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Reviews of Cheltenham YMCA

Hostel | 6 Vittoria Walk, Cheltenham, England GL50 1TP

76.7% Overall Rating

44 out of 57 customers would recommend this property

Recent review (24/07/2014)

Elvis Dutton thinks…

"Staff were friendly and welcoming. All bedding was fresh and room clean. There was a fridge in the room, which would have been useful if I was there for more than one night."

Read all Cheltenham YMCA reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour hot showers
  • Washing machines
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Television room

Purchasable Extras

  • Towel USD 1.62

What's Included

  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Cheltenham?

Contact us directly

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76.7%

Overall Rating

44 out of 57 HostelBookers customers said that they would recommend 'Cheltenham YMCA'

Atmosphere
59.2%
Location
92.8%
Facilities
60.0%
Cleanliness
70.4%
Staff
89.6%
Value
78.4%
Safety
86.4%
Refine your results Showing 51 of 53 reviews 1 | 2 | 3   Next
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88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Elvis Dutton

Alone

Visiting friends or family

24 July 2014 Elvis would recommend this property

Liked: Staff were friendly and welcoming. All bedding was fresh and room clean. There was a fridge in the room, which would have been useful if I was there for more than one night.

Disliked: Being an old building it can be a little difficult to navigate. I wasn't sure of the validity of having a television in a room which will most often be shared by ten strangers (I had the room to myself however, so it was great!). The shower didn't have a great deal of water pressure, so best to judge the flow for yourself before soaping up your hair (again I was in luck as mine is very short and thinning).

62.9%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 40%

Customer review

Alone

Visiting friends or family

21 July 2014

Liked: Location and the outside of the building and the freindly helpful staff

Disliked: It is a bit run down, showers musty and mouldy, first room stank of cigarette smoke, 2nd room ok but just felt grimy

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Work / volunteering

15 June 2014 Customer would recommend this property

Liked: staff- location

Disliked: need a bit updading

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

04 June 2014 Customer would recommend this property

Liked: Overall it was a good experience. Everything that had to be there was there. Also staff was friendly.

Disliked: The only potential pitfall of the hostel is its secondary purpose as a shelter for middle age? people in need of additional care. Whilst it is laudable that this hostel is making an effort to assist locals in getting their life back on track, it did sometimes create a somewhat unusual atmosphere. I did not have any negative experience, and at no moment felt personally treatened or otherwise negatively affected. It was just a bit different.

42.9%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

Alone

Sightseeing & culture

20 May 2014

Liked: The helpfulness of the staff was the only redeeming factor.

Disliked: There was no crockery or cutlery in the kitchen which was filthy with food all over the floor.

51.4%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 20% Value - 60%

ian carnell

Alone

Events / festivals

06 May 2014 ian would recommend this property

Liked: close to town centre

Disliked: The state of toilet / washing areas

74.3%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture
Sports, adventure or outdoor activities

30 April 2014

Liked: Staff is very friendly and helpful! Everything is good,

Disliked: Some young people look like live here for long time, atmosphere not very good, actually.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

14 April 2014 Customer would recommend this property

Liked: Dorm is big enough to have your own space. Shower room with door is a plus. Clean toilets.

Disliked: The upper bunk is not high enough. Slipping in the lower bunk will feel "pressure". The upper bunk is better.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

kristian hathaway

Alone

Sports, adventure or outdoor activities

15 November 2013 kristian would recommend this property

Liked: nice friendly chap on reception.. room very nice clean an also nice an warm

Disliked: nothing really

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Shopping
Sports, adventure or outdoor activities

12 August 2012 Customer would recommend this property

Liked: Nice and friendly staff

Disliked: `Seemed a bit gloomy

68.6%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Work / volunteering

16 July 2012 Customer would recommend this property

Liked: There was a kitchenette in my dorm, and a TV that worked occasionally. Location was excellent.

Disliked: If providing a TV it would be good if it actually worked when required. Some staff were OK, one blatantly gave me incorrect information. Free wifi worked only in the lounge area. Seating in the lounge didn't look clean.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

PETER SMITH

Alone

Events / festivals

13 July 2012 PETER would recommend this property

Liked: It's attractive interior

Disliked: Nothing

85.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

01 July 2012 Customer would recommend this property

Liked: clean and safe

Disliked: the kitchen is not well equipped

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Sightseeing & culture

29 June 2012 Customer would recommend this property

Liked: Kitchen in the room, good location

Disliked: Big house with lots of residents but not very friendly atmosphere

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

Alone

Business / conference

25 May 2012

Liked: The location is the only good thing.

Disliked: The staffs are pretty unhelpful, though polite to some extend. There are flies everywhere. It seems like part of the hostel is being used for homeless people, who stay for there for quite a period of time. The YMCA called me 'short term resident'. The kitchen is very messy. The shower has hot water... but not well maintained.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 40% Value - 80%

ryan BROOKS

Alone

Work / volunteering

18 May 2012 ryan would recommend this property

Liked: CUSTOMER SERVICE WAS LOVELY

Disliked: CLEANLINESS POOR ..PERMANENT RESIDENTS WHO LIVE THERE ARE HOSTILE AND TREAT THE COMMUNIAL AREAS LIKE KITCHEN AND TV ROOM LIKE RUBBISH AND DISREGARD ANYONE ELSE WHO IS STAYING AT THE HOSTEL ....

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

01 May 2012 Customer would recommend this property

Liked: friendly and helpful staff Very good central location Many facilities as the laundry, gym club, TV room, kitchen, etc. Choice between individual room and dorm. Both options are cheap

Disliked: nothing

80.0%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Lee Harvey

With my spouse / partner

Backpacking / gap year

12 April 2012 Lee would recommend this property

Liked: Great central location & very secure

Disliked: A lot of stairs to climb to get to the rooms!

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Partying / nightlife
Relaxation/spa
Shopping
Sports, adventure or outdoor activities
Visiting friends or family

07 April 2012 Customer would recommend this property

Liked: Everyting was ok.

Disliked: Shower Place

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Romantic getaway
Sightseeing & culture
Visiting friends or family

12 March 2012 Customer would recommend this property

Liked: The rooms were very clean and secure, I personally had a whole 4 person room to myself, so it was nice to have a room where I could crash and cook my meals when I wanted.

Disliked: The only thing that bothered me was that I couldn't have a female guest in my room even if she was my sister...

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Visiting friends or family

29 January 2012 Customer would recommend this property

Liked: Very convenient location right next to the city centre, staff were friendly and helpful with giving me directions and tops about the town. Safe and secure etc

Disliked: It's really the kind of hostel designed with young homeless people in mind, so the area for B and B guests is quite small and there aren't really any facilities designed with short-term guests in mind except the bathroom on the B+B floor. Perfectly comfortable for a short budget visit though

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

29 January 2012 Customer would recommend this property

Liked: It felt like i was staying a hotel! The staff were extremely helpful and showed me to my room, where the facilities were and how to open my room door.

Disliked: nothing, it was all good.

65.7%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

With friends / other travellers

Work / volunteering

22 January 2012

Liked: The chap working to let us in at the late time was a very friendly helpful man.

Disliked: The bed was hiddeous and the showers were filthy.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Business / conference

07 January 2012 Customer would recommend this property

Liked: The staff were very friendly.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

claire mills

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Visiting friends or family

18 December 2011 claire would recommend this property

Liked: Location, Safety and facilities offered.

Disliked: Bathrooms do need an upgrade.