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Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

85.3% Overall Rating

568 out of 624 customers would recommend this property

Recent review (08/03/2015)

Moorea Thill thinks…

"The showers and bathroom were very clean. The common area with the bar is a fun place to hang out, and the location is so close to liverpool 1. The staff are so sweet and helpful."

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.98

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

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85.3%

Overall Rating

568 out of 624 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
86.4%
Location
93.6%
Facilities
80.0%
Cleanliness
76.0%
Staff
96.0%
Value
83.2%
Safety
81.6%
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51.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

Alone

Visiting friends or family

10 January 2012 Customer would recommend this property

Liked: It's in a convenient location for my visit, the staffs were nice and the breakfast was not bad.

Disliked: Very poor and shabby furniture, lacking basic things such as a phone in the room, change of towels et al. Very, very noisy (it seems that the hostel has no rule at all---people were just shouting on the hall way at 3;30 am in the morning!). The curtain was broken and I had to get someone to fix it, there was no safebox in the room.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stuart Young

Alone

City break
Sightseeing & culture

09 January 2012 Stuart would recommend this property

Liked: full faclities

Disliked: no dislikes

The property's response is...

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

07 January 2012 Customer would recommend this property

Liked: the rooms were big and the bathroom was good size with good shower n breaky was good to. no real complaints

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

05 January 2012 Customer would recommend this property

Liked: the atmosphere of the building

Disliked: the aussies staying in the dorm complained about having a female in the room (at 3am when they woke me up coming in). Apparently there was some mix up? Use of internet is more expensive than in other hostels.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

03 January 2012 Customer would recommend this property

Liked: Clean

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

03 January 2012 Customer would recommend this property

Liked: Great location, friendly, helpful staff,a nd a great atmosphere in the place. Lots of facilities available and a great opportunity to mix with others!! :)

Disliked: Room was too warm.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

denis delaney

With my spouse / partner

Sports, adventure or outdoor activities

02 January 2012 denis would recommend this property

Liked: everything was excellent at hatters hostel, first class

Disliked: noyhing to dislike at all, highly recommended

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Gaurav Singh

With friends / other travellers

Sightseeing & culture

31 December 2011 Gaurav would recommend this property

Liked: Location, Good breakfast

Disliked: The rule where you have to carry some extra coupons to get in after 11 PM. Why spoil it for so little thing?

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

23 December 2011 Customer would recommend this property

Liked: Really great!!

Disliked: Nothing

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Ira Lemm

Alone

City break

22 December 2011 Ira would recommend this property

Liked: So much for so little money!!

Disliked: Nothing really. Maybe there could be activities from Thursday until Sunday.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rullio Couto

Alone

Sightseeing & culture

22 December 2011 Rullio would recommend this property

Liked: Very nice!!!!

Disliked: Rullio left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Renan Carvalho

With friends / other travellers

Backpacking / gap year

22 December 2011 Renan would recommend this property

Liked: Everything! Helpful staff and awesome facilities!

Disliked: The only problem was the bedroom's smell

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

19 December 2011 Customer would recommend this property

Liked: we got the dorm to ourselves, which was lucky, but the dorms was clean and the staff were really helpful

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Relaxation/spa
Sightseeing & culture

08 December 2011 Customer would recommend this property

Liked: This hostel is great! Great location, great breakfast, great staff. The kitchen facilities were cool. Too much hostel for that value. COMPLETELY RECOMMENDABLE!

Disliked: Not too many people in it, but I stayed in a very low season date

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

HYDRA ALMALIK J. HAMSAH

With a large group / tour

Backpacking / gap year

08 December 2011 HYDRA ALMALIK would recommend this property

Liked: everything

Disliked: none

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

01 December 2011 Customer would recommend this property

Liked: liked the location..

Disliked: nothing..

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

27 November 2011 Customer would recommend this property

Liked: good

Disliked: nothing

68.6%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

26 November 2011 Customer would recommend this property

Liked: The breakfast was good - just don't miss it becasue its only until 10! The staff were also really friendly and helpful in pointing out some places to go.

Disliked: The floor in the dorm was really dirty. It was full of stains and the carpet was peeling up in a few places. The bed had a big bow in the middle of it was quite uncomfortable (not to mention incredibly creaky) to sleep on. The kitchen also did not have an oven - big inconvenience if you want to cook one of the cheap pizzas from Tesco which every other backpacker normally seems to do.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

City break
Sports, adventure or outdoor activities

22 November 2011 Customer would recommend this property

Liked: location, friendly staff

Disliked: noisy, very uncomfortable beds

The property's response is...

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

22 November 2011 Customer would recommend this property

Liked: Good place to stay, near train station. Nice beds with separate bathroom and shower. Has a normal breakfast (really good coffee). Has laundry room

Disliked: A little noisy, but nothing that disrupts sleep.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 November 2011 Customer would recommend this property

Liked: everything

Disliked: it doesnt have lokers

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Ad van den Berg

With my spouse / partner

City break
Family Holiday
Sightseeing & culture
Visiting friends or family

11 November 2011 Ad would recommend this property

Liked: Location in city centre / students area. The antique front of the building.

Disliked: It was a noisy floor with lots of drunks running and screeming in the corridor during the night from 3 to 6 AM. The room had been cleaned but still smelled like a puke-pit. Probably all due to Halloween parties in the weekend. The car-parking across the street doesn't look very charming.

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Business / conference
City break

10 November 2011 Customer would recommend this property

Liked: Helpful staff, clean rooms and bathroom, separate bathroom and shower, adequate breakfast included in the price. Lovely communal rooms downstairs but it was very quiet so we didn't meet anyone else. Great value for money. Nice that the beds were made up already.

Disliked: There were no individual lamps, which would have made it less disruptive when coming in after others were asleep. Not much atmosphere but we couldn't really tell because we were in a group anyway.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

City break

10 November 2011

Liked: Location and staff

Disliked: The other's things

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Cristian Santarosa

With my spouse / partner

Backpacking / gap year

03 November 2011 Cristian would recommend this property

Liked: Great place, near the train station

Disliked: There was a group of students in my floot. It was impossible to sleep. But I just talked to the staff and they removed us to a higher floor, problem solved.