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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

89.8% Overall Rating

555 out of 608 customers would recommend this property

Recent review (16/09/2014)

Neil Benter thinks…

"The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.25

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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89.8%

Overall Rating

555 out of 608 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.8%
Location
96.0%
Facilities
88.0%
Cleanliness
81.6%
Staff
93.6%
Value
85.6%
Safety
95.2%
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88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 100%

Lothian Taylor

Alone

City break
Shopping
Sightseeing & culture

11 October 2012 Lothian would recommend this property

Liked: Great location, friendly atmosphere, kind staff, clean ensuites, free wifi!

Disliked: My pillow was missing from my bed and the bunk beds were a little tight together, but I've seen much worse.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With a large group / tour

Partying / nightlife

09 October 2012 Customer would recommend this property

Liked: Very good location, close to Concert Square bars, Lime Street Station, there is a cafe and a tesco express within a 2 min walk. Also friendly staff and abitily to get on with your business without interferance from anyone.

Disliked: No! Everyting was great, there was nothing more we wanted for a stag party.

The property's response is...

42.9%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Visiting friends or family

09 October 2012

Liked: The location

Disliked: Rooms were not clean, very cold and smelt of damp

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

08 October 2012 Customer would recommend this property

Liked: Central, ensuite bathroom, tidy. Overall a pleasant stay!

Disliked: Shower could do with a good scrub, no lift (5 flights of stairs with a 20kg backpack argh). No lockers in room.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

07 October 2012 Customer would recommend this property

Liked: - atmosphere

Disliked: Customer left no negative feedback.

The property's response is...

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

04 October 2012 Customer would recommend this property

Liked: the breakfast was really good, and the hostel is in the centre of the city..

Disliked: Customer left no negative feedback.

The property's response is...

74.3%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Su Jeong Choi

Alone

Backpacking / gap year
City break
Romantic getaway
Shopping
Sightseeing & culture
Visiting friends or family

02 October 2012 Su Jeong would recommend this property

Liked: Staffs were kind and room was very clean. The shared bathroom was quite nice except shower space was so small.

Disliked: Kitchen was kind of messy.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

As a family with children

Family Holiday

01 October 2012 Customer would recommend this property

Liked: Really nice breakfast

Disliked: Poor internet connection, if any at all

The property's response is...

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

24 September 2012 Customer would recommend this property

Liked: Nice location and good facilities.

Disliked: No lockers (that I could find)

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

24 September 2012 Customer would recommend this property

Liked: Excellent location, good size dorm rooms, lots of different rooms to sit in during the day - tv room, games room etc.

Disliked: Customer left no negative feedback.

The property's response is...

65.7%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year

21 September 2012

Liked: Centrally located and within walking distance to everything.

Disliked: The hostel is fairly big with a weird layout and all common areas disjointed and uninviting. The main area used was the internet room, but it was just a long desk with computers and extremely uncomfortable chairs. The bathroom in the dorm room was extremely dirty, as well as the kitchen which had a gross, sticky floor and was really disorganized.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

17 September 2012 Customer would recommend this property

Liked: Everything except the german woman that laughed with my cooking.

Disliked: The german woman that laughed with my cooking.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Sandra Rosenkranz

Alone

Events / festivals

17 September 2012 Sandra would recommend this property

Liked: -

Disliked: I booked a female dorm but on the second day I was surprised to find two guys in the room... The stuff didn't told me that it was a mixed room.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Pablo Flores Lourenço

Alone

Backpacking / gap year

17 September 2012 Pablo would recommend this property

Liked: Nice hostel

Disliked: Small locker

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Diego Zurita

With my spouse / partner

Family Holiday

16 September 2012 Diego would recommend this property

Liked: the people was very nice

Disliked: in four days alwasy said that they fix internet, but it never works

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

16 September 2012 Customer would recommend this property

Liked: Hostel was great, very convenient location! the communal rooms were generally clean & tidy & there was more than one. vibe was friendly & social lots of other young travellers. The staff were incredibly helpful (Especially Harry) they always made sure we knew where we were going & what was good to do.

Disliked: Wifi wasn't working kitchens were a bit dirty no locks on the bathroom door no lockers in the rooms

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Meagan Kozakewich

With my spouse / partner

Backpacking / gap year

11 September 2012 Meagan would recommend this property

Liked: Very nice private rooms, great location, good breakfast.

Disliked: Cannot access wifi in the bedrooms, but must go into the basement.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Luiz Siqueira

Alone

Sightseeing & culture

06 September 2012 Luiz would recommend this property

Liked: good location

Disliked: no free internet

The property's response is...

57.1%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 20% Value - 60%

Customer review

Alone

Backpacking / gap year

27 August 2012

Liked: the location is very nice and really close to city center

Disliked: the kitchen OH MY GOD... it was really dirty and mucky... it wasn't possible to cook or prepar also a coffe without the risk to keep some kind of illness

The property's response is...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

CHIEHYU LIN

Alone

Backpacking / gap year
City break
Sightseeing & culture
Work / volunteering

24 August 2012 CHIEHYU would recommend this property

Liked: The bathroom is really clean and....big!! And the location is great, there is a supermarket near the hostel.

Disliked: CHIEHYU left no negative feedback.

The property's response is...

88.6%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

24 August 2012 Customer would recommend this property

Liked: Big rooms, good kitchen, okay wifi.

Disliked: You had to pay for wifi in some parts of the hostel.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday

23 August 2012 Customer would recommend this property

Liked: Everything is great

Disliked: .

The property's response is...

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

21 August 2012 Customer would recommend this property

Liked: Room is very clean and the private shower is also clean although it is a dorm room. Free Wifi and breakfast included.

Disliked: Free wifi only in some area.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

TEERAPAT PHESACHMALA

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

18 August 2012 TEERAPAT would recommend this property

Liked: Everything is perfect!!! Clean,good atmosphere,very centre of city and helpful staff.Also drinks are available all day all night as well as superb games room.

Disliked: just the shower in my room (twin room) couldn't be adjusted

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

15 August 2012 Customer would recommend this property

Liked: Excellent hostel in Liverpool. Very clean and organized. Breakfast was a plus!!

Disliked: Towels a bit overprized... bring your own!