Reviews of Casa Rolando y Magaly

San Rafael 754, 1st Floor, e/Marquez Glez y Oquendo Havana, Cuba 10300

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95.8%

113 out of 116 HostelBookers customers said that they would recommend 'Casa Rolando y Magaly'

Atmosphere
96.0%
Location
89.6%
Facilities
93.6%
Cleanliness
99.2%
Staff
98.4%
Value
95.2%
Safety
98.4%

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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Shelly McDonald

With my spouse / partner

Sightseeing & culture

06 February 2012 Shelly would recommend this property

Liked: Everything was great. Ida ( Rolando's mother) did not speak English so communication was a little difficult but we muddled through. The house was fantastic and the cooking great. Ida made us lobster dinner one night (very reasonable cost for this) and it was the best of our whole Cuban vacation. The house was full - all three rooms were booked and the other guests were great as well. It was centrally located and we walked everywhere- putting on about 60km the time we were there. Neighbourhood seemed very safe- even walking around at night. I would stay again if i was going back to Cuba. Highly recommend this Casa.

Disliked: Shelly left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jo & Rob Frost

With my spouse / partner

Family Holiday

30 January 2012 Jo & Rob would recommend this property

Liked: I loved the family who ran it. They were consistently helpful and nothing was too much trouble. We had breakfast and evening meal at the casa as it was so easy and cheap, and the owners were more than happy to cook for us. I would recommed this stay every time.

Disliked: We arrived quite late and in the dark and wondered what or where we might be. It all appeared a bit seedy and scarey. However after wondering around Havana, it would appear that lots of the streets have a similar feel. Please don't be put off, as we walked it most dark nights and felt very safe. This is not really a dislike.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Tannis Whitford

With my spouse / partner

Beach / sunbathing
Partying / nightlife
Romantic getaway
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

24 January 2012 Tannis would recommend this property

Liked: Rolando was very helpful and gave us all the important information and interesting information about the city and area that we were staying in. He keeps the property immaculate. There were books and maps for us to use as well. His mother Magaly was a very sweet woman who cooked us a nice breakfast and did not speak English but was patient with my attempts at Spanish and would take the time to talk a bit with me. The location is not far from shopping and tourist area's, walking give's you a good view of how average people live there and there are always taxi's & bicycle taxi's for hire. You can barter with them for a good rate and it's very safe.

Disliked: A couple times the doorbell was rung at odd times like late at night or early in the morning, not sure why.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Samuel Darling

With my spouse / partner

Sightseeing & culture

15 January 2012 Samuel would recommend this property

Liked: Very friendly and helpful staff, always able to explain things to us. Great location makes you feel a p[art of daily Habanero life and walking distance to the more touristy areas.

Disliked: Samuel left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

05 January 2012 Customer would recommend this property

Liked: At first sight we we're very pleased. We expected much less of Cuba. But after visiting six other Casa's around Cuba, this place really is'nt anything special. Fine room, very standard Cuban Casa Particulares (and that is good!). Rolando speakes good english and learns you about the do's and dont's in Cuba. The location is in-between two great spots and definitely in walking distance to a lot of places. But there are lot's of rooms with just as good or better location. For the same price we got a much better room at new years eve in Havanna - booked the day before. Like everyone else in Cuba, Rolando fixed the next place for us in Vinales and then we were on his list meaning that when we got our Casa in Vinales to book in Cienfuegos, she called on his list. In Cienfuegos we met some other travellers who recommended a place in Trinidad, which we called. Within few hours Rolando called our Casa and got mad at them and us for 'breaking the list'. I don't understand how he fund out and why we had to get involved, but it was kind of scary. But in the end it caused no trouble. You really only need to book a place at your arrival and then they will sort out the rest day-by-day. It works great and we had good experiences 5/6 times. So no worries. You can go with Rolando or someone else, it don't really matters much.

