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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

85.3% Overall Rating

568 out of 624 customers would recommend this property

Recent review (08/03/2015)

Moorea Thill thinks…

"The showers and bathroom were very clean. The common area with the bar is a fun place to hang out, and the location is so close to liverpool 1. The staff are so sweet and helpful."

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.97

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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85.3%

Overall Rating

568 out of 624 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
86.4%
Location
93.6%
Facilities
80.0%
Cleanliness
76.0%
Staff
96.0%
Value
83.2%
Safety
81.6%
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82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Santos Cejudo

With a large group / tour

Sightseeing & culture
Sports, adventure or outdoor activities

25 March 2015 Santos would recommend this property

Liked: Has been really nice and helpful for the entire group

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Moorea Thill

With friends / other travellers

Backpacking / gap year
Family Holiday
Visiting friends or family

08 March 2015 Moorea would recommend this property

Liked: The showers and bathroom were very clean. The common area with the bar is a fun place to hang out, and the location is so close to liverpool 1. The staff are so sweet and helpful.

Disliked: The wifi is absolutely terrible.

The property's response is...

77.1%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

DAVID ANDREA BIELSA

Alone

City break
Sightseeing & culture

05 March 2015 DAVID would recommend this property

Liked: The location was amazing

Disliked: The cleanness of the facilities

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

04 March 2015 Customer would recommend this property

Liked: Probs the best hostel i have ever stayed in in a while, I live in London now (havnt done the hostel thing lately mind)! Its more of a hotel than a hostel it was gorgeous! Common spaces and general atmosphere was fantastic great hostel.

Disliked: Customer left no negative feedback.

The property's response is...

48.6%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Visiting friends or family

01 March 2015

Liked: Not much, the location was pretty good.

Disliked: There was mold on the walls, it stank of paint as they recently painted the rooms but still had people stay in those rooms. The carpeted floor was absolutely disgusting. The whole place is very dark and damp, not nice at all. It feels creepy too. I would not recommend this place to anyone, DO NOT STAY THERE, it is horrible.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ashlea Gooding

Alone

City break

28 February 2015 Ashlea would recommend this property

Liked: Brilliant location, great hostel with very friendly and helpful staff, will definitely stay here again!

Disliked: Ashlea left no negative feedback.

The property's response is...

51.4%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 20%
Location - 60% Cleanliness - 40% Value - 40%

Sofia cipollone

Alone

Sightseeing & culture

13 February 2015

Liked: Breakfast included

Disliked: The rooms were too small and it has almost no space between the beds. The beds aren't properly numbered and i spent like half and hour trying to find mine. The shower was good but the things you put there at the end are all wet.

The property's response is...

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

Alone

Sports, adventure or outdoor activities

11 February 2015 Customer would recommend this property

Liked: Friendly staff; not far from train station

Disliked: Lockers require a pretty large padlock to lock. Bathroom was dirty, sink was clogged and tap was loose

The property's response is...

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Gareth Williams

Alone

City break
Sightseeing & culture

07 January 2015 Gareth would recommend this property

Liked: The receptionist was very friendly and helpful, the room was clean and there was enough room to store clothes. Breakfast was included - lots of cereal, toast, juice & hot drinks. It is fairly central with a cinema and various bars nearby, and only about 20mins walk from the docks. My private room was v good value for money.

Disliked: At the time of my visit they did not have a working kitchen and so you couldn't buy any lunch/dinner from the hostel. It was a little bit noisy in the night as you could hear people talking in other rooms but this wasn't a big deal and it is to be expected in a hostel. I slept fine.

The property's response is...

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 80%

Michael Beattie

Alone

Backpacking / gap year
City break
Events / festivals
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

04 January 2015 Michael would recommend this property

Liked: Location is perfect, and staff were very approchable.

Disliked: Bathrooms were in some state. Disgusting wet mess.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

05 October 2014 Customer would recommend this property

Liked: Place was clean and staff were friendly

Disliked: Nothing to dislike

The property's response is...

