Reviews of Gainsborough Lodge
39 Massetts Road, Horley, Surrey London - Gatwick, England RH6 7DT
54 out of 68 HostelBookers customers said that they would recommend 'Gainsborough Lodge'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
Refine your results Showing 51 of 55 reviews 1 | 2 | 3 Next
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
30 June 2011 Customer would recommend this property
Liked: breakfast, location very close to the Gatwick airport
Disliked: /
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
John Neill
Alone
Backpacking / gap year
20 January 2011 John would recommend this property
Liked: For the price I got more than I bargained for considering it is so close to Gatwick. Comfortable, clean. Decent breakfast. Pick up and drop off t airport included, although I did have to wait half an hour for the pick up from the airport. I would recommend staying here is you are getting a flight to/ from Gatwick.
Disliked: Nothing
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 80% |
Customer review
Alone
Relaxation/spa
03 January 2011 Customer would recommend this property
Liked: location
Disliked: breakfast
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 100% |
Viviane Laudelino Vieira
With my spouse / partner
Shopping
05 November 2010 Viviane would recommend this property
Liked: The bedrrom and breakfast are great
Disliked: It's possible arrive there only by taxi or transfer. We arrived in the night and we didn't find the place to take the transfer.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Katy Marie Kinsey
With friends / other travellers
16 August 2010 Katy Marie would recommend this property
Liked: Location and value for money
Disliked: Katy Marie left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Sports, adventure or outdoor activities
Sightseeing & culture
Family Holiday
Visiting friends or family
Romantic getaway
08 July 2010 Customer would recommend this property
Liked: The staff was rather nice and even allowed us to print our boarding passes fro free in their office. If flying in or out of Gatwick and needing a place to stay, this is an affordable option that worked out well for us.
Disliked: The room locks didn't seem particularly secure and the shower/bathroom was fashioned out of a closed and was rather small.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 80% | Value - | 60% |
Customer review
22 June 2010 Customer would recommend this property
Liked: It was very close to the airport which was great :-)
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
17 June 2010 Customer would recommend this property
Liked: Close to airport, good value for money
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 60% | Facilities - | 40% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 40% | Value - | 60% |
Customer review
18 May 2010
Liked: + Close to Gatwick airport, free shuttle avail, cheap.- Commanding & non-friendly tone. Outdoor area almost not held at all. Garbage spread around the area. Temperature regulator in shower is not safe.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Andrew Craig
17 May 2010 Andrew would recommend this property
Liked: Location is great for the airport, very close to the train. Only bad point was the shower changing temperature every few seconds and the bathroom feeling like a port-a-loo. Room itself was smallish but comfortable. Free wifi.
Disliked: Andrew left no negative feedback.
| Atmosphere - | 20% | Staff - | 20% | Facilities - | 20% | Safety - | 60% |
| Location - | 20% | Cleanliness - | 60% | Value - | 20% |
Customer review
10 May 2010
Liked: I have stayed at many hostels and this place was the worst for service. This is one of few negative feedbacks that I have left. They were rude as soon as I walked in the door. I tried to pay with cash and they would not give me a receipt, then I tried to pay with Visa and they said they would just bill my credit card from the reservation so it will be a surprise as to what the bill will be. It was like pulling teeth to get them to drop me off at the airport even though they state that there is free shuttle service to the airport. They tried to get me to take the train. Breakfast was just cereal and toast contrary to their description on this website. You would be waisting your time and money if you stay here.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
12 February 2010 Customer would recommend this property
Liked: nearness to the airport. it is quite neat and homely. and the general atmosphere surrounding the place impressed me a lot. the services are fabulous. it is worth being recommended to friends.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 80% | Value - | 80% |
Customer review
11 January 2010 Customer would recommend this property
Liked: very cheap and convenient
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 20% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 60% | Value - | 40% |
Nadja-Rebecca Haefeli
07 January 2010
Liked: airport pick up
Disliked: Nadja-Rebecca left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
fernandez ribera maria nieves
04 January 2010 fernandez ribera would recommend this property
Liked: All their activities and the services.
Disliked: fernandez ribera left no negative feedback.
| Atmosphere - | 60% | Staff - | 20% | Facilities - | 40% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 60% | Value - | 40% |
Customer review
25 December 2009
Liked: we were at the breakfast room at 8:50 on a Sunday morning but were told that we are too late for the breakfast!! so it is quiet inconvenient for us if not for the many and the stuff wasnt the most helful either.
Disliked: Customer left no negative feedback.
| Atmosphere - | 60% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Antonio Lambe
24 December 2009 Antonio would recommend this property
Liked: That is was quiet and warm. This opportunity for feed-back is appreciated. But it is disappointing that Hostelbookers is evidently only interested in what guests liked.
Disliked: Antonio left no negative feedback.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 40% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 80% | Value - | 60% |
Oleg Pridiuk
07 December 2009
Liked: Helpful staff, awful food, mediocre location (far from airport, 5-10p for a taxi), tiny rooms, internet only in the lobby
Disliked: Oleg left no negative feedback.
| Atmosphere - | 40% | Staff - | 80% | Facilities - | 40% | Safety - | 40% |
| Location - | 40% | Cleanliness - | 40% | Value - | 60% |
Customer review
30 November 2009
Liked: + Shuttleservice
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 100% | Value - | 80% |
Customer review
26 November 2009 Customer would recommend this property
Liked: The completeness for a hostel.
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Erik Shuttlesworth
22 November 2009 Erik would recommend this property
Liked: It is close to a bus stop and has a good breakfast selection.
Disliked: Erik left no negative feedback.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 40% | Safety - | 40% |
| Location - | 100% | Cleanliness - | 100% | Value - | 20% |
Customer review
16 November 2009
Liked: It was very convenient for airport
Disliked: Customer left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Customer review
21 October 2009 Customer would recommend this property
Liked: The transportation service is very helpful
Disliked: Customer left no negative feedback.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 100% | Value - | 80% |
Customer review
10 October 2009 Customer would recommend this property
Liked: Nice and relaxed place. Perfect for my single night stay between flights.
Disliked: Customer left no negative feedback.
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 60% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 20% | Value - | 40% |
Customer review
07 October 2009
Liked: The breakfast
Disliked: Customer left no negative feedback.
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
