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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

90.7% Overall Rating

555 out of 607 customers would recommend this property

Recent review (16/09/2014)

Neil Benter thinks…

"The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.25

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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90.7%

Overall Rating

555 out of 607 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.8%
Location
96.0%
Facilities
88.8%
Cleanliness
84.8%
Staff
93.6%
Value
87.2%
Safety
96.0%
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94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals
Sightseeing & culture
Partying / nightlife
Shopping

04 August 2010 Customer would recommend this property

Liked: Quite big bright rooms in da heart of Liverpool :)

Disliked: Thin walls ;)

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Nicolas Lopez

Alone

Backpacking / gap year
Sightseeing & culture

16 July 2010 Nicolas would recommend this property

Liked: Good location, internet access, big tv screen, big kitchen, good breakfast.Don´t haver lockers.

Disliked: Don´t haver lockers.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

As a family with children

Work / volunteering

12 July 2010 Customer would recommend this property

Liked: Location. Friendly staff. Good service.

Disliked: Breakfast and breakfast facilities were not good. Little food/drink and not very clean room. (In fact the only minus with this hostel)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Fernanda Turino

With my spouse / partner

Sightseeing & culture

11 July 2010 Fernanda would recommend this property

Liked: The breakfast is very good. The facilities are excelent and so is the location!The hostel is great!

Disliked: The room is too bright. It should have some better curtains.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Paul Yang

Alone

Backpacking / gap year

06 July 2010

Liked: It was just what I needed after overnight flight from Canada - a good sleep. I had whole room to myself.

Disliked: Hostel was near empty - not sure if this is typical around here in July. I wish there were more people to meet.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

12 June 2010

Liked: Good location, helpful staff minus the bitchy lass who checked us out. EXTREMELY noisy on weekends so unless you are going to party, shop around. Breakfast wasn't appealing.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

laura maguire

08 June 2010 laura would recommend this property

Liked: offers al d same lukorys as a hotel only its cheaper highly recommend wud definetly book again

Disliked: laura left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Sabrina Freitas

07 June 2010 Sabrina would recommend this property

Liked: Great place to stay! Comfortable, clean, safe and near the main station.

Disliked: Sabrina left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Michael Cochrane

06 June 2010 Michael would recommend this property

Liked: This is the best backpackers in the UK. Clean, secure and with great free breakfast. Our ensuite was great...10/10

Disliked: Michael left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

16 May 2010 Customer would recommend this property

Liked: the people at the front desk were all so helpful!

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Jessica Dold

10 May 2010 Jessica would recommend this property

Liked: Great location, nice and clean, friendly staff.

Disliked: Jessica left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ivison lynnette

09 May 2010 ivison would recommend this property

Liked: nice clean room, would stay again

Disliked: ivison left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

28 April 2010 Customer would recommend this property

Liked: Location is perfect to explore the City. The price is also great!

Disliked: Customer left no negative feedback.

57.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

18 April 2010

Liked: Very friendly and cheerful staff, a great help and gave some great recommendations for places to go to in Liverpool. Just a shame the 4 bed room I was in smelt of damp (nothing to separate the dorm and the showers), there was cigarette ash in the bed frames, rubbish from previous guests and dust from some previous repair work (drilling in the wall?) still left on the floor. Real shame about the state of the room, possibly the worst hostel I've slept in around Europe.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Keith Wilkin

22 March 2010 Keith would recommend this property

Liked: Great location, nice staff, very clean, free breakfast.There was a little green light in the room which could not be turned off, I understand it was for emergency lighting, but it was a little too bright, otherwise great value for money, would go again.

Disliked: Keith left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Natalia Nazaruk

21 March 2010 Natalia would recommend this property

Liked: Nice staff, great location, really good price - I'm very satisfied!!!

Disliked: Natalia left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Darlene Parr

17 February 2010 Darlene would recommend this property

Liked: friendly staff

Disliked: Darlene left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

ILKWON KWAK

16 February 2010 ILKWON would recommend this property

Liked: It's awsome!!

Disliked: ILKWON left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

15 February 2010 Customer would recommend this property

Liked: Good central location, friendly staff, decent sized rooms and good facilties. Only downside was the noisy guests on the floor above us so I would recommend taking earplugs!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Laura Newington

15 February 2010 Laura would recommend this property

Liked: Great central location, absolutlely spotlessly clean room, lovely hot power shower, friendly staff on reception. nice breakfasts. really good value for money. Only thing I would say is that the walls are paper thin and the doors to the rooms are heavy and are always slamming. had to use earplugs as we got woken up by a group of screaming girls very early in the morning. however that is expected at a hostel I suppose! Had a great weekend, would reccommend and stay there again though.

Disliked: Laura left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

14 February 2010 Customer would recommend this property

Liked: Location was great but extremely noisy during the night with people shouting, running up and down the corridors banging doors-did not sleep at all well. At one stage we were woke up by what sounded like a girl being raped so could do with more patrolling at night because this should not be allowed.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

28 January 2010 Customer would recommend this property

Liked: Very close to Lime Street Station.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

28 January 2010

Liked: Nothing

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

24 January 2010 Customer would recommend this property

Liked: The place was extremely clean and the staff really nice. There are a lot of facilities like a full equipment kitchen and Internet. Good place to meet people!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Daniel Antonio Perez Vazquez

18 January 2010

Liked: i think the place's ok. Even though there's a (small, 2 couches room) common room, there's not a lot of encouragemente for people to go there, so at least during my stay it was always empty. I felt that the meeting area was too small for a place that size. The lock on my dorm's bathroom wasn't working, which was a bit troubilng at moments (because anyone could go inside and see you taking a shower). also, no lockers in the dorms, but the staff can keep your valuables safe and seems pretty secure (there's always someone at reception)other than that, everything's fine

Disliked: Daniel Antonio left no negative feedback.