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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

83.8% Overall Rating

508 out of 557 customers would recommend this property

Recent review (22/04/2014)

"Staff are friendly and the building itself is fantastic. Hostel is located perfectly for sightseeing round Liverpool"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.36

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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83.8%

Overall Rating

508 out of 557 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
83.2%
Location
96.0%
Facilities
79.2%
Cleanliness
72.0%
Staff
92.0%
Value
84.0%
Safety
80.0%
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60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

City break

10 November 2011

Liked: Location and staff

Disliked: The other's things

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Cristian Santarosa

With my spouse / partner

Backpacking / gap year

03 November 2011 Cristian would recommend this property

Liked: Great place, near the train station

Disliked: There was a group of students in my floot. It was impossible to sleep. But I just talked to the staff and they removed us to a higher floor, problem solved.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Caroline Taunton

With my spouse / partner

City break

28 October 2011 Caroline would recommend this property

Liked: Great location between Lime Street Station and the shopping district. About 15 minutes walk from the docks. Decent kitchen for cooking, good breakfast as well with nice coffee. Staff were really friendly and the shower was also quite good.

Disliked: Our bathroom had obviously been recently fitted out, but was quite damp and a little mouldy and looked like it needed more ventilation. Parts of the hostel could use some work. Our room also had a strange green security light that stayed on all night. You should be ok if you don't have a room with this strange light (108). Try to get a room with an odd number if you can, as these looked like there was more light in the morning (ours was a bit dark). The kitchen could use some more saucepans - we cooked our pasta in a wok.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

24 October 2011 Customer would recommend this property

Liked: As a group we were looking for a cheap, yet good hostel in the centre of Liverpool City, and that is what we found. The most thing we liked was the cleanliness, and the free all-day coffee!!

Disliked: There is nothing in particular that we disliked, but the hostel could work upon being more friendly!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

EDWIN ARIAS

With my spouse / partner

Partying / nightlife

23 October 2011 EDWIN would recommend this property

Liked: cleanliness, friendly and helpful staff

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

21 October 2011 Customer would recommend this property

Liked: Everything was really solid great location, friendly staff, would definitely recommend.

Disliked: Nothing bad to say

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 October 2011 Customer would recommend this property

Liked: Excellent location, nice atmosphere. Worth the money for the price you´re paying

Disliked: You have to pay for the internet

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

09 October 2011 Customer would recommend this property

Liked: Good location, very clean

Disliked: everything was ok.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

04 October 2011 Customer would recommend this property

Liked: A lot of space and great private rooms

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ann brown

With friends / other travellers

Partying / nightlife

02 October 2011 ann would recommend this property

Liked: location and clean ness

Disliked: fine

71.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Business / conference

01 October 2011

Liked: very well located, and the staff is nice

Disliked: what completely ruined my stay is that they let in completely drunk people who are loud, unrespectful and sometimes aggressive towards the people resting in the place. the person at the reception enter the room, switch on the lights in the middle of the night and started controlling the receipts. feels quite unsafe, and it is annoying for sure

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

30 September 2011

Liked: Good location, good price

Disliked: Extra people in my room on the last night (more than there were beds) leading to me trying to get another room at 4am

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Gregory Snyder

Alone

Backpacking / gap year

29 September 2011 Gregory would recommend this property

Liked: There are lots of common areas. The beds are sufficiently comfy. It's close enough to both train stations and the city centre. The breakfast is minimal, but it's included in the price.

Disliked: Charging 5 pounds a day for internet is ludicrous.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

sin lee chai

With friends / other travellers

Backpacking / gap year

26 September 2011 sin lee would recommend this property

Liked: Excellent staff service, helpful and friendly...strongly recommended for those backpackers and travellers. value for money which included breakfast.

Disliked: overall satisfied, not dislike.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kyung-Ae Cho

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

25 September 2011 Kyung-Ae would recommend this property

Liked: Great kitchen and generous breakfast! Good location! Room was in the basement, but spaceous and had its own bathroom -nice! The staff was always friendly and helpful, seems that the Hatters "chain" staff member are in general because we could even store our luggage at Hatters in Manchester the following day although not being checked in any more!

Disliked: Unfortunately it was not possible to close the windows for sleeping so got a little bit cold at night. And I wished there had been plugs in the bathroom for hair-dryer...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

23 September 2011 Customer would recommend this property

Liked: very clean room and good breakfast, good location.

Disliked: no free wi-fi, no much enthusiasm for foreigner who can't speak English very well.

51.4%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Fiona Lin

Alone

Sightseeing & culture

18 September 2011

Liked: location, close to trainstation

Disliked: not clean enough, guests smoked in the room. dead spider in the sink.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

KORNKANOK WATCHARATHAMRONGKUL

Alone

Backpacking / gap year
City break
Events / festivals
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

12 September 2011 KORNKANOK would recommend this property

Liked: This hostel is so nice. I love to stay there so much. Everything is so good.

Disliked: nothing.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture
Work / volunteering

09 September 2011 Customer would recommend this property

Liked: pizza night

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

08 September 2011 Customer would recommend this property

Liked: Really nice staff, very central, reasonable prices, very recommendable.

Disliked: The mattresses!

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Nailea Esqueda

Alone

Backpacking / gap year

05 September 2011 Nailea would recommend this property

Liked: simple accomidation for one night.

Disliked: none

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

03 September 2011 Customer would recommend this property

Liked: Everything is perfect. The staff is awesome, the rooms are clean and ensuite and there's something going on every night.

Disliked: Nothing!!!!

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Samanta Magalhaes

With friends / other travellers

Backpacking / gap year

02 September 2011 Samanta would recommend this property

Liked: I found very clean room and toilet and nice atmosphere. The breakfast was simple, but satisfactory. There is a room where you can leave your luggage before the check in.

Disliked: I stayed at Hatters Liverpool just for one night. I don't have any problens.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife

30 August 2011 Customer would recommend this property

Liked: Quite good. Just went there to sleep. We had toilet and shower in our room, which was great.

Disliked: Would have been great with free WiFi. On the front desk there was a sign saying "like us on FB" or CheckIn on FB, but when there is no free WiFi I don't wanna pay to like the hostel or checkin. Free WiFi should be standard, since it's pretty cheap for the owner and a great service for the guest.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

29 August 2011 Customer would recommend this property

Liked: Excellent location for liverpool city centre, clean, friendly staff, good breakfast, cannot ask for more!

Disliked: Nothing!