Reviews of YHA Cambridge

97 Tenison Road, Cambridge, England CB1 2DN

77.7%

249 out of 315 HostelBookers customers said that they would recommend 'YHA Cambridge'

Atmosphere
71.2%
Location
88.0%
Facilities
75.2%
Cleanliness
74.4%
Staff
81.6%
Value
72.0%
Safety
81.6%

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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

06 February 2012 Customer would recommend this property

Liked: Toilets were very clean, although I did not use the shower there so can't comment on that.. Staff were lovely and helpful, big kitchen with clean utensils. Rooms spacious enough, plus they provided us with an extra heater in case we needed it, which I think was more than many other hostels will ever do!

Disliked: Customer left no negative feedback.

51.4%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 100%
Location - 80% Cleanliness - 60% Value - 20%

Julia Fagan

Alone

Business / conference

02 February 2012

Liked: location was good, if you dont mind a little walk!!

Disliked: You had to pay for everything!! bit of a rip off!! The staff were ok to me but I witnessed them being pretty horrible to other customers!!! All the other reviews said the staff were horrible, they shoulfçd really change the staff!!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Visiting friends or family

30 January 2012 Customer would recommend this property

Liked: It is very comfortable, I stayed in a four bed room, with the bathroom inside. It was clean and bigger than I expected .

Disliked: That we had to do the check out at 10 a.m. t

42.9%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 40%
Location - 100% Cleanliness - 40% Value - 20%

Darren Mckenzie

With my spouse / partner

City break

16 January 2012

Liked: nothing

Disliked: pretty much all of it - the use of other facilities were way over priced for a hostel

85.7%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 60% Value - 100%

Justin Farrell

Alone

Business / conference
Sightseeing & culture

07 December 2011 Justin would recommend this property

Liked: The dorms were comfortable and clean. Comfy beds, cafeteria served breakfast and dinner. Beer available.

Disliked: You have to pay for internet use (5 pounds per 24/h). While the rooms were very clean, the bathrooms were very dirty.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

20 November 2011 Customer would recommend this property

Liked: Surprisingly clean, surprisingly comfortable beds and surprisingly great showers!

Disliked: Wifi costs 5 pounds extra.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Relaxation/spa

12 November 2011 Customer would recommend this property

Liked: nice environment

Disliked: too hot in the room

62.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

Alone

Work / volunteering

11 November 2011

Liked: I liked the friendly customer service and the food quality and location.

Disliked: I disliked how noisy the dorms were, the doors could not be closed softly, the only way to close them produced a loud bang, other peoples steps could easily be heard from the floor above. And there was an industrial kitchen extractor fan noise outside our window, it was run all night. The ear plugs you could purchase at reception were not adequate to block out these noises, I recommend buying foam disposable ones from the chemist/pharmacy. There is no parking for customers.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

City break

10 November 2011 Customer would recommend this property

Liked: I like YHA luggage room where I could leave my luggage even I checked out.

Disliked: checking out at 10 a.m is quite early.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Jolien Collet

With a large group / tour

City break

03 November 2011 Jolien would recommend this property

Liked: friendly staff

Disliked: the noisy rooms

42.9%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

City break

29 October 2011

Liked: Good location: a short walk from the railway station and easy to get to Stansted airport from the station. The staff was quite friendly.

Disliked: The building was old and squeaky and it seemed dirty and shabby inside. The stairway was narrow and difficult to get up with all the luggage. Soundproofing was poor and you could hear everything from the corridors and bathrooms = didn't get any sleep at all. There weren't enough bathrooms for the visitors and towels were not included in the room price although the linens were. No place to store your luggage safe from the other visitors in the dorm.

82.9%
Atmosphere - 100% Staff - 40% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Family Holiday

19 September 2011 Customer would recommend this property

Liked: cadre sympa,trés bien situé, à 2mns de la gare et 10 du centre, chambres sympas et propres,cafeteria sympa et petits dejeuners copieux( bon rapport qualité prix), securité ok, douches et toilettes franchement correctes. Excellente adresse.

