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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

82.9% Overall Rating

582 out of 639 customers would recommend this property

Recent review (28/06/2015)

Douglas Oxer thinks…

"Exellent value for money and in a ideal location for transport and the Cathedrals."

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.12

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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82.9%

Overall Rating

582 out of 639 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.0%
Location
93.6%
Facilities
79.2%
Cleanliness
71.2%
Staff
90.4%
Value
78.4%
Safety
79.2%
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88.6%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

graham keegan

Alone

Work / volunteering

02 July 2015 graham would recommend this property

Liked: Its location and a good breakfast.

Disliked: Can,t think of anything

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Douglas Oxer

Alone

Work / volunteering

28 June 2015 Douglas would recommend this property

Liked: Exellent value for money and in a ideal location for transport and the Cathedrals.

Disliked: Finding the rooms is a bit difficult.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

27 June 2015 Customer would recommend this property

Liked: Good location and a cute cat to play with

Disliked: Very dirty-bugs in sugar pots, mold in showers

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Visiting friends or family

24 June 2015 Customer would recommend this property

Liked: great staff who organised mon -film night, tues- free soup night, offered me a coffee when I was waiting for my taxi to the airport

Disliked: sharing a dorm isn't anyones idea of bliss but I had a budget to keep to and some room mates were more sociable than others

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

18 June 2015 Customer would recommend this property

Liked: Location

Disliked: Charge for late check out

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Jessica Nemire

With friends / other travellers

Sightseeing & culture

10 June 2015 Jessica would recommend this property

Liked: Great location and nice staff!

Disliked: Jessica left no negative feedback.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture

29 May 2015 Customer would recommend this property

Liked: Great location, beautiful building

Disliked: The staff was ok, but not more than that.

The property's response is...

68.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture

11 May 2015 Customer would recommend this property

Liked: Cool people stay there, the location is fairly good but the hill can be a bit much...

Disliked: En-suite bathrooms can be really annoying and become a problem if there are several people staying in one room and they don't even know each other, the room was very small for eight beds, the only good part of the hostel is the reception and the bar, the part where the rooms are looks rather old and in need of care, the hostel is quite pricy - then again I guess that's normal for Liverpool

The property's response is...

60.0%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

Alone

Visiting friends or family

09 May 2015

Liked: The building is beautiful and the location is convenient.

Disliked: The beds are horrible, like sleeping on springs with a sheet over it. The rooms are filthy, looking like they haven't been cleaned in weeks. The lockers don't lock, no matter what lock you have so your stuff can't be locked up during your stay. There is no one checking who comes and goes late at night.

The property's response is...

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Gabriel Cabral

With friends / other travellers

Sightseeing & culture

16 April 2015 Gabriel would recommend this property

Liked: Big Hostel, well located and good to know people

Disliked: Mattress wasn't too comfy. Weekends are noisy, but it's understandable

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

City break

07 April 2015 Customer would recommend this property

Liked: Valuable for money, great location, friendly staffs

Disliked: Toilets for community area is not enough

The property's response is...

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Santos Cejudo

With a large group / tour

Sightseeing & culture
Sports, adventure or outdoor activities

25 March 2015 Santos would recommend this property

Liked: Has been really nice and helpful for the entire group

Disliked: Nothing

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Moorea Thill

With friends / other travellers

Backpacking / gap year
Family Holiday
Visiting friends or family

08 March 2015 Moorea would recommend this property

Liked: The showers and bathroom were very clean. The common area with the bar is a fun place to hang out, and the location is so close to liverpool 1. The staff are so sweet and helpful.

Disliked: The wifi is absolutely terrible.

The property's response is...

77.1%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

DAVID ANDREA BIELSA

Alone

City break
Sightseeing & culture

05 March 2015 DAVID would recommend this property

Liked: The location was amazing

Disliked: The cleanness of the facilities

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

04 March 2015 Customer would recommend this property

Liked: Probs the best hostel i have ever stayed in in a while, I live in London now (havnt done the hostel thing lately mind)! Its more of a hotel than a hostel it was gorgeous! Common spaces and general atmosphere was fantastic great hostel.

Disliked: Customer left no negative feedback.

The property's response is...

48.6%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Visiting friends or family

01 March 2015

Liked: Not much, the location was pretty good.

Disliked: There was mold on the walls, it stank of paint as they recently painted the rooms but still had people stay in those rooms. The carpeted floor was absolutely disgusting. The whole place is very dark and damp, not nice at all. It feels creepy too. I would not recommend this place to anyone, DO NOT STAY THERE, it is horrible.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ashlea Gooding

Alone

City break

28 February 2015 Ashlea would recommend this property

Liked: Brilliant location, great hostel with very friendly and helpful staff, will definitely stay here again!

Disliked: Ashlea left no negative feedback.

The property's response is...

51.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 40% Value - 40%

Sofia cipollone

Alone

Sightseeing & culture

13 February 2015

Liked: Breakfast included

Disliked: The rooms were too small and it has almost no space between the beds. The beds aren't properly numbered and i spent like half and hour trying to find mine. The shower was good but the things you put there at the end are all wet.

The property's response is...

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

Alone

Sports, adventure or outdoor activities

11 February 2015 Customer would recommend this property

Liked: Friendly staff; not far from train station

Disliked: Lockers require a pretty large padlock to lock. Bathroom was dirty, sink was clogged and tap was loose

The property's response is...

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Gareth Williams

Alone

City break
Sightseeing & culture

07 January 2015 Gareth would recommend this property

Liked: The receptionist was very friendly and helpful, the room was clean and there was enough room to store clothes. Breakfast was included - lots of cereal, toast, juice & hot drinks. It is fairly central with a cinema and various bars nearby, and only about 20mins walk from the docks. My private room was v good value for money.

Disliked: At the time of my visit they did not have a working kitchen and so you couldn't buy any lunch/dinner from the hostel. It was a little bit noisy in the night as you could hear people talking in other rooms but this wasn't a big deal and it is to be expected in a hostel. I slept fine.

The property's response is...

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Michael Beattie

Alone

Backpacking / gap year
City break
Events / festivals
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

04 January 2015 Michael would recommend this property

Liked: Location is perfect, and staff were very approchable.

Disliked: Bathrooms were in some state. Disgusting wet mess.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

05 October 2014 Customer would recommend this property

Liked: Place was clean and staff were friendly

Disliked: Nothing to dislike

The property's response is...

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

YING HU

With friends / other travellers

Backpacking / gap year

19 September 2014

Liked: The location is good and staff are very friendly

Disliked: my room is not so clean and facilities are pretty old

The property's response is...

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Luke Brodie

With friends / other travellers

City break
Visiting friends or family

18 September 2014 Luke would recommend this property

Liked: Location was easy to access.

Disliked: Not enough variety of alcohol in the hostel bar.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Neil Benter

Alone

Backpacking / gap year
Sightseeing & culture

16 September 2014 Neil would recommend this property

Liked: The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too

Disliked: na

The property's response is...