clean, but the worst part was the service. The staff was so rude and unhelpful. They wouldnt even wake us up for our departure flight even when we offered to pay for the service. They left our door wide open one day (I'm not even sure why they came to "clean" if the place looked exactly the same after they left). They had a tremendous attitude and seemed to be annoyed when you came to them with any question or concern. Do not stay here!!!!


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