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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

87.2% Overall Rating

532 out of 582 customers would recommend this property

Recent review (18/07/2014)

Morris Macken thinks…

"We chose Hatters and were very pleased we did. All staff encountered were polite and happy and when our travel plans changed, ie stayed on , the helpful staff at reception were only too pleased to be…"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.39

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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87.2%

Overall Rating

532 out of 582 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
87.2%
Location
92.8%
Facilities
84.8%
Cleanliness
81.6%
Staff
91.2%
Value
84.0%
Safety
88.8%
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88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

15 February 2010 Customer would recommend this property

Liked: Good central location, friendly staff, decent sized rooms and good facilties. Only downside was the noisy guests on the floor above us so I would recommend taking earplugs!

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Laura Newington

15 February 2010 Laura would recommend this property

Liked: Great central location, absolutlely spotlessly clean room, lovely hot power shower, friendly staff on reception. nice breakfasts. really good value for money. Only thing I would say is that the walls are paper thin and the doors to the rooms are heavy and are always slamming. had to use earplugs as we got woken up by a group of screaming girls very early in the morning. however that is expected at a hostel I suppose! Had a great weekend, would reccommend and stay there again though.

Disliked: Laura left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

14 February 2010 Customer would recommend this property

Liked: Location was great but extremely noisy during the night with people shouting, running up and down the corridors banging doors-did not sleep at all well. At one stage we were woke up by what sounded like a girl being raped so could do with more patrolling at night because this should not be allowed.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

28 January 2010 Customer would recommend this property

Liked: Very close to Lime Street Station.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

28 January 2010

Liked: Nothing

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

24 January 2010 Customer would recommend this property

Liked: The place was extremely clean and the staff really nice. There are a lot of facilities like a full equipment kitchen and Internet. Good place to meet people!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Daniel Antonio Perez Vazquez

18 January 2010

Liked: i think the place's ok. Even though there's a (small, 2 couches room) common room, there's not a lot of encouragemente for people to go there, so at least during my stay it was always empty. I felt that the meeting area was too small for a place that size. The lock on my dorm's bathroom wasn't working, which was a bit troubilng at moments (because anyone could go inside and see you taking a shower). also, no lockers in the dorms, but the staff can keep your valuables safe and seems pretty secure (there's always someone at reception)other than that, everything's fine

Disliked: Daniel Antonio left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

17 January 2010

Liked: staff very helpfull..it is always a pleasure back in liverpool and stay there!!!

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

17 January 2010 Customer would recommend this property

Liked: good value for money, excellent location

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

07 January 2010 Customer would recommend this property

Liked: Interesting building, the rooms quite organized and warmy but in the kitchen was no source of heating and it was really freezing there. No tv room like in other similar places where we stayed. Overall for that money I don't kow if you can expect more... The rest was more than ok.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Michael Heeb

04 January 2010 Michael would recommend this property

Liked: Gute Lage.

Disliked: Michael left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

20 December 2009 Customer would recommend this property

Liked: Good location, friendly staff, clean rooms.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 60%
Location - 80% Cleanliness - 100% Value - 80%

giuseppe olibet

16 December 2009 giuseppe would recommend this property

Liked: staff very helpfull...

Disliked: giuseppe left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ana Sousa

16 December 2009 Ana would recommend this property

Liked: Very clean, nice staff, great location! And the flat screen tv in the bedroom? I didn't expect that! Not the cheapest hostel ever but I loved it and would recommend.

Disliked: Ana left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

18 November 2009 Customer would recommend this property

Liked: Very nice bathroom, and helpful staff.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

15 November 2009 Customer would recommend this property

Liked: Hervorragende Lage

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

10 November 2009 Customer would recommend this property

Liked: little bit expensive

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Sasa Skoric

25 October 2009

Liked: Very clean, new bathroom, great location.

Disliked: Sasa left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

24 October 2009 Customer would recommend this property

Liked: It was very clean and nice.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

14 October 2009 Customer would recommend this property

Liked: Dont drink juice at breakfast, otherwise no problems

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Linda White

08 October 2009 Linda would recommend this property

Liked: Everything..... Brilliant all round will def inetly recommend it to others..

Disliked: Linda left no negative feedback.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

06 October 2009 Customer would recommend this property

Liked: VERY FRIENDLY STAFF

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

30 September 2009 Customer would recommend this property

Liked: Very nice and cheap hostel near the city centre. Good value for money

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Stephen Chu

27 September 2009 Stephen would recommend this property

Liked: No free wifi and the tariff is quite expensive. Good location.The hostel is really big and you can meet a lot of people there.Nobody clean my room for my 3-nights stay.

Disliked: Stephen left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

10 September 2009 Customer would recommend this property

Liked: clean and good beads

Disliked: Customer left no negative feedback.