Reviews of Urban House & Urban Retreat Spa

20-21 New Steine, Brighton, East Sussex, England BN2 1PD

Customer Reviews & Ratings

73.3%

14 out of 22 HostelBookers customers said that they would recommend 'Urban House & Urban Retreat Spa'

Atmosphere
75.5%
Location
92.7%
Facilities
70.9%
Fun
50.0%
Staff
77.3%
Cleanliness
80.9%
Safety
74.6%
Value
64.6%

Customer Reviews: What did customers think about Urban House & Urban Retreat Spa?

What was the best part of your stay?
Date Urban House & Urban Retreat Spa Customer Reviews Overall Rating
07 August 2009
John Ross

Hotel and the spa were fantastic, the rooms need refurbishing desperately!!

70%
03 August 2009
Marcin Struzik

Friendly staff, very good breakfast!!

85%
02 August 2009
Customer review

Loved it all!

100%
13 July 2009
Mika Kaartinen

Small hostel, very charming. Friendly staff, good location. Room was small but it did the job.

97%
04 May 2009
Customer review

Good location. Comfortable e beds with good quality bed linen. Continental breakfast was genoutous and good quality . However, it kind of fell short somewhere in between a bugdet hostal and a boutique hotel which it kind of promotes itself as. But the staff were really helpful and it is clean and safe. Try to avoid being in Room 20 in the attic. The bolier for the hot water system is in this room and if you are a light sleeper it might keep you awake at night when other guests use their shower

85%
04 May 2009
James McGraw

Very clean, quiet and attractive, comfortable rooms. Breakfast was good too!

90%
16 December 2008
Customer review

the spa and the friendliness from Stephanie there.

72%
26 November 2008
Customer review

Location

92%
04 August 2008
Tom Moore

our double sea view room was spacious and well decorated situated between the sea and st james street in brighton its perfect for nights out and shopping!

95%
25 July 2008
Customer review

absolutely perfect location and gorgeous view of the beach, seaside and pier (from my room, at least). quite nice smiley staff and quite clean hostel. good balance price-quality in comparisson with other similar hostels.

65%
18 May 2008
Customer review

Friendly staff. Perfect location from the city. Not to close the downtown area if you want to escape the partying for someday, and not to far away for those day you were partying.

67%
01 May 2008
Customer review

Fiz remote control, replace water and beverages

77%
06 April 2008
Customer review

Close location to beach, town and bars

70%
24 March 2008
Customer review

JUST THE LOCATION WAS VERY GOOD - OBLIQUE SEA VIEW AND SQUARE IN FRONT.

50%
23 March 2008
Nick Taylor

Cheap, good location. Had spa facilities, though I didn't use them.

62%
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