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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

82.5% Overall Rating

574 out of 631 customers would recommend this property

Recent review (11/05/2015)

"Cool people stay there, the location is fairly good but the hill can be a bit much..."

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.08

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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82.5%

Overall Rating

574 out of 631 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
88.0%
Location
92.0%
Facilities
77.6%
Cleanliness
68.8%
Staff
95.2%
Value
77.6%
Safety
78.4%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

peter kingsley

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

25 January 2012 peter would recommend this property

Liked: This hostel was amazing, both physically due to facilites, cleanlieness and location but in my opinion mostly due to the staff. They were incredibly helpful and though I forget her name, the girl on reception had an exceptionally high standard of customer service, beyond what one would expect from a hostel employee. I highly recommend staying here, you won regret it.

Disliked: I didn´t realise there was free Wifi until after I had paid for Global gossip one. There is free Wifi, just the signal strength in the rooms is unreliable.

74.3%
Atmosphere - 80% Staff - 20% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Work / volunteering

19 January 2012 Customer would recommend this property

Liked: the hostel was clean- tho on the first night my bed wasn't made and there were old sheets with dirt! KItchen/ toilets/ showers were very clean tho

Disliked: everything was fine- but the guy on the desk on saturday night was creepy- considering you're staying in a hostel you expect the people running it to be business-like but this guy wouldn't stop staring and acting strangely- personally being a girl staying in a hostel I though his manner off putting.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Karine Aguirres Guerra

With my spouse / partner

City break
Partying / nightlife
Romantic getaway
Sightseeing & culture

17 January 2012 Karine would recommend this property

Liked: The location is perfect, the room I stayed in was wonderful, everything is very clean, the breakfast is totally ok and all the atmosphere is really great!

Disliked: Nothing!

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Anna valentina Ferrari

With friends / other travellers

Backpacking / gap year

16 January 2012 Anna valentina would recommend this property

Liked: Staff was really helpfull and. Friendly!!

Disliked: Anna valentina left no negative feedback.

51.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Visiting friends or family

10 January 2012 Customer would recommend this property

Liked: It's in a convenient location for my visit, the staffs were nice and the breakfast was not bad.

Disliked: Very poor and shabby furniture, lacking basic things such as a phone in the room, change of towels et al. Very, very noisy (it seems that the hostel has no rule at all---people were just shouting on the hall way at 3;30 am in the morning!). The curtain was broken and I had to get someone to fix it, there was no safebox in the room.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stuart Young

Alone

City break
Sightseeing & culture

09 January 2012 Stuart would recommend this property

Liked: full faclities

Disliked: no dislikes

The property's response is...

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

07 January 2012 Customer would recommend this property

Liked: the rooms were big and the bathroom was good size with good shower n breaky was good to. no real complaints

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

05 January 2012 Customer would recommend this property

Liked: the atmosphere of the building

Disliked: the aussies staying in the dorm complained about having a female in the room (at 3am when they woke me up coming in). Apparently there was some mix up? Use of internet is more expensive than in other hostels.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

03 January 2012 Customer would recommend this property

Liked: Clean

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

03 January 2012 Customer would recommend this property

Liked: Great location, friendly, helpful staff,a nd a great atmosphere in the place. Lots of facilities available and a great opportunity to mix with others!! :)

Disliked: Room was too warm.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

denis delaney

With my spouse / partner

Sports, adventure or outdoor activities

02 January 2012 denis would recommend this property

Liked: everything was excellent at hatters hostel, first class

Disliked: noyhing to dislike at all, highly recommended

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Gaurav Singh

With friends / other travellers

Sightseeing & culture

31 December 2011 Gaurav would recommend this property

Liked: Location, Good breakfast

Disliked: The rule where you have to carry some extra coupons to get in after 11 PM. Why spoil it for so little thing?

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

23 December 2011 Customer would recommend this property

Liked: Really great!!

Disliked: Nothing

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ira Lemm

Alone

City break

22 December 2011 Ira would recommend this property

Liked: So much for so little money!!

Disliked: Nothing really. Maybe there could be activities from Thursday until Sunday.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rullio Couto

Alone

Sightseeing & culture

22 December 2011 Rullio would recommend this property

Liked: Very nice!!!!

Disliked: Rullio left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Renan Carvalho

With friends / other travellers

Backpacking / gap year

22 December 2011 Renan would recommend this property

Liked: Everything! Helpful staff and awesome facilities!

Disliked: The only problem was the bedroom's smell

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

19 December 2011 Customer would recommend this property

Liked: we got the dorm to ourselves, which was lucky, but the dorms was clean and the staff were really helpful

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Relaxation/spa
Sightseeing & culture

08 December 2011 Customer would recommend this property

Liked: This hostel is great! Great location, great breakfast, great staff. The kitchen facilities were cool. Too much hostel for that value. COMPLETELY RECOMMENDABLE!

Disliked: Not too many people in it, but I stayed in a very low season date

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

HYDRA ALMALIK J. HAMSAH

With a large group / tour

Backpacking / gap year

08 December 2011 HYDRA ALMALIK would recommend this property

Liked: everything

Disliked: none

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

01 December 2011 Customer would recommend this property

Liked: liked the location..

Disliked: nothing..

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

27 November 2011 Customer would recommend this property

Liked: good

Disliked: nothing

68.6%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

26 November 2011 Customer would recommend this property

Liked: The breakfast was good - just don't miss it becasue its only until 10! The staff were also really friendly and helpful in pointing out some places to go.

Disliked: The floor in the dorm was really dirty. It was full of stains and the carpet was peeling up in a few places. The bed had a big bow in the middle of it was quite uncomfortable (not to mention incredibly creaky) to sleep on. The kitchen also did not have an oven - big inconvenience if you want to cook one of the cheap pizzas from Tesco which every other backpacker normally seems to do.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

City break
Sports, adventure or outdoor activities

22 November 2011 Customer would recommend this property

Liked: location, friendly staff

Disliked: noisy, very uncomfortable beds

The property's response is...

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

22 November 2011 Customer would recommend this property

Liked: Good place to stay, near train station. Nice beds with separate bathroom and shower. Has a normal breakfast (really good coffee). Has laundry room

Disliked: A little noisy, but nothing that disrupts sleep.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 November 2011 Customer would recommend this property

Liked: everything

Disliked: it doesnt have lokers