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Reviews of Astor Queensway

Hostel | 45 Queensborough Terrace, Bayswater, London, England W23SY

81.3% Overall Rating

502 out of 596 customers would recommend this property

Recent review (24/09/2013)

"Really friendly staff and great atmospere. There were basically no extra charges for anything, and they would help you with everything they could. Started feeling like a second home after just a few days!"

Read all Astor Queensway reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Washing machines
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

As we are a youth hostel, we do have to enforce our age policy of 18-35 years. Please, also be aware that the first nights accommodation will be charged to the credit card provided as a deposit. We do not accept group bookings of over 8 people so please contact the groups department if you are booking a group!

Group booking?

Group of 15 or more traveling to London?

Contact us directly

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81.3%

Overall Rating

502 out of 596 HostelBookers customers said that they would recommend 'Astor Queensway'

Atmosphere
78.4%
Location
88.0%
Facilities
72.8%
Cleanliness
75.2%
Staff
94.4%
Value
77.6%
Safety
82.4%
Refine your results Showing 360 of 451 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | … | 14 | 15   Next
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85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Sports, adventure or outdoor activities

15 August 2011 Customer would recommend this property

Liked: Good location. it's very close to Queensway tube station.

Disliked: -

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 August 2011 Customer would recommend this property

Liked: it is worthy, and they clean every day.

Disliked: The rooms are very small, and the shower has a curtains that it is old and with mushrooms

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Artur Ventura

With my spouse / partner

Backpacking / gap year

08 August 2011 Artur would recommend this property

Liked: Hostel very good with breakfast, well located, with all necessary assistance for the trip, with cheap internet, free lockers, kitchen 24 hours, everything is good.

Disliked: I have nothing to complain.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Shopping

06 August 2011 Customer would recommend this property

Liked: near the underground station

Disliked: the luggage room seems not very safety

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

05 August 2011 Customer would recommend this property

Liked: The Hostel is not the biggest which is brilliant, because the atmosphere was friendly and you got to know a lot of people. The ensuite room was clean, the facilities cleaned regularly. There was also the possibility to spend the evening at home watching movies or reading. Kitchen facilities were also good. Two fridges to put your things in.

Disliked: A pitty that the window did not open more, because it was quite warm in the room at night. The breakfast room could have been a bit bigger to accomodate more people.

54.3%
Atmosphere - 20% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

03 August 2011 Customer would recommend this property

Liked: Good location.

Disliked: Small rooms, internet is not free, no good lockers, poor coffebreak if you arrive after 9h30.

51.4%
Atmosphere - 40% Staff - 60% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

City break
Sightseeing & culture

03 August 2011

Liked: Good location with access to Central Line.

Disliked: They make you buy, instead of borrow, towels and padlocks for ridiculous prices. There really isn't reason not to use a deposit system except to extort a little extra money from their patrons.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

02 August 2011 Customer would recommend this property

Liked: atmosphere

Disliked: nothing

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Mert Mercan

With friends / other travellers

Sightseeing & culture

01 August 2011 Mert would recommend this property

Liked: Very good for that price. It was one of the cheapest hostel I've found in London, although it has perfect place. Very near to underground and Hyde Park. The staff were lovely, and the breakfest was free and good enough. I would recommend this place for sure.

Disliked: Nothing to dislike. Everything was more than my expectations.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break

01 August 2011 Customer would recommend this property

Liked: Location is Pefect. Hyde Park at the end of the street

Disliked: The rooms were quite warm at night.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

Alone

Work / volunteering

01 August 2011

Liked: they had breakfast

Disliked: but the breakfast was very simple!

71.4%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Samuel Gardner

Alone

Sightseeing & culture

31 July 2011 Samuel would recommend this property

Liked: big lock boxes

Disliked: few power outlets

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

SILVIA ESCRUELA MARTOS

With friends / other travellers

Events / festivals

28 July 2011 SILVIA would recommend this property

Liked: price, room, location

Disliked: small common room and kitchen

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

26 July 2011 Customer would recommend this property

Liked: good location

Disliked: shower

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Jeverson Zanini

With friends / other travellers

Backpacking / gap year

25 July 2011 Jeverson would recommend this property

Liked: It's a real hostel! You feel very comfortable there! Like if the place were yours.. the staff is young and friendly!

Disliked: The internet is not totally free.. they give you a card which allows you to use for 40 minutes, after that, you have to pay.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Partying / nightlife

25 July 2011 Customer would recommend this property

Liked: The Staff, the kitchen (partyes), and special the location.

Disliked: The bathrooms.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

25 July 2011 Customer would recommend this property

Liked: friendliness of the people/stuff

Disliked: toillets were too small, i didn't like the shower cause you cannot adjust it

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

16 July 2011 Customer would recommend this property

Liked: The basic facilities are ok, helpful staff and clean environment. The location is quite good where the streets nearby is full of shops and restaurant.

Disliked: 6 bed ensuite is little bit crowded, beds are too short. Bathing area is small that can barely turn around!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

15 July 2011 Customer would recommend this property

Liked: Great Location! Very friendly staff. Very positive experience. yummy breakfast.

Disliked: I can't think of anything I didn't like!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

15 July 2011 Customer would recommend this property

Liked: It was an old buliding but really nice, good location, easy to get anywhere in london. Staff were really helpfull and friendly.

Disliked: nothing really, would have been nice to have locks provided.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Shantelle Kerwin

With friends / other travellers

Events / festivals

11 July 2011 Shantelle would recommend this property

Liked: Great location, friendly and helpful staff. Loved it!

Disliked: N/A

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Shantelle Kerwin

With friends / other travellers

Events / festivals

11 July 2011 Shantelle would recommend this property

Liked: The staff were very friendly and helpful, and the location is amazing! Walked from the hostel through Hyde Park to most of our sight-seeing destinations - saved heaps on public transport!

Disliked: N/A

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Events / festivals
Shopping
Sightseeing & culture

11 July 2011

Liked: It was close to the tube station. Our favourite receptionist was super helpful.

Disliked: We were in a four-bed dorm with two guys we didn't know (we're two girls), and although there was a shower in the room, there was only a shower curtain separating us and the strange, snoring men with whom we were sharing. There was no toilet on our floor, and the one on the floor below didn't even have a sink in it. The staircases were very narrow and steep. The beds, although a lot more comfortable than sleeping in Trafalgar Square (which we did for two nights ;)) were still not very comfortable, and whenever someone moved, the whole bunk bed moved. It didn't seem particularly clean (not that it was super unclean either). For that much money a night you could find somewhere better.

57.1%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

Alone

Backpacking / gap year

08 July 2011

Liked: good location

Disliked: Some of the staff were really rude and not at all helpful when I check in and asked questions. They acted like it was an inconveinence that I was there talking to them. The atmosphere is not one of openness and fun, not one of the better hostels I've stayed at.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

07 July 2011

Liked: this hostel has a fantastic location just walking distance from Kensington gardens, two tube stations, and a street full of stores and restaurants.

Disliked: they put us in the worst room I've ever stayed in. There were four people crammed into the smallest possible space on the sixth floor without an elevator. Additionally, the room was suffocatingly hot and a staff member admitted it was the "smallest and hottest room in the building.". Yet, there was n fan provided or help trying to keep the room cool. The windows were even restricted from opening very far so it was near impossible to get cold air.


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