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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

87.2% Overall Rating

532 out of 582 customers would recommend this property

Recent review (18/07/2014)

Morris Macken thinks…

"We chose Hatters and were very pleased we did. All staff encountered were polite and happy and when our travel plans changed, ie stayed on , the helpful staff at reception were only too pleased to be…"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.40

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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87.2%

Overall Rating

532 out of 582 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
87.2%
Location
92.8%
Facilities
84.8%
Cleanliness
81.6%
Staff
91.2%
Value
84.0%
Safety
88.8%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hee Min Teh

With friends / other travellers

Relaxation/spa
Sightseeing & culture

01 April 2011 Hee Min would recommend this property

Liked: everything

Disliked: none

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

17 March 2011 Customer would recommend this property

Liked: the location was good. staff was very helpful and friendly

Disliked: the carpet in the room was quite dirty but other than that everything was great

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Clement SERVAIS

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

08 March 2011 Clement would recommend this property

Liked: Good location and quite cheap for good services

Disliked: A bit noisy in the morning

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

28 February 2011 Customer would recommend this property

Liked: Spacious, friendly, good breakfast

Disliked: Dodgy antique lift

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

20 February 2011 Customer would recommend this property

Liked: Location, breaky

Disliked: power out in room twice - partial refund received however

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Alexandre Maddalena

Alone

Backpacking / gap year

12 February 2011 Alexandre would recommend this property

Liked: well located in the right center of the city, controlled luggage storage room

Disliked: wifi is not free, actually no tea of coffee available except for breakfast

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Partying / nightlife

07 February 2011 Customer would recommend this property

Liked: Rooms are very confortable, and its location is perfect.

Disliked: Entertainment areas were not fully available and little advise to use them.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

04 February 2011 Customer would recommend this property

Liked: great location, very central and good value for money. friendly staff and a nice simple clean quiet room.

Disliked: not much, no tv remote.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

18 January 2011 Customer would recommend this property

Liked: Good central location, quiet and a decent breakfast

Disliked: All good

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sports, adventure or outdoor activities

03 January 2011 Customer would recommend this property

Liked: Great place to stay, great location

Disliked: Nothing

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

03 January 2011 Customer would recommend this property

Liked: Heater is good and the room is quite clean.

Disliked: None.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

christine brown

With my spouse / partner

City break
Events / festivals
Shopping
Sightseeing & culture

01 January 2011 christine would recommend this property

Liked: The character of the place, blended in well with the architectural of Liverpool finest buildings. The room was spacious, comfortably and clean, Walking distance to the centre of Liverpool. Breakfast and the T.V. in the room was fab.

Disliked: I did not get much sleep as there was a lot of banging on doors and shouting, however it was new years eve.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

sarah phang

Alone

Shopping
Sightseeing & culture

12 December 2010 sarah would recommend this property

Liked: the location is brilliant, bathroom is big and the building is beautiful

Disliked: not too much I disliked

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Sightseeing & culture

10 December 2010 Customer would recommend this property

Liked: Very clean and excelent location, 5 minutes from Lime Street Station

Disliked: The internet is not free

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 60%

Emiko Ota

Alone

Sightseeing & culture

01 December 2010 Emiko would recommend this property

Liked: I stayed shered room for 6 people but noone stayed at the same time with me. Bathroom and kitchen is cleaned up by stuff everyday. So nice.

Disliked: Everything is kept clean, stuff are friendly, they had card key but no key rockers so safetyness is so-so.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife

15 November 2010 Customer would recommend this property

Liked: Very good location, in the city center.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

14 November 2010 Customer would recommend this property

Liked: It was central location. It provided free breakfast. Good value for my money. Thank You.

Disliked: Some guests were noisy very early in the morning and we could hear someone throwing up.

68.6%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Business / conference
City break
Sightseeing & culture
Partying / nightlife
Visiting friends or family
Shopping

10 November 2010 Customer would recommend this property

Liked: good location.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Karin Tart

With my spouse / partner

Events / festivals
Shopping

10 November 2010 Karin would recommend this property

Liked: Clean, friendly people, good value of money.

Disliked: Room was cold.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

07 November 2010 Customer would recommend this property

Liked: Great location, good size rooms.

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

26 October 2010

Liked: Satellite tv.

Disliked: They turned the gas off for the heaters during the day and night so we were freezing! The internet is not free - you have to pay 5 pounds for 1 day or 10 pounds for 3 days. Total rip off as these things are free at cheaper hostels. While the Hatters franchise advertise light free breakfast all day, this one is the exception. Very basic and bland continental breakfast. Kitchen was ok but needed more utensils and the knives need to be sharpened.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break
Sightseeing & culture
Partying / nightlife
Shopping
Business / conference

25 October 2010 Customer would recommend this property

Liked: Real good location!Good Breakfast, friendly peoply, clean bathroom.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

25 October 2010 Customer would recommend this property

Liked: It was very clean, staff was really helpful and friendly, location is extremele good :)

Disliked: The shower is too cold...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

City break

22 October 2010 Customer would recommend this property

Liked: Did the trick

Disliked: Very little

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

luis pereira

With my spouse / partner

Sports, adventure or outdoor activities

21 October 2010 luis would recommend this property

Liked: Very good location!Good Breakfast and kitchen!

Disliked: Staff was not very friendly!!!