Disliked: la gardienne de nuit pas franchement aimable à partir de 23h00...un peu trop agressive!!! Un peu extreme dans ses paroles et dans sa façon d'agir, manque de tact, a la limite de l'impolitesse et de l'irrespect! tout le reste du personnel trés sympa( caféteria, reception)

80.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference

09 September 2011 Customer would recommend this property

Liked: Good Location; Fair Price, Simple but nice Rooms;

Disliked: One of the staff members in the reception desk (lady with short gray hair) was extremely rude and inappropriate. Such remark is shared by other hostel guests. The remaining staff team was very friendly and helpful.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Visiting friends or family

04 September 2011

Liked: clean, close to the train station.

Disliked: There is an additional £3 fee each for none members which was not made clear. This definitely should be made VERY obvious on the website, as we felt rather annoyed having an additional charge on top of what we had budgeted. We would have been happier if this had been included in the initial booking.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year
Partying / nightlife

31 August 2011 Customer would recommend this property

Liked: Facilities were nice!

Disliked: No lift, no free internet, lots of noisy families and older people.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Ida Arvidsson

Alone

Visiting friends or family

25 August 2011 Ida would recommend this property

Liked: The location. Close to city center as well as the train station.

Disliked: Nothing.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family
Work / volunteering

18 August 2011 Customer would recommend this property

Liked: It was clean and modern and everything worked. The breakfast was very good and inexpensive.

Disliked: The bunk beds squeak being wooden, and I chap next to me had a terrible snore!Some light did n't work in the toilet as well as the sittting room.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

16 August 2011 Customer would recommend this property

Liked: Location near station, not too far from center of the city, helpful and friendly stuff

Disliked: Pretty basic hostel, not that it would really be anything wrong with that...

45.7%
Atmosphere - 80% Staff - 20% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 20% Value - 20%

Sandra GIlabert Rodriguez

Alone

Backpacking / gap year
Sightseeing & culture

08 August 2011

Liked: Nada! Bueno si, que pude dejar las maletas al día siguiente sin problemas.

Disliked: Pues el baño, a parte de estar asqueroso, el único báter que había, NO tenía cerradura, así que tenías que estar pendiente a que nadie entrara. Las instalaciones pésimas. Horrible. No lo recomiendo.

60.0%
Atmosphere - 20% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 40% Value - 60%

Luiz Acauan

With friends / other travellers

Business / conference

31 July 2011 Luiz would recommend this property

Liked: nice beds and hot showers. A kitchen with everything you need. really close to the train station

Disliked: the room and specially the bathrooms smalled really bad. a woman who looks like a Sargent was really annoying and the wifi is really expensive

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

Alone

Events / festivals

30 July 2011

Liked: The cheapest way to spend a night in Cambridge. Near the railway station.

Disliked: Drinking water only in the kitchen (which is closed at night)! Noisy, I couldn't sleep. Too soft mattress. Quite far away from the center.

77.1%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 100% Value - 40%

John Wilkie

Alone

Backpacking / gap year

29 July 2011

Liked: I liked the atmosphere and the friendliness of the staff. It really was a nice place except for all the surprise expenses that occurred after my arrival.

Disliked: There were a lot of surprise fees. For example, I didn't like finding out that the internet was pay only. One has to pay sort of a lot for internet access (£5 for 24 hours, £3 for an hour, or £1 for 20 minutes), even wifi. I also didn't notice how they had the property listed as a certain price and then you find out you have to pay extra if you are not a member of the hostel organization. Now it does mention the fee at the bottom of the description (fine print I'll say), but it would have been less "deceptive" if the full, nonmember fee was listed and it was advertised that non-members would get a discount. Towels and adapters are available but for purchase only where most hostels at least let you rent them. The towel I got stinks. It gets damp around humid air (aka a bathroom where a shower is happening)

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hannah Davis

Alone

Work / volunteering

28 July 2011 Hannah would recommend this property

Liked: Clean and comfortable, good location for me as I was studying at the Botanic Gardens.

Disliked: Perhaps a few more utensils in the kitchen would of been useful.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Eleanor Rowan

With friends / other travellers

Sightseeing & culture

22 July 2011 Eleanor would recommend this property

Liked: It was fine, the room was clean and all facilities were good. We got a private triple so we didn't have to separate into boys and girls.

Disliked: Quite pricey if you're not a YHA member.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Events / festivals

12 July 2011 Customer would recommend this property

Liked: The staff was very helpfull

Disliked: Nothing


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.