Disliked: That he got mad at us for doing nothing wrong. We only saw Rolando at arrival and when we had to pay and between that we only saw the granma, who spoke very fast and non-understandable spanish. That was, though, also an experience. And even though we did'nt understand her, she was, like all Cubans, very warm and friendly.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

04 January 2012 Customer would recommend this property

Liked: Fanastic hosts! Rolando was very friendly and helpful and gave us really good travel advice and spoke perfect English.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

KO YUK YING

Alone

Sightseeing & culture

22 December 2011 KO would recommend this property

Liked: I have stayed at the Casa for six nights totally. The execellent casa where is very clean and the family of the casa are very helpful for everybody, especial ly, the owner, Rolando who can speak many different languages and solve all problems for all travellers. I thanks for the assistance from all of his family. I am highly recommend this casa for all travellers.

Disliked: It´s just a little bite not good that the location of the casa get a little long distance and it need to take about half hour for walking to the town centre (Central Park). But it´s quite good that it´s only a straight way and easy to go. It´s not a big problem. I´m still high recommend ¡¡¡

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

10 December 2011 Customer would recommend this property

Liked: Nice place, everyone was super friendly. Casa located in Centro Havana and is about 1km from the tourist area. Felt safe in the area at night and the breakfast was good.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

24 August 2011 Customer would recommend this property

Liked: Living in Rolando's casa is a real experience. We can watch the local people walking and doing business on the balcony. Rolando gives us a very clear introduction of Cuba. His mother is a great host, too (though she doesn't speak English). It is a bit far away from the sights in Centro, but it's cheap and fun to take a bici-taxi ride.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

vincent carrière marleau

With my spouse / partner

Backpacking / gap year

20 August 2011 vincent would recommend this property

Liked: Rolando and his family are really friendly. The place is perfect, and Rolando's tips for a safe trip to Cuba are useful and appreciated. As for the location, it's the best place to see the real Havana, and it's a 10 minutes to the old town and Vedado.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kyle Linahan

Alone

Beach / sunbathing
Partying / nightlife
Sightseeing & culture

17 August 2011 Kyle would recommend this property

Liked: I liked the friendly family atmosphere and people that are always incredibly eager to help with any issue you may have.

Disliked: I disliked that my lack of spanish language limited my conversations with some of the family.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Anna Rothman

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

08 August 2011 Anna would recommend this property

Liked: Very friendly people who helped and informed us a lot! I would definitely go there again! It is a great place to start your journey here! We even ended it with one last night ni Havanna and we could leave our bags there all day and even use the private shower. Thank you Rolando, Magaly and the charming mother of Rolando!

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

02 August 2011 Customer would recommend this property

Liked: I just want to thank the owner of the house for the quality of stay I had at Rolando y Magaly...very friendly,polite and clean!!! I've only stayed there for 3 nights and I would do it again when I travel to Havana...I recommend this accommodation 100% I loved it... Lilian P.

Disliked: Nothing to dislike...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Agustina Hansen

With my spouse / partner

Partying / nightlife
Romantic getaway
Sightseeing & culture

31 July 2011

Liked: We enjoyed our stay at Rolando and Magaly’s house. The introduction to habana that Rolando gave us was excellent. Rolando’s family was helpful and very friendly. We felt like we were in our own house and were pleasantly surprised how secure we felt in the house and surrounding location. The placed offered everything we were looking for, that is, privacy, cleanliness, quietness, and a comfortable room with A/C. We would and hopefully will stay there again and will recommend friends and family to stay there. Jason and Agustina

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture

23 July 2011 Customer would recommend this property

Liked: Hi you travellers! Me and my three freinds (all girls) had the most beautiful time in Cuba and Havanna! Rolandos place is the best to stay!!! Rolando gives you the best advices and hints. He knows some of the best casa paticulares around Cuba and provides help no matter what you need! Me and my girls just loved it! And his mother cooking us breakfast every morning was so sweet, too! Have fun you guys :)

Disliked: Nothing!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Berna Burcak Basbug Erkan

