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Reviews of Masaya Hostel Bogotá Bogota Hostel

Carrera 2 no 12 48 Candelaria, Centro Bogota, Bogota, Colombia

Atmosphere 86%

Cleanliness 94%

Facilities 92%

Location 93%

Safety 94%

Staff 94%

Value 90%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Ceiling fan
  • Common Room
  • DVDs
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Mini Supermarket
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Restaurant
  • Safe Deposit Box
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wii

Purchasable Extras

  • Airport Pickup 15.33USD
  • Breakfast 3.83USD

Important Information

If cancelled up to 3 days before the date of arrival, no fee will be charged.
If cancelled later, 100 percent of the first night will be charged.

Check-in / Check-out

Earliest check-in: 10:00

Latest Check-out: 11:00

Policies

  • Age Restriction
  • Credit Cards Accepted

Group booking?

Group of 15 or more traveling to Bogota?

Contact us directly

Atmosphere 86%

Cleanliness 94%

Facilities 92%

Location 93%

Safety 94%

Staff 94%

Value 90%

Showing 1-10 of 23 reviews

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating

Anonymous
03 Jan 2016

Travel Type:
Alone

Liked: Location

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Jan 2016

Travel Type:
With friends / other travellers

Liked: .

Disliked: You can't bring your own booze into the hostel, and the beer there is a bit expensive.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
15 Dec 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Staff were very friendly and helpful, offering us local advice on places to eat and places to head out. Bar had a pool table and a table-tennis table and good communal spaces! Very secure, 24 hour recpetion and guests have to be buzzed in by staff!

Customer would recommend this property


The property's response is

Thanks for your comment about the staff and the facilities. Don't hesitate to come back you have 10% off on your next stay in a Masaya Hostel.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
18 Nov 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Very clean, great location.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Situation, propreté, etc..

Disliked: ...

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
69% Overall Rating

Anonymous
19 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Nice styling. Clean. Beds had curtains, electrical sockets and lights. Location.

Disliked: Lacking in atmosphere. A bit cold and sterile - not a place I wanted to crash out and relax at. Breakfast not included at this price. Only two male toilets and they were very cramped. Cramped lower bunks - cannot sit up in bed or you smash your head. Big bag does not fit in locker. Under bed lockers need large padlock or else you cannot close them. Electric sockets too high on wall so problem using charger with short cable. Bed light too high so bed cannot be flush against wall - means less room in small dorm and a load of light pollution to other people sleeping. Bed curtains not well fitted so not 100% private. Window lock broken so window does not shut - cold and insecure. Door lock did not work so why give us keys?! No working soap dispensers in any shower cubicle - ALL not working. Shower door lock broken. Cold as no door to back courtyard means internal spaces chilly. Basically a lot of small minor things...but all added up to annoy. Shame as it is a nice place and could be so much better with some TLC. Final straw was being charged full price - no hostelbookers deposit... Had to argue for it!!


The property's response is

Thank you for your review !

We are really surprised about your comment as we are always trying to offer our services with kindness and effectiveness. Be sure your observations are taken into account and that all the problems quoted will be fixed in short time.

Greetings from Masaya Bogotá

94% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
26 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture

Liked: Really helpful staff. Awesome breakfast. Quite relaxed atmosphere

Disliked: Quite noisy due to wooden floors and kids screaming.

Customer would recommend this property


The property's response is

Hello Nicholas !

Thank you for your review,
Old houses can be noisy sometimes, as you saw we are in a colonial house listed national heritage and we obvioulsy won't change the beautiful wooden floors we have.

Greetings from Bogota ! Hope to see you again.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
22 May 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Very very good hostel, fantastic location and atmosphere...staff very helpful and friendly. Recommended!

Customer would recommend this property


The property's response is

Hello Mattia,

Thank you very much for your review, we are glad you enjoyed your stay in our hostel,

Feel free to come back as many times as you want !

Greetings from Masaya Bogota.

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
83% Overall Rating

Anonymous
23 Mar 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: N/A

Disliked: N/A

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Jan 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Really enjoyed our stay. Great location, friendly staff,very clean and a delicious breakfast, what more could you ask for. We look forward to staying again.

Disliked: Nothing

Customer would recommend this property


The property's response is

Hello,
Greetings from Bogotá thank you very much for your great review.
We look forward to welcoming you back soon (get 10% off on your 2nd stay in a Masaya hostel).
Follow us on Facebook : Masaya Hostels or Masaya Hostel Bogotá !
Thanks again

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