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Reviews of La Serrana

Hostel | Via Palestina km 1.5, Finca La Serrana, Salento, Colombia -

90.2% Overall Rating

61 out of 62 customers would recommend this property

Recent review (05/08/2014)

Clare Scambler thinks…

"Excellent hostel!! Great views!! Good breakfast, good beds and bathrooms! Campfire at night, yoga in the mornings, nice retreat!! Nice atmosphere, nicely decorated and good common room! Very…"

Read all La Serrana reviews

Facilities

  • Bar
  • Car Parking
  • Self-catering Facilities
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Laundry service
  • Reception (limited hours)
  • BBQ area
  • Common area / room
  • Communal kitchen
  • Outside area
  • Television room

Purchasable Extras

  • Airport Pickup USD 37.12

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

Please note this property does not accept group bookings of more than 6 people

Group booking?

Group of 15 or more traveling to Salento?

Contact us directly

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90.2%

Overall Rating

61 out of 62 HostelBookers customers said that they would recommend 'La Serrana'

Atmosphere
92.8%
Location
91.2%
Facilities
88.8%
Cleanliness
89.6%
Staff
88.0%
Value
90.4%
Safety
90.4%
Refine your results Showing 54 of 59 reviews 1 | 2 | 3   Next
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91.4%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Clare Scambler

With my spouse / partner

Backpacking / gap year

05 August 2014 Clare would recommend this property

Liked: Excellent hostel!! Great views!! Good breakfast, good beds and bathrooms! Campfire at night, yoga in the mornings, nice retreat!! Nice atmosphere, nicely decorated and good common room! Very happy, highly recommended!

Disliked: The small thing I would say is the guy on reception needs to be friendlier, he was moody and a bit rude, the girl however with the American boyfriend was super lovely!!!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Events / festivals
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering

04 June 2014 Customer would recommend this property

Liked: Great breakfast and dinner, very nice and helpful staff

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Kate Bell

Alone

Backpacking / gap year

17 April 2014 Kate would recommend this property

Liked: it is really beautiful!! really nice living room, great views, very tranquil. it is a bit outside the town, but worth it. and they have a real, made to order breakfast! such a nice change from the usual toast/pancakes. i extended my stay past my initial reservation :)

Disliked: my only complaint is that there are no lockers/not enough bag storage in the dorm, and the hot showers could be hotter. and try to get here early - if you get to armenia after the buses to salento stop, it is a bit harder to make your way here.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 40% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

19 February 2014 Customer would recommend this property

Liked: Very helpful staff, good food, beautiful location

Disliked: We were unlucky and get the only room with Mold, the room was very wet and smelt terrible. We got a little discount. But anyway the location is great and the stuff very helpful. Just make sure that you don`t get that room with mold located in the separate house around 300 metres in front of the main building.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Lorissa Achjian

With friends / other travellers

Backpacking / gap year

29 November 2013 Lorissa would recommend this property

Liked: Great atmosphere away from the city centre, very tranquil surroundings amongst the mountainous terrain, helpful staff who go out of their way to assist with travel related enquiries & who make your stay as comfirtable as possible, clean & comfortable dorms with plenty of space, great dinners!

Disliked: Some other travellers were noisy until 2am in the common area but this was not at the fault of the hostel because rules were clearly posted for 11pm lights out in common space. No fault found with the hostel at all!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jackson Ellis

With my spouse / partner

Backpacking / gap year
Events / festivals
Relaxation/spa
Sightseeing & culture

23 November 2013 Jackson would recommend this property

Liked: Beautiful premesis on a hilltop overlooking a gorgeous scenic valley, staff were very friendly and helpful during stay and able to provide advice on local tours and activities. Great breakfast included and delicious dinners on offer. Great atmosphere, and not surprising this place attracts a warm and energetic crowd of fellow travellers.

Disliked: Nothing

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Tatsiana Lapata

Alone

Backpacking / gap year

22 July 2013 Tatsiana would recommend this property

Liked: It's a real natural place with beautiful scenery. Not far from Solento (only 15 minutes afoot). Staff is very helpful despite language difficulties. The breakfast was very tasty. But special and great benefit is a coffee tour at Sacha Mama Farm.

Disliked: I think blankets have to be warmer.

85.7%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Backpacking / gap year

03 July 2013 Customer would recommend this property

Liked: DVD player, hot showers and nada was great! Awesome natural yogurt (ie not full of sugar n thickness) for brekkie with the included fruit salad.

Disliked: We stayed in a dorm room the first night as there were no doubles available, which was fine and preferable to the double as we weren't told that the double room booked was actually in another house. This place is stunning though more expensive and not as social as the main house.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 February 2013 Customer would recommend this property

Liked: Great location and views of surrounding area Amazing food from the restaurant at cheap prices Helpful and friendly staff Clean and nicely set-out hostel

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

03 January 2013 Customer would recommend this property

Liked: La Serrana is a great hacienda in a terrific, peaceful location.

