HostelBookers Logo
WEBSITE FEEDBACK
No booking fees

Reviews of Hatters Liverpool

Hostel | 56-60 Mount Pleasant, Liverpool, England L3 5SD

91.2% Overall Rating

551 out of 602 customers would recommend this property

Recent review (14/08/2014)

Dean Guzzar thinks…

"The beds were very clean and the room was tidy. There is a free breakfast and the staff is very attentive. Good enough for me :D"

Read all Hatters Liverpool reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • Late check-out
  • Laundry service
  • Wake-up calls
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 3.32

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Check-In/Out Details : Earliest Check-in: 14:00. Latest Check-out: 11:00. Customers can cancel their reservation anytime up 12pm 1 day prior to the day of arrival. For cancellations made outside this period or in the case of no shows, the first nights stay will be charged. Deposits paid to HostelBookers are non-refundable. For bookings of between 7-14 pax 100% of the booking value will be charged within 7 days of arrival. If cancelled 7 days before arrival no fee will be charged. **If you are more than 15 people please contact HostelBookers groups department in order to make your reservation. We won’t accept group bookings done directly from the site. **All bookings MUST have valid bank/credit card details in order to stay with us** ** Please bring photo ID with you - you need it to check in! Drivers license or passport.

Group booking?

Group of 15 or more traveling to Liverpool?

Contact us directly

See other properties in Liverpool

International Inn
28.19 USD

Hostel 78.1% 220 reviews
Cocoon Pod Hotel
37.31 USD

Hotel 3 star 85.8% 47 reviews
International Inn Apartment
53.90 USD

Apartment 89.1% 11 reviews
Embassie Liverpool Backpackers
28.19 USD

Hostel 92.0% 228 reviews
HOAX Hostel
23.22 USD

Hostel 88.2% 79 reviews
YHA Liverpool
18.24 USD

Hostel 83.7% 226 reviews
Dolby hotel
27.08 USD

Hotel 2 star 92.7% 16 reviews
Everton
10.90 USD

Apartment 77.9% 241 reviews

Enter dates to check prices


  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 29/08/2015

  •  
    Invalid date
     
    Invalid Date - Cannot be in the past
     
    Invalid Date - Check-Out cannot be beyond 29/08/2015
     
    Your check-out date is before your check-in date. Please check your dates and try again.
     
    Bookings can only be made for a maximum period of 31 days. Please enter alternative dates and try again.

processing
91.2%

Overall Rating

551 out of 602 HostelBookers customers said that they would recommend 'Hatters Liverpool'

Atmosphere
89.6%
Location
96.0%
Facilities
88.0%
Cleanliness
85.6%
Staff
94.4%
Value
88.0%
Safety
96.8%
Refine your results Showing 435 of 574 reviews Previous   1 | 2 | … | 7 | 8 | 9 | 10 | 11 | 12 | 13 | … | 17 | 18   Next
Reset filter
100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

01 December 2011 Customer would recommend this property

Liked: liked the location..

Disliked: nothing..

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

27 November 2011 Customer would recommend this property

Liked: good

Disliked: nothing

68.6%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

26 November 2011 Customer would recommend this property

Liked: The breakfast was good - just don't miss it becasue its only until 10! The staff were also really friendly and helpful in pointing out some places to go.

Disliked: The floor in the dorm was really dirty. It was full of stains and the carpet was peeling up in a few places. The bed had a big bow in the middle of it was quite uncomfortable (not to mention incredibly creaky) to sleep on. The kitchen also did not have an oven - big inconvenience if you want to cook one of the cheap pizzas from Tesco which every other backpacker normally seems to do.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

With my spouse / partner

City break
Sports, adventure or outdoor activities

22 November 2011 Customer would recommend this property

Liked: location, friendly staff

Disliked: noisy, very uncomfortable beds

The property's response is...

88.6%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

22 November 2011 Customer would recommend this property

Liked: Good place to stay, near train station. Nice beds with separate bathroom and shower. Has a normal breakfast (really good coffee). Has laundry room

Disliked: A little noisy, but nothing that disrupts sleep.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 November 2011 Customer would recommend this property

Liked: everything

Disliked: it doesnt have lokers

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Ad van den Berg

With my spouse / partner

City break
Family Holiday
Sightseeing & culture
Visiting friends or family

11 November 2011 Ad would recommend this property

Liked: Location in city centre / students area. The antique front of the building.

Disliked: It was a noisy floor with lots of drunks running and screeming in the corridor during the night from 3 to 6 AM. The room had been cleaned but still smelled like a puke-pit. Probably all due to Halloween parties in the weekend. The car-parking across the street doesn't look very charming.

