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Reviews of Astor Queensway London Hostel

45 Queensborough Terrace, Bayswater, London, England

Atmosphere 90%

Cleanliness 83%

Facilities 82%

Location 95%

Safety 94%

Staff 98%

Value 91%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Cable TV
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Towels for hire
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 1.57USD
  • Towel 1.57USD

Important Information

• Free cancelation up to 24 hours before day of arrival
• Check-in - Anytime after 2pm. Check-out – Anytime before 10am
• Payment accepted in Cash or Debit/Credit Card
• 24-hour reception, anything you need come and ask at Reception!
• VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 90%

Cleanliness 83%

Facilities 82%

Location 95%

Safety 94%

Staff 98%

Value 91%

Showing 51-36 of 36 reviews

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
28 Jul 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Staff is very friendly

Disliked: Early check-out (10pm)

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
18 Jun 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very good location. Nice staff, good facilities (including wifi, tv room, kitchen, and laundry)

Disliked: Toilets were tiny. And the shower in the shared room of 4 had nothing but a curtain (which didn't close completely) to block you from the rest of the room - you were showering pretty much in front of everyone in your room. There was one shared shower a floor above mine but this was often busy.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
07 Jun 2012

Travel Type:
Alone

Trip Type:
Partying / nightlife

Liked: Everything...Apsolutely Everything...

Disliked: Nothing...Really...

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
24 May 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: A lot of fun and a great location in zone 1. Really close to Hyde park where one can just chill, shops and restaurants.

Disliked: Stairs!!! The luggage room is up several flights of stairs, and the key cards don't always work so you have to walk all the way back down to reception and up again just to get in your room! Wish the wifi was free!

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
24 Apr 2012

Travel Type:
Alone

Trip Type:
Partying / nightlife, Sightseeing & culture

Liked: Friendly and fun staff! Free bread, kitchen open till 1am. Good location.

Disliked: No elevator; wifi not free.

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 20%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 40%
54% Overall Rating

Anonymous
18 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Breakfast was OK.

Disliked: No power socket in the room, bathroom in really bad condition.

57% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 100%
  • Safety - 80%
  • Staff - 20%
  • Value - 40%
57% Overall Rating

Anonymous
16 Apr 2012

Travel Type:
Alone

Trip Type:
City break, Events / festivals, Partying / nightlife, Relaxation / spa, Shopping, Sightseeing & culture

Liked: The neighborhood and the architecture.

Disliked: The useless staff, the politics behind obtaining a wireless internet connection, their outdated tools for customer service, etc.

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 20%
  • Value - 60%
60% Overall Rating

Anonymous
16 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: Location is good. Rooms not overly huge and weird.

Disliked: This place is poorly staffed by people who seem to have no idea at all what is going on. They will also charge you for every little bit of money they can get out of you- 5 quid to buy (not rent) a towel, 5 quid for a day of WiFi (which you can't actually get in the rooms, btw. So how useful is that?).Washing machine, half of the safes, wifi didn't actually work, all in a 12 hour span.Luggage room had been locked with a padlock that no one at the hostel had keys for.List could continue- but this place was a disorganized nightmare- I would never stay here again.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
13 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: The location is great, the staff are very friendly and helpful. Beds are pretty comfortable, and there are lockers underneath them, which is nice (though some of them squeak!). Well-equipped kitchen--we made dinner a couple times and it got pretty busy down there. Hot showers. The provided breakfast is pretty basic, but it's good enough. I'll definitely stay here again.

Disliked: You have to pay for internet. Most rooms are up several flights of stairs--no lift. The place could be a little cleaner, but I've definitely seen much worse.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
06 Apr 2012

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Shopping

Liked: Good location, 15 min by foot to Oxford street. Friendly and helpfull staff.

Disliked: Just one thing. I booked place for two people before 3 months, and at first night we was in different rooms.

Customer would recommend this property

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