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Reviews of Palmers Lodge - Swiss Cottage London Hostel

40 College Crescent, Swiss Cottage, London, England

Atmosphere 94%

Cleanliness 91%

Facilities 89%

Location 90%

Safety 88%

Staff 94%

Value 89%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • BBQ
  • Bar
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Cafe
  • Ceiling fan
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Outdoor Terrace
  • Parking
  • Pool Table
  • Postal Service
  • Reading Light
  • Restaurant
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wii

Purchasable Extras

  • Breakfast 7.01USD
  • Towel 2.34USD

Important Information

Please note that from the 3rd of March 2014 we will be doing refurbishment works in the Bar and Restaurant areas so there will be some minor disruptions. We will still be offering the service as normal and the works should be complete by the 26th of March 2014

A 24 hours notice (from check in time) is required in order not to be charged for the night. The cancellation notice has to be sent by email too. Please note that PHOTO I.D. is required at check in. Under 18s must be accompanied by an over 18 adult booked into the same private room. All bookings require full payment at time of booking.



Special cancellation policy

“Please note that reservations for the night of the 31st December 2012 will be subject to a no-cancellation policy.”

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 94%

Cleanliness 91%

Facilities 89%

Location 90%

Safety 88%

Staff 94%

Value 89%

Showing 181-161 of 161 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Jan 2013

Travel Type:
Alone

Trip Type:
Events / festivals

Liked: Really enjoyed my stay the hostel is amazing !!

Disliked: None

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
08 Jan 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Visiting friends or family

Liked: The location of this hostel was great (if you are happy to navigate the tube). Curtains around every bunk bed was a great addition for extra privacy, and the bathrooms were kept very clean.

Disliked: There wasn't a lot of 'public' space for its size; the lounge was generally quite full. This is not a problem if you don't plan to spend much time at the hostel other than sleeping!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 60%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
06 Jan 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Nice proper beds. Even though it was a 28 bed dorm, the room was very big and the curtains basically meant you weren't really aware of the sheer number of people in the room. Bathroom was alright and security was high.

Disliked: The shower. Having to push the button repeatedly when washing hair is annoying. Also, the staff was not helpful. When I checked in they did not inform me where anything was.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
06 Jan 2013

Travel Type:
Alone

Trip Type:
Visiting friends or family, Work / volunteering

Liked: Spacious and very clean

Disliked: 1 pound charge for payments with cards

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
30 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Events / festivals, Partying / nightlife, Shopping, Sightseeing & culture, Visiting friends or family

Liked: Palmers Lodge is a great hostle, the room was big and clean, the staff was friendly and explained everything you wanted to know and the breakfast was much better than in other hostles. Furthermore it is great that you can use free internet.

Disliked: nothing... everyting was fine ;)

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
27 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Good curtains on each bunk so you don't get so disturbed by other dorm members. Friendly staff, great breakfast! Good directions on the email confirmation.

Disliked: Everything was great.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
20 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: All of the staff were really lovely and helpful, whether we wanted access to the female-only bathrooms, wanted recommendations on day tours to go to, or needed help getting a taxi to Heathrow early in the morning. Breakfast is simple, but provided! And the location, although not exactly in the center of the city, is easy to get to via the Tube and not far from the main sites at all. Free tea (!!!), multiple computers in the TV lounge, and movies + tons of people hanging out every night make for a very social environment.

Disliked: Staying in the 28-person room was OK, but not the most comfortable. A malodorous foot smell pervaded the room for a day or so, and there is usually some noise from people waking up, snoring, or going about their business at all times of day (get noise-canceling headphones or an ability to sleep through anything). Also, bring your own locks. The lockers were big enough to store backpacks in.

Customer would recommend this property


The property's response is

Hi there

Thank you for your review. We are pleased to read that you had what sounds like a really enjoyable time at our hostel. Apologies for the smelly room-mate, unfortunately that's something we couldn't do much about. The 28 bed dorm usually gets the best guest reviews despite if its size..

The Palmers Lodge Team

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
19 Dec 2012

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday

Liked: Friendly and courteous team members. Building had character. Private room was clean and cozy.

Disliked: No complaint about the hostel itself. Disappointed in the lack of courtesy and late night banging around and noises coming from adjacent room. Very inconsiderate.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
19 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Ols school feel of the place is nice. Plus bunk beds have curtains.

Disliked: Rooms are a lil dark though, and wifi doesn't reach the rooms.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
19 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Everything was very clean and staff were friendly

Disliked: Slightly overpriced for what it was

Customer would recommend this property


The property's response is

Hi there

Thank you for your review. We are happy to learn that you found everything to your satisfaction. Our hostel offers a higher standard of quality that the average youth hostel with no hidden extra charges. Also, you can get ridiculous low rates when you book our accommodation in advance.

The Palmers Lodge Team

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