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Reviews of Astor Queensway London Hostel

45 Queensborough Terrace, Bayswater, London, England

Atmosphere 90%

Cleanliness 83%

Facilities 82%

Location 95%

Safety 94%

Staff 99%

Value 94%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Cable TV
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Towels for hire
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 1.30USD
  • Towel 1.30USD

Important Information

• Free cancelation up to 24 hours before day of arrival
• Check-in - Anytime after 2pm. Check-out – Anytime before 10am
• Payment accepted in Cash or Debit/Credit Card
• 24-hour reception, anything you need come and ask at Reception!
• VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 90%

Cleanliness 83%

Facilities 82%

Location 95%

Safety 94%

Staff 99%

Value 94%

Showing 61-28 of 28 reviews

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 20%
  • Value - 60%
60% Overall Rating

Anonymous
16 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Location is good. Rooms not overly huge and weird.

Disliked: This place is poorly staffed by people who seem to have no idea at all what is going on. They will also charge you for every little bit of money they can get out of you- 5 quid to buy (not rent) a towel, 5 quid for a day of WiFi (which you can't actually get in the rooms, btw. So how useful is that?).Washing machine, half of the safes, wifi didn't actually work, all in a 12 hour span.Luggage room had been locked with a padlock that no one at the hostel had keys for.List could continue- but this place was a disorganized nightmare- I would never stay here again.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
13 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: The location is great, the staff are very friendly and helpful. Beds are pretty comfortable, and there are lockers underneath them, which is nice (though some of them squeak!). Well-equipped kitchen--we made dinner a couple times and it got pretty busy down there. Hot showers. The provided breakfast is pretty basic, but it's good enough. I'll definitely stay here again.

Disliked: You have to pay for internet. Most rooms are up several flights of stairs--no lift. The place could be a little cleaner, but I've definitely seen much worse.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
06 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Shopping

Liked: Good location, 15 min by foot to Oxford street. Friendly and helpfull staff.

Disliked: Just one thing. I booked place for two people before 3 months, and at first night we was in different rooms.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
30 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: The staff, free breakfast, location next to Hyde Park and closeness to the Tube and a plethora of restaurants and shops.

Disliked: Hardly anything, except that you had to pay for wifi.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
83% Overall Rating

Anonymous
30 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife

Liked: Clean bedrooms and bathroom, nice breakfast, good location (easy to find) and friendly people staying there.

Disliked: Lack of plugs in the rooms. Being told to quieten down at 9pm on a Friday night.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
23 Mar 2012

Travel Type:
Alone

Trip Type:
City break, Partying / nightlife, Shopping

Liked: I liked the combination of the good location and the very good price, and the fact that linnen and breakfast was included in the price.

Disliked: The light in the ceiling didn't work and there was a small cockroach in the bathroom, but considering what I had paid to stay there I wasn't too worried.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
83% Overall Rating

Anonymous
15 Mar 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: location

Disliked: no free wifi

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 20%
66% Overall Rating

Anonymous
11 Feb 2012

Travel Type:
With my spouse / partner

Trip Type:
City break

Liked: Location and Staff

Disliked: For a private room as expensive as a hotel but nowhere near as good. Room was not clean- rubbish under bed and could not drink tea or coffee as mugs filthy. Bunk beds were bit of dissappointment in a private room. All things you might expect in dorms but would expect more in private rooms. There were plenty of other options of hotels in this price range that I would go for next time.

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
04 Feb 2012

Travel Type:
Alone

Trip Type:
Business / conference

Liked: great location, overall very clean and I also like the cosy atmosphere in the lounge area. Great value too.

Disliked: Some Staff appeared to lack basic cumstomer service skills but generally friendly. My key card kept on failing to work so had to be re-swiped at reception each time which was rather annoying since my room was on the 6th floor!!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
80% Overall Rating

Anonymous
25 Jan 2012

Travel Type:
With my spouse / partner

Trip Type:
City break, Sightseeing & culture

Liked: Friendly staff, nice surroundings (close to Kensigton Gardens) with easy access to the city center and to shops / restaurants / etc. Room was small but clean and efficient...

Disliked: Kitchen and dining area a bit small at meal times (even off-season).

Customer would recommend this property

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