Reviews of Hatters Backpack Hostel Birmingham

92-95 Livery Street, Jewellery Quarter, Birmingham, England B3 1RJ

93.1%

237 out of 248 HostelBookers customers said that they would recommend 'Hatters Backpack Hostel Birmingham'

Atmosphere
93.6%
Location
84.0%
Facilities
96.0%
Cleanliness
90.4%
Staff
98.4%
Value
98.4%
Safety
91.2%

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91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Praveen Gounder

Alone

Backpacking / gap year

25 June 2011 Praveen would recommend this property

Liked: Free wifi, beds that were better than my bed at home, kitchen with free breakfast, big space for lounging, chatting, watching TV, etc. and very friendly staff. Would stay again!

Disliked: Toilet in the room didnt work on first day, no lockers in teh rooms

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

24 June 2011 Customer would recommend this property

Liked: nice kitchen and chill out area

Disliked: factory noises in the morning

65.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

Alone

Work / volunteering

20 June 2011

Liked: Communal areas are good and relatively clean.

Disliked: Avoidance of forewarning about overnight noise from neighbouring night club. Noise is obviously a reoccurring issue which ought to be resolved as a priority. Given that my purpose of travel was for work, the disturbance meant I missed the second day of a 2 day course as I had a migraine as a result of sleep deprivation.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Samantha Smallwood

Alone

Sports, adventure or outdoor activities

19 June 2011 Samantha would recommend this property

Liked: I felt Hatters felt more like a shared house than a hostel. Everyone was so friendly, and the whole place is very relaxed. I was staying by myself doing a course in Wolverhampton and i had been there five minutes and had already been invited to the pub quiz, which i happily accepted and got free beer and pizza (Thanks Carl)! Movie night was great with even more pizza though Tori ate most of it, but the best bit was the pub crawl with out line of Jagerbombs and good old Arthur running round with his little black book making sure we left for the next venue on time! "Ok guys we have 3 minutes" Hehehehe. Overall I loved it at Hatters and I would definitely go there again if i needed a clean, friendly and affordable place to stay with an never ending sea of bread to make toast.Thanks guys you ROCK!!!!!

Disliked: Could have done with out the roommate who snored like Hippo with a hernia but hey what can you do! Other than that no complaints!

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Claire Appleby

Alone

Work / volunteering

09 June 2011 Claire would recommend this property

Liked: It's an amazing standard for a hostel and exceeded my expectations after staying in a different Birmingham hostel previously. As soon as I arrived I was greeted by a really friendly and professional guy named Tim who was super-cool and helpful. It's really relaxed but efficient and super clean. It's nicer than some hotels I've stayed in and fabulous prices.

Disliked: Nothing, it was absolutely fab.

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

06 June 2011 Customer would recommend this property

Liked: Very friendly and helpful staff, clean bed, good breakfast.

Disliked: no lockers, ensuite bath room only had one toilet/shower and were not in separate rooms

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Maria Graziella Cassar

Alone

City break

30 May 2011 Maria Graziella would recommend this property

Liked: It's in a good location and surrounded by bars,clubs,restaurants,supermarket and places of interest. The staff are v ery cheerful, helpful and will make one's stay a memorable one!Safe and secure clean and a nice way to meet new people and make new friends, definetly will stay again at Hatters when i'm back in the uk!

Disliked: What has been described about the property, location is what i had so i can say i'm happy with the service both with hostel.bookers and Hatters.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

25 May 2011 Customer would recommend this property

Liked: I booked a single private en-suite room and it was fabulous! Ample room and bathroom (towel included), clean and comfortable--much better than many hotels I stayed at. Fully equipped kitchen and great lounge area too.