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

YING HU

With friends / other travellers

Backpacking / gap year

19 September 2014

Liked: The location is good and staff are very friendly

Disliked: my room is not so clean and facilities are pretty old

The property's response is...

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Luke Brodie

With friends / other travellers

City break
Visiting friends or family

18 September 2014 Luke would recommend this property

Liked: Location was easy to access.

Disliked: Not enough variety of alcohol in the hostel bar.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Neil Benter

Alone

Backpacking / gap year
Sightseeing & culture

16 September 2014 Neil would recommend this property

Liked: The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too

Disliked: na

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

03 September 2014 Customer would recommend this property

Liked: everything! one of the best hostels I've ever stayed in

Disliked: -

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Relaxation/spa
Sightseeing & culture

27 August 2014 Customer would recommend this property

Liked: Staff amazing and location stunning. Even the breakfast was top notch!

Disliked: Nothing too dislike.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

henriette van zaelen

Alone

City break

24 August 2014 henriette would recommend this property

Liked: cheap and central to all liverpool

Disliked: there was not anything that i disliked

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Alex Kimber

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

18 August 2014 Alex would recommend this property

Liked: Cool bar area, nice friendly staff and good rooms

Disliked: Shower in the room wasn't the best

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dean Guzzar

With friends / other travellers

City break
Events / festivals
Partying / nightlife

14 August 2014 Dean would recommend this property

Liked: The beds were very clean and the room was tidy. There is a free breakfast and the staff is very attentive. Good enough for me :D

Disliked: Dean left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Amy Landez

Alone

Backpacking / gap year
Partying / nightlife

14 August 2014 Amy would recommend this property

Liked: Definitely one of the best hostels I have ever stayed at in the UK. The common area has a nice relaxed feel. Room was ok too!!

Disliked: Amy left no negative feedback.

The property's response is...

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Laura Bounford

With friends / other travellers

City break
Partying / nightlife
Visiting friends or family

12 August 2014 Laura would recommend this property

Liked: Great to have free storage for bags etc so we could make the most of our arrival and departure days without having to carry our bags around town.

Disliked: One bathroom for an 8 dorm room was difficult at times and toilet roll etc wasn't replaced, and the people we were sharing with tended to use it all up. It states theres a quiet policy after 11pm but this isn't as strictly put into place as it mentions, wasn't an issue for us but could be for some other people who are expecting it. It also says there is a bar area and games, but we couldn't use these in the day which isn't mentioned anywhere on the listing - this would have been nice to sit and meet other people as the communal area in reception is a little formal and only people using wi-fi seem to sit and hang out there so this would improve the atmosphere in the hostel and really bring everyone together.

The property's response is...

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 20%

Customer review

Alone

City break
Events / festivals

10 August 2014 Customer would recommend this property

Liked: Large place, easy to find, close to town centre and shops, not far from station a d good basic breakfast.

Disliked: Lack of ambience which was agreed by one of my roomies.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Natasha Byrne

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

06 August 2014 Natasha would recommend this property

Liked: The staff were lovely and the morning breakfast is a great touch! It's location is fab for pottering around the city and there's a Tesco only a few steps away. I absolutely loved the lounge, or the Rectory (I think it's called!), absolutely jammers with character and buzz. And the new reception area is FABULOUS!

Disliked: The only thing I'd say was the bathrooms and group kitchen downstairs needed a tad extra TLC, but other than that, the place was clean and comfy - you are getting definite value for your money!

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Glo Ferris

Alone

Backpacking / gap year
Partying / nightlife
Work / volunteering

05 August 2014 Glo would recommend this property

Liked: I stayed for two nights here whilst visiting the city and the facilities were great for the price

Disliked: Glo left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Grissell Medina Villanueva

Alone

Sightseeing & culture

04 August 2014 Grissell would recommend this property

Liked: Everything was great... rooms were clean, and beds not so bad!! Easy to find location. Great value for your money!

Disliked: There was ni wifi in the room... but it was prettt good in the shared areas.

The property's response is...