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Reviews of Kayros Hostel

Hostel | Calle 10 c 3 -35 centro, Santa Marta, Colombia 047000

61.6% Overall Rating

3 out of 7 customers would recommend this property

Recent review (30/09/2013)

Carly Freeston thinks…

"The staff were friendly and hospitable (e.g. the guy on nightshift kept his TV down as we were watching a film on our computer in the reception area). The beds were comfy and the room was clean. The…"

Read all Kayros Hostel reviews

Facilities

  • Air Conditioning
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Tours/Travel Desk
  • Washing machines

What's Included

  • Linen
  • Towel

Group booking?

Group of 15 or more traveling to Santa Marta?

Contact us directly

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61.6%

Overall Rating

3 out of 7 HostelBookers customers said that they would recommend 'Kayros Hostel'

Atmosphere
57.1%
Location
62.9%
Facilities
48.6%
Cleanliness
71.4%
Staff
68.6%
Value
62.9%
Safety
60.0%
Refine your results Showing 4 of 7 reviews
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88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Carly Freeston

With my spouse / partner

Backpacking / gap year

30 September 2013 Carly would recommend this property

Liked: The staff were friendly and hospitable (e.g. the guy on nightshift kept his TV down as we were watching a film on our computer in the reception area). The beds were comfy and the room was clean. The location was really good - in the centre, in a quiet area, near the coast.

Disliked: The wifi didn't work in our room (we were at the back of the hostel - but it worked fine in the reception area). The walls were quite thin (it was quiet from about 11pm, but you could hear people from other rooms in the morning and throughout the day and the washing machines make a lot of noise until about 6pm). Overall it was definitely worth staying there for a couple of days to explore the centre of Santa Marta.

42.9%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 60% Value - 40%

Customer review

Alone

Backpacking / gap year

04 May 2012

Liked: From one of the earlier reviews they complained about building renovation late last year. Most of this seems to have been done. The room was small though newly tiled and freshly painted with a cable tv and air con

Disliked: The shower was akin to a cat with prostrate problems taking a pee. Virtually useless. The hostel manager did not speak any English and was evasive about my deposit that was already paid via Hostel Bookers as he simply made a standard charge of COP31,500 per night for a single room. Also the laundry is very expensive at basically COP1500 per item.

42.9%
Atmosphere - 40% Staff - 40% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

11 November 2011

Liked: The room was large (we got a whole dorm to ourselves after booking a double room), air-conditioned and kept very clean. The staff seemed friendly enough.

Disliked: The security seemed really bad - twice we found our room door unlocked and open when we came back to the hostel and the room had been cleaned. At the same time, no safe deposit box for valuables was available. As construction work was going on, it was noisy (the builders started work early in the morning and cranked up their radio at 6.30 AM). Sure, low season is a good time for refurbishing but in this case reservations should not be taken! Due to construction, all common areas were dirty and dusty and generally not usable at all. The promised WiFi did not work for any of the devices we had (computer, smartphone). the staff just said it "worked for them" and the problem was not solved.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

08 August 2011 Customer would recommend this property

Liked: Rall clean and helpful staff - helped us with all our travel plans and were friendly. Good information about surrouding activities and hostel was quiet and well maintained.

Disliked: Rooms were a bit gloomy and beds a bit uncomfortable.