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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

90.7% Overall Rating

555 out of 607 customers would recommend this property

Recent review (16/09/2014)

Neil Benter thinks…

"The staff was amazing. They're easily the best part of this hostel. Everything else was pretty hot too"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.25

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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90.7%

Overall Rating

555 out of 607 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.8%
Location
96.0%
Facilities
88.8%
Cleanliness
84.8%
Staff
93.6%
Value
87.2%
Safety
96.0%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rullio Couto

Alone

Sightseeing & culture

22 December 2011 Rullio would recommend this property

Liked: Very nice!!!!

Disliked: Rullio left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Renan Carvalho

With friends / other travellers

Backpacking / gap year

22 December 2011 Renan would recommend this property

Liked: Everything! Helpful staff and awesome facilities!

Disliked: The only problem was the bedroom's smell

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

19 December 2011 Customer would recommend this property

Liked: we got the dorm to ourselves, which was lucky, but the dorms was clean and the staff were really helpful

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Relaxation/spa
Sightseeing & culture

08 December 2011 Customer would recommend this property

Liked: This hostel is great! Great location, great breakfast, great staff. The kitchen facilities were cool. Too much hostel for that value. COMPLETELY RECOMMENDABLE!

Disliked: Not too many people in it, but I stayed in a very low season date

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

HYDRA ALMALIK J. HAMSAH

With a large group / tour

Backpacking / gap year

08 December 2011 HYDRA ALMALIK would recommend this property

Liked: everything

Disliked: none

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

01 December 2011 Customer would recommend this property

Liked: liked the location..

Disliked: nothing..

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

27 November 2011 Customer would recommend this property

Liked: good

Disliked: nothing

68.6%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

26 November 2011 Customer would recommend this property

Liked: The breakfast was good - just don't miss it becasue its only until 10! The staff were also really friendly and helpful in pointing out some places to go.

Disliked: The floor in the dorm was really dirty. It was full of stains and the carpet was peeling up in a few places. The bed had a big bow in the middle of it was quite uncomfortable (not to mention incredibly creaky) to sleep on. The kitchen also did not have an oven - big inconvenience if you want to cook one of the cheap pizzas from Tesco which every other backpacker normally seems to do.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

City break
Sports, adventure or outdoor activities

22 November 2011 Customer would recommend this property

Liked: location, friendly staff

Disliked: noisy, very uncomfortable beds

The property's response is...

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

22 November 2011 Customer would recommend this property

Liked: Good place to stay, near train station. Nice beds with separate bathroom and shower. Has a normal breakfast (really good coffee). Has laundry room

Disliked: A little noisy, but nothing that disrupts sleep.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 November 2011 Customer would recommend this property

Liked: everything

Disliked: it doesnt have lokers

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Ad van den Berg

With my spouse / partner

City break
Family Holiday
Sightseeing & culture
Visiting friends or family

11 November 2011 Ad would recommend this property

Liked: Location in city centre / students area. The antique front of the building.

Disliked: It was a noisy floor with lots of drunks running and screeming in the corridor during the night from 3 to 6 AM. The room had been cleaned but still smelled like a puke-pit. Probably all due to Halloween parties in the weekend. The car-parking across the street doesn't look very charming.

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Business / conference
City break

10 November 2011 Customer would recommend this property

Liked: Helpful staff, clean rooms and bathroom, separate bathroom and shower, adequate breakfast included in the price. Lovely communal rooms downstairs but it was very quiet so we didn't meet anyone else. Great value for money. Nice that the beds were made up already.

Disliked: There were no individual lamps, which would have made it less disruptive when coming in after others were asleep. Not much atmosphere but we couldn't really tell because we were in a group anyway.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

City break

10 November 2011

Liked: Location and staff

Disliked: The other's things

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Cristian Santarosa

With my spouse / partner

Backpacking / gap year

03 November 2011 Cristian would recommend this property

Liked: Great place, near the train station

Disliked: There was a group of students in my floot. It was impossible to sleep. But I just talked to the staff and they removed us to a higher floor, problem solved.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Caroline Taunton

With my spouse / partner

City break

28 October 2011 Caroline would recommend this property

Liked: Great location between Lime Street Station and the shopping district. About 15 minutes walk from the docks. Decent kitchen for cooking, good breakfast as well with nice coffee. Staff were really friendly and the shower was also quite good.

Disliked: Our bathroom had obviously been recently fitted out, but was quite damp and a little mouldy and looked like it needed more ventilation. Parts of the hostel could use some work. Our room also had a strange green security light that stayed on all night. You should be ok if you don't have a room with this strange light (108). Try to get a room with an odd number if you can, as these looked like there was more light in the morning (ours was a bit dark). The kitchen could use some more saucepans - we cooked our pasta in a wok.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

24 October 2011 Customer would recommend this property

Liked: As a group we were looking for a cheap, yet good hostel in the centre of Liverpool City, and that is what we found. The most thing we liked was the cleanliness, and the free all-day coffee!!

Disliked: There is nothing in particular that we disliked, but the hostel could work upon being more friendly!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

EDWIN ARIAS

With my spouse / partner

Partying / nightlife

23 October 2011 EDWIN would recommend this property

Liked: cleanliness, friendly and helpful staff

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

21 October 2011 Customer would recommend this property

Liked: Everything was really solid great location, friendly staff, would definitely recommend.

Disliked: Nothing bad to say

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 October 2011 Customer would recommend this property

Liked: Excellent location, nice atmosphere. Worth the money for the price you´re paying

Disliked: You have to pay for the internet

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

09 October 2011 Customer would recommend this property

Liked: Good location, very clean

Disliked: everything was ok.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

04 October 2011 Customer would recommend this property

Liked: A lot of space and great private rooms

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ann brown

With friends / other travellers

Partying / nightlife

02 October 2011 ann would recommend this property

Liked: location and clean ness

Disliked: fine

71.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Business / conference

01 October 2011

Liked: very well located, and the staff is nice

Disliked: what completely ruined my stay is that they let in completely drunk people who are loud, unrespectful and sometimes aggressive towards the people resting in the place. the person at the reception enter the room, switch on the lights in the middle of the night and started controlling the receipts. feels quite unsafe, and it is annoying for sure

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

30 September 2011

Liked: Good location, good price

Disliked: Extra people in my room on the last night (more than there were beds) leading to me trying to get another room at 4am