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Business / conference
City break

10 November 2011 Customer would recommend this property

Liked: Helpful staff, clean rooms and bathroom, separate bathroom and shower, adequate breakfast included in the price. Lovely communal rooms downstairs but it was very quiet so we didn't meet anyone else. Great value for money. Nice that the beds were made up already.

Disliked: There were no individual lamps, which would have made it less disruptive when coming in after others were asleep. Not much atmosphere but we couldn't really tell because we were in a group anyway.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

City break

10 November 2011

Liked: Location and staff

Disliked: The other's things

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Cristian Santarosa

With my spouse / partner

Backpacking / gap year

03 November 2011 Cristian would recommend this property

Liked: Great place, near the train station

Disliked: There was a group of students in my floot. It was impossible to sleep. But I just talked to the staff and they removed us to a higher floor, problem solved.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Caroline Taunton

With my spouse / partner

City break

28 October 2011 Caroline would recommend this property

Liked: Great location between Lime Street Station and the shopping district. About 15 minutes walk from the docks. Decent kitchen for cooking, good breakfast as well with nice coffee. Staff were really friendly and the shower was also quite good.

Disliked: Our bathroom had obviously been recently fitted out, but was quite damp and a little mouldy and looked like it needed more ventilation. Parts of the hostel could use some work. Our room also had a strange green security light that stayed on all night. You should be ok if you don't have a room with this strange light (108). Try to get a room with an odd number if you can, as these looked like there was more light in the morning (ours was a bit dark). The kitchen could use some more saucepans - we cooked our pasta in a wok.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

24 October 2011 Customer would recommend this property

Liked: As a group we were looking for a cheap, yet good hostel in the centre of Liverpool City, and that is what we found. The most thing we liked was the cleanliness, and the free all-day coffee!!

Disliked: There is nothing in particular that we disliked, but the hostel could work upon being more friendly!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

EDWIN ARIAS

With my spouse / partner

Partying / nightlife

23 October 2011 EDWIN would recommend this property

Liked: cleanliness, friendly and helpful staff

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

21 October 2011 Customer would recommend this property

Liked: Everything was really solid great location, friendly staff, would definitely recommend.

Disliked: Nothing bad to say

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

14 October 2011 Customer would recommend this property

Liked: Excellent location, nice atmosphere. Worth the money for the price you´re paying

Disliked: You have to pay for the internet

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

09 October 2011 Customer would recommend this property

Liked: Good location, very clean

Disliked: everything was ok.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

04 October 2011 Customer would recommend this property

Liked: A lot of space and great private rooms

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ann brown

With friends / other travellers

Partying / nightlife

02 October 2011 ann would recommend this property

Liked: location and clean ness

Disliked: fine

71.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 40%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Business / conference

01 October 2011

Liked: very well located, and the staff is nice

Disliked: what completely ruined my stay is that they let in completely drunk people who are loud, unrespectful and sometimes aggressive towards the people resting in the place. the person at the reception enter the room, switch on the lights in the middle of the night and started controlling the receipts. feels quite unsafe, and it is annoying for sure

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

30 September 2011

Liked: Good location, good price

Disliked: Extra people in my room on the last night (more than there were beds) leading to me trying to get another room at 4am

85.7%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Gregory Snyder

Alone

Backpacking / gap year

29 September 2011 Gregory would recommend this property

Liked: There are lots of common areas. The beds are sufficiently comfy. It's close enough to both train stations and the city centre. The breakfast is minimal, but it's included in the price.

Disliked: Charging 5 pounds a day for internet is ludicrous.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

sin lee chai

With friends / other travellers

Backpacking / gap year

26 September 2011 sin lee would recommend this property

Liked: Excellent staff service, helpful and friendly...strongly recommended for those backpackers and travellers. value for money which included breakfast.

Disliked: overall satisfied, not dislike.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kyung-Ae Cho

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

25 September 2011 Kyung-Ae would recommend this property

Liked: Great kitchen and generous breakfast! Good location! Room was in the basement, but spaceous and had its own bathroom -nice! The staff was always friendly and helpful, seems that the Hatters "chain" staff member are in general because we could even store our luggage at Hatters in Manchester the following day although not being checked in any more!

Disliked: Unfortunately it was not possible to close the windows for sleeping so got a little bit cold at night. And I wished there had been plugs in the bathroom for hair-dryer...

82.9%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

23 September 2011 Customer would recommend this property

Liked: very clean room and good breakfast, good location.

Disliked: no free wi-fi, no much enthusiasm for foreigner who can't speak English very well.

51.4%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 40% Value - 60%

Fiona Lin

Alone

Sightseeing & culture

18 September 2011

Liked: location, close to trainstation

Disliked: not clean enough, guests smoked in the room. dead spider in the sink.