With my spouse / partner

Business / conference
Family Holiday
Sightseeing & culture

16 July 2011 Berna Burcak would recommend this property

Liked: The casa is in a very central place in Havana (old Havana). It locates at 10 minutes walking distance to the Parque de Centrale (central park) and the Havana University. The place and the service is great value for the money, especially compared to the food and facilities outside. The room is in a safe apartment and has an air-conditioning, a large bed for two, linens, a closet and large bathroom. The landlord, Mr. Rolando, is a very gentle man. He not only provides a great service, but also provides local guidance like information about Cuba, local facilities in Havana, to do's and not to do's. There is also a kitchen in the house and you may request breakfast and dinner. Prices are reasonable. Mr. Rolando's mother takes care of the kitchen and the food service. She is a very nice and noble woman. You will enjoy chatting her. She always smiles. I don't speak Spanish at all, and my wife speaks a bit but we got along with her as if we both speak fluent Spanish. We will never forget her. The bottom line is Casa Rolando y Magaly is a very good place to stay if you look for a local place, want to be with Cubans around and want to live the everyday life in Cuba. We strongly recommend this place.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Markus Angerlehner

With my spouse / partner

Backpacking / gap year

10 July 2011 Markus would recommend this property

Liked: absolut toller Staff, sehr sehr freundlich, buchbares abend essen sehr emphelenswert, sehr zentral, rolando und seine frau bemühten sich in jeder hinsicht und waren immer hilfsbereit , wir bekamen viele tipps , zimmer sehr gemütlich, ABSOLUT empfehlenswert

Disliked: es war alles super, nichts das uns störte

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

06 July 2011 Customer would recommend this property

Liked: I loved the location in Habana Centro well away from the tourist area. it was an insight into the real Cuba. Rolando speaks fluent English and gives a brilliant introduction to Cuba, facts, information, advice on safety and how to behave. He was waiting in the street for our taxi when we arrived from the airport at night in the dark....very reassuring and helpful. I loved the faded colonial sitting room, the small balcony overlooking the street where you could see all the local life going on. I liked Rolando's mother who looked after us, a very sweet and gentle lady and who brewed the best coffee in Cuba and provided us with a good breakfast. Rolando couldn't have been more charming and helpful.

Disliked: The bedroom had no windows and a somewhat aged air conditioner. We were sweltering. Otherwise, it was a little shabby but was adequate and had an ensuite bathroom. I suspect the other rooms might have been cooler and Rolando has another property nearby which we didn't see.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Romantic getaway

03 July 2011 Customer would recommend this property

Liked: The owner and his family is extraordinary friendly, honest and helpful.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andreia Guilherme

With my spouse / partner

Sightseeing & culture

02 July 2011 Andreia would recommend this property

Liked: Everything. Rolando's family is amazing. Very friendly and always trying to help you. Me and my partner have had and amazing time with them. We really felt like we were at home.

Disliked: Nothing. Me and my partner loved this casa particular.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Maria Jesus Caicedo Hernandez

Alone

Work / volunteering

17 June 2011 Maria Jesus would recommend this property

Liked: Everything, the rooms, the people, the facilities.

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chee Foo

With my spouse / partner

Sightseeing & culture

07 June 2011 Chee would recommend this property

Liked: what's not to like?

Disliked: n/a

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Karen MacRandal

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

01 June 2011 Karen would recommend this property

Liked: The people running it were wonderful, so friendly and helpful. gave us loads of information and were really interesting to talk to. Really made us feel at home.

Disliked: Nothing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Martine Valk

With my spouse / partner

Backpacking / gap year

29 May 2011 Martine would recommend this property

Liked: Very friendly people who helps you perfectly to start your stay in Cuba. Many good tips and a friendly welcome. Great place to stay, also a good location.

Disliked: none

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Richard Brown

Alone

Backpacking / gap year
City break
Sightseeing & culture

12 May 2011 Richard would recommend this property

Liked: Excellent hosts, very helpful and welcoming

Disliked: Nothing


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94% of 201,155 customers would recommend HostelBookers to a friend.

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