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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

90.7% Overall Rating

555 out of 607 customers would recommend this property

Recent review (16/09/2014)

Neil Benter thinks…

"The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.25

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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90.7%

Overall Rating

555 out of 607 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.8%
Location
96.0%
Facilities
88.8%
Cleanliness
84.8%
Staff
93.6%
Value
87.2%
Safety
96.0%
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88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

04 February 2011 Customer would recommend this property

Liked: great location, very central and good value for money. friendly staff and a nice simple clean quiet room.

Disliked: not much, no tv remote.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

18 January 2011 Customer would recommend this property

Liked: Good central location, quiet and a decent breakfast

Disliked: All good

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sports, adventure or outdoor activities

03 January 2011 Customer would recommend this property

Liked: Great place to stay, great location

Disliked: Nothing

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

03 January 2011 Customer would recommend this property

Liked: Heater is good and the room is quite clean.

Disliked: None.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

christine brown

With my spouse / partner

City break
Events / festivals
Shopping
Sightseeing & culture

01 January 2011 christine would recommend this property

Liked: The character of the place, blended in well with the architectural of Liverpool finest buildings. The room was spacious, comfortably and clean, Walking distance to the centre of Liverpool. Breakfast and the T.V. in the room was fab.

Disliked: I did not get much sleep as there was a lot of banging on doors and shouting, however it was new years eve.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

sarah phang

Alone

Shopping
Sightseeing & culture

12 December 2010 sarah would recommend this property

Liked: the location is brilliant, bathroom is big and the building is beautiful

Disliked: not too much I disliked

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

10 December 2010 Customer would recommend this property

Liked: Very clean and excelent location, 5 minutes from Lime Street Station

Disliked: The internet is not free

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Emiko Ota

Alone

Sightseeing & culture

01 December 2010 Emiko would recommend this property

Liked: I stayed shered room for 6 people but noone stayed at the same time with me. Bathroom and kitchen is cleaned up by stuff everyday. So nice.

Disliked: Everything is kept clean, stuff are friendly, they had card key but no key rockers so safetyness is so-so.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife

15 November 2010 Customer would recommend this property

Liked: Very good location, in the city center.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

14 November 2010 Customer would recommend this property

Liked: It was central location. It provided free breakfast. Good value for my money. Thank You.

Disliked: Some guests were noisy very early in the morning and we could hear someone throwing up.

68.6%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Business / conference
City break
Sightseeing & culture
Partying / nightlife
Visiting friends or family
Shopping

10 November 2010 Customer would recommend this property

Liked: good location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Karin Tart

With my spouse / partner

Events / festivals
Shopping

10 November 2010 Karin would recommend this property

Liked: Clean, friendly people, good value of money.

Disliked: Room was cold.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

07 November 2010 Customer would recommend this property

Liked: Great location, good size rooms.

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

26 October 2010

Liked: Satellite tv.

Disliked: They turned the gas off for the heaters during the day and night so we were freezing! The internet is not free - you have to pay 5 pounds for 1 day or 10 pounds for 3 days. Total rip off as these things are free at cheaper hostels. While the Hatters franchise advertise light free breakfast all day, this one is the exception. Very basic and bland continental breakfast. Kitchen was ok but needed more utensils and the knives need to be sharpened.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Sightseeing & culture
Partying / nightlife
Shopping
Business / conference

25 October 2010 Customer would recommend this property

Liked: Real good location!Good Breakfast, friendly peoply, clean bathroom.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

25 October 2010 Customer would recommend this property

Liked: It was very clean, staff was really helpful and friendly, location is extremele good :)

Disliked: The shower is too cold...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

22 October 2010 Customer would recommend this property

Liked: Did the trick

Disliked: Very little

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

luis pereira

With my spouse / partner

Sports, adventure or outdoor activities

21 October 2010 luis would recommend this property

Liked: Very good location!Good Breakfast and kitchen!

Disliked: Staff was not very friendly!!!

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Romana Žaloudková

With my spouse / partner

Sightseeing & culture

26 September 2010 Romana would recommend this property

Liked: great location,good breakfast, clean room, great value for money... tho whole stay was without problems!

Disliked: Romana left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Lorna O Grady

With friends / other travellers

City break
Partying / nightlife
Relaxation/spa
Shopping

20 September 2010 Lorna would recommend this property

Liked: great location, comfortable, warm and great brekkie.

Disliked: shower rooms and bathrooms could have been cleaner

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

15 September 2010 Customer would recommend this property

Liked: Clean, friendly, central location, silent (a good night's sleep)

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Diane steele

With my spouse / partner

12 September 2010 Diane would recommend this property

Liked: central for shopping and pubs.

Disliked: some noise with other residents shower did not work properly, not enough pillows or towels provided.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

09 September 2010 Customer would recommend this property

Liked: clean and good size bathroom

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

09 September 2010 Customer would recommend this property

Liked: good bathroom and room. very clean

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Fossati

With my spouse / partner

Sightseeing & culture

07 August 2010 Laura would recommend this property

Liked: Very clean, very organised, excellent room service

Disliked: Laura left no negative feedback.