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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

82.5% Overall Rating

574 out of 631 customers would recommend this property

Recent review (11/05/2015)

"Cool people stay there, the location is fairly good but the hill can be a bit much..."

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.07

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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82.5%

Overall Rating

574 out of 631 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.0%
Location
92.0%
Facilities
77.6%
Cleanliness
68.8%
Staff
95.2%
Value
77.6%
Safety
78.4%
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

17 September 2012 Customer would recommend this property

Liked: Everything except the german woman that laughed with my cooking.

Disliked: The german woman that laughed with my cooking.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Sandra Rosenkranz

Alone

Events / festivals

17 September 2012 Sandra would recommend this property

Liked: -

Disliked: I booked a female dorm but on the second day I was surprised to find two guys in the room... The stuff didn't told me that it was a mixed room.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Pablo Flores Lourenço

Alone

Backpacking / gap year

17 September 2012 Pablo would recommend this property

Liked: Nice hostel

Disliked: Small locker

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Diego Zurita

With my spouse / partner

Family Holiday

16 September 2012 Diego would recommend this property

Liked: the people was very nice

Disliked: in four days alwasy said that they fix internet, but it never works

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

16 September 2012 Customer would recommend this property

Liked: Hostel was great, very convenient location! the communal rooms were generally clean & tidy & there was more than one. vibe was friendly & social lots of other young travellers. The staff were incredibly helpful (Especially Harry) they always made sure we knew where we were going & what was good to do.

Disliked: Wifi wasn't working kitchens were a bit dirty no locks on the bathroom door no lockers in the rooms

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Meagan Kozakewich

With my spouse / partner

Backpacking / gap year

11 September 2012 Meagan would recommend this property

Liked: Very nice private rooms, great location, good breakfast.

Disliked: Cannot access wifi in the bedrooms, but must go into the basement.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Luiz Siqueira

Alone

Sightseeing & culture

06 September 2012 Luiz would recommend this property

Liked: good location

Disliked: no free internet

The property's response is...

57.1%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year

27 August 2012

Liked: the location is very nice and really close to city center

Disliked: the kitchen OH MY GOD... it was really dirty and mucky... it wasn't possible to cook or prepar also a coffe without the risk to keep some kind of illness

The property's response is...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

CHIEHYU LIN

Alone

Backpacking / gap year
City break
Sightseeing & culture
Work / volunteering

24 August 2012 CHIEHYU would recommend this property

Liked: The bathroom is really clean and....big!! And the location is great, there is a supermarket near the hostel.

Disliked: CHIEHYU left no negative feedback.

The property's response is...

88.6%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

24 August 2012 Customer would recommend this property

Liked: Big rooms, good kitchen, okay wifi.

Disliked: You had to pay for wifi in some parts of the hostel.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday

23 August 2012 Customer would recommend this property

Liked: Everything is great

Disliked: .

The property's response is...

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

21 August 2012 Customer would recommend this property

Liked: Room is very clean and the private shower is also clean although it is a dorm room. Free Wifi and breakfast included.

Disliked: Free wifi only in some area.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

TEERAPAT PHESACHMALA

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

18 August 2012 TEERAPAT would recommend this property

Liked: Everything is perfect!!! Clean,good atmosphere,very centre of city and helpful staff.Also drinks are available all day all night as well as superb games room.

Disliked: just the shower in my room (twin room) couldn't be adjusted

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

15 August 2012 Customer would recommend this property

Liked: Excellent hostel in Liverpool. Very clean and organized. Breakfast was a plus!!

Disliked: Towels a bit overprized... bring your own!

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Visiting friends or family

14 August 2012 Customer would recommend this property

Liked: Well-kept, perfect location

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Michelle Stanley

Alone

Backpacking / gap year
Sightseeing & culture

13 August 2012 Michelle would recommend this property

Liked: Staff were super friendly and helpful - great tips and help in what to do/see in Liverpool, organising tours and such. The location is EXCELLENT and it has a good vibe.

Disliked: Michelle left no negative feedback.

The property's response is...

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

13 August 2012 Customer would recommend this property

Liked: Good location and facilities.

Disliked: Cleanliness wasn't the best.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ellen owen

With friends / other travellers

Partying / nightlife
Shopping

12 August 2012 ellen would recommend this property

Liked: I liked the location and friendliness of the staff and other guests

Disliked: The lift was very small

82.9%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

11 August 2012 Customer would recommend this property

Liked: cleanness, location

Disliked: breakfast

48.6%
Atmosphere - 20% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 20% Value - 20%

Kate Williamson

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

09 August 2012

Liked: The local night check in guy was great, however, the room was still the wrong one and havent heard anything back about our complaint. Breakfast is ok, but should be served until check out time of 11am.

Disliked: We booked a 6 bed dorm to be put into an 8. When we asked about this, we were told that no one else was checked into the room and were not going to be - wrong - we had 3 more people check in, which included a couple who sleep on the squeaky bunk above me... no offer of refund or anything done about this at all.... they said that we (5 people) could move into another dorm without a bathroom (5 girls getting ready for a night out no thanks) instead of moving the other 3.... appalling..... very bad experience. This hostel also stinks, sticky carpet and every room/hallway has its own special stench..... other than location, overpriced, poorly run and very bad value for money.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing
Business / conference
City break
Events / festivals
Partying / nightlife
Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

05 August 2012 Customer would recommend this property

Liked: About evrythingg. It is clean and not dodgy.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

02 August 2012 Customer would recommend this property

Liked: Location..

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

As a family with children

Family Holiday
Sightseeing & culture

01 August 2012 Customer would recommend this property

Liked: Especially: The friendly and helpfull staff and the location

Disliked: A bit noicy one of the nights. People slamming doors, running and talking quite loudly in the hallway in the midle of the night.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

Alone

Business / conference

23 July 2012 Customer would recommend this property

Liked: Large bathroom with double privete

Disliked: Catering staff not there so no breakfast available

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Diana Yukari Pereira

Alone

Backpacking / gap year
Sightseeing & culture

17 July 2012 Diana Yukari would recommend this property

Liked: The staff is great! Besides everything is very clean, beds are good, shower is great.

Disliked: The only problem is that the wifi is paid in the room, but they have a spot in the basement with free wifi, so its fine. Other than that, the window next to my bed had its glass broken, so the room could get very cold.