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Reviews of Astor Queensway London Hostel

45 Queensborough Terrace, Bayswater, London, England

Atmosphere 87%

Cleanliness 82%

Facilities 81%

Location 97%

Safety 93%

Staff 98%

Value 93%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Cable TV
  • Common Room
  • Free City Maps
  • Free Internet Access
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Safe Deposit Box
  • Steam room
  • Tea/Coffee Making Facilities
  • Towels for hire
  • Vending Machines
  • Washing machine

Purchasable Extras

  • Breakfast 1.25USD
  • Towel 1.25USD

Important Information

• Free cancelation up to 24 hours before day of arrival
• Check-in - Anytime after 2pm. Check-out – Anytime before 10am
• Payment accepted in Cash or Debit/Credit Card
• 24-hour reception, anything you need come and ask at Reception!
• VALID government issued ID required to stay with us, and ALL guests must be between 18-40 YEARS

Please Note: if you do not give notice to cancel, the first night will be charged to the credit card used to make the booking.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to London?

Contact us directly

Atmosphere 87%

Cleanliness 82%

Facilities 81%

Location 97%

Safety 93%

Staff 98%

Value 93%

Showing 11-20 of 31 reviews

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
83% Overall Rating

Anonymous
22 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture, Visiting friends or family

Liked: Great customer service by the staff, very helpful in providing useful tips. Also great location.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
15 Oct 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Nice staffs and great location!

Disliked: Facilities are a bit old, but fare enough for the cost.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
89% Overall Rating

Anonymous
09 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture, Visiting friends or family

Liked: I really love the location and the staff are helpful. There is a lockable drawer under each bed for us, and it is very considerate and useful. It helps in a great deal when we pack and especially I lived for a few days.

Disliked: There are noises (people partying) but it is acceptable

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
11 Jul 2015

Travel Type:
Alone

Trip Type:
City break

Liked: The Tube (Queensway and Baywater stations) were literally around the corner and the bus stop was at the end of the street as well. furthermore it was just across the street from Kensington Gardens. The property itself was lovely, quiet (although it was full as expected in London in July) and the staff was very nice)

Disliked: the long waiting time for the room after check in (1.5 hours is too long, even for a Saturday afternoon) You may have had a lot of check outs but I think the cleaners did not prioritze the rooms and instead just cleaned them in the normal routine.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
09 Jul 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture

Liked: Good location and very helpful staff. I had to cancel a night one night of my booking and they were completely flexible and lovely about it.

Disliked: The stairs! We were on the top floor and it was a mission getting our bags up the stairs.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
21 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Liked: This hostel provides an amazing social atmosphere due to its large common rooms and nightly social activities. The staff was really helpful and friendly as well, I can't wait to come back in the near future!

Disliked: The rooms were a little cramped and hot, but the social scene and friendly staff make up for these small flaws.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 May 2015

Travel Type:
Alone

Trip Type:
Business / conference, City break

Liked: Relatively good breakfast including freshly baked buns. Decent pans to cook. And for the rest it is like any good hostel.

Disliked: Of the six bunkbed lockers (at the bottom) that were in the room, only 4 could be used because two were trapped between the other beds.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 May 2015

Travel Type:
Alone

Trip Type:
Work / volunteering

Liked: Great value for money

Disliked: Alot of stairs!

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
24 Apr 2015

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: The staff is very nice, they help you all the time. The breackfast it is perfect.

Disliked: There its a few bathrooms in all the hostel.

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
23 Apr 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Very helpful staff and nice building. Our room was pretty small, but it's okay. After all, it is a hostel.

Customer would recommend this property

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