Disliked: Actually, the location is far to walk from the New Street Station, especially when you carry a heavy suitcase. I'd recommend to take a taxi or, if possible, leave your luggage in the Left Luggage facility at the station.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife
Visiting friends or family

23 May 2011 Customer would recommend this property

Liked: Very nice place

Disliked: Anything

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Karen Lee

Alone

Partying / nightlife

17 May 2011 Karen would recommend this property

Liked: It was really comfortable and relaxed. I was really surprised at the great quality and friendly and helpful people. Expected it to be good...but it was actually excellent!

Disliked: It was tricky to find...but got there in the end with some helpful navigation from Arthur.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Jessica Smyth

Alone

Visiting friends or family

17 May 2011 Jessica would recommend this property

Liked: It was full of chacter, the common room was class.

Disliked: Nothing, was brilliant.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping
Sports, adventure or outdoor activities

16 May 2011 Customer would recommend this property

Liked: Really clean and loved the free toast:-)

Disliked: Directions from new street quite confusing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Ketija Busa

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

15 May 2011 Ketija would recommend this property

Liked: Friendliness and helpfulness of the staff - excellent!!!

Disliked: I didn't like the area it's in - recommend to take a taxi at night

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

09 May 2011 Customer would recommend this property

Liked: The facilities were very nice. I didn't get to spend as much time as I would've liked at this hostel, but the beds were comfortable and the kitchen was quite spacious. The staff were very friendly and helpful even at the late hour at which we checked in.

Disliked: I didn't spend much time at this hostel or in Birminingham and this can go either way for my review. The only slightly critical comment I might have is that when we got there the first time late at night, we had a little trouble using the directions to get to the hostel. This might not reflect the quality of the directions however just the late hour, our subsequent fatique, and the fact of being in a strange city when it's dark out.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Shopping
Sightseeing & culture

07 May 2011 Customer would recommend this property

Liked: Staff were wonderful and helpful with local sightseeing tips. The 8 bed room was fairly big and the dividing wall gave more privacy making it more like two rooms. Room & bathroom were clean. Plenty of room downstairs to chill out and meet other people. Kitchen was well appointed. Location is close to the Jewellery Quarter museum and Pen museum. Would love to stay again.

Disliked: Location is a bit far to walk from the coach station (about 30min). Light and sunshine came into our room (facing the road) very early in the morning and the blinds did not help.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Steve Richardson

Alone

Work / volunteering

03 May 2011 Steve would recommend this property

Liked: What is there to say, the property, the staff and the atmosphere were excellent.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

01 May 2011 Customer would recommend this property

Liked: The room was really nice and big- we even had a TV in our room. Everything was clean and the staff was extremly friendls, funny and helpful! The hostel was more like a hotel! Best hostel I`ve been so far!

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

29 April 2011 Customer would recommend this property

Liked: Couple minutes from Snow Hill Station

Disliked: Nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

28 April 2011 Customer would recommend this property

Liked: Cosy.

Disliked: Quite a distance from city centre though it's walkable.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

28 April 2011 Customer would recommend this property

Liked: Clean, friendly staff, good location. The girl who works there is very beautiful.

Disliked: Weak wifi signal.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

petra vachova

Alone

City break
Relaxation/spa
Sightseeing & culture

27 April 2011 petra would recommend this property

Liked: bathroom in a room

Disliked: nothink

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

25 April 2011 Customer would recommend this property

Liked: Fantastic staff who were always willing to help. The facilities were great (cinema room, N64 room, big kitchen and dining, clean rooms). Overall good things. Free breaky and tea/coffee was a definite plus, as well as unlimited toast all day.

Disliked: No bad stuff to say.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

25 April 2011 Customer would recommend this property

Liked: The rooms and the atmosphere

Disliked: nothing

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

25 April 2011 Customer would recommend this property

Liked: cleanliness

Disliked: location

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture
Visiting friends or family

18 April 2011 Customer would recommend this property

Liked: the size of the room and bathroom -this was quite huge!-, the atmosphere, the common areas, the decoration, the nice staff.

Disliked: some noises of factories in the mornings


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.