Disliked: However the hostel´s strategy of referring all customer service duties inside the house to the "volunteers" needs re-thinking! Often when you needed a volunteer they simply weren´t around or of much service. For example, during our stay 2 groups of people came over at 11pm and started to sing songs at the top of their lungs with 2 guitars. This continued past 12-- despite a "quiet from 11pm" sign in the living room, the volunteers didnt do anything to address the issue. A re-think of management styles wouldnt go astray, but the cleaning staff and upper management were helpful and friendly when it mattered.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Annabelle Simpson

With friends / other travellers

Backpacking / gap year

28 November 2012 Annabelle would recommend this property

Liked: great vibe here, could really relax in this perfect location and make sure you try the brownies!

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

04 November 2012 Customer would recommend this property

Liked: It is a 15-20 minute walk out of town but that means the hostel is situated in the most serene area with amazing views of the valley below. The staff are friendly, amazing evening meals are on offer and the rooms are clean and comfortable.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bronson Valpied

With my spouse / partner

Backpacking / gap year
Events / festivals
Sightseeing & culture

10 September 2012 Bronson would recommend this property

Liked: Stunning location. Beautiful grounds and a wonderful feel to the place. Hard to believe that it is a hostel. I can understand why everyone is so incredibly positive about their stay at La Serrana. I didn't want to leave.

Disliked: Nothing.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

amalia berastegui

With friends / other travellers

Backpacking / gap year

04 September 2012 amalia would recommend this property

Liked: Great breakfast. Incredible view . cool ppl

Disliked: really far away from the village.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Work / volunteering

02 August 2012 Customer would recommend this property

Liked: Breakfast is great, nightly dinners are absolutely amazing, bunk beds are big and sturdy with comfy mattresses. The views are stunning during the day, the nights are peaceful, cool, full of the freshest mountain air. Basically, a little paradise.

Disliked: nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

29 July 2012 Customer would recommend this property

Liked: Amazing location, only 15-20 min walk from town, breath taking views. The family dinners are great, best food we have had in 5 months, huge portions, nice way to meet other people. Great place to do activities or just relax.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

15 July 2012 Customer would recommend this property

Liked: Stunning location, great communal areas, very comfy, good kitchen facilities, superb meals in the evening, breakfast is great, the volunteer programme works well

Disliked: Luis the guy on reception was rude and unhelpful at times, they did mess up our booking also due to their system of keeping track of bookings but they sorted it in the end

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

09 July 2012 Customer would recommend this property

Liked: nice people

Disliked: smelly dorm

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Sports, adventure or outdoor activities

28 June 2012 Customer would recommend this property

Liked: awesome location, stunning views over the valley, really good food for decent prices, really nice and helpful staff members, heaps of activies that you can book thru reception

Disliked: some of the lockers in the dorms don't work

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Daniel Graham

With my spouse / partner

Backpacking / gap year

26 June 2012 Daniel would recommend this property

Liked: It was set in a beautiful area, had great shared facilities and they run the place very well. Had a really nice time there

Disliked: Nothing really! We stayed in a private room with shared bathroom. The bathroom was a little rough around the edges but nothing too bad!

85.7%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

06 June 2012 Customer would recommend this property

Liked: The amazing view, Olga´s cooking, social atmosphere, Geoff´s famous local peanut butter

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

22 May 2012 Customer would recommend this property

Liked: One of my favourite places I have stayed after 4 months in South America.

Disliked: Perhaps invest in some earplugs for the paper thin walls.

71.4%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 80%

Morris Puegner

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

08 April 2012 Morris would recommend this property

Liked: Very nicely located property (but therefore it`s a 20 min walk into town), good breakfast

Disliked: Completely run by volunteers (with all advantages and disadvantages of that), it`s a 20 min walk to the town centre (but that`s the price of the nice location), bathrooms were not too clean and some toilets not working, people walked through our dorm to use our bathromm therefore

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Juan Carlos Garcia

Alone

Sightseeing & culture

13 February 2012 Juan Carlos would recommend this property

Liked: Es un lugar muy agradable.... en contacto con la naturaleza.... ideal para relajarse.... aunque hay un monton de actividades que se pueden hacer por los alrededores

Disliked: todo ok

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Sally Haegi

With my spouse / partner

Backpacking / gap year

03 February 2012 Sally would recommend this property

Liked: Lovely retreat style place with loads of character. Friendly and helpful staff. A good social atmosphere. The dinners are a little pricey but very good quality and portion sizes. It is a little bit out of town but they will refund what you paid for your taxi there from town. It's a nice walk into town anyway in the day.

Disliked: Sally left no negative feedback.


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