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Reviews of Astor Queensway

Hostel | 45 Queensborough Terrace, Bayswater, London, England W23SY

83.3% Overall Rating

516 out of 610 customers would recommend this property

Recent review (27/06/2014)

Sarah Julie Saabye Nielsen thinks…

"You were actually able to open the windows!!! And the rooms were bigger than other hostels (I was in a room for 8 people). The staff were amazing!!! So kind and helpfull. It was like meeting…"

Read all Astor Queensway reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Linen
  • Towel

Important Information

As we are a youth hostel, we do have to enforce our age policy of 18-35 years. Please, also be aware that the first nights accommodation will be charged to the credit card provided as a deposit. We do not accept group bookings of over 8 people so please contact the groups department if you are booking a group!

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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83.3%

Overall Rating

516 out of 610 HostelBookers customers said that they would recommend 'Astor Queensway'

Atmosphere
83.2%
Location
88.0%
Facilities
80.0%
Cleanliness
74.4%
Staff
93.6%
Value
80.8%
Safety
83.2%
Refine your results Showing 367 of 465 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 14 | 15   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

22 August 2011 Customer would recommend this property

Liked: Everything

Disliked: /

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Estefania Veira

Alone

Sightseeing & culture
Visiting friends or family

19 August 2011 Estefania would recommend this property

Liked: Excellent location.

Disliked: I was on the 5th floor and had a big bag. Had to carry it upstairs. It really didn't bother me, but I can see how it can annoy other peple. Aside from that, the hostel is very comfortable -for people who like staying in hostels-, the location is perfect, close to Notting Hill and close to the underground. Staff was helpful. I'd recommend it.

34.3%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 20%
Location - 80% Cleanliness - 40% Value - 20%

Erin Riley

Alone

Backpacking / gap year
Events / festivals
Sightseeing & culture

17 August 2011

Liked: The location was okay, within a short distance from Queensway tube station. Bayswater station was closed, but this is obviously not the hostel's fault.

Disliked: Pretty much everything? This hostel is awful. Rude and incompetent staff, facilities were dirty, cramped and falling apart. Rooms were stuffy and poorly maintained and I felt unsafe the entire time I was there. No attempt was made to regulate guest behaviour which may not be a problem for some, but I don't know many who would be keen on walking in on public masturbation. The provided breakfasts had extremely limited selection and the kitchen is not always open. The "secure" luggage compartments are not secure at all, and I had an incident of my compartment being opened with no difficulty whatsoever while I slept. I left a day early, and it tainted my whole London experience. The worst part of my UK trip.

20.0%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 20% Cleanliness - 20% Value - 20%

Leandro de Santana

Alone

Partying / nightlife
Sightseeing & culture

17 August 2011

Liked: Nothing

Disliked: Everything. The hostel is dirty, unsafe, in a very dark location, the atmosphere is tense... really a unpleasant stay.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

17 August 2011 Customer would recommend this property

Liked: Good location. Clean.

Disliked: Rooms were stuffy as there was no air circulation. They also messed up my reservation and had to switch rooms after the first night. This also happened to other people staying at this hostel.

60.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

City break
Events / festivals
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

16 August 2011 Customer would recommend this property

Liked: The location

Disliked: the lack of cleanliness

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Visiting friends or family

16 August 2011 Customer would recommend this property

Liked: Great location, friendly staff, good value for money

Disliked: nothing really relevant but some more plugs in the 8 dorms room and some light close each bed would make the room perfect

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Sports, adventure or outdoor activities

15 August 2011 Customer would recommend this property

Liked: Good location. it's very close to Queensway tube station.

Disliked: -

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 August 2011 Customer would recommend this property

Liked: it is worthy, and they clean every day.

Disliked: The rooms are very small, and the shower has a curtains that it is old and with mushrooms

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Artur Ventura

With my spouse / partner

Backpacking / gap year

08 August 2011 Artur would recommend this property

Liked: Hostel very good with breakfast, well located, with all necessary assistance for the trip, with cheap internet, free lockers, kitchen 24 hours, everything is good.

Disliked: I have nothing to complain.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Shopping

06 August 2011 Customer would recommend this property

Liked: near the underground station

Disliked: the luggage room seems not very safety

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

05 August 2011 Customer would recommend this property

Liked: The Hostel is not the biggest which is brilliant, because the atmosphere was friendly and you got to know a lot of people. The ensuite room was clean, the facilities cleaned regularly. There was also the possibility to spend the evening at home watching movies or reading. Kitchen facilities were also good. Two fridges to put your things in.

Disliked: A pitty that the window did not open more, because it was quite warm in the room at night. The breakfast room could have been a bit bigger to accomodate more people.

54.3%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

03 August 2011 Customer would recommend this property

Liked: Good location.

Disliked: Small rooms, internet is not free, no good lockers, poor coffebreak if you arrive after 9h30.

51.4%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

City break
Sightseeing & culture

03 August 2011

Liked: Good location with access to Central Line.

Disliked: They make you buy, instead of borrow, towels and padlocks for ridiculous prices. There really isn't reason not to use a deposit system except to extort a little extra money from their patrons.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

02 August 2011 Customer would recommend this property

Liked: atmosphere

Disliked: nothing

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mert Mercan

With friends / other travellers

Sightseeing & culture

01 August 2011 Mert would recommend this property

Liked: Very good for that price. It was one of the cheapest hostel I've found in London, although it has perfect place. Very near to underground and Hyde Park. The staff were lovely, and the breakfest was free and good enough. I would recommend this place for sure.

Disliked: Nothing to dislike. Everything was more than my expectations.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break

01 August 2011 Customer would recommend this property

Liked: Location is Pefect. Hyde Park at the end of the street

Disliked: The rooms were quite warm at night.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

Alone

Work / volunteering

01 August 2011

Liked: they had breakfast

Disliked: but the breakfast was very simple!

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Samuel Gardner

Alone

Sightseeing & culture

31 July 2011 Samuel would recommend this property

Liked: big lock boxes

Disliked: few power outlets

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

SILVIA ESCRUELA MARTOS

With friends / other travellers

Events / festivals

28 July 2011 SILVIA would recommend this property

Liked: price, room, location

Disliked: small common room and kitchen

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

26 July 2011 Customer would recommend this property

Liked: good location

Disliked: shower

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Jeverson Zanini

With friends / other travellers

Backpacking / gap year

25 July 2011 Jeverson would recommend this property

Liked: It's a real hostel! You feel very comfortable there! Like if the place were yours.. the staff is young and friendly!

Disliked: The internet is not totally free.. they give you a card which allows you to use for 40 minutes, after that, you have to pay.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife

25 July 2011 Customer would recommend this property

Liked: The Staff, the kitchen (partyes), and special the location.

Disliked: The bathrooms.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

25 July 2011 Customer would recommend this property

Liked: friendliness of the people/stuff

Disliked: toillets were too small, i didn't like the shower cause you cannot adjust it

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

16 July 2011 Customer would recommend this property

Liked: The basic facilities are ok, helpful staff and clean environment. The location is quite good where the streets nearby is full of shops and restaurant.

Disliked: 6 bed ensuite is little bit crowded, beds are too short. Bathing area is small that can barely turn around!


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