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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

83.4% Overall Rating

507 out of 556 customers would recommend this property

Recent review (16/02/2014)

Mark Tallett thinks…

"The people in my 14bed dorm were really friendly and although most were from other countries, the facilities such as the bar and common room made it unbelievably easy to make friends. I made friends…"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.36

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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83.4%

Overall Rating

507 out of 556 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
83.2%
Location
96.0%
Facilities
78.4%
Cleanliness
71.2%
Staff
91.2%
Value
84.8%
Safety
79.2%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

19 August 2011 Customer would recommend this property

Liked: everything was better than good.

Disliked: nothing.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

15 August 2011 Customer would recommend this property

Liked: Cool Building

Disliked: Staff not that great

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jonathan Dobson

With friends / other travellers

Partying / nightlife
Sports, adventure or outdoor activities

15 August 2011 Jonathan would recommend this property

Liked: Perfect for what we were after. Cheap and clean. And brilliant location.

Disliked: Having to made sure you kept your receipt safe in order to get back in if after hours. Bit of a worry.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

anna benitz

Alone

Backpacking / gap year

15 August 2011 anna would recommend this property

Liked: this backpacker is very central, within a few minutes you are in the city centre. the house looks great from the outside and is very spacy in the inside. you have everything you need, a big self catering kitchen, internet access, room to sit and eat and chat plus staff is helpfull with any questions and the bus to and from the airport is just two streets away.

Disliked: nothing i really disliked its just a huge backpacker so its lacking the intimacy and atmosphere of a smaller, more private one, thats all.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alessandro Nicolo

With friends / other travellers

Sightseeing & culture

11 August 2011 Alessandro would recommend this property

Liked: Me and my friend were in a room in suite, for 4 people. The hostel was big clean and well furnished. The staff was helpful and available all day.

Disliked: There is no free internet neither with your own laptop.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Kayleigh Squires

With friends / other travellers

Partying / nightlife

08 August 2011 Kayleigh would recommend this property

Liked: Spacious rooms for 12 people

Disliked: Cancellation of Friday night activity

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

05 August 2011 Customer would recommend this property

Liked: The staff were superb and there was a fantastic barbecue on Wednesday evening.

Disliked: -

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

audrey arguel

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

04 August 2011 audrey would recommend this property

Liked: everything was great. this hostel is one of the best i ever stay, and i did a lot of different hostel. amazing place . seriously, well done

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Shopping
Sightseeing & culture

31 July 2011 Customer would recommend this property

Liked: The location is brilliant. The four bed dorm was nice with a big bathroom. Plus the breakfast in the morning was good. Never got to use it but there was a backyard which you looked very nice.

Disliked: The fact that you have to pay for wireless internet is not good. And the elevator is very slow and makes a lot of creaky noises.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

31 July 2011 Customer would recommend this property

Liked: spacious rooms, lots of computers, good location

Disliked: lights didn't work, bathroom not so clean, noisy beds, dark dinner room

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Denise Jaqueline de Moura

As a family with children

City break

31 July 2011 Denise Jaqueline would recommend this property

Liked: Nice place well located.

Disliked: Expensive internet.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Danielle Calder

Alone

Visiting friends or family

30 July 2011 Danielle would recommend this property

Liked: Its very cheap and very close to all the local attractions

Disliked: I was woken up in the evening because they had booked 1 to many people in the room, the usual happened, someone was using the bed I was allocated so I went into another one which would have been fine if they didnt overbook, the person dealing with it woke me up and didnt tell me he was apart of the staff and I did not find him helpful at all, he then tryed to move 2 others who were sleeping by swapping them over, it took him along time to solve the issue and it left me and others quite frustrated.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

29 July 2011 Customer would recommend this property

Liked: I liked how centrally located the hostel was. The bathroom was also very spacious and clean.

Disliked: Nothing

80.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Mark Walsh

With my spouse / partner

Sightseeing & culture

29 July 2011 Mark would recommend this property

Liked: Good sized rooms and very convenient

Disliked: showers had a tendency to block

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Shopping
Sightseeing & culture
Work / volunteering

28 July 2011 Customer would recommend this property

Liked: It felt like a family, looked like a family's home. Staff was very friendly, cooked you breakfast in the morning, there was free internet, laundry, guest kitchen, and rooms were quite big. It was a very nice hostel. I loved that every time I walked in I was greeted, and not just passed by.

Disliked: Location was like a 20 minute walk from center of Belfast.

71.4%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

20 July 2011 Customer would recommend this property

Liked: really good location, just 5 minutes walking distance from the liverpool lime street station.

Disliked: not so clear and a little bit noisy.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break
Sightseeing & culture

19 July 2011 Customer would recommend this property

Liked: The bedrooms were very spacious and comfortable; they included a shower and a toilet. The hostel has a lot of different common rooms (my favorite, a very old fashion one, dim lighted with old couches in it, but also there's one with a pool table, another to see films, etc). The location is great.

Disliked: The rooms smelled a bit funny... nothing serious, but a little ventilation wouldn't be wrong. It's not nice when they charge you for Internet (that's not very clear in the web description).

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Corinne Kent

With friends / other travellers

City break

18 July 2011 Corinne would recommend this property

Liked: Good Location, friendly staff, clean. Breakfast included!! I can't fault anything about the hostel!

Disliked: Nothing to dislike!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

17 July 2011 Customer would recommend this property

Liked: It was good

Disliked: Nothing, really

82.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

16 July 2011 Customer would recommend this property

Liked: good value, very clean and new, close to the train stations

Disliked: internet is not free. Stuff can be more friendly

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Elizabeth Jones

As a family with children

Events / festivals

14 July 2011 Elizabeth would recommend this property

Liked: central location in the city, bedrooms were presented well and the bathrooms were large and clean.

Disliked: more time could have been taken over the cleanliness of the room itself, i.e. hoovering under beds.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Maria Jimena Cobo

With friends / other travellers

Sightseeing & culture

08 July 2011 Maria Jimena would recommend this property

Liked: The location was great. The staff was really nice and helpful. The facilities were great. The breakfast was really good and you can have tea and coffee all day.

Disliked: nothing

88.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Craig McLaren

With friends / other travellers

Sightseeing & culture

08 July 2011 Craig would recommend this property

Liked: Clean and appropriate sleeping and bathroom facilities. Friendly and helpful staff and greatly accessible kitchen.

Disliked: When advertised as Wifi we were not under the impression that we were required to pay for it and it was not the easiest to use. All hostels visited previously were free Wifi.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stephen Browne

With a large group / tour

Partying / nightlife

01 July 2011 Stephen would recommend this property

Liked: Everything can't complain, value for money!

Disliked: Can't find anything to complain about, was expecting average facilities for a hostel costing £10 a night but got certainly more then I expected!

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Alejandro Galo Gutierrez Jimenez

With friends / other travellers

Backpacking / gap year

29 June 2011 Alejandro Galo would recommend this property

Liked: that it's really near to de city center

Disliked: the the lift wasn't working