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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

90.9% Overall Rating

549 out of 600 customers would recommend this property

Recent review (14/08/2014)

Dean Guzzar thinks…

"The beds were very clean and the room was tidy. There is a free breakfast and the staff is very attentive. Good enough for me :D"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.32

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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90.9%

Overall Rating

549 out of 600 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
89.6%
Location
96.0%
Facilities
87.2%
Cleanliness
84.8%
Staff
93.6%
Value
87.2%
Safety
97.6%
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88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Emiko Ota

Alone

Sightseeing & culture

01 December 2010 Emiko would recommend this property

Liked: I stayed shered room for 6 people but noone stayed at the same time with me. Bathroom and kitchen is cleaned up by stuff everyday. So nice.

Disliked: Everything is kept clean, stuff are friendly, they had card key but no key rockers so safetyness is so-so.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife

15 November 2010 Customer would recommend this property

Liked: Very good location, in the city center.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

14 November 2010 Customer would recommend this property

Liked: It was central location. It provided free breakfast. Good value for my money. Thank You.

Disliked: Some guests were noisy very early in the morning and we could hear someone throwing up.

68.6%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Business / conference
City break
Sightseeing & culture
Partying / nightlife
Visiting friends or family
Shopping

10 November 2010 Customer would recommend this property

Liked: good location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Karin Tart

With my spouse / partner

Events / festivals
Shopping

10 November 2010 Karin would recommend this property

Liked: Clean, friendly people, good value of money.

Disliked: Room was cold.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

07 November 2010 Customer would recommend this property

Liked: Great location, good size rooms.

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

26 October 2010

Liked: Satellite tv.

Disliked: They turned the gas off for the heaters during the day and night so we were freezing! The internet is not free - you have to pay 5 pounds for 1 day or 10 pounds for 3 days. Total rip off as these things are free at cheaper hostels. While the Hatters franchise advertise light free breakfast all day, this one is the exception. Very basic and bland continental breakfast. Kitchen was ok but needed more utensils and the knives need to be sharpened.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Sightseeing & culture
Partying / nightlife
Shopping
Business / conference

25 October 2010 Customer would recommend this property

Liked: Real good location!Good Breakfast, friendly peoply, clean bathroom.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

25 October 2010 Customer would recommend this property

Liked: It was very clean, staff was really helpful and friendly, location is extremele good :)

Disliked: The shower is too cold...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

22 October 2010 Customer would recommend this property

Liked: Did the trick

Disliked: Very little

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

luis pereira

With my spouse / partner

Sports, adventure or outdoor activities

21 October 2010 luis would recommend this property

Liked: Very good location!Good Breakfast and kitchen!

Disliked: Staff was not very friendly!!!

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Romana Žaloudková

With my spouse / partner

Sightseeing & culture

26 September 2010 Romana would recommend this property

Liked: great location,good breakfast, clean room, great value for money... tho whole stay was without problems!

Disliked: Romana left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Lorna O Grady

With friends / other travellers

City break
Partying / nightlife
Relaxation/spa
Shopping

20 September 2010 Lorna would recommend this property

Liked: great location, comfortable, warm and great brekkie.

Disliked: shower rooms and bathrooms could have been cleaner

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

15 September 2010 Customer would recommend this property

Liked: Clean, friendly, central location, silent (a good night's sleep)

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Diane steele

With my spouse / partner

12 September 2010 Diane would recommend this property

Liked: central for shopping and pubs.

Disliked: some noise with other residents shower did not work properly, not enough pillows or towels provided.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

09 September 2010 Customer would recommend this property

Liked: clean and good size bathroom

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

09 September 2010 Customer would recommend this property

Liked: good bathroom and room. very clean

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Fossati

With my spouse / partner

Sightseeing & culture

07 August 2010 Laura would recommend this property

Liked: Very clean, very organised, excellent room service

Disliked: Laura left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals
Sightseeing & culture
Partying / nightlife
Shopping

04 August 2010 Customer would recommend this property

Liked: Quite big bright rooms in da heart of Liverpool :)

Disliked: Thin walls ;)

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Nicolas Lopez

Alone

Backpacking / gap year
Sightseeing & culture

16 July 2010 Nicolas would recommend this property

Liked: Good location, internet access, big tv screen, big kitchen, good breakfast.Don´t haver lockers.

Disliked: Don´t haver lockers.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

As a family with children

Work / volunteering

12 July 2010 Customer would recommend this property

Liked: Location. Friendly staff. Good service.

Disliked: Breakfast and breakfast facilities were not good. Little food/drink and not very clean room. (In fact the only minus with this hostel)

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Fernanda Turino

With my spouse / partner

Sightseeing & culture

11 July 2010 Fernanda would recommend this property

Liked: The breakfast is very good. The facilities are excelent and so is the location!The hostel is great!

Disliked: The room is too bright. It should have some better curtains.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Paul Yang

Alone

Backpacking / gap year

06 July 2010

Liked: It was just what I needed after overnight flight from Canada - a good sleep. I had whole room to myself.

Disliked: Hostel was near empty - not sure if this is typical around here in July. I wish there were more people to meet.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

12 June 2010

Liked: Good location, helpful staff minus the bitchy lass who checked us out. EXTREMELY noisy on weekends so unless you are going to party, shop around. Breakfast wasn't appealing.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

laura maguire

08 June 2010 laura would recommend this property

Liked: offers al d same lukorys as a hotel only its cheaper highly recommend wud definetly book again

Disliked: laura left no negative feedback.