Reviews of Prague´s Heaven

17 May 2012 Customer would recommend this property

Liked: Was very nice and clean and the staff were incredibly friendly and helpful!

Disliked: Customer left no negative feedback.

15 May 2012 Customer would recommend this property

Liked: It is a very nice, quiet place with great "home like" atmosphere and amazingly friendly and helpful staff.

Disliked: n/a

15 May 2012 Customer would recommend this property

Liked: It felt more like a guest house than a hostel. we had a private room and bathroom and could get into the room from 9am which was great as we arrived in Prague at 6am! The lady who checked us in was lovely and gave us a map and pointed out the nearest tram stops and advised us what we should see and do. The common areas were comfortable and it was great to have free use of the internet. We were also offered tea and coffee and a little snack in the mornings which was a nice touch. Would stay here again if we went back to Prague.

Disliked: Customer left no negative feedback.

13 May 2012 Loren would recommend this property

Liked: Owners were friendly and helpful. Location wasn't too bad. 30 minute walk to the centre if the old town or 10 minutes in the tram. The tram stop is very close to the hostel and is regular/cheap. Our room was nice and big. The owners made us breakfast 2 mornings despite it not being included in the price.

Disliked: We could feel the springs in the mattress and the pillow was so lumpy it was more like some rags stuffed in a pillow case - maybe its time it replace them? There are heaps of doors to lock and unlock to get in/out of the building and hostel. It feels like it takes about 10 minutes to get in!

04 May 2012 Krzysztof would recommend this property

Liked: The property is run by two friendliest women we have ever met: very helpful, kind, informative and supportive (Eva and Ana) The location is very good: within a walking distance from the city center, close to the Vltava river, close to the Botanical Garden. There are many shops, restaurants and local pubs in the vicinity. Our windows have the view of the Vysehrad hill (a 7 min. walk up the hill). The Vysehrad hill (the seat of ancient kings) has a magnificent view of Prague and there is a nice beer garden frequented by the locals and serving cheap but quality local beer. Overall, we full-heartedly recommend the place to anyone who has not been here yet.

Disliked: nothing

30 April 2012 Customer would recommend this property

Liked: The staff are really friendly and very helpful. Very knowledgeable about Prague and surrounding areas. Very nice cozy atmosphere - you almost always know all of the other guests.

Disliked: Cooking facilities were a bit lacking. There was only a microwave and a kettle - the restaurants that they recommend are really good but not great if you were hoping to cook yourself.

23 April 2012 Customer would recommend this property

Liked: Brilliant place...more apartment style than hostel, but a fantastic stay. very helpful staff, lovely rooms...best part of the holiday!

Disliked: Customer left no negative feedback.

28 March 2012 JISHUANG would recommend this property

Liked: It's like a family apartment. Everything is so clean. Anna is such a nice woman and she prepared you coffee or tea and a small breakfast in the morning. The location is not in the city center, but it doesn't take long to get to any sites or city center, and the trams are just in front of the building. It's quiet and cheap around.

Disliked: JISHUANG left no negative feedback.

13 March 2012 Customer would recommend this property

Liked: Perfect behaviour of the staff

Disliked: nothing

12 March 2012 Fabiola would recommend this property

Liked: Very good service and rooms

Disliked: Nothing. Everything great

06 March 2012 Customer would recommend this property

Liked: the friendliness of the staff, the cosy atmophere

Disliked: nothing to dislike

11 February 2012 Customer would recommend this property

Liked: It's totally an apartment type hotel. Though you have to share a bathroom and washroom with other customers, they were pretty clean. You would have a small breakfast and coffee or tea for free.

Disliked: The room key didn't work smoothly.

07 January 2012 Kristen would recommend this property

Liked: I have never felt more at home and well taken care of in any hostel or hotel as I have in prague's heaven. The owner is the kindest woman you will ever meet in your life and she makes sure youre happy. Every morning we woke up to coffee and some kind of delicious small breakfast. It was amazing, and the facilities are fantastic. Everything is really clean and the bathroom is very very nice. Our room was super comfortable and it was really great to have the privacy. I wholeheartedly recommend this hostel, seriously, stay here!!!!!

