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Reviews of Astor Hyde Park

Hostel | 191 Queensgate, London, England SW7 5EU

86.7% Overall Rating

673 out of 727 customers would recommend this property

Recent review (06/04/2015)

Ivan Oboril thinks…

"This hostel is really nice place to stay. I really appreciated the stuff - helpful, friendly, always there if you need them. The pleace is clean in the rooms, living areas, washrooms... Also the…"

Read all Astor Hyde Park reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers

Purchasable Extras

  • Towel USD 3.03

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

• Free cancelation up to 24 hours before day of arrival • Check-in - Anytime after 2pm. Check-out – Anytime before 10am • Payment accepted in Cash or Debit/Credit Card • 24-hour reception, anything you need come and ask at Reception! • VALID government issued ID required to stay with us, and ALL guests must be between 18-35 YEARS Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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86.7%

Overall Rating

673 out of 727 HostelBookers customers said that they would recommend 'Astor Hyde Park'

Atmosphere
89.6%
Location
85.6%
Facilities
81.6%
Cleanliness
84.0%
Staff
93.6%
Value
84.0%
Safety
88.8%
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88.6%
Atmosphere - 100% Staff - 40% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Shopping

27 August 2010 Customer would recommend this property

Liked: This hostel was great in every way except the the staff were unhelpful and unwillinging to go out of their way for their guest at all. The beds were incredibly comfortable for a hostel and very clean, they even had proper duvets. The location fine and easily walkable for the tube station (around 10 minutes but perfectly flat) There are a lot of stairs at the property so be prepared to lug you suitcase up them as there is no lift! Breakfast was plentyfull with toast, cereals, juice, cheese and cold meats. The kitchen was great, fully equipped with everything you would need to prepare your own meals. The hostel was immacuately clean and all rooms had spacious ensuites, deffinately recommend it for comfort, cleanliness and available facilities but don´t expect outstanding service!

Disliked: The service was poor, staff were unwilling to help with anything outside the norm and very strict on rules, eg wouldnt let you check in even half an hour early etc

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 60%

Connor Bedard

Alone

Backpacking / gap year

27 August 2010 Connor would recommend this property

Liked: Cleanest hostel I've ever stayed at.

Disliked: Not great for meeting people.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

26 August 2010 Customer would recommend this property

Liked: I liked the character of the hostel. The kitchen facilities are excellent and we were not disturbed during the night. The location is very good, right next to museums, Kensington Gardens, and good for public transport links. The lounge is great.

Disliked: I disliked the cctv warning signs everywhere, even threatening to catch you if you didn't wash your dishes. The pay as you go internet was very poor. It often froze and could not play videos on basic sites such as YouTube because of the simple absence of an updated flash player. It is also extremely expensive, annoying when I don't want to travel with my laptop. The breakfast was ok but not as good as in many of the hostels I've stayed in, basically cereal and toast.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Alexandru Voicu

With friends / other travellers

City break
Sightseeing & culture
Shopping

26 August 2010 Alexandru would recommend this property

Liked: Very nice place to stay. Clean, safe, central, cheap. Take care of your beer. The staff will "clean" the refrigerator on any day of the week not just Monday and Thursday. If your beer is not clearly labeled with your name you might find it a few hours later with a "STAFF" tag on it. This happened to me last week Wednesday. Except for that the hostel is great value for the money and I would stay there again. It's spacious and probably the best hostel I stayed in.

Disliked: I was impressed by the services offered nothing to dislike. Just don't clean the fridge randomly, it's very annoying. Stick to the schedule, it should be cleaned on Monday and Thursday.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

25 August 2010 Customer would recommend this property

Liked: .

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Visiting friends or family

24 August 2010 Customer would recommend this property

Liked: Free breakfast and lovely staff

Disliked: Room was a bit too hot

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break

22 August 2010 Customer would recommend this property

Liked: Great Building, quiet sleep, good breakfast

Disliked: no lamps directly at the beds

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture
Shopping

22 August 2010 Customer would recommend this property

Liked: Location, shower and toilet in the room.

