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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

90.7% Overall Rating

554 out of 606 customers would recommend this property

Recent review (16/09/2014)

Neil Benter thinks…

"The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.25

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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90.7%

Overall Rating

554 out of 606 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.8%
Location
96.0%
Facilities
88.8%
Cleanliness
84.8%
Staff
93.6%
Value
87.2%
Safety
96.0%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

28 February 2012 Customer would recommend this property

Liked: I loved this place. Friendly staff. Our room was very clean and comfortable. I would definitely stay here again!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

27 February 2012 Customer would recommend this property

Liked: friendly staff

Disliked: door do not close

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

22 February 2012 Customer would recommend this property

Liked: everything was good

Disliked: nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Leed Fung Chan

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

10 February 2012 Leed Fung would recommend this property

Liked: Location was great and stuff there were helpful. A nice and clean hostel to stay in. Stuff were helpful and friendly.

Disliked: Have to pay for internet and we were unlucky to get a group of guys which party till late and make noise when they get into the room..

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Corinna O'Sullivan

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

08 February 2012 Corinna would recommend this property

Liked: It was really close to the city less than a five minute walk from L1, great vibe around the place...lots of young people! I'd def go back here again! Great price too...staff very friendly

Disliked: Had to pay for the internet!

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Joaquin Witto

Alone

City break
Partying / nightlife
Sightseeing & culture

05 February 2012 Joaquin would recommend this property

Liked: It have amazing places to share with other visitors. Nice installations. The staff is amazing too. I met Claire, Mitch, Mike and Pilla and they were cool! They will always help you with whatever you need!

Disliked: There were a group of guys in the front bedroom who were partying and shouting at 5am. They also destroyed their bedroom door (Maybe kicking. I don't know) There was too much noise because of them.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Visiting friends or family

31 January 2012 Customer would recommend this property

Liked: two minutes walk from bus station - private bathroom

Disliked: -

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

30 January 2012 Customer would recommend this property

Liked: Location. Almost centre of city and 5min walk to Lime street station. I was expecting there is no free w-fi. But common area is free. It was a bonus.

Disliked: This is not a fault of property but so many many teenagers having party in the weekend they are very loud. Probably most of them are local kids. This is not only this hostel but most of city hostels in UK. If you are planning stay UK hostels in weekend, prefer to have fewer bed dorm.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Partying / nightlife
Sightseeing & culture

29 January 2012 Customer would recommend this property

Liked: absolutely everything, one best hostel i ve been

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

27 January 2012 Customer would recommend this property

Liked: location

Disliked: there isnt any bar

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

peter kingsley

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

25 January 2012 peter would recommend this property

Liked: This hostel was amazing, both physically due to facilites, cleanlieness and location but in my opinion mostly due to the staff. They were incredibly helpful and though I forget her name, the girl on reception had an exceptionally high standard of customer service, beyond what one would expect from a hostel employee. I highly recommend staying here, you won regret it.

Disliked: I didn´t realise there was free Wifi until after I had paid for Global gossip one. There is free Wifi, just the signal strength in the rooms is unreliable.

74.3%
Atmosphere - 80% Staff - 20% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Work / volunteering

19 January 2012 Customer would recommend this property

Liked: the hostel was clean- tho on the first night my bed wasn't made and there were old sheets with dirt! KItchen/ toilets/ showers were very clean tho

Disliked: everything was fine- but the guy on the desk on saturday night was creepy- considering you're staying in a hostel you expect the people running it to be business-like but this guy wouldn't stop staring and acting strangely- personally being a girl staying in a hostel I though his manner off putting.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Karine Aguirres Guerra

With my spouse / partner

City break
Partying / nightlife
Romantic getaway
Sightseeing & culture

17 January 2012 Karine would recommend this property

Liked: The location is perfect, the room I stayed in was wonderful, everything is very clean, the breakfast is totally ok and all the atmosphere is really great!

Disliked: Nothing!

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Anna valentina Ferrari

With friends / other travellers

Backpacking / gap year

16 January 2012 Anna valentina would recommend this property

Liked: Staff was really helpfull and. Friendly!!

Disliked: Anna valentina left no negative feedback.

51.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Visiting friends or family

10 January 2012 Customer would recommend this property

Liked: It's in a convenient location for my visit, the staffs were nice and the breakfast was not bad.

Disliked: Very poor and shabby furniture, lacking basic things such as a phone in the room, change of towels et al. Very, very noisy (it seems that the hostel has no rule at all---people were just shouting on the hall way at 3;30 am in the morning!). The curtain was broken and I had to get someone to fix it, there was no safebox in the room.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stuart Young

Alone

City break
Sightseeing & culture

09 January 2012 Stuart would recommend this property

Liked: full faclities

Disliked: no dislikes

The property's response is...

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

07 January 2012 Customer would recommend this property

Liked: the rooms were big and the bathroom was good size with good shower n breaky was good to. no real complaints

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

05 January 2012 Customer would recommend this property

Liked: the atmosphere of the building

Disliked: the aussies staying in the dorm complained about having a female in the room (at 3am when they woke me up coming in). Apparently there was some mix up? Use of internet is more expensive than in other hostels.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

03 January 2012 Customer would recommend this property

Liked: Clean

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

03 January 2012 Customer would recommend this property

Liked: Great location, friendly, helpful staff,a nd a great atmosphere in the place. Lots of facilities available and a great opportunity to mix with others!! :)

Disliked: Room was too warm.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

denis delaney

With my spouse / partner

Sports, adventure or outdoor activities

02 January 2012 denis would recommend this property

Liked: everything was excellent at hatters hostel, first class

Disliked: noyhing to dislike at all, highly recommended

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Gaurav Singh

With friends / other travellers

Sightseeing & culture

31 December 2011 Gaurav would recommend this property

Liked: Location, Good breakfast

Disliked: The rule where you have to carry some extra coupons to get in after 11 PM. Why spoil it for so little thing?

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

23 December 2011 Customer would recommend this property

Liked: Really great!!

Disliked: Nothing

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ira Lemm

Alone

City break

22 December 2011 Ira would recommend this property

Liked: So much for so little money!!

Disliked: Nothing really. Maybe there could be activities from Thursday until Sunday.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rullio Couto

Alone

Sightseeing & culture

22 December 2011 Rullio would recommend this property

Liked: Very nice!!!!

Disliked: Rullio left no negative feedback.