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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

82.5% Overall Rating

574 out of 631 customers would recommend this property

Recent review (11/05/2015)

"Cool people stay there, the location is fairly good but the hill can be a bit much..."

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.12

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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82.5%

Overall Rating

574 out of 631 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.0%
Location
92.0%
Facilities
77.6%
Cleanliness
68.8%
Staff
95.2%
Value
77.6%
Safety
78.4%
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94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Elizabeth Jones

As a family with children

Events / festivals

14 July 2011 Elizabeth would recommend this property

Liked: central location in the city, bedrooms were presented well and the bathrooms were large and clean.

Disliked: more time could have been taken over the cleanliness of the room itself, i.e. hoovering under beds.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Maria Jimena Cobo

With friends / other travellers

Sightseeing & culture

08 July 2011 Maria Jimena would recommend this property

Liked: The location was great. The staff was really nice and helpful. The facilities were great. The breakfast was really good and you can have tea and coffee all day.

Disliked: nothing

88.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Craig McLaren

With friends / other travellers

Sightseeing & culture

08 July 2011 Craig would recommend this property

Liked: Clean and appropriate sleeping and bathroom facilities. Friendly and helpful staff and greatly accessible kitchen.

Disliked: When advertised as Wifi we were not under the impression that we were required to pay for it and it was not the easiest to use. All hostels visited previously were free Wifi.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stephen Browne

With a large group / tour

Partying / nightlife

01 July 2011 Stephen would recommend this property

Liked: Everything can't complain, value for money!

Disliked: Can't find anything to complain about, was expecting average facilities for a hostel costing £10 a night but got certainly more then I expected!

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Alejandro Galo Gutierrez Jimenez

With friends / other travellers

Backpacking / gap year

29 June 2011 Alejandro Galo would recommend this property

Liked: that it's really near to de city center

Disliked: the the lift wasn't working

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

28 June 2011 Customer would recommend this property

Liked: Everything is nice.

Disliked: Breakfast is too weak.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

25 June 2011 Customer would recommend this property

Liked: The hostel was in the good part of town, and the private twin room was awesome...private bathroom, shower and TV! Great value. Lots of space & rooms. Good breakfast too!

Disliked: Nothing really

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

21 June 2011 Customer would recommend this property

Liked: Nice people. Great place.

Disliked: There were some birds making extremely weird noises outside my window all night long.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Maria Svansø Schrøder

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

20 June 2011 Maria Svansø would recommend this property

Liked: The room was very nice

Disliked: To dark in the dinner room

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Alan Roberts

With friends / other travellers

Partying / nightlife
Sports, adventure or outdoor activities

20 June 2011 Alan would recommend this property

Liked: Very close to city centre and local restaurants. Everything is within 3 mins from hostel.

Disliked: Charge for towels,

57.1%
Atmosphere - 40% Staff - 40% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With a large group / tour

Relaxation/spa

16 June 2011 Customer would recommend this property

Liked: its good to knew people

Disliked: my room was not already clean

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Praveen Thomas Methrayil Varghese

Alone

Backpacking / gap year

13 June 2011 Praveen Thomas would recommend this property

Liked: I just needed a place to crash for the night and Hatters was probably the cheapest place I could find at short notice. I booked a bed in a 12-bed dorm and was quite pleased to find clean linen and a clean washroom. The staff were friendly. There is no locker facility, but they were happy to keep an eye over my stuff while I was away.

Disliked: Not to do with the hostel in particular, just the guests I shared the dorm with. Two very drunk guests did not go to bed until half past three. Another guest seemed to have come straight from the movie Memento. It was quite scary to witness a man with short term memory loss questioning your identity every half hour and performing weird stunts.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Harriet Wolfe

With friends / other travellers

Partying / nightlife

07 June 2011 Harriet would recommend this property

Liked: Fantastic location, clean rooms, very helpful staff and a good breakfast.

Disliked: No oven in the kitchen

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Na Xu

Alone

Backpacking / gap year
Romantic getaway
Sightseeing & culture

22 May 2011 Na would recommend this property

Liked: nice breakfast

Disliked: no

80.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Visiting friends or family

19 May 2011 Customer would recommend this property

Liked: The hostel was in the centre, it was very clean and had a pool table dowstairs!

Disliked: nothing.

85.7%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals

19 May 2011 Customer would recommend this property

Liked: feel good there

Disliked: i hate doves outside the window in the very early morning like 4.30 am.... their voice is 10times volume than my morning call alarm... and doves are very hard working on singing between 4.30 and 10am.... totally have no idea on it.....

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

18 May 2011 Customer would recommend this property

Liked: the lift

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With a large group / tour

Partying / nightlife
Shopping

16 May 2011 Customer would recommend this property

Liked: It was very clean and great location.

Disliked: The room was a bit of a tight squeeze.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Visiting friends or family

02 May 2011 Customer would recommend this property

Liked: the location is fantastic, very clean, great breakfast included

Disliked: -

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Shopping
Sightseeing & culture

01 May 2011 Customer would recommend this property

Liked: Good location, close to train station and short walk to town.

Disliked: Nothing

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Kimberly Hahn

Alone

Business / conference

30 April 2011 Kimberly would recommend this property

Liked: The staff were nice, and it was a good rate. There were things to do on the property, and the breakfast was quite nice as well, considering it was included. I would definately stay here again.

Disliked: The security was a little lax, but it was still still adequate

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

29 April 2011

Liked: It's close to Liverpool Lime Street Station and it had 24h reception.

Disliked: -

51.4%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

20 April 2011

Liked: Location, facilities beyond the dorm rooms

Disliked: The room itself, the staff waited well over an hour to confront rowdy and disruptive guests who were very loud and going around knocking on all of the bedroom doors (and were eventually kicked out, but continued to be disruptive while leaving- the staff should have made more attempts to quiet them permanently)

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

20 April 2011 Customer would recommend this property

Liked: It was very centrally located

Disliked: they should have provided better local maps

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

18 April 2011 Customer would recommend this property

Liked: Had an ensuite room which was great - good shower and separate toilet. Rooms were clean.

Disliked: Very uncomfortable bed!