Reviews of New Palace Hotel

17, Soliman El Halaby St, From Emad El Din St, Cairo, Egypt .

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91.4%

97 out of 116 HostelBookers customers said that they would recommend 'New Palace Hotel'

Atmosphere
90.4%
Location
92.0%
Facilities
88.8%
Cleanliness
89.6%
Staff
94.4%
Value
90.4%
Safety
94.4%

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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

02 February 2011 Customer would recommend this property

Liked: Very safe place, very nice people. Don't worry about the elevator - hostel is located at 6th & 7 7th floor and there everything looks fine. People there will help you with anything. Also Internet Connection is working very well.

Disliked: Water leaking all the time ;) But is not a problem if you compare to the rest of Cairo!

40.0%
Atmosphere - 20% Staff - 40% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

22 November 2010

Liked: no

Disliked: they said the 10% deposit was paid for hostelbookers.com and insisted and asked me to pay "full amount " while I checked in. That doesn't match what hostelbookers.com mentioned in the my booking process.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kaia Alonso

12 November 2010 Kaia would recommend this property

Liked: Staff were really freindly and the location was really good would definatley reccomend

Disliked: Kaia left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

11 November 2010 Customer would recommend this property

Liked: This hostel had the best atmosphere that i have ever experienced at a hostel! it was super fun and the staff are nice! thanks New Palace for making my stay in Cairo excellent.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

David Anderson

02 November 2010 David would recommend this property

Liked: If you stay anywhere else in Cairo, you're just daft. This place is insanely social, and the staff is exceptional. The nights are restful when you need them to be, but the hostel is the perfect place to get a group together for a night out. Then you're two minutes walk from the metro, and 15 minutes from Egyptian museum

Disliked: David left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ALBERTINA ERICH

01 November 2010 ALBERTINA would recommend this property

Liked: I used to travel to Cairo many times a year, this is the very first time i found myself at home! New Palace Hotel will be my home everytime i want to fly to Cairo, the place is absolutely Great! Dr.Ahmed the Owner and his staff can do anything for you, rooms are quite, clean and it looks like being in a family house where you can get in touch with many different nationalities. i was sick one day and the entire staff kept asking me if i was ok. if you want to feel at home. stay there

Disliked: ALBERTINA left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

29 October 2010 Customer would recommend this property

Liked: The staff is friendly, helpful and great to talk to - I definitely were made to feel quite at home. The rooms are clean and well-kept. The roof garden terrace was nice. It was great to meet people from all over the world, drink coffee, fresh juice. really recommend

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture
Shopping

12 October 2010 Customer would recommend this property

Liked: Close to a lot of cheap places to eat

Disliked: No hot water

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Work / volunteering

28 September 2010 Customer would recommend this property

Liked: one of the best place in its categorie....

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year

24 August 2010

Liked: Nothing,,only friendliness staff.

Disliked: I never go again there.I rent ensuite room but was terrible.... Maybe it is good in Africa but I dont know.After arriving I met with an australian man who told me he found more wronger hotel before.. I had in my luxury room mushroom around on wall,,big cockroaches every day about 10-12 ,,,before my sleeping I had hunting 1 hour after animals. Aircondition was very loud(tik tik tik tik!!!) No toilet paper,no soap. All day big noise from the sreet,,I couldnt sleep I was always tired.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

27 June 2010 Customer would recommend this property

Liked: The staff is very nice and helpful. We had an awesome time at that hostel. Great thank you to Ahmed

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

26 June 2010 Customer would recommend this property

Liked: Great for groups

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

David Nicolas & his wife

14 June 2010 David Nicolas would recommend this property

Liked: Nice hostel

Disliked: David Nicolas left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jessica Haberman & her baby

14 June 2010 Jessica Haberman would recommend this property

Liked: The New palace hostel was an excellent choice! The staff did everything they could to make me feel welcome and comfortable. I've never seen such fantastic customer service! Great stay. I'll definitely be back. Shukran!

Disliked: Jessica Haberman left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

14 June 2010 Customer would recommend this property

Liked: nice staff, sweet rooftop and good view with a central location! Recommended!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dana Morris & robert david

14 June 2010 Dana Morris would recommend this property

Liked: Stayed with a group and the arrangements went without a hitch! Very happy it was great

Disliked: Dana Morris left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Monica James

12 June 2010

Liked: Friendly, helpfull staff

Disliked: Monica left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

12 June 2010 Customer would recommend this property

Liked: One of the best hostels I have stayed in, Great roof garden, clean, modern hostel. Location is good, large rooms with privacy curtain on each bed including a personal reading light and power points in each bed! near from all the main tourist attraction. very lively and fun hostel, I meet a lot of wonderful travelers here.... See you soon Abdlh

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Monica James

09 June 2010 Monica would recommend this property

Liked: GREAT.....Definitely recommend this place to stay. Very laid back place and the people who run it are awesome :) They do a good job at pulling the hostel together and getting everyone to have a good time The rooms are comfortable, get own locker, great location right near the metro and not too far of a walk to night life only 2 minutes by foot. Thanks Ahmed and Abdalh

Disliked: Monica left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

David Hans

08 June 2010 David would recommend this property

Liked: New palace is everything you could want in a hostel. It's very clean, it's close to the sights, it's safe and the owners are AMAZING. If you are looking for a good base to explore Cairo from I highly recommend new palace. Trust Ahmed's recommendations, we were never disappointed

Disliked: David left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dana Peter

08 June 2010 Dana would recommend this property

Liked: New Palace! is a great place to stay! Fun Clean and helpful staff. I'm glad I made the choice to come here

Disliked: Dana left no negative feedback.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

LUIS MARQUES

07 April 2010 LUIS would recommend this property

Liked: Location. TV. Staff tries to sell you trips all the time.

Disliked: LUIS left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

26 February 2010 Customer would recommend this property

Liked: Vary safe and comfortable for lone female travellers and no pressure to buy tours.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Donna McAleer

16 November 2009 Donna would recommend this property

Liked: Roof top bar. Balcony views. Friendly Staff. Good Location.

Disliked: Donna left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Tanya McAleer

09 November 2009 Tanya would recommend this property

Liked: Let me start by saying I would definately recomment this hotel. This is my second time I have been to Egypt, and I headed straight to this hotel again. The staff are great and helpful. They make me feel at home. The free breakfast helps you to start the day of sight seeing. And the rooms are clean and good value for money. I plan to come again!!!

Disliked: Tanya left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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