Disliked: The staff was not that friendly, but maybe they were just tired...

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Claudia Dias

With my spouse / partner

Sports, adventure or outdoor activities
Sightseeing & culture
Romantic getaway

22 August 2010 Claudia would recommend this property

Liked: Friendly people! Nice bed!

Disliked: Small room! No smoking area!

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities
Sightseeing & culture
Partying / nightlife
Shopping

20 August 2010 Customer would recommend this property

Liked: familiar atmosphere, security ans good location

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nathan Teixeira

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

19 August 2010 Nathan would recommend this property

Liked: Great location, staff, facilities, and fellow travellers! If you are looking for a mellow environment this is the place for you!

Disliked: Nathan left no negative feedback.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

Alone

City break

18 August 2010 Customer would recommend this property

Liked: It was great value for money compared to many hostels in London.

Disliked: Staff weren't particularly friendly.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

17 August 2010 Customer would recommend this property

Liked: great location and full of character, wonderul lounge room

Disliked: staff don't smile at all, average + kitchen in the basement

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Kai Jiang

Alone

Sports, adventure or outdoor activities

16 August 2010 Kai would recommend this property

Liked: its clean, and close to museums and plus has direct tube connection with heathrow airport

Disliked: Kai left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

16 August 2010 Customer would recommend this property

Liked: Clean and good (quiet) location

Disliked: a little long to get there

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

16 August 2010 Customer would recommend this property

Liked: Location

Disliked: Washrooms could be cleaner

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture
Shopping

16 August 2010 Customer would recommend this property

Liked: Very clean. Friendly staff.

Disliked: Rustical Breakfast, no 2 Bed arrangements. Slow internetcorner.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Lars Johansson

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture
Shopping

16 August 2010 Lars would recommend this property

Liked: Very good atmosphere and people

Disliked: Some complications with the booking

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Monica Reinwald

Alone

16 August 2010 Monica would recommend this property

Liked: The property was very clean and well-maintained. I felt very safe while in the hostel, which was important since I was a solo traveler. The hostel also provided a free breakfast, which was simple but nice.

Disliked: The internet was only accessible in the dining room and game area; it would have been nice to have access to it in the bedroom as well.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sports, adventure or outdoor activities
City break
Sightseeing & culture
Partying / nightlife

14 August 2010 Customer would recommend this property

Liked: de locatie was erg mooi, een goede buurt, het hostel zag er mooi en verzorgd uit.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

13 August 2010 Customer would recommend this property

Liked: Breakfast included.

Disliked: No lifts!

71.4%
Atmosphere - 100% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 100%

Abhishek Bagri

With my spouse / partner

Sports, adventure or outdoor activities
Family Holiday
Partying / nightlife
Romantic getaway
Shopping

12 August 2010

Liked: It was very well located and very clean.

Disliked: The property is far from the station, the stairs were very inconvenient to get the luggage up and the staff was not very friendly.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

matteo catellani

With friends / other travellers

Shopping

11 August 2010 matteo would recommend this property

Liked: value for money

Disliked: nothing

54.3%
Atmosphere - 100% Staff - 20% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture
Shopping

10 August 2010

Liked: - nice lounge with tv and internet cafe included

Disliked: - breakfast was really miserable compared to other hostels in London i already know - staff told us wrong information (no bus between hostel and bus shuttle station the airport -> had to take an expensive cab to get there in time, otherwise we would have missed our flight!!) - only staff from other countries, no citizens (citizens often know their own city better)

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Nicolas Oser

With my spouse / partner

Sightseeing & culture
Partying / nightlife
Shopping

09 August 2010 Nicolas would recommend this property

Liked: This hostel has to be recommended because of very friendly staff, nice and clean rooms and a perfect initial position to visit this wonderful city! For my three days, it was like my home!Greetz

Disliked: nothing


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