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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

87.2% Overall Rating

533 out of 583 customers would recommend this property

Recent review (18/07/2014)

Morris Macken thinks…

"We chose Hatters and were very pleased we did. All staff encountered were polite and happy and when our travel plans changed, ie stayed on , the helpful staff at reception were only too pleased to be…"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.39

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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87.2%

Overall Rating

533 out of 583 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
87.2%
Location
92.8%
Facilities
84.8%
Cleanliness
81.6%
Staff
91.2%
Value
84.0%
Safety
88.8%
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97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

21 June 2011 Customer would recommend this property

Liked: Nice people. Great place.

Disliked: There were some birds making extremely weird noises outside my window all night long.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Maria Svansø Schrøder

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

20 June 2011 Maria Svansø would recommend this property

Liked: The room was very nice

Disliked: To dark in the dinner room

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Alan Roberts

With friends / other travellers

Partying / nightlife
Sports, adventure or outdoor activities

20 June 2011 Alan would recommend this property

Liked: Very close to city centre and local restaurants. Everything is within 3 mins from hostel.

Disliked: Charge for towels,

57.1%
Atmosphere - 40% Staff - 40% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With a large group / tour

Relaxation/spa

16 June 2011 Customer would recommend this property

Liked: its good to knew people

Disliked: my room was not already clean

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Praveen Thomas Methrayil Varghese

Alone

Backpacking / gap year

13 June 2011 Praveen Thomas would recommend this property

Liked: I just needed a place to crash for the night and Hatters was probably the cheapest place I could find at short notice. I booked a bed in a 12-bed dorm and was quite pleased to find clean linen and a clean washroom. The staff were friendly. There is no locker facility, but they were happy to keep an eye over my stuff while I was away.

Disliked: Not to do with the hostel in particular, just the guests I shared the dorm with. Two very drunk guests did not go to bed until half past three. Another guest seemed to have come straight from the movie Memento. It was quite scary to witness a man with short term memory loss questioning your identity every half hour and performing weird stunts.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Harriet Wolfe

With friends / other travellers

Partying / nightlife

07 June 2011 Harriet would recommend this property

Liked: Fantastic location, clean rooms, very helpful staff and a good breakfast.

Disliked: No oven in the kitchen

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Na Xu

Alone

Backpacking / gap year
Romantic getaway
Sightseeing & culture

22 May 2011 Na would recommend this property

Liked: nice breakfast

Disliked: no

80.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Visiting friends or family

19 May 2011 Customer would recommend this property

Liked: The hostel was in the centre, it was very clean and had a pool table dowstairs!

Disliked: nothing.

85.7%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals

19 May 2011 Customer would recommend this property

Liked: feel good there

Disliked: i hate doves outside the window in the very early morning like 4.30 am.... their voice is 10times volume than my morning call alarm... and doves are very hard working on singing between 4.30 and 10am.... totally have no idea on it.....

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

18 May 2011 Customer would recommend this property

Liked: the lift

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With a large group / tour

Partying / nightlife
Shopping

16 May 2011 Customer would recommend this property

Liked: It was very clean and great location.

Disliked: The room was a bit of a tight squeeze.

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Visiting friends or family

02 May 2011 Customer would recommend this property

Liked: the location is fantastic, very clean, great breakfast included

Disliked: -

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Shopping
Sightseeing & culture

01 May 2011 Customer would recommend this property

Liked: Good location, close to train station and short walk to town.

Disliked: Nothing

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Kimberly Hahn

Alone

Business / conference

30 April 2011 Kimberly would recommend this property

Liked: The staff were nice, and it was a good rate. There were things to do on the property, and the breakfast was quite nice as well, considering it was included. I would definately stay here again.

Disliked: The security was a little lax, but it was still still adequate

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Visiting friends or family

29 April 2011

Liked: It's close to Liverpool Lime Street Station and it had 24h reception.

Disliked: -

51.4%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Visiting friends or family

20 April 2011

Liked: Location, facilities beyond the dorm rooms

Disliked: The room itself, the staff waited well over an hour to confront rowdy and disruptive guests who were very loud and going around knocking on all of the bedroom doors (and were eventually kicked out, but continued to be disruptive while leaving- the staff should have made more attempts to quiet them permanently)

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

20 April 2011 Customer would recommend this property

Liked: It was very centrally located

Disliked: they should have provided better local maps

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

18 April 2011 Customer would recommend this property

Liked: Had an ensuite room which was great - good shower and separate toilet. Rooms were clean.

Disliked: Very uncomfortable bed!

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

15 April 2011 Customer would recommend this property

Liked: Very clean! the beds were excelent, lots of toilet and kitchen facilities. Every night they had different free food activities, like pizza, panckackes or popcorn night, that was great. also very large rooms for leisure. defitinely comming back to hatters if going to liverpool!

Disliked: no free wifi

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Sightseeing & culture

15 April 2011 Customer would recommend this property

Liked: Location, staff, big rooms.

Disliked: Internet not included in price.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture
Visiting friends or family

13 April 2011 Customer would recommend this property

Liked: everything, location, rooms, architecture of the building ;)

Disliked: nothing...

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Chunming Wang

With my spouse / partner

Sightseeing & culture

12 April 2011 Chunming would recommend this property

Liked: Excellent location -- walking within 5 min to Lime Street Station. Some nice pubs nearby for a pind and football match. Simple but good breakfast.

Disliked: Telly is not working.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

john mccormack

With friends / other travellers

Partying / nightlife
Sports, adventure or outdoor activities

04 April 2011 john would recommend this property

Liked: Basic rooms but very clean and for the price and location it was an ideal base for city centre,our group are frequent visitor's to liverpool for football weekends and this was our 1st time staying at the hatter's.From now on we are going to stay here,for the price is very reasonable.Staff were a excellent and couldnt have being more helpfull.

Disliked: tv in rooms didnt work

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Emma Clarke

With a large group / tour

Partying / nightlife
Sightseeing & culture

04 April 2011 Emma would recommend this property

Liked: everything, it was so close to the station, galleries, catherdrals and the bars

Disliked: the rooms were very hot!

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

04 April 2011 Customer would recommend this property

Liked: Very close city center

Disliked: A little bit noisy