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Reviews of Masaya Hostel Bogotá Bogota Hostel

Carrera 2 no 12 48 Candelaria, Centro Bogota, Bogota, Colombia

Atmosphere 86%

Cleanliness 94%

Facilities 92%

Location 94%

Safety 95%

Staff 94%

Value 90%

What's Included

  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Adaptors
  • Bar
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Ceiling fan
  • Common Room
  • DVDs
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Mini Supermarket
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Restaurant
  • Safe Deposit Box
  • Shuttle Bus
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wii

Purchasable Extras

  • Airport Pickup 13.76USD
  • Breakfast 3.44USD

Important Information

Please note:

chek out time : 11AM
chek in time : 15PM

Cancellation policy:
If guest cancelled up to 3 days before the date of arrival, no fee will be charged.
If guest cancelled within 3 days before arrival or not showed up, the first night of the reservation will be charged.
Special conditions for the following dates:
- Easter
- Bank Holidays
- From the 20th Dec to the 20th Jan
If guest cancelled within 3 days before arrival or not showed up, the total price of the reservation will be charged.

Method of payment: cash & credit cards
Breakfast included only for privates rooms (except from the Basic Double Room)

If cancelled up to 3 days before the date of arrival, no fee will be charged.
If cancelled later, 100 percent of the first night will be charged.

Local taxes NOT included (+19% on arrival).

Check-in / Check-out

Earliest check-in: 10:00

Latest Check-out: 11:00

Policies

  • Age Restriction
  • Credit Cards Accepted
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Bogota?

Contact us directly

Atmosphere 86%

Cleanliness 94%

Facilities 92%

Location 94%

Safety 95%

Staff 94%

Value 90%

Showing 1-10 of 58 reviews

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating


01 Dec 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
41+

Liked: great place

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
80% Overall Rating


08 Sep 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
25-30

Liked: Super helpfull staff...perfect location. I really liked the inner yard.

Disliked: Small lockers, breakfast too expensive

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
30 May 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
25-30

Liked: Great location, friendly staff, excellent well thought out dorm rooms

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
83% Overall Rating


03 Jan 2016

Travel Type:
Alone

Liked: Location

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Jan 2016

Travel Type:
With friends / other travellers

Liked: .

Disliked: You can't bring your own booze into the hostel, and the beer there is a bit expensive.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
15 Dec 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Staff were very friendly and helpful, offering us local advice on places to eat and places to head out. Bar had a pool table and a table-tennis table and good communal spaces! Very secure, 24 hour recpetion and guests have to be buzzed in by staff!

Customer would recommend this property


The property's response is

Thanks for your comment about the staff and the facilities. Don't hesitate to come back you have 10% off on your next stay in a Masaya Hostel.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
18 Nov 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Very clean, great location.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
01 Nov 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Situation, propreté, etc..

Disliked: ...

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
69% Overall Rating

Anonymous
19 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Nice styling. Clean. Beds had curtains, electrical sockets and lights. Location.

Disliked: Lacking in atmosphere. A bit cold and sterile - not a place I wanted to crash out and relax at. Breakfast not included at this price. Only two male toilets and they were very cramped. Cramped lower bunks - cannot sit up in bed or you smash your head. Big bag does not fit in locker. Under bed lockers need large padlock or else you cannot close them. Electric sockets too high on wall so problem using charger with short cable. Bed light too high so bed cannot be flush against wall - means less room in small dorm and a load of light pollution to other people sleeping. Bed curtains not well fitted so not 100% private. Window lock broken so window does not shut - cold and insecure. Door lock did not work so why give us keys?! No working soap dispensers in any shower cubicle - ALL not working. Shower door lock broken. Cold as no door to back courtyard means internal spaces chilly. Basically a lot of small minor things...but all added up to annoy. Shame as it is a nice place and could be so much better with some TLC. Final straw was being charged full price - no hostelbookers deposit... Had to argue for it!!


The property's response is

Thank you for your review !

We are really surprised about your comment as we are always trying to offer our services with kindness and effectiveness. Be sure your observations are taken into account and that all the problems quoted will be fixed in short time.

Greetings from Masaya Bogotá

94% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
26 May 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture

Liked: Really helpful staff. Awesome breakfast. Quite relaxed atmosphere

Disliked: Quite noisy due to wooden floors and kids screaming.

Customer would recommend this property


The property's response is

Hello Nicholas !

Thank you for your review,
Old houses can be noisy sometimes, as you saw we are in a colonial house listed national heritage and we obvioulsy won't change the beautiful wooden floors we have.

Greetings from Bogota ! Hope to see you again.

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