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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

89.8% Overall Rating

555 out of 608 customers would recommend this property

Recent review (16/09/2014)

Neil Benter thinks…

"The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.25

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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89.8%

Overall Rating

555 out of 608 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.8%
Location
96.0%
Facilities
88.0%
Cleanliness
81.6%
Staff
93.6%
Value
85.6%
Safety
95.2%
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85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Gregory Snyder

Alone

Backpacking / gap year

29 September 2011 Gregory would recommend this property

Liked: There are lots of common areas. The beds are sufficiently comfy. It's close enough to both train stations and the city centre. The breakfast is minimal, but it's included in the price.

Disliked: Charging 5 pounds a day for internet is ludicrous.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

sin lee chai

With friends / other travellers

Backpacking / gap year

26 September 2011 sin lee would recommend this property

Liked: Excellent staff service, helpful and friendly...strongly recommended for those backpackers and travellers. value for money which included breakfast.

Disliked: overall satisfied, not dislike.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kyung-Ae Cho

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

25 September 2011 Kyung-Ae would recommend this property

Liked: Great kitchen and generous breakfast! Good location! Room was in the basement, but spaceous and had its own bathroom -nice! The staff was always friendly and helpful, seems that the Hatters "chain" staff member are in general because we could even store our luggage at Hatters in Manchester the following day although not being checked in any more!

Disliked: Unfortunately it was not possible to close the windows for sleeping so got a little bit cold at night. And I wished there had been plugs in the bathroom for hair-dryer...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

23 September 2011 Customer would recommend this property

Liked: very clean room and good breakfast, good location.

Disliked: no free wi-fi, no much enthusiasm for foreigner who can't speak English very well.

51.4%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Fiona Lin

Alone

Sightseeing & culture

18 September 2011

Liked: location, close to trainstation

Disliked: not clean enough, guests smoked in the room. dead spider in the sink.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

KORNKANOK WATCHARATHAMRONGKUL

Alone

Backpacking / gap year
City break
Events / festivals
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

12 September 2011 KORNKANOK would recommend this property

Liked: This hostel is so nice. I love to stay there so much. Everything is so good.

Disliked: nothing.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture
Work / volunteering

09 September 2011 Customer would recommend this property

Liked: pizza night

Disliked: nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture
Visiting friends or family

08 September 2011 Customer would recommend this property

Liked: Really nice staff, very central, reasonable prices, very recommendable.

Disliked: The mattresses!

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Nailea Esqueda

Alone

Backpacking / gap year

05 September 2011 Nailea would recommend this property

Liked: simple accomidation for one night.

Disliked: none

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

03 September 2011 Customer would recommend this property

Liked: Everything is perfect. The staff is awesome, the rooms are clean and ensuite and there's something going on every night.

Disliked: Nothing!!!!

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Samanta Magalhaes

With friends / other travellers

Backpacking / gap year

02 September 2011 Samanta would recommend this property

Liked: I found very clean room and toilet and nice atmosphere. The breakfast was simple, but satisfactory. There is a room where you can leave your luggage before the check in.

Disliked: I stayed at Hatters Liverpool just for one night. I don't have any problens.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife

30 August 2011 Customer would recommend this property

Liked: Quite good. Just went there to sleep. We had toilet and shower in our room, which was great.

Disliked: Would have been great with free WiFi. On the front desk there was a sign saying "like us on FB" or CheckIn on FB, but when there is no free WiFi I don't wanna pay to like the hostel or checkin. Free WiFi should be standard, since it's pretty cheap for the owner and a great service for the guest.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

29 August 2011 Customer would recommend this property

Liked: Excellent location for liverpool city centre, clean, friendly staff, good breakfast, cannot ask for more!

Disliked: Nothing!

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

27 August 2011 Customer would recommend this property

Liked: Good location, nice staff

Disliked: It was average, so no complaints no strong feelings for

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

LUCIA CALABRESE

With friends / other travellers

Relaxation/spa

24 August 2011 LUCIA would recommend this property

Liked: everithinks

Disliked: nothing

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

City break

24 August 2011 Customer would recommend this property

Liked: Nice hostel, good located, friendly staff, perfect storage of luggage on day of arrival and departure and good showers.

Disliked: Only matrasses in dorm were bad and structure of the beds can be renewned (a lot of noise when you move, even little, in your bed).

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

19 August 2011 Customer would recommend this property

Liked: everything was better than good.

Disliked: nothing.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

15 August 2011 Customer would recommend this property

Liked: Cool Building

Disliked: Staff not that great

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jonathan Dobson

With friends / other travellers

Partying / nightlife
Sports, adventure or outdoor activities

15 August 2011 Jonathan would recommend this property

Liked: Perfect for what we were after. Cheap and clean. And brilliant location.

Disliked: Having to made sure you kept your receipt safe in order to get back in if after hours. Bit of a worry.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

anna benitz

Alone

Backpacking / gap year

15 August 2011 anna would recommend this property

Liked: this backpacker is very central, within a few minutes you are in the city centre. the house looks great from the outside and is very spacy in the inside. you have everything you need, a big self catering kitchen, internet access, room to sit and eat and chat plus staff is helpfull with any questions and the bus to and from the airport is just two streets away.

Disliked: nothing i really disliked its just a huge backpacker so its lacking the intimacy and atmosphere of a smaller, more private one, thats all.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alessandro Nicolo

With friends / other travellers

Sightseeing & culture

11 August 2011 Alessandro would recommend this property

Liked: Me and my friend were in a room in suite, for 4 people. The hostel was big clean and well furnished. The staff was helpful and available all day.

Disliked: There is no free internet neither with your own laptop.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Kayleigh Squires

With friends / other travellers

Partying / nightlife

08 August 2011 Kayleigh would recommend this property

Liked: Spacious rooms for 12 people

Disliked: Cancellation of Friday night activity

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

05 August 2011 Customer would recommend this property

Liked: The staff were superb and there was a fantastic barbecue on Wednesday evening.

Disliked: -

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

audrey arguel

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

04 August 2011 audrey would recommend this property

Liked: everything was great. this hostel is one of the best i ever stay, and i did a lot of different hostel. amazing place . seriously, well done

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Shopping
Sightseeing & culture

31 July 2011 Customer would recommend this property

Liked: The location is brilliant. The four bed dorm was nice with a big bathroom. Plus the breakfast in the morning was good. Never got to use it but there was a backyard which you looked very nice.

Disliked: The fact that you have to pay for wireless internet is not good. And the elevator is very slow and makes a lot of creaky noises.