Disliked: Kristen left no negative feedback.

02 January 2012 Customer would recommend this property

Liked: it was a nice apartment styled hotel with a good balcony and okey location with trams close to the door

Disliked: too many doors had to be locked and unlocked all the time and the bed linens was a little poor

13 November 2011 Andras would recommend this property

Liked: Very quiet place

Disliked: Place could be a bit better

10 November 2011 Customer would recommend this property

Liked: Nice little hostel, very friendly staff. Its not in the city centre but still close enough. Feels like staying at a friends apartment, not like in a hotel, which is rather pleasant. There is not much to dislike about the hostel and I can only recommend it.

Disliked: Nothing, really.

05 November 2011 Jesse would recommend this property

Liked: Over friendly staff, nice neighborhood, close to city, close to public transport, and a decent price. The place was very clean and with good facilities. There was tea and coffee available in the morning, which was handed to you the moment you left your room (be warned the staff don't seem to take no for an answer). The staff were always really helpful.

Disliked: Because it was only a small hostel the reception closed at 3pm each day, you need to make special arrangements if you want to arrive after this time.

31 October 2011

Liked: Intimate feeling, wonderful staff, safe surroundings, balcony, internet, felt like a mini-home..

Disliked: Bit far from city center, but even then only a 17 minute walk/five minute tram ride and it's probably for the best as the surrounding markets, restaurants and shops are a cheaper.

01 September 2011 Customer would recommend this property

Liked: In spite of being far from city center and train station, you have trams that leave you just directly there. Also there is a Lidl very near.

Disliked: I arrived in the afternoon and the reception was closed, so I had to call with my phone and wait in the street for more than 1h to the reception guy... My room was an attic with inclined roof (the only in the hostel... seems I'm not lucky). The room was very hot when I arrived in the afternoon and I couldn't be stand up because my head hit the ceiling everytime!!! Also I had to have a shower sit down because of the same reason!

23 August 2011 Craig would recommend this property

Liked: Clean, good location if you want a slightly more quiet area from the city centre but still has quick easy access via trams. Lovely host who will do anything possible to make your stay pleasant (she wouldn't even let us clean our own dishes after breakfast!!). Vyšerhrad right next door is a bonus.

Disliked: Not for those wanting a party atmosphere as it is a small, quiet hostel, however it was just what we wanted. Noise from the train line behind the building may be a problem if you are a light sleepeer.

08 August 2011 Customer would recommend this property

Liked: It's newly renovated and really clean. The staff is really helpful and friendly.

Disliked: It's a little far from the center of town and it's right by the train which can get a little noisy.

09 June 2011 Customer would recommend this property

Liked: I liked the common meeting area, where I happened to meet a bunch of good people. The place was also clean and fairly modern. And there is a great restaurant around the corner with very good authentic Czech food.

Disliked: The location is not in the city center, but can easily be accessed by foot, or by a short tram or subway ride.

07 June 2011 Customer would recommend this property

Liked: Very helpful staff

Disliked: Nothing

17 May 2011 Customer would recommend this property

Liked: Basicly everything. The lady was very nice, welcoming, speaks good english, she prepared coffe, beer, and cakes for us. She gave us some useful informations and free map also. The room was small but nice, we almost only used it for sleeping and for that, it was perfect. The bathroom is beautiful!:) There is only one but it is enough, since there are not many rooms in this hostel, wich made us love the place even more.:) I would definitely recommend it to everyone!

Disliked: it is not a 5star hotel, but it is perfect in its cathegory, so, nothing!

29 April 2011 Customer would recommend this property

Liked: Incredibly friendly and very helpful owner. She tells you about tourist places and everything even without having been asked. Everything is very clean. I would really recommend the hostel!!

Disliked: nothing