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Reviews of Astor Queensway London Hostel

45 Queensborough Terrace, Bayswater, London, England

Atmosphere 90%

Cleanliness 82%

Facilities 82%

Location 95%

Safety 94%

Staff 99%

Value 94%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Cable TV
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Towels for hire
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 1.32USD
  • Towel 1.32USD

Important Information

• Free cancelation up to 24 hours before day of arrival
• Check-in - Anytime after 2pm. Check-out – Anytime before 10am
• Payment accepted in Cash or Debit/Credit Card
• 24-hour reception, anything you need come and ask at Reception!
• VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 90%

Cleanliness 82%

Facilities 82%

Location 95%

Safety 94%

Staff 99%

Value 94%

Showing 1-10 of 29 reviews

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
83% Overall Rating

Anonymous
22 Aug 2016

Travel Type:
With friends / other travellers

Trip Type:
City break, Events / festivals, Shopping, Sightseeing & culture

Age Range:
18-24

Liked: The were very friendly and they had most necessities for rent. Like padlocks and hairdryers.

Disliked: Most of it was properly cleaned except under the beds where there were huge amounts of dust and trash.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
24 Jun 2016

Travel Type:
Alone

Trip Type:
Business / conference

Age Range:
25-30

Liked: Location

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Apr 2016

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Sightseeing & culture

Age Range:
25-30

Liked: Amazing staff, clean rooms, cheap breakfast, friendly environment, great location, one of the best accommodation I have ever experienced during traveling :) This is the right choice! Go for it ;)

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 100%
80% Overall Rating

Anonymous
20 Nov 2015

Travel Type:
With friends / other travellers

Trip Type:
City break, Events / festivals, Sightseeing & culture

Liked: The staff are friendly and welcoming. The location is good, just a few minutes walk from the tube. Clean, good value for money. The luggage room is handy for leaving gear in before check-in/late departure.

Disliked: The 6-bed ensuite dorm was quite small, but I think that is normal for London. A bigger issue was that the building in general is not very modern. Our dorm only had 2 power outlets which were in high demand and not secured in a locker. The bathrooms had no power/shaver sockets. The underbed baskets had a locking option but they would have required a long padlock (which were available from reception for a deposit). On the plus side there are small lockers at reception for valuables which also needed a padlock.

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
16 Nov 2015

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday

Liked: Good location, nice staff, clean rooms. Nice price. Would recommend to friends!

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
83% Overall Rating

Anonymous
22 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: Great customer service by the staff, very helpful in providing useful tips. Also great location.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
15 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Nice staffs and great location!

Disliked: Facilities are a bit old, but fare enough for the cost.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
09 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture, Visiting friends or family

Liked: I really love the location and the staff are helpful. There is a lockable drawer under each bed for us, and it is very considerate and useful. It helps in a great deal when we pack and especially I lived for a few days.

Disliked: There are noises (people partying) but it is acceptable

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
11 Jul 2015

Travel Type:
Alone

Trip Type:
City break

Liked: The Tube (Queensway and Baywater stations) were literally around the corner and the bus stop was at the end of the street as well. furthermore it was just across the street from Kensington Gardens. The property itself was lovely, quiet (although it was full as expected in London in July) and the staff was very nice)

Disliked: the long waiting time for the room after check in (1.5 hours is too long, even for a Saturday afternoon) You may have had a lot of check outs but I think the cleaners did not prioritze the rooms and instead just cleaned them in the normal routine.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
09 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture

Liked: Good location and very helpful staff. I had to cancel a night one night of my booking and they were completely flexible and lovely about it.

Disliked: The stairs! We were on the top floor and it was a mission getting our bags up the stairs.

Customer